Premiere-CC Poor Quality Logos on export with Hardware Acceleration.

This is an old and new issue.
Have an XDCam-HD preset Sequence. XDcam footage is green screen, layer below is a white background. Layer above keyed footage is an imported PSD with 2 logos on same layer with transparancy.
Sequence settings: MRQ and MRB are checked, and composite in linear color is unchecked.
Playback resolution and Paused resolution both set to full.
Using Cuda acceleration in project settings, and all hardware accelerated FX, program plays back perfectly and looks excellent.
Problem: While Cuda acceleration is enabled, when the playhead is paused, or stopped, logos look terrible. The alpha looks like it has noise in it. However, when you hit play, everything looks good.
Supers created in the Titler are not affected and look fine.
If you render the seqence for preview, logos render with terrible result, as if paused. Also, on export you get the same bad looking logos.
If you disable hardware acceleration, all is well.
Any thoughts?

If you care to upload the PSD, I can check it on my end.
https://www.depositfiles.com/uploader_flash.html

Similar Messages

Premiere CC poor quality quicktime .mov exports

Hi all,
I always experienced a poor video quality when exporting to .mov files.
This happens from cs5 to cc, with the last quicktime version installed..in all pc.
Video has artifacts, blocks, blurrines...a poor general quality.
Using other NLE software I don't have this problem.
I need a .mov h264 files due to compatiblity with a video server of an italian television.
Have someone solved this problem?
thanks in advance

If you care to upload the PSD, I can check it on my end.
https://www.depositfiles.com/uploader_flash.html

Color management for flash player with hardware acceleration

I have tested the color management for flash player 10.2 with and without hardware acceleration (GPU) on different PCs with different video cards.
Videos that are played via flash without hardware acceleration on PC have proper color as designed in After Effects.
When I switch on hardware acceleration, the color shifts, for example green becomes lighter, although grey values are OK. I have tried this by writing a small Flash programme for playing a movie; I wrote two programmes one with color management as described in the article "Color correction in Flash Player" http://www.adobe.com/devnet/flash/quickstart/color_correction_as3.html and another one without color management. In both cases I got the same color shift when hardware acceleration was turned on. From the result I concluded that color management does not work when hardware acceleration is on.
My question is: are there any plans to have color management for flash player with hardware acceleration (GPU) in the near future?
We need to play complex high definition movies streaming through a high speed local area network that need hardware acceleration to avoid stuttering.
V. S.

Hi, LOL at my screen moniker. That's interesting that the FF beta has an Option for that. The only problem, is that I have heard that each browser must UNcheck the H.A. I'm sure you'll find out.
Hope that works at least for FF. Let me know if you have time.
I've been checking out Apple TV and Google TV. Just saved the links and some info, haven't had time to go further. I'd prefer Apple TV over Google tho.
I have a 55" HD Sony/Blu-ray Surround Sound Speakers, etc. I hooked up the VGA cable for Internet, and WOW on the Screen/Monitor!! Now I'm thinking about the iPhone 4 with VZ too, on their pre-order list for 2/3/11!
Hard to keep up with the Technology, moving faster today for some reason.
We are under the Snow & Ice warning, getting it now. Hope I don't lose power! If so, I'll be offline for sure.
If I find anything on that H.A. for IE, I'll let you know.
Thanks,
eidnolb

With hardware acceleration enabled, and with plenty of tabs open, using the Windows 7 taskbar preview option will almost always crashed the nVidia display driver.

Latest Firefox 4 beta 6.
nVidia GT240 1GB DDR3 with driver version 258.96.
Windows 7 Ultimate.
If I have plenty of tabs opened, in Firefox 4 beta 6 with hardware acceleration enabled, using the Windows 7 Taskbar preview feature (that will show all the tabs Firefox has loaded) will cause the Nvidia display driver to crash. When this happen, the GUI part of Firefox will be unusable and has to be killed via Task Manager.
This doesn't happen if hardware acceleration is disabled.

