Premiere crash down when trying to export Prores - on a mac!
Hi,
I have a Mac Book Pro, mid 2010, with Lion, and a new SSD drive. I managed to export 18mn in Apple Prores 422HQ, like the original footage, 2 days ago from Premiere Pro CC 2014. It took a while, around 3 hours, but it worked.
Today, when I try to export the same footage from Premiere in the same format Prores 422HQ, everything blocks and crashed down.
I tried to reinstall premiere, but it didn't change anything.
The only change I made on my computer within the last 2 days is to install a few apps from Final Cut Studio 3.
Does anybody know how to solve this problem in order to be able to export high resolutions formats?
Best,
Tom
Rebecca, did you find out what was causing this issue? I have recently come accross the same problem..think mine might be related to using Utimaco encryption software on my local drive when the password changes?
Hoping for some good news...
Simon
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here is the log:
Process: Safari [2827]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.2 (6533.18.5)
Build Info: WebBrowser-75331805~5
Code Type: X86-64 (Native)
Parent Process: launchd [523]
Date/Time: 2010-11-13 22:17:20.230 +0200
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 17212 sec
Crashes Since Last Report: 284
Per-App Interval Since Last Report: 16415 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: D0D74029-A541-4757-8974-44BE971C6C8E
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000000000000
Crashed Thread: 5
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8778dfca _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff8778de59 nanosleep + 148
2 libSystem.B.dylib 0x00007fff8778ddc3 usleep + 57
3 ...ple.CoreServices.OSServices 0x00007fff81bda82e BonjourBrowser::cancel() + 92
4 ...ple.CoreServices.OSServices 0x00007fff81bda9bf BonjourBrowser::~BonjourBrowser() + 15
5 ...ple.CoreServices.OSServices 0x00007fff81bdaafc _destroy_block_invoke1 + 26
6 com.apple.CoreFoundation 0x00007fff812d5a49 __CFRunLoopDoBlocks + 297
7 com.apple.CoreFoundation 0x00007fff81297e76 __CFRunLoopRun + 3046
8 com.apple.CoreFoundation 0x00007fff81296dbf CFRunLoopRunSpecific + 575
9 com.apple.HIToolbox 0x00007fff8667191a RunCurrentEventLoopInMode + 333
10 com.apple.HIToolbox 0x00007fff8667171f ReceiveNextEventCommon + 310
11 com.apple.HIToolbox 0x00007fff866715d8 BlockUntilNextEventMatchingListInMode + 59
12 com.apple.AppKit 0x00007fff84501e64 _DPSNextEvent + 718
13 com.apple.AppKit 0x00007fff845017a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
14 com.apple.Safari 0x00000001000165d4 0x100000000 + 91604
15 com.apple.AppKit 0x00007fff844c748b -[NSApplication run] + 395
16 com.apple.AppKit 0x00007fff844c01a8 NSApplicationMain + 364
17 com.apple.Safari 0x000000010000a4a0 0x100000000 + 42144
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8776c16a kevent + 10
1 libSystem.B.dylib 0x00007fff8776e03d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff8776dd14 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff8776d83e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff8776d168 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff8776d005 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff8778dfca _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff87791de1 pthread_condwait + 1286
2 com.apple.WebCore 0x00007fff85172d49 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff8516ee4c WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff8778c536 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff8778c3e9 thread_start + 13
Thread 3: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff877532da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8775394d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff81297932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff81296dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002fa3d 0x100000000 + 195133
5 com.apple.Safari 0x000000010002f9cd 0x100000000 + 195021
6 libSystem.B.dylib 0x00007fff8778c536 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff8778c3e9 thread_start + 13
Thread 4: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff8778dfca _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff87791de1 pthread_condwait + 1286
2 com.apple.JavaScriptCore 0x00007fff862c0400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be849 0x100000000 + 1828937
4 com.apple.Safari 0x000000010004750b 0x100000000 + 292107
5 com.apple.Safari 0x0000000100047389 0x100000000 + 291721
6 libSystem.B.dylib 0x00007fff8778c536 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff8778c3e9 thread_start + 13
Thread 5 Crashed:
0 com.apple.CoreFoundation 0x00007fff81279a20 CFWriteStreamClose + 80
1 com.apple.Foundation 0x00007fff88e8d97f spoolingClose + 74
2 com.apple.CoreFoundation 0x00007fff81279aa0 _CFStreamClose + 64
3 com.apple.CFNetwork 0x00007fff869cbfec HTTPNetStreamInfo::closeRequestResources() + 118
4 com.apple.CFNetwork 0x00007fff869cbc0b HTTPNetConnection::transmitRequest(HTTPNetStreamInfo*, __CFWriteStream*, CFStreamError*, unsigned char) + 1173
5 com.apple.CFNetwork 0x00007fff869cab56 HTTPNetConnection::requestStreamCallback(void*, __CFWriteStream*, unsigned long) + 70
6 com.apple.CFNetwork 0x00007fff869caaad NetConnection::connectionRequest(__CFWriteStream*, unsigned long) + 71
