Premiere crash on Mac

Hello I'd love to help
I'm editing a video clip on Premiere pro cc imac computer
While editing is stuck and he throws me out
Even if I make a save, and close the editing window
He will not let me close the program only to quit
Would appreciate help and advice
I am attaching here a picture of the computer's report crash
Thanks in advance
shim

Some 10.9.x links
-next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

Premiere CC and Media Encoder crashing new Mac Pro

Since installing CC on my new Mac Pro (Late 2013) Premiere and Adobe Media Encoder have been continually crashing my system.
At first, my comp would freeze and I'd have to hard restart, then it switched to rebooting on in's own. This would happen 10-20 times a day while editing.
This began shortly after I synced settings from a previous version of PP but since I've installed new RAM; reinstalled CC/PP; reformatted my HDD and reinstalled Mavericks, CC, PP; and have not synced my settings. I've also tried editing multiple projects of different sizes with different media types -- all are experiencing the same problems.
When I edit the same projects on my MBP, everything works fine.
Recently, I have disabled GPU acceleration in all of my PP projects and that seems to have solved the problem.
My office received 3 Pros at the same time with the same hardware configurations and software -- I am the only one experiencing this problem.
Here are some specs:
Late 2013 Mac Pro
2.7 Ghz 12-Core Intel Xeon E5
64 GB 1867 MHz DDR3 ECC
AMD FirePro D700 6144 MB
All drivers, CC, and software is up to date.
So what do I do now?
Any help is much appreciated!

I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Mac & nVidia Driver http://forums.adobe.com/thread/1075592
-and http://www.nvidia.com/object/mac-driver-archive.html
Mac Retina Bug http://forums.adobe.com/thread/1159632
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0
OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html

Windows edited/saved project crashing on mac (adobe premiere cs5)

hi there
i really hope you can help.
i have edited video files on adobe premiere cs5 on a windows 7 machine and saved the project ffiles on an external drive formy friend to colour grade and finalise etc
he can open the video files in adobe premiere, but its crashing his mac system and some video files arent opening
he says he has all the latest codec files but it has gone to the extent of the files crashing his system and it won't boot..
my files were a mixture of mpeg and avi files...
is there anything that can be causing this problem.
he is in a different city from me, so i am not going to see him for a while and i want these video files edited as soon as really
thanks and i hope you can suggest thingss that may help finding the problem

Welll you wont be able to if you do not have the computer anymore.
Do a search on EDLs in Premiere (or any NLE) so you know about them for next time.
Whatever...I suspect the issue is at your colleagues end and needs to be sorted there. Someone with a Mac may chime in on how PPRO win project files and PPro Mac project files work.

Just installed Quadro 4000 Mac, now Premiere crashes when I try to open existing project

Mac Pro 4,1
Premiere Pro 5.5
OS X 10.6.8
I just replaced the stock ATI card with a PNY Quadro 4000 for Mac.
Via CUDA Preferences, have updated CUDA driver to 4.0.50
GPU driver is 1.6.37.0 (256.02.25f01)
When I try to open any existing Premiere project, Premiere crashes.
This happens whether I'm running the OS X 32-bit kernel or the 64-bit kernel.
If I launch Premiere and create a new project, Premiere seems to run OK. (I haven't yet tried adding any content or working with the content.)
As you can imagine, the only reason I shelled out for the CUDA-capable card was to take advantage of the hardware acceleration in Mercury. So ... not a very satisfying "upgrade" so far.
Any clues?

There are four sequences in all. Two are super-simple, with only one clip in each. A third has only a single clip plus four titles. The main sequence has multiple clips, two stills and three titles plus one extra audio track.
When the crash occurs, there's no error dialog box. What I see is this:
After I double-click the project file -- or open Premiere and choose the project from the splash screen -- the "loading" progress bar appears and seems to complete loading.
Premiere starts to draw the window for its workspace. It creates a solid white rectangle, the wristwatch "wait" icon appears briefly, then Premiere crashes.
The log captured by the Apple and Adobe crash reporters shows (among much else):
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
The last few lines captured for Thread 0 are:
77 com.adobe.premiere.frontend
0x000000010c7b4aa4 FE::MacApplication::RunSelf(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 164
78 com.adobe.premiere.frontend
0x000000010c7621a7 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 2503
79 com.adobe.premiere.frontend
0x000000010c7b7c1d AppMain + 253
80 com.adobe.premiere.startup
0x000000010c9343e8 (anonymous namespace)::LaunchFrontendFramework(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 232
81 com.adobe.AdobePremierePro
0x0000000100003540 (anonymous namespace)::CallStartupFramework(int, char const* const*) + 288
82 com.adobe.AdobePremierePro
0x0000000100003ac7 main + 167
83 com.adobe.AdobePremierePro
0x00000001000033a8 start + 52