It is beta software and the older 4.0 b6 version may not work with all display drivers.
You can trey the test extension: http://jagriffin.wordpress.com/2010/08/30/introducting-grafx-bot/

Problems with hardware acceleration

Hallo
I have big problems with hardware acceleration in flash player. What complicates the problem is my laptops manufacter note here:http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-69684
so I'm accualy confused - is my laptop defected or the source of the problem is in flash player engine.
In to to point: I can't play some videos, because my video adapter/driver is restarted during watching and after it happens - flash plugin doesn't work anymore (until browser is restarted).
I have flash player in version: 10.2.154.25
Nvidia driver: 260.99 (with newest situations is not much better, I tried newest WHQL certified driver but I didn't work perfectly)
Hardware: Lenovo ThinkPad T61, core2duo 2.1Ghz, 3GB RAM, NVIDIA Quadro 140M NVS.
And here's video showing my laptops behaviour:
http://www.youtube.com/watch?v=QrXJCcWV2Sk
Notice also screen blinking (and audio stuttering) before video adapter is restarted.
Is it flash fault or hardware is defected?

I got my laptop with replaced systemboard today.
Unfortunately the problem is still present. In the meantime there was Flash update released (10.2.159.1 for IE) so I also tried to install newest version - but it didn't help.
Having systemboard replaced, flash updated I still have screen blinking, video adapter restarting and NOT smooth playback using hardware acceleration.
Output from LatMon:
Highest DPC routine execution time (µs): 60999
Responsible driver:                       nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 267.76 , NVIDIA Corporation)
DPC count (execution time <500 µs):       1307911
DPC count (execution time 500-999 µs):    0
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs):     11
Highest ISR routine execution time (µs): 853
Responsible driver:                       dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)
ISR count (execution time <250 µs):       2516652
ISR count (execution time 250-499 µs):    0
ISR count (execution time 500-999 µs):    29
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time >=2000 µs):     0
Highest pagefault resolution time (µs):   621633
Hard pagefault count (total):             22908
Number of processes hit:                  17
Pagefault count of hardest hit process:   17072
Process with highest pagefault count:     devenv.exe (PID: 5144, Microsoft Visual Studio 2010, Microsoft Corporation)
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Note: all execution times are calculated based on a fixed CPU clock speed of 2094 MHz. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

New Flash Plugin update with hardware acceleration freezes Youtube videos

Hello, two days ago i got a prompt for a new flash plugin update, saying that now it was able to use hardware acceleration on MAC too. I did the update but i noticed that with hardware acceleration enabled, any youtube video i see, safari freezes. Seems like it's loading continuously (even if the progress bar of the video is already red). But as soon as i disable hardware acceleration, all goes back as normal, no freeze. What's the problem? Using the last safari version.

HI,
There's an article here you might want to read.
http://www.osnews.com/story/23672/AdobeReleases_Flash_for_Mac_with_HardwareAcceleration
"Apple's support for this framework can be a bit sketchy."
Carolyn

Flash player hanging with hardware acceleration enabled

I'm having the following problem: The Flash player is working fine for some apparently random period of time, then it hangs when it is starting up in order to display a video. This appears to happen only when hardware acceleration is enabled. (I have not noticed any problems with hardware acceleration disabled, but I only discovered 24 hours ago that this helped.). The hang happens under all web browsers (Firefox reports that the Flash player crashed, but it is actually hung on start up, not crashed). After a hang occurs, trying to view any other Flash video also hangs, and all other programs that attempt to access the video card like Windows Media Player also hang. The only way to reset things and get video working again is to reboot the machine.
I suspect the problem is either the Flash player or the machine's graphics driver. I'm running Flash Player WIN 10,1,53,64 under Windows 7 64 on an Intel Core i5 machine with Intel GMA HD graphics, driver version 8.15.10.2025.
BTW, is there anyway to permanently disable Flash's use of hardware acceleration? (if I disable, the setting doesn't seem to want to stay)

Thanks. The computer is a Lenovo Thinkpad T510. Intel's utility reports:
Graphics Driver
Product Detected
Intel® HD Graphics
Current Driver Installed
8.15.0010.2025
A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.
Running Lenovo's ThinkVantage System Update utility reports that all drivers are up-to-date.