7 com.apple.CoreFoundation 0x00007fff812f9373 _signalEventSync + 115
8 com.apple.CoreFoundation 0x00007fff812fa0c9 cfstream_sharedsignalEventSync + 553
9 com.apple.CoreFoundation 0x00007fff812992ad __CFRunLoopDoSources0 + 1021
10 com.apple.CoreFoundation 0x00007fff812975f9 __CFRunLoopRun + 873
11 com.apple.CoreFoundation 0x00007fff81296dbf CFRunLoopRunSpecific + 575
12 com.apple.Foundation 0x00007fff88d7a07f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
13 com.apple.Foundation 0x00007fff88cfb0a5 _NSThread__main_ + 1429
14 libSystem.B.dylib 0x00007fff8778c536 pthreadstart + 331
15 libSystem.B.dylib 0x00007fff8778c3e9 thread_start + 13
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff87796e92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff812b9498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff8778c536 pthreadstart + 331
3 libSystem.B.dylib 0x00007fff8778c3e9 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff877532da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8775394d mach_msg + 59
2 com.apple.QuartzCore 0x00007fff841733d2 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff84173312 thread_fun + 34
4 libSystem.B.dylib 0x00007fff8778c536 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff8778c3e9 thread_start + 13
Thread 8: Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
0 libSystem.B.dylib 0x00007fff877532da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8775394d mach_msg + 59
2 libSystem.B.dylib 0x00007fff877921d2 machport_extractmember + 94
3 com.apple.CoreFoundation 0x00007fff8129b036 CFRunLoopRemoveSource + 790
4 com.apple.CoreFoundation 0x00007fff812825b2 _CFSetApplyFunction_block_invoke1 + 18
5 com.apple.CoreFoundation 0x00007fff81276ae5 CFBasicHashApply + 213
6 com.apple.CoreFoundation 0x00007fff8128256f CFSetApplyFunction + 191
7 com.apple.CoreFoundation 0x00007fff8129af51 CFRunLoopRemoveSource + 561
8 com.apple.LaunchServices 0x00007fff83d36c58 LSSharedFileListRemoveObserver + 245
9 ...ple.CoreServices.OSServices 0x00007fff81bea18a ManagedBrowser::stop() + 116
10 ...ple.CoreServices.OSServices 0x00007fff81bdd3c3 NodeBrowser::unloadManaged() + 73
11 ...ple.CoreServices.OSServices 0x00007fff81bde2f9 NodeBrowser::~NodeBrowser() + 91
12 ...ple.CoreServices.OSServices 0x00007fff81bde4a1 _destroy_block_invoke3 + 26
13 libSystem.B.dylib 0x00007fff8778f2c4 dispatch_call_block_andrelease + 15
14 libSystem.B.dylib 0x00007fff8776de32 dispatch_queuedrain + 251
15 libSystem.B.dylib 0x00007fff8776dc94 dispatch_queueinvoke + 57
16 libSystem.B.dylib 0x00007fff8776d83e dispatch_workerthread2 + 252
17 libSystem.B.dylib 0x00007fff8776d168 pthreadwqthread + 353
18 libSystem.B.dylib 0x00007fff8776d005 start_wqthread + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff8776cf8a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8776d39c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff8776d005 start_wqthread + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff8775333a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x00007fff87791cd2 pthread_condwait + 1015
2 com.apple.CoreVideo 0x00007fff82e2dde6 CVDisplayLink::waitUntil(unsigned long long) + 252
3 com.apple.CoreVideo 0x00007fff82e2d2a2 CVDisplayLink::runIOThread() + 644
4 com.apple.CoreVideo 0x00007fff82e2cfe3 startIOThread(void*) + 139
5 libSystem.B.dylib 0x00007fff8778c536 pthreadstart + 331
6 libSystem.B.dylib 0x00007fff8778c3e9 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff877532da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8775394d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff81297932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff81296dbf CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff81296b46 CFRunLoopRun + 70
5 com.apple.DesktopServices 0x00007fff85f17646 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 514
6 ...ple.CoreServices.CarbonCore 0x00007fff82af0411 PrivateMPEntryPoint + 63
7 libSystem.B.dylib 0x00007fff8778c536 pthreadstart + 331
8 libSystem.B.dylib 0x00007fff8778c3e9 thread_start + 13
Thread 12:
0 libSystem.B.dylib 0x00007fff8776cf8a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8776d39c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff8776d005 start_wqthread + 13
Thread 13: Safari: SpinningProgressIndicator
0 libSystem.B.dylib 0x00007fff877532da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8775394d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff81297932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff81296dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff88d358e4 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff88d357c3 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.Safari 0x00000001000903ef 0x100000000 + 590831
7 com.apple.Foundation 0x00007fff88cfb0a5 _NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff8778c536 pthreadstart + 331
9 libSystem.B.dylib 0x00007fff8778c3e9 thread_start + 13
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000400 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000024
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000117762f90 rsp: 0x0000000117762f80
r8: 0x00007fff70cb7928 r9: 0x0000000000000000 r10: 0x0000000117846070 r11: 0x00007fff869cc04a
r12: 0x0000000000000000 r13: 0x0000000100e41530 r14: 0x000000011776b0b0 r15: 0x0000000100e41530
rip: 0x00007fff81279a20 rfl: 0x0000000000010287 cr2: 0x0000000000000000