Premiere crashes every time I try to copy a Sequence that contains a nested sequence

I'm working a project that has a lot of multicam sequences in it and I'm having a problem with Premiere crashing. I want to be able to iterate my sequences for versioning as I go through and make changes requested by my client for final approval but don't want to get rid of the old versions in case I need to go back for something later. I use the as a general practice because I've learned the hard way that it's much easier to save everything and need it rather than start making changes that I might want to get back later
Most of the items don't have any issues; footage, gfx .movs, stills, etc. all copy and paste fine as do my 'source' sequences which have 3 video tracks (cam 1, cam 2, and a gfx track). I am then dragging those sequences into a new sequence and 'Enabling Multicam' on that clip so I can use the multicam function of the Program monitor (a great feature I might add). However, I am now going back and making changes and want to create new iterations of my 'Multicam Sequences' and when I go to Copy them Premiere crashes. I also tried right-clicking and selecting 'Duplicate' but this also causes a crash. Does anyone have any suggestions as to why this is happening? I think I'll need go ahead and submit a bug report because I really can't think of why this should be the case.
The only workaround I have thought of is to create new sequences and drag the contents of each of my old timelines into new, revisable sequences while still retaining my old originals.
I'm on a PC with Windows 7 Professional and have all the updates for the newest version of Premiere CC

Sounds similar to what's happening to me. I'm on a Mac with Premiere CC.
When I try and duplicate audio tracks, crashes almost every time.

Adobe Premiere crashes brand new 27" imac!

What is it with Adobe and letting their customers pay big bucks for software that doeasnt work.
Why do you guys let the customer pay for the research and development?
Can you imagine what its like sitting in front of a computer for 8hrs a day that you are unable to use.
How do I explain to the boss why im sitting bone idle 8hrs a day for coming up to 6 weeks now after he's
just blown £5000!!!! on crap that doesnt work!!!!! Ive spend near 4hrs on the phone to adobe with no one
having any sense of urgency or the need to keep their customers happy!!! My estimation of adobe has
gone from the filmakers best friend to biggest waste of time on earth! Adobe wont even offer any compensation!!!
I am completely disgusted. Just try to imagine what its like sitting infront of
£2800 worth of software and that I cant even START on the work load I have. This is the single
most frustrating and rediculous thing ive experienced.

Thank you Jeremy. Its kindly appreciated.
I have purchased CS5 Master Collection on brand new IMac i7 solid state hard drive
Premiere causes the mac to instantly crash in a very random irregular manner, never the same thing.
I can work for a little while, import files and play from timeline, but its so unstable that if you click on anything,
it instantly kills the machine, completely dead. other times it blacks out the screen and continues to play the
audio but no control over the machine at all, even after the audio stops, i have to force quit the mac.
Other times the mac info screen appears saying you have to hold down the power key to kill it.
sometimes it doesnt crash for several mintues and then bang!
Ive have had many online conferences on adobe connect with several kind and professional adobe personnel for whom Im
most greatful, allbeit , it has taken way too long to get anywhere with this issue and adobe.
Ive spend hours following a very long list of fixes; permssion repair and preference delete etc etc.
but still no service.
Thank you Jeremy for your kind assistance.
Yours
Vaughn

Premiere Crashes when sending Audio File to Audition

On OSX Lion, 12-core Mac Pro...
Premiere crashes whenever I attempt to EDIT a file to Audition from timeline. Happenes everytime. Fully updated on all programs...

Best to post specific product questions in that product's forum
http://forums.adobe.com/community/premiere/premierepro_current?view=discussions

Premiere Crashes Every Time I open one file but not others???