Poor quality of PNGs exported from Illustrator, in documents that are then PDF'd

Hi All,
This is a strange one, which has taken up a lot of time to try to solve.
I crreated a package of variants on the company logo and exported them from Illustrator as PNGs. I even tried them at 150dpi - then 600dpi.
When I put them into MS Word or Apache Open Office documents they look perfect: sharp, crisp, perfect curves. Hurrah!
However, when I export those text documents as PDFs from MS Word or Open Office, the logos look terrible and ragged.
I have all the settings correct when I export as PDF - lossless compression, print quality etc. If the logos are SVG images [vector], they are perfect PDF'd from Open Office but I can't use those in MS Office. Aggh!
After a lot of experimentation and discussion over at Apache's forums - there was no solution, until...
I pasted the logo artwork from Illustrator into Fireworks - of all things - and saved it as a 300dpi flat PNG from Fireworks. That PNG works perfectly when in a document that's exported as a PDF. I wouldn't be at all surprised if one from Photoshop would be good too.
So - I think that - the common denominator/crux of the matter is the PNG files that are created by Illustrator. They appear great inserted into documents but don't survive a subsequent PDF export well at all.
I'd love to read any comments on this?
[Also, for laughs, I tried high res/high quality TIFFs and JPEGs from Illustrator, and had the same problem]

johnivanwhite wrote:
Hi John M,
Microsoft .WMF format. [.WTF?] is pretty good in the resultant PDF. However, when you zoom in to the PDF, the curves get a bit rounded-polygonal, in a smooth-bumpy way. Odd - not a huge issue unless people zoom in. However, it is evident if they print it. And they will.
Right. What you're seeing there is the Windows Metafile format's lack of support for bezier curves. Close inspection reveals curves that are made up of many small straight line segments.
However...
That's why I asked about platform. Running Windows, it's possible to Copy from Illustrator and Paste Special > Enhanced Metafile in MS Office apps. With that procedure, the result is vectors that land in Office without the full WMF conversion and resulting segmentation.
To demonstrate; I made a small circle in Illustrator with a black stroke and yellow fill.
1. I exported to WMF, then inserted in Word and exported to PDF.
2. I copied from Illustrator and used Paste Special > Enhanced Metafile in Word, then exported to PDF
Compare the results (zoomed to a quadrant in Acrobat):

Poor quality ProRes 422HQ exports compared to Final Cut 7 - suggestions?

At my workplace I'm looking at using Creative Cloud to replace Final Cut 7, but I'm having a really hard time producing broadcast quality ProRes 422HQ exports using Media Encoder. Detail levels are comparable but large areas of colour (e.g. a blue sky) show noticeable visual noise.
Looking closer you can see only 3 or 4 bands of colour with pixelated edges, whereas FCP deals with these gradients in a much more subtle way.
Source files are 1080p H264 movs from a Canon 5D and Final Cut exports (even from FCPX) just seem so much better.
More worryingly, I've even tried using AME's Animation codec or even Non-Compressed and the results are still quite a bit worse than a Final Cut 7 ProRes 422HQ export (we export from the timeline rather than using Compressor). Some tests I've done exporting to H264 at 12Mbps are also definitely inferior to Final Cut.
There aren't that many options to adjust - ticking Maximum Depth and Maximum Render Quality just adds lots of horizontal lines to the final file. Format is Quicktime, Renderer is set to Mercury Playback Engine Software Only.
Am I missing anything obvious or is Media Encoder just not as good? If so how is anyone using it in a broadcast workflow?
Below are some screenshots which I've made black and white and boosted the brightness so it's easier to see, but the pixelisation is noticeable on the normal exported movs and seems to be a definite step-down from FCP7.
This could well be a deal-breaker in terms of using Creative Cloud in the future - which would be very disappointing as the software itself seems great.
01 - H264 Raw - from Canon 5D:
02 - Final Cut ProRes 422HQ:
03 - Adobe Media Encoder ProRes 422HQ:
04 - Adobe Media Encoder ProRes 422HQ (Maximum Depth, Maximum Render Quality):
05 - Media Encoder Settings:
Sorry for the long post - any suggestions gratefully accepted!
Chris