Binary Images:
0x100000000 - 0x1006b0fe7 com.apple.Safari 5.0.2 (6533.18.5) <8387031E-6288-7B8A-DF4B-59412EDE5098> /Applications/Safari.app/Contents/MacOS/Safari
0x1177e7000 - 0x1177e7fff com.apple.JavaPluginCocoa 13.3.0 (13.3.0) <FE297F73-9063-3507-BA4D-B02306F4A3C2> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x1177eb000 - 0x1177f4fff com.apple.JavaVM 13.3.0 (13.3.0) <36BCE3E0-67EB-184B-3831-78287E8C58A1> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x11a983000 - 0x11a9a9fff GLRendererFloat ??? (???) <0310BFE5-B3DE-BCD8-EFD7-42C574EBF776> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11b15c000 - 0x11b161fff com.apple.qldisplay.Generic 2.3 (327.6) <F497227C-B37C-2338-CB60-75B91133B1ED> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/Resources/DisplayBundles/Generic.qldisplay/Contents/MacOS/Ge neric
0x11b174000 - 0x11b305fff GLEngine ??? (???) <BB46BB42-B574-1E54-101B-A68E43576B26> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11b336000 - 0x11b740fe7 com.apple.ATIRadeonX2000GLDriver 1.6.24 (6.2.4) <B6C9B074-7AE7-0F15-8997-0AE28FC18539> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRade onX2000GLDriver
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <DB8B8AB0-0C97-B51C-BE8B-B79895735A33> /usr/lib/dyld
0x7fff80003000 - 0x7fff80124fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
0x7fff80125000 - 0x7fff80129ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <63F77AC8-84CB-0C2F-8D2B-190EE5CCDB45> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8014e000 - 0x7fff8014fff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <14F14B5E-9287-BC36-0C3F-6592E6696CD4> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff80150000 - 0x7fff80185fef com.apple.framework.Apple80211 6.2.3 (623.1) <2168CFEF-BABB-AA55-1059-5C7723B976A1> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff80349000 - 0x7fff8038cff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <7E30B5F6-99FD-C716-8670-5DD4B4BAED72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff8038d000 - 0x7fff8038efff liblangid.dylib ??? (???) <D0666597-B331-C43C-67BB-F2E754079A7A> /usr/lib/liblangid.dylib
0x7fff8038f000 - 0x7fff803c8fef libcups.2.dylib 2.8.0 (compatibility 2.0.0) <97F968EB-80ED-36FB-7819-D438B489E46E> /usr/lib/libcups.2.dylib
0x7fff803c9000 - 0x7fff80bd3fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <2F26CDC7-DAE9-9ABE-6806-93BBBDA20DA0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff80bf0000 - 0x7fff80c61ff7 com.apple.AppleVAFramework 4.10.12 (4.10.12) <1B68BE43-4C54-87F5-0723-0B0A14CD21E8> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8108e000 - 0x7fff8109ffff SyndicationUI ??? (???) <38522C02-AE1B-EEA7-D74C-544D54CB6641> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff810c1000 - 0x7fff81121fe7 com.apple.framework.IOKit 2.0 (???) <D107CB8A-5182-3AC4-35D0-07068A695C05> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff81128000 - 0x7fff81171fef libGLU.dylib ??? (???) <EB4255DD-A9E5-FAD0-52A4-CCB4E792B86F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8124b000 - 0x7fff813c2fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff813c3000 - 0x7fff8142bfff com.apple.MeshKitRuntime 1.1 (49.2) <A490FE03-313D-1317-A9B8-25EF75CB1A81> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x7fff8142c000 - 0x7fff81473fff com.apple.QuickLookFramework 2.3 (327.6) <11DFB135-24A6-C0BC-5B97-ECE352A4B488> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8147c000 - 0x7fff814c3ff7 com.apple.coreui 2 (114) <31118426-355F-206A-65AB-CCA2D2D3EBD7> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8151c000 - 0x7fff8159efff com.apple.QuickLookUIFramework 2.3 (327.6) <9093682A-0E2D-7D27-5F22-C96FD00AE970> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff818e3000 - 0x7fff81900ff7 libPng.dylib ??? (???) <14043CBC-329F-4009-299E-DEE411E16134> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff81901000 - 0x7fff8191afff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8191b000 - 0x7fff81954ff7 com.apple.MeshKit 1.1 (49.2) <B85DDDC7-4053-4DB8-E1B5-AA0CBD4CDD1C> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x7fff81955000 - 0x7fff8199afff com.apple.CoreMediaIOServices 133.0 (1158) <53F7A2A6-78CA-6C34-0BB6-471388019799> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x7fff8199b000 - 0x7fff81a2afff com.apple.iLifeMediaBrowser 2.5.2 (468) <9380B9E5-5C80-990F-FC10-A9E338C8C2B5> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x7fff81a2b000 - 0x7fff81a41fef libbsm.0.dylib ??? (???) <0321D32C-9FE1-3919-E03E-2530A0C1191B> /usr/lib/libbsm.0.dylib
0x7fff81a42000 - 0x7fff81a47fff libGFXShared.dylib ??? (???) <A94DE483-A586-A172-104F-1CFC5F0BFD57> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff81a48000 - 0x7fff81a4bff7 com.apple.securityhi 4.0 (36638) <0234B95B-A339-4576-BB0D-A568634B50F5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff81a4c000 - 0x7fff81a5bfff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff81a5c000 - 0x7fff81b75fef libGLProgrammability.dylib ??? (???) <13E8114C-6E07-A66E-35E6-C185E54840AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff81b76000 - 0x7fff81b77ff7 com.apple.TrustEvaluationAgent 1.1 (1) <A91CE5B9-3C63-5F8C-5052-95CCAB866F72> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff81b78000 - 0x7fff81c35ff7 com.apple.CoreServices.OSServices 357 (357) <8D588EB3-92CC-3DB8-61E7-637CECCF7688> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff81c36000 - 0x7fff81c45fff com.apple.NetFS 3.2.1 (3.2.1) <DE59FB56-8536-9999-352A-2016ADCF4FCF> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff81c46000 - 0x7fff81c76fef com.apple.shortcut 1.1 (1.1) <0A20F092-6161-4EA7-D8E6-859B5C350DE7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