So today I had just finished making a video which I am supposed to be entering in a competition with deadline tomorrow but just after I saved and tried to make the viewer bigger so that I could watch the whole thing back, Premiere Elements 10 crashed.
Each time it gives me this message:
[/PerforceRoot/PRE10/premiere/elements/mac/main/MediaCore/MediaLayer/VideoRenderer/Make/Ma c/../../Src/RenderFrameRequest.cpp-310]
This is what it comes up with in the problems box after Premiere Elements 'quits unexpectedly'
Process:         Adobe Premiere Elements [8298]
Path:            /Applications/Adobe Premiere Elements.app/Contents/MacOS/Adobe Premiere Elements
Identifier:      com.adobe.Adobe Premiere Elements.framework
Version:         20110902.B343.280460 (10.0)
Code Type:       X86 (Native)
Parent Process: launchd [95]
Date/Time:       2013-05-30 22:34:06.990 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          297710 sec
Crashes Since Last Report:           13
Per-App Interval Since Last Report: 708033 sec
Per-App Crashes Since Last Report:   13
Anonymous UUID:                      451A2E34-BE87-4EC9-9D8A-B0147DA5DD85
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
What does this mean and how do I fix it?????

Charlotte Hampson
I am going to assume that you are working in NTSC.
In order to determine the present situation we need to gather information about the project set up and its computer environment. It is good that you did not encounter problems until now, but there are certain guidelines to avoid the pitfall surprises.
1. When you open your Premiere Elements 10 Mac, you need to set a project preset so that it matches the properties of your source media (or as close as you can come to them) so that the program is directed to set up the correct space in the Edit Mode Monitor from which to edit. If you do nothing but OK your way pass the New Project dialog, you end up with the default project preset, NTSC DV Standard which represents 720 x 480 4:3. That is fine if that matches the frame size and other properties of your .mp4 and .mov video.
2. When I was asking about computer resources, I was referring to installed and available RAM and free hard drive space? Your computer may not be optimized. If you have been working with a lot of projects, you may have pile ups of preview files and conformed audio in the Adobe Folder/Premiere Elements/10 (or whatever its counterpart is in a Mac setup). There are also conformed video files that may have to be cleaned out. See Edit Menu/Preferences/Media and the .mcdb files.
Is scaling in the Edit Mode Monitor the only project action that results in the program crashing?
Since you have said that everything was fine until this one particular project, I am suspecting compromised computer resources, problem with your Timeline content, and such, rather than a patch for something that never worked before.
I am not sure where it would be in the Mac directory, but see if you can find the Adobe Premiere Elements Prefs file and delete it. In Windows 7 or 8 64 bit, it is found:
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
10.0
and in the 10.0 Folder is the Adobe Premiere Elements Prefs file that you delete.
Let us see if any of the above has any impact on your situation.
Thanks.
ATR

Premiere crashes on me whenever I try to import video! HELP!

Okay, I've never had problems with Adobe Premiere Pro when using it at school, and decided to install the trial version for a summer project.
After 4 hours of installation, I was ready to start editing, when I realized that there's a fatal flaw:
Premiere crashes on me whenever I attempt to import a video!
Basically, as soon as I click File>import, I get the import menu opened, then everything crashes.
Please help me, this is for my required summer project for college.
Sincerely,
Mike

More information needed for someone to help http://forums.adobe.com/thread/416679
Some is general about your computer and OS, some is specific to video editing
Build a Configuration file http://www.piriform.com/speccy
Brand/Model Computer (or Brand/Model Motherboard if self-built)
How much system memory you have installed, such as 2Gig or ???
Operating System version, such as Win7 64bit Pro... or whatevevr
-including your security settings, such as are YOU the Administrator
-and have you tried to RIGHT click the program Icon and then select
-the Run as Administrator option (for Windows, not sure about Mac)
Your Firewall settings and brand of anti-virus are you running
Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
-or the brand/model graphics chip if on the motherboard
-and the exact driver version for the above graphics card/chip
-and how much video memory you have on your graphics card
Brand/Model sound card, or sound "chip" name on Motherboard
-and the exact driver version for the above sound card/chip
Size(s) and configuration of your hard drive(s)... example below
-and how much FREE space is available on each drive (in Windows
-you RIGHT click the drive letter while using Windows Explorer
-and then select the Properties option to see used/free space)
Windows Indexing is BAD http://forums.adobe.com/thread/676303
While in Properties, be sure you have drive indexing set OFF
-for the drive, and for all directories, to improve performance
Some/Much of the above are available by going to the Windows
Control Panel and then the Hardware option (Win7 option name)
OR Control Panel--System--Hardware Tab--Device Manager for WinXP
And the EXACT type and size of file that is causing you problems
-for pictures, that includes the camera used and the pixel dimensions
Plus Video-Specific Information http://forums.adobe.com/thread/459220?tstart=0
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/
Once you know exactly what it is you are editing, report back with that information...
and your project setting, and if there is a red line above the video in the timeline,
which indicates a mismatch between video and project
Read Bill Hunt on editing a VOB/MPG file http://forums.adobe.com/thread/464549?tstart=0
Edit Vob http://premierepro.wikia.com/wiki/FAQ:How_do_I_import_VOB_files_/_edit_a_DVD
Read Hunt on Using MOD/TOD files http://forums.adobe.com/thread/699990?tstart=0
Work through all of the steps (ideas) listed at http://forums.adobe.com/thread/459220?
If your problem isn't fixed after you follow all of the steps, report back with ALL OF
THE DETAILS asked for in the FINALLY section at the troubleshooting link
Also read file troubleshooting http://kb2.adobe.com/cps/407/kb407928.html