Thanks for the response Kevin,
I fully updated as of last week - Premiere 8.1.0, Media Encoder 8.1.0.122 and ran the export again with a brand new Premiere project, dragged into a sequence, export media, selected Quicktime / ProRes 422HQ codec, matched the frame size, pressed queue to open Media Encoder and the started the export.
Exactly the same results I'm afraid - blocky, pixelated areas on gradients or areas of similar color.
Frustratingly, the free and 6 year old Mpeg Streamclip (v1.9.2) does a much better job, on a par with Final Cut. I don't suppose there's any way to automatically route the export via it?! Where Media Encoder uses 3 or 4 color shades with blocky finite edges, Streamclip and FCP seem to use 6 or 7 shades and the transitions between areas far smoother with visible dithering (you can see this in my original screenshots).
I would say that it seems to do with the source camera and how it's been originally encoded - I've done some further tests with Canon C300 rushes and they seem to convert / export well without problems and yet some blue skies in footage shot on a Sony F55 show some obvious banding (after conversion to ProRes 422HQ) that doesn't appear on the source.
I'm happy to provide the raw H264 mov to see if you are able to get any better results.
Chris

Poor quality of all exported media

Just started using a brand new Edit PC with PP CS4 and Matrox RTX.2 Imported AVI is very good quality and sharp when viewed on the timeline and on the output monitor, however, when I export any clips, the quality of the video appears flat and lifeless, as if the contrast has been reduced and the brightness increased. The exported files are played on Windows media player on both this machine and several others - the result is the same.
I want to export to windows media and have used 'PAL widescreen source - high quality download' preset and windows media 9 (and several others) but the result is the same whatever I use and however I tweak the settings. Also, if export using Microsoft AVI instead, or mpeg1 or mpeg 2, the result is always the same when I play the exported clip in windows media player.
I could convert the avi file through an external encoder to wmv, but a) I want to export direct from the timeline and b) the exported avi file has the same poor quality and c) that would be defeating the object of having CS4.
System is Vista, 4gb ram, 2 x quad core Xeon processors, ATI Radeon card, MAtrox RTX.2 v4.00x/ Prem pro CS4
Any ideas? would the update to Matrox 4.01 help? What am I missing? My old prem pro 1.5 exported crisp quality video every time.
Many thanks

I've been having similar issues with mpeg2 encodes in CS4, working in ntsc standard definition -- also on a hot new machine with the RTX2, Vista 64, 12 gigs ram, etc. In my tests I can get a sharper encode either using PP 1.5 on an older machine, or using a freebie stand-alone encoding program called WinFF.
In my case, I've actually been able to get sharp encodes in the matrox avi format -- those turn out fine for me. But once it goes to the AME for mpeg encoding, then it gets fuzzy. I've tried the 1 pixel offset, but that hasn't really made much of a difference.
The thing I like about the matrox card is that it gives me video output to an external monitor from the timeline as well as the source window within Premier CS4 ... and I assume it probably speeds up some of the rendering. I just don't feel like I'm getting a really good quality image when I'm using the windows media player or other players on my computer monitors. So I really rely on my external CRT monitor to judge sharpness, density and colors, as well as titles.
What are you doing for output monitoring, now that you've pulled out the RTX2 card? I've been wondering what other options there might be that would work well with CS4.
You might check out WinFF -- it seems very fast and so far it's been working well for me. I'm not in PAL. so that might make a difference ...
On the brightness issue, it might be worth checking to see whether you have the latest video display card drivers -- another user found that made a big difference in image quality. However, I don't think in his case that it was related to his mpeg encodes.
Bill Matthiesen