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0x7fff87d0f000 - 0x7fff87d8dfff com.apple.CoreText 3.5.0 (???) <4D5C7932-293B-17FF-7309-B580BB1953EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff87db6000 - 0x7fff87e6ffff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff87e70000 - 0x7fff87e9bff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <6589F0FC-41DB-8494-CA8B-487F4E328EB9> /usr/lib/libxslt.1.dylib
0x7fff87e9c000 - 0x7fff87fc2fff com.apple.audio.toolbox.AudioToolbox 1.6.5 (1.6.5) <B51023BB-A5C9-3C65-268B-6B86B901BB2C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff87fc3000 - 0x7fff8805dfff com.apple.ApplicationServices.ATS 4.4 (???) <395849EE-244A-7323-6CBA-E71E3B722984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8805e000 - 0x7fff88063fff libGIF.dylib ??? (???) <9A2723D8-61F9-6D65-D254-4F9273CDA54A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff880a8000 - 0x7fff880b9ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <5BAFAE5C-2307-C27B-464D-582A10A6990B> /usr/lib/libz.1.dylib
0x7fff880ba000 - 0x7fff881e2ff7 com.apple.MediaToolbox 0.484.20 (484.20) <628A7245-7ADE-AD47-3368-CF8EDCA6CC1C> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff881f2000 - 0x7fff88213fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9B7AEE96-D18E-5ECF-9837-BD5CFD397831> /usr/lib/libresolv.9.dylib
0x7fff88214000 - 0x7fff88214ff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff88215000 - 0x7fff88218fff com.apple.help 1.3.1 (41) <AEDDF93F-BAC0-0308-68FD-039A99F3A158> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff88219000 - 0x7fff8891606f com.apple.CoreGraphics 1.545.0 (???) <356D59D6-1DD1-8BFF-F9B3-1CE51D2F1EC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff88917000 - 0x7fff8893dfe7 libJPEG.dylib ??? (???) <6690F15D-E970-2678-430E-590A94F5C8E9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8893e000 - 0x7fff88ba8fef com.apple.QuartzComposer 4.2 ({156.28}) <7586E7BD-D3BD-0EAC-5AC9-0BFA3679017C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff88ba9000 - 0x7fff88bd1fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff88bd2000 - 0x7fff88bddff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <C359B93B-CC9B-FC0B-959E-FB10674103A7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff88bde000 - 0x7fff88be4ff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff88c29000 - 0x7fff88c3dfff libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff88c59000 - 0x7fff88c5afff com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <EC039008-5367-090D-51FD-EA4D2623671A> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff88c5b000 - 0x7fff88c5bff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff88c63000 - 0x7fff88ca7fe7 com.apple.ImageCaptureCore 1.0.3 (1.0.3) <913FFA89-0AC8-0A8D-CC2A-364CB0F303BA> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff88ca8000 - 0x7fff88ce9fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff88cea000 - 0x7fff88f6dff7 com.apple.Foundation 6.6.4 (751.42) <9A99D378-E97A-8C0F-3857-D0FAA30FCDD5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff88f6e000 - 0x7fff89078ff7 com.apple.MeshKitIO 1.1 (49.2) <D7227401-9DC9-C2CB-C83B-C2B10C61D4E4> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x7fff89079000 - 0x7fff8908dff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <574C1BE0-5E5E-CCAF-06F8-92A69CB2892D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418AS, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Desktop USB Drive, 0x18a5, 0x0216, 0xfa130000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
Message was edited by: Oria MaymonHi
when i upgrade to the latest software update 10.6.5 the problem is back!
10.6.5 is responsible for that.
It does seem so, yes - assuming that no other software at all was added, & no migration from a backup.
Odd that this forum isn't crammed with people finding the same issue, I can only suggest trying an earlier Flash build, or perhaps trying Safari in 32 bit mode rather than rolling back to 10.6.3 again.
http://kb2.adobe.com/cps/142/tn_14266.html older versions here.
These crashes persist with everything unplugged bar the keyboard & mouse (if usb) ? -
Xcelsius shuts down when trying to export
I have Xcelsius 2008 and when I open a file I get an error message that says "An encryption policy is set up for drive %c". It I select No to get through the error it allows me to open the file but when I try to export, Xcelsius just shuts down on me. No matter what I try to export to, it shuts down. This happens on all my dashboards no matter how simple they are.
I have tried uninstalling and installing Xcelsius and Microsoft Office but nothing has helped.
If you can't help, will I be able to get help by puchasing a support session (and how do I do that?)
ThanksRebecca, did you find out what was causing this issue? I have recently come accross the same problem..think mine might be related to using Utimaco encryption software on my local drive when the password changes?
Hoping for some good news...
Simon -
Premier Pro Shuts Down when trying to EXPORT
I am a new editor, only at it for a couple month now. The problem I have is when I attempt to export, Adobe closes without warning.
I have exported in the past, what I do is, set a work area or just highlight a clip, go to FILE: EXPORT: ADOBE MEDIA ENCODER. I have had no problems until a couple days ago. Now when I click ADOBE MEDIA ENCODER the program closes completely and shuts down.
I am using a MATROX RTX2 and the same thing happens when I try to export using MATROX MEDIA ENCODER.
I can however export just using MOVIE but it looks like crap and I am using HDV..
Help?? Suggestions?Thanks, I'll have to give that a try if there isn't an easier answer out there somewhere. If I pull the card will I have to reload the software and drivers?
If my project is saved and I have a copy of the project saved will I be able to reload Adobe without losing anything? What I mean is will I be able to just import my whole project once reloaded?
I just don't understand what could have happened, since I was doing this with no problem a couple of days ago.
Thanks for your help, it's greatly appreciated.
Tim -
Crashing - Freeze when trying to export more then one project in compressor
when i set more then one final cut project to convert a DVCPRo HD project to DVD media or quicktime during the first batch project the system freezes. I used to be able to do multiple
projects over night or the weekend and now i have to do one at a time.
THOUGHTS???
here is the error message received:
panic(cpu 0 caller 0x0019A566): interlock timeout for mutex 0x806e808
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x4885bdb8 : 0x128d08 (0x3cb134 0x4885bddc 0x131de5 0x0)
0x4885bdf8 : 0x19a566 (0x3d0020 0x806e808 0x257eef8 0x1d18a0)
0x4885be28 : 0x197e97 (0x806e808 0x206 0x4885be58 0x32fd40)
0x4885be38 : 0x32fd40 (0x806e808 0x1 0x7a2220c 0x7464ce4)
0x4885be58 : 0x3319fa (0x7fca320 0x10 0x0 0x32cfd8)
0x4885bea8 : 0x33bbb3 (0x85c5bb8 0x2 0x714c290 0x85c5d70)
0x4885bef8 : 0x33be49 (0x85c5bb8 0x1 0x4885bf28 0x32d034)
0x4885bf28 : 0x33bfd1 (0x85c5bb8 0x1 0x85c5bb8 0x1)
0x4885bf58 : 0x379e23 (0x85c5bb8 0x7fc5e70 0x7fc5eb4 0x0)
0x4885bfc8 : 0x19b17e (0x7d0e200 0x0 0x19e0b5 0x7d10b20) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb0638d68
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
Model: MacPro1,1, BootROM MP11.005C.B04, 4 processors, Dual-Core Intel Xeon, 3 GHz, 4 GB
Graphics: ATI Radeon X1900 XT, ATY,RadeonX1900, PCIe, 512 MB
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 667 MHz
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 667 MHz
Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 667 MHz
Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 667 MHz
PCI Card: pci-bridge, sppci_pci2pcibridge, Slot-4
PCI Card: pci-bridge, sppci_pci2pcibridge, Slot-4
PCI Card: pci-bridge, sppci_pci2pcibridge, Slot-3
PCI Card: pci-bridge, sppci_pci2pcibridge, Slot-3
PCI Card: ATY,RadeonX1900, Display, Slot-1
Serial ATA Device: Hitachi HDS725050KLA360, 465.76 GB
Parallel ATA Device: SONY DVD RW DW-D150A
Fibre Channel Device: SCSI Target Device @ 0
Fibre Channel Device: SCSI Target Device @ 0
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Microsoft Basic Optical Mouse v2.0, Microsoft, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: built-in_hub, unknown_value, Unknownno. I just tried compressing 2 HD projects to dvd last night and half way through the first it appears the system crashed.
the crash report is as follows -
I did the update - same issue PLEASE ANYONE HELP????????
THANKS
panic(cpu 3 caller 0x0019A566): interlock timeout for mutex 0x70dff78
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x487abce8 : 0x128d08 (0x3cb134 0x487abd0c 0x131de5 0x0)
0x487abd28 : 0x19a566 (0x3d0020 0x70dff78 0x16 0x70defa4)
0x487abd58 : 0x197e97 (0x70dff78 0x206 0x487abdf8 0x331d2f)
0x487abd68 : 0x331d2f (0x70dff78 0x7ba1dac 0x12f572 0x0)
0x487abdf8 : 0x331fad (0x7bd5920 0x70dff44 0x7ba1dac 0x320995)
0x487abe38 : 0x339531 (0x7ba1dac 0x8 0x0 0x58b4a000)
0x487abec8 : 0x13b4f4 (0x7ba1dac 0x1 0x487abef8 0x199ef1)
0x487abef8 : 0x13cd1a (0xc26b360 0x0 0x487abf28 0x1a3010)
0x487abf38 : 0x13cb77 (0xc26b380 0xc26b0d8 0xc3f269c 0xc3f2658)
0x487abf78 : 0x127406 (0x1 0x0 0x1 0x14)
0x487abfa8 : 0x1a2f8d (0xffffffff 0x1 0x0 0xc3eebc0)
0x487abfc8 : 0x19ad06 (0x0 0x1 0x19e0b5 0xc3eebc0) Backtrace terminated-invalid frame pointer 0x487abf58
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
Model: MacPro1,1, BootROM MP11.005C.B04, 4 processors, Dual-Core Intel Xeon, 3 GHz, 4 GB
Graphics: ATI Radeon X1900 XT, ATY,RadeonX1900, PCIe, 512 MB
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 667 MHz
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 667 MHz
Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 667 MHz
Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 667 MHz
Network Service: Built-in Ethernet 1, Ethernet, en0
PCI Card: pci-bridge, sppci_pci2pcibridge, Slot-4
PCI Card: pci-bridge, sppci_pci2pcibridge, Slot-4
PCI Card: pci-bridge, sppci_pci2pcibridge, Slot-3
PCI Card: pci-bridge, sppci_pci2pcibridge, Slot-3
PCI Card: ATY,RadeonX1900, Display, Slot-1
Serial ATA Device: Hitachi HDS725050KLA360, 465.76 GB
Parallel ATA Device: SONY DVD RW DW-D150A
Fibre Channel Device: SCSI Target Device @ 0
Fibre Channel Device: SCSI Target Device @ 0
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Microsoft Basic Optical Mouse v2.0, Microsoft, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: built-in_hub, unknown_value, Unknown
FireWire Device: unknown_device, unknown_value, Unknown -
Keynote 6.1 crashes/hangs when trying to export to QT
The new keynote hangs and freezes when exporting in either 720p or 1080p.