Poor quality Skype Video Calls with good connectio...

suffering with Poor quality Skype Video Calls and also voice.
My connection is 8 mb Download and .6mp upload, my wife in another country has Fiber so is alot faster again.
I am using Windows 8.1 and also a Ipad Air, same issues on both.
The Windows Pc has a nice microsoft Hd webcam (not one of the cheapones) using a i7 pc with 16g of Ram and a Gaming Graphics Card.
There is very little software on the pc, a couple of games, no itunes, Downloading software and very little running in the background. I use Window Defender and Anti virus and have recently done a re instal of windows and everything is updated driver and software wise, including skype.
The Ipad is the Apple air.
When connecting to my Wife in the Uk the reception isnt great picture wise and after a little while gets bad and also disconects alot and then comes back with a worse picture and call quality. I have even had the bad connection pop up. I have ran speed tests at these points and all are showing fine.
I also have a issue when calling my Dads land line in the uk where he has trouble hearing what im saying, muffled and echos
I am a premium paying customer and started to get a bit frustrated.

@Furgan, in which country are you located? Some countries and ISP-s are shaping Skype traffic. One known country is Saudi Arabia for example.
If would help us if you could please reproduce the issue and provide logs as described in this link https://support.skype.com/en/faq/FA12321/how-do-i-create-log-files under Skype for Windows Desktop and attach it to your post?
Thank you

Very poor quality on photos made with iphone 4

Since a few weeks i've noticed that photos made with my iPhone 4 have a very poor quality. I've upgraded to IOS 4.3.2 thinking about a software problem, but the quality is still very poor. It´s like out of focus. I submit a just made photo. Any answer? Thanks a lot.
This photo is made with original photo app and no zoom.

Only thing I can think of is a focus problem (which could be software) or a lens with some junk on it that causes some blurring.
Can't offer a solution but can make some suggestions.
Take different types of pictures and, just for variety in case it reveals something, take two of each - one touching the screen and then one after touching for comparison.
Do close-ups and distance shots. Do indoor and outdoor, with and without flash on the indoor - again, of the same thing so you can compare.
Might reveal a pattern. If all are bad, then it probably goes back to the lense or software not working.
If some come out fine, it would seem to reduce the chance of it being the lens being dirty or something. On the other hand, if close up shots look good but distant ones don't, it could be either software or the internal focusing hardware isn't adjusting enough for distant shots.
Just some things to consider.

Poor Quality of PDF pages with Folio Builder

Hi,
New to DPS. First impressions are very good.
However, when adding an Indesign page to Folio Builder as an article with the format set to PDF(to enble pinch and expand on iPad), the tiff images that are included in the Indesign page are displayed in very poor quality??
When I change the format to PNG or JPEG, in the article, the same images are displayed on the iPad with excellent quality - however, I dont have the pinch and expand functionality, which is what I require!!
I would really appreciate any solutions or suggestions on how this issue can be resolved.
Indesign CS5.5, MAC OSX 10.7, iMac
Regards,
Iain....

Which iPad are you viewing your test articles on? Remember that the resolution for iPad 1 & 2 is 1024px x 768 px, while the iPad 3 resolution is 2048px x 1536px. Your images need to be formatted accordingly. Also check your image scale parameters. Anything above 100% scale of the original image will reduce the image quality. You can check this in InDesign before you ever test your article on the device. Simply press Command+1 to view actual pixel size and set your Display Performance to High Quality and you should be seeing something very close to what the final result will be. Also check that your images are RGB as well. Hope this helps.