It still does it if I export to Keynote 09 and then try and export from that presentation.
Have re-installed programme - no help
Any help please?sorry for the delay...this only happens with safari since the upgrade to 6.1 and that's the only one I'm using now..I am networked to a Toshiba Estudio 2540C and to an HP Design Jet 800PS.
-
Premiere Pro CC crashes when trying to Export Media
I really hope someone can help me with this.
I bought a brand new Dell XPS 15 because I will be studying multimedia production next year. Next week I'm registering for the art school and I'll be able to buy a CC student license. I installed the Creative Cloud Trial Version because I couldn't wait to check out the new features in Photoshop and Premiere Pro. However after working on a Premiere Pro project for several hours, the program crashed when trying the Export>Media function.
As soon as I hit Export>Media in every project I make in Premiere Pro, the following dialog box pops up: "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.". I'm not able to export my project, not even by using the keyboard shortcut Ctrl+M.
I already tried reinstalling Creative Cloud, without any luck. Any idea what could be causing this? I really need this fixed before school starts, so help is much appreciated.
Here are my system specs:
- Intel Core i7-4712HQ processor
- 16GB DDR3L RAM
- Nvidia GeForce GT750M 2GB
- 500GB SSD
Thanks to everyone willing to take a look at my problem.Hi John,
Thanks for your response. I checked all those links but I'm afraid none of those solves my problem. My GPU drivers are up to date and changing BIOS settings to fixed to disable Nvidia Optimus doesn't work as well.
I checked Windows Event Viewer and the error shows as following:
EventData
Adobe Premiere Pro.exe
8.0.0.169
536f4f89
MSVCR110.dll
11.0.51106.1
5098826e
c0000409
00000000000740c4
21b4
01cf994108252059
C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
C:\Windows\SYSTEM32\MSVCR110.dll
a2ad4021-0534-11e4-8260-e82aea8638f9 -
Hello,
My computer is a:
2x Intel Xeon Processor E5-2650 (2000 MHz, 20MB);
16x Kingston DIMM 8 GB PC3-8500 ECC Reg.;
PNY Quadro 4000 with 2048 MB GDDR5-RAM;
PNY Tesla C 2075
2x 2000 GB Western Digital RE4 (7200 UPM/S-ATA II) as a RAID I
1x 120 GB OCZ Vertex 3 SSD
1x 240 GB OCZ Vertex 3 SSD (system disk)
Tyan S7050GM4NR motherboard
Windows 7
I freshly installed Windows 7 and the CC-Apps PremierePro, After Effects, Media Encoder, Photoshop and Speedgrade.
When I try to export any video from premiere to the media encoder premiere crashes without any error message. The problem is not the project: I created several new projects and even if I only have one Graphic-File/Bars/h264-video in the timeline that I try to export: premiere crashes. When I export directly from premiere it works, but there is no chance to go via media encoder. The strange thing is that I can export from after effects to the media encoder without any problem...
Second Problem: Encore crashes also. Everytime I try to build a DVD => Encore crashes
Does anybody have an idea?
Here is what I already tried:
Yesterday it worked fine today it crashes when I export from premiere via media encoder.
1. Bars+Tone => export => crash
2. Video Project with 2 short h264-files => export => crash
3. I used Software only renderer => crash
This is the Windows log that I found:
Ereignis-ID 1000
EventXML
param1
WmiApRpl
param2
WmiApRpl
binaryDataSize
16
binaryData
38270000DE27000039270000DF270000
So it would be great if you have any idea what to do...
System
Provider
[ Name]
Microsoft-Windows-LoadPerf
[ Guid]
{122EE297-BB47-41AE-B265-1CA8D1886D40}
EventID
1000
Version
0
Level
4
Task
0
Opcode
0
Keywords
0x8000000000000000
TimeCreated
[ SystemTime]
2014-04-16T08:25:51.922502600Z
EventRecordID
3402
Correlation
Execution
[ ProcessID]
19984
[ ThreadID]
24964
Channel
Application
Computer
Schnittplatz
Security
[ UserID]
S-1-5-18
UserData
Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.The Error is back!!!
Yesterday it worked today it crashes when I export from premiere via media encoder. I tried it with all the things you told me:
1. Bars+Tone => export => crash
2. Video Project with 2 short h264-files => export => crash
3. Software only renderer => crash
These are the two logs that I found:
Ereignis-ID 1000
Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.
System
Provider
[ Name]
Microsoft-Windows-LoadPerf
[ Guid]
{122EE297-BB47-41AE-B265-1CA8D1886D40}
EventID
1000
Version
0
Level
4
Task
0
Opcode
0
Keywords
0x8000000000000000
TimeCreated
[ SystemTime]
2014-04-16T08:25:51.922502600Z
EventRecordID
3402
Correlation
Execution
[ ProcessID]
19984
[ ThreadID]
24964
Channel
Application
Computer
Schnittplatz
Security
[ UserID]
S-1-5-18
UserData
EventXML
param1
WmiApRpl
param2
WmiApRpl
binaryDataSize
16
binaryData
38270000DE27000039270000DF270000
So it would be great if you have any idea what to do... -
Premiere CC 7.2.2 crashes when trying to export via Media Encoder
Hello,
My computer is a:
2x Intel Xeon Processor E5-2650 (2000 MHz, 20MB);
16x Kingston DIMM 8 GB PC3-8500 ECC Reg.;
PNY Quadro 4000 with 2048 MB GDDR5-RAM;
PNY Tesla C 2075
2x 2000 GB Western Digital RE4 (7200 UPM/S-ATA II) as a RAID I
1x 120 GB OCZ Vertex 3 SSD
1x 240 GB OCZ Vertex 3 SSD (system disk)
Tyan S7050GM4NR motherboard
Windows 7
I freshly installed Windows 7 and the CC-Apps PremierePro, After Effects, Media Encoder, Photoshop and Speedgrade.
When I try to export any video from premiere to the media encoder premiere crashes without any error message. The problem is not the project: I created several new projects and even if I only have one Photoshop-File in the timeline that I try to export: premiere crashes. When I export directly from premiere it works, but there is no chance to go via media encoder. The strange thing is that I can export from after effects to the media encoder without any problem...
Does anybody have an idea?
Here is the Debug Database File that was created:
AME.EnablePresetDB false false
AME.EncoderHost.NoXMP false false
AME.UseExportProgressCallback true true
AME.amewrapper.donothide false false
AddDebugClipInfoToTimelineTooltips false false
AddTimestampToLogFileNames false false
AddUTCTimestampToTraces false false
AllowDynamicLinkToOwnProjectType false false
AllowMergedClipsToBeOpenedAsSequences false false
AllowSetPositionDuringPlayback false false
AnalysisDataIsAlwaysCompressed false false
AnalysisDataIsNeverCompressed false false
ApplicationLanguage en_US en_US
BE.CompressProjects true true
BE.DisableCS7RelinkUpdate false false
BE.EnableNewSerializer true true
Bravo.defaultLanguage false false
CTPreDefinedEncodingType 13 13
CloseAlwaysTimeoutInSeconds 300 300
CloseIfContentionTimeoutInSeconds 15 15
CodeProfiler_AutoStart false false
CompareMediaNodeRenderers false false
CreateLogFilesThatDoNotExist false false
DLG.DebugRelinkAsync true true
DS.Disable10BitSupport false false
DS.DisablePixelFormatShaders false false
DS.ForceCPUOnly false false
DVA_syncWindowEnablement false false
DisableGPUMediaNode false false
DisableHighQualityAVCHDPlayback false false
DisableNewMediaNodeRenderer false false
DisableSequenceSettingMasterChannelType true true
DisableSpeculativePrefetching false false
DistanceFromLastStateToNeedANewMPEGInfo 20 20
DumpProject false false
DvaMarshalRPCLogging false false
EnableDogEars false false
EnableGPUDebayer true true
EnableRedGPUDebayer false false
ExporterQT.DNxHDNativeSupportEnabled false false
FE.AudioPluginScanOnFirstLaunch true true
FE.PerformanceLogging false false
GF.DisableAcceleratedDisplay false false
GF.DisableAcceleratedRenderer false false
GF.EnableMultipleGPUs true true
GF.EnableNVIDIAOpenCL false false
GF.ProfileKernels false false
GF.SupportCPUDevices false false
HandlerProject.HoverScrubDelay 250 250
IgnoreDirtyState false false
ImporterMXFEnable true true
LinkLocate.Auto true true
LogTimeInTicks true true
MC.AudioRenderer.ComplexityBeforeRender 200 200
MC.BE.AddDocIDOnImport true true
ML.EnableDiskCache false false
ML.LoadTestingPluginsAtStartup false false
ML.SimulateGrowingFiles false false
MPEGDisableMainConceptIndexing false false
MPEGDisableMultipleOpens false false
MZ.DisableMetadataDatabase false false
MaxLogSize 0 0
MinimumDelayBetweenFlushesInSeconds 1 1
Monitor.PlaybackQuality 2 2
Monitor.ScrubbingQuality 2 2
Monitor.StoppedQuality 4 4
NumberOfInstancesBeforeContention 5 5
Player.EnablePerfomanceStatics false false
QE.EnableQEDOM false false
QT.DisableQuickTime32 false false
QT.EnableNativeExports true true
QT32ServerManager.StartupTimeout 30000 30000
REDRocketCompletelyDisabled false false
REDRocketMaximumNumberOfCardsToUse 0 0
ShowExperimentalEffectParameters false false
SuppressPeakFileGeneration false false
TimeWarpFilterEnabled false false
TraceAsync false false
TraceSyslog
WindowMediaPARApproximation true true
assert.enabled false falseThe Error is back!!!