Problem with hardware acceleration on HBO GO

I just got a Zotac ZBOX AD02 (AMD E-350 APU w/ Radeon HD 6310) and in general it's working great. However, I have a problem with Flash video on HBO GO. For the first minute or so of steaming video, everything seems perfect. Video is high quality and smooth, CPU is around 50%. Then after a minute or two there will always be some visible video glitch and CPU utilization will jump up to 90-100% and playback becomes extremely choppy. So I'm guessing Flash hardware acceleration is working initially, then something happens that kills the hardware acceleration, and of course the E-350 CPU is not up the task by itself.
The really strange thing is that it seems to be specific to HBO GO. I can stream HD all day long from Amazon Instant Video and Youtube (at least when Youtube is able to dish it out fast enough). And it's definitely not a bandwidth problem. I have Comcast cable (20Mb down), and a bigger computer I have hooked up to another TV has no problem with HBO GO. I think the same problem happens on the bigger computer, but it's faster CPU can overcome the lack of hardware acceleration.
I've got the latest drivers from AMD and the latest Flash player (even tried the 11 beta) and have tried all the main browsers (FF, IE, Chrome), but it's always the same: 1-2 minutes of perfect playback and moderate CPU utilization, then jacked up CPU and choppy playback.
Unfortunately, there doesn't seem to be any way to contact HBO GO directly about this problem (support links just refer you to your cable provider), so I thought I'd give it a shot here. Is anyone else out there having this problem with HBO GO or any other Flash video sites? Any thoughts on what else I could do to track down the root cause?

Well, my idea with 10.x on IE didn't really work. Results were not nearly as good as in Firefox, and I'm not willing to use 10.x in my main browser.
However, based on your insight on the wmode=transparent issue, I started playing around with a Greasemonkey script to force wmode=direct, and I think it actually works. I haven't been able to try it at home yet on the problem PC, but here on my work PC (don't tell anyone I'm not actually working) it makes a massive difference in CPU utilization. Without the script CPU is around 80-90% during video playback. When I enable the script it drops to around 20%. The only issue is that I usually have to refresh the page once video playback starts to get wmode=direct to take effect (start video playback, then once the video playback page loads, hit refresh in the browser).
My script is just a modified version of this one I found:
http://userscripts.org/scripts/show/67260
Here's my modified Greasemonkey script (hopefully the forum will allow javascript in posts):
// ==UserScript==
// @name           Force flash wmode direct on HBO GO
// @namespace      http://userscripts.org/topics/3090#posts-11620
// @description    Force flash video playback on HBO GO to use wmode direct to allow hardware acceleration
// @include        http://www.hbogo.com/*/video*
// @grant          none
// ==/UserScript==
(function ()
    nodeInserted();
document.addEventListener("DOMNodeInserted", nodeInserted, false);
function nodeInserted()
    for (var objs = document.getElementsByTagName("object"), i = 0, obj; obj = objs[i]; i++)
        if (obj.type == 'application/x-shockwave-flash')
            var skip = false;
            for (var params = obj.getElementsByTagName("param"), j = 0, param; param = params[j]; j++)
                if (param.getAttribute("name") == "wmode")
                    skip = true;
                    param.setAttribute("value", "direct");
                    break;
            if(skip) continue;
            var param = document.createElement("param");
            param.setAttribute("name", "wmode");
            param.setAttribute("value", "direct");
            obj.appendChild(param);

Cs5 compatible laptop video cards with hardware acceleration

Is there a list or does anyone know of laptops with compatible video cards for cs5 hardware acceleration? This would be for a windows 7 64bit system.'
Thanks!

its not so much a space issue as a power issue, but space is a concern too. I suppose I was looking for a list of laptop compatible cs5 cards. I know that there are cards out there that are and it would be wonderful if adobe compiled a list like they have for standard video cards. And yes you are right, a lot of the video cards listed on that page also have mobile counterparts but are not always compatible since they use different drivers.
Does anyone have laptop experience with getting full hardware acceleration support?
Thanks.

Premiere-CC Poor Quality Logos on export with Hardware Acceleration.

Similar Messages

Maybe you are looking for