Yesterday it worked today it crashes when I export from premiere via media encoder. I tried it with all the things you told me:
1. Bars+Tone => export => crash
2. Video Project with 2 short h264-files => export => crash
3. Software only renderer => crash
These are the two logs that I found:
Ereignis-ID 1000
Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.
System
Provider
[ Name]
Microsoft-Windows-LoadPerf
[ Guid]
{122EE297-BB47-41AE-B265-1CA8D1886D40}
EventID
1000
Version
0
Level
4
Task
0
Opcode
0
Keywords
0x8000000000000000
TimeCreated
[ SystemTime]
2014-04-16T08:25:51.922502600Z
EventRecordID
3402
Correlation
Execution
[ ProcessID]
19984
[ ThreadID]
24964
Channel
Application
Computer
Schnittplatz
Security
[ UserID]
S-1-5-18
UserData
EventXML
param1
WmiApRpl
param2
WmiApRpl
binaryDataSize
16
binaryData
38270000DE27000039270000DF270000
So it would be great if you have any idea what to do... -
Media Encoder CC2014.2 crash on windows when trying to export when quicktime is installed
Hi,
I'm trying to export .mov files (created on random Mac computers in very hi-res) to reduce file size, and have the same output format. (possibly 1080p H.264-> .mp4)
I installed Media Encoder cc2014.2 on my pc (win7, 64bits, french).
When I first tested, Only the audio was being exported. But I soon realized I didn't had the proper codec installed on my PC.
(I wasn't able to play the original video file, only the audio was playing).
So, like a good boy I installed Apple Quicktime (7.76.80.95)
With quicktime on my PC I was able to play the original video file. (with quicktime player)
So I opened Media Encoder again, and on the preview this time I can see the video with the sound. But as soon as I start the coding (the little green arrow) Adobe Media Encoder crash.
I have tried multiple output format, it always crash right when I start exporting the file.
I uninstalled Quicktime, and media encoder is working again ... but my original files (.mov) can't be exported with video, only the sound.
I have tried a third party codec (K-Lite), I can see the video+sound on my pc, but Media Encoder is still blind, no video, only the sound.
Is there a way to add codec to Media encoder without having to install Quicktime?
Or a way to make Media Encoder work on my PC when Quicktime is installed?
btw I'm sorry if my text is a bit confusing, I'm french speaking
Thank's in advance!The Error is back!!!
Yesterday it worked today it crashes when I export from premiere via media encoder. I tried it with all the things you told me:
1. Bars+Tone => export => crash
2. Video Project with 2 short h264-files => export => crash
3. Software only renderer => crash
These are the two logs that I found:
Ereignis-ID 1000
Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.
System
Provider
[ Name]
Microsoft-Windows-LoadPerf
[ Guid]
{122EE297-BB47-41AE-B265-1CA8D1886D40}
EventID
1000
Version
0
Level
4
Task
0
Opcode
0
Keywords
0x8000000000000000
TimeCreated
[ SystemTime]
2014-04-16T08:25:51.922502600Z
EventRecordID
3402
Correlation
Execution
[ ProcessID]
19984
[ ThreadID]
24964
Channel
Application
Computer
Schnittplatz
Security
[ UserID]
S-1-5-18
UserData
EventXML
param1
WmiApRpl
param2
WmiApRpl
binaryDataSize
16
binaryData
38270000DE27000039270000DF270000
So it would be great if you have any idea what to do... -
IDCS3 crashes when trying to Export or PDF
IDCS3 crashes when trying to Export or PDF.
What are the steps I should take to resolve this?
Thanks!figured it out:
- power off mac and turn back on while holding down Command + R (dont do it on an external keyboard just to be safe)
- choose the re-install Lion option (I'm sure there is another way to re-install Lion, this is just the way I did it, not saying its the best or only method)
- DO NOT INSTALL MACBOOK (Mid 2012) Software Update 1.0 - THIS SCREWS ADOBE UP! -
iphoto stopped working when trying to export pictures to facebook - iphoto page and export flip down froze open - cannot do anything with them - any idea what's wrong or what I can do to fix this?
Force Quit iPhoto (Use Force Quit under the Apple Symbol in the upper left of this page). If you continue to have problems please re-post in the iPhoto's forum, it's located at:
https://discussions.apple.com/community/ilife/iphoto -
IPhoto crashing when trying to export pictures
iPhoto crashing when trying to export pictures
Trash the HP Plug in from /Library/Application Support/iPhoto
There are two libraries where this plugin might be
HD/ Library
and
HD/Users/Your Name / Library
(On 10.7 or later: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
as well as within the Application package
/Applications/iPhoto.app/Contents/ -
Unknown Error when trying to export movie with certain PNG files in Adobe Premiere
Hi!
I've made an animation video in Premiere Pro CC2014 combining apple pro-res live action with png animation. When trying to export, some parts of the video are no problem, and some (seemingly random) png files Adobe Premiere just doesn't like?? I don't understand why it will export some and not others?
Help??!
Thanks so much!!Error compiling movie can be anything from gap to bad clip, transition, effect, nest, you name it.
Export from AME with preview open and watch were in the timeline it goes wrong.
That is the place to fix it.
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