Premiere crashes on icon view

Dear Adobe Community,
I'm having serious problems with my Premiere.
I work with the latest version (7.2.2) of the application on a Windows PC.
My configurations are the following:
Intel i7 2600k @ 3.40 GHz
16GB DDR3 Corsair Vengeance @ 1600MHz
120GB SSD Samsung 840 Series Basic
Sapphire ATI Radeon R9 270 2GB VRAM
I have the latest drivers installed.
The crash occurs as soon as I try to switch from list view to icon view in my project browser. The thumbnails come up but Premiere crashes with a serious problem notification shortly after (no further infos whatsoever).
I've tested my RAM by using MEMtest86: No errors. I have narrowed it down to my graphic card. I plugged it out for testing and had no problems with the icon view.
The graphic card has currently the AMD Beta-Driver (14.3 Beta) but that didn't help. Before that I had the 13.12 version installed.
I've also tried switching the Open_CL Support off.
Do you have any idea what could be the problem?
Thank you very much for your answer in advance!
Greetings,
Nicolas

I'm having the same exact problem when I switch to Icon View from List View, except my crash occurs almost as soon as I start scrolling through the Icons/thumbnails.
This crashes my system EVERY TIME!! I have the latest updates for my Mac, Premiere Pro CC and my nVidia CUDA drivers.
I would greatly appreciate someone's help. Thank you in advance.
Regards,
Dave

Premiere Elements 11 Mac Timeline rendering issue

Every time I try to render my video in Premiere Elements 11 on my Mac the program shuts down. Please help,

briank
What are the formats on the Premiere Elements 11 Mac Timeline whose contents you are rendering to get the best possible preview? Do you have this problem with specific media source, and does the problem go away in a new project?
When you drag your file as the first file dragged to the Timeline, do you get an orange line over it or is there no colored line over it then?
If at this point there is an orange line over that content and you Timeline render, is that when you get the crash?
Or, does the crash occurs when you are doing a Timeline render because you have just edited one of the Timeline components? If this is the case,
what effects did you apply to the source and what edits did you perform on it?
If you go to the Adobe Premiere Elements Preview Files Folder in the Adobe Folder, how many preview files are piled up there?
Is your computer connected to the Internet? And, are you getting messages about rendering activation needed at the Timeline level?
Let us start here and then decide what next.
Thank you.
ATR

Is Adobe Premiere Crashing on you??? - Solution to almost every cause...

I've been trying to fix this problem of mine, and I've found that countless people have had the same problem with previous versions of premiere and still do with even the more recent versions. I'm going to be posting this on multiple forums to help out. Well, I might be being a little cocky saying that I have a solution to every case of Adobe Premiere not working, but I will give as many solutions as I know starting with my problem, which I've had happen multiple times, and then go through the possible solutions to other countless people's errors that I've seen while trying to fix my problem.
It might almost seem like it's not worth it to go through all of my steps and instead just format your hard drive, but some people have too much stuff to have to copy off the drive to do that so that is why I'm posting this. For example, I myself have over a Terabyte of music on my computer =/.
PREMIERE PROBLEM CRASHES
When I would click on Premiere, no matter what version ( I only tried Adobe Premiere 6.5, Pro 7, and CS3 but I'm sure it would've been the same for all ) it would pop up as it usually does and then it would crash ( for search provider purposes I'm going to put every word I can think of ) lock up, freeze, shut down, close out, not work, wouldn't start, doesn't open, won't run, can't load, etc. Premiere 6.5 for example would say "Initializing" and then give a send or don't send error message. Similar thing for CS3 except it didn't say "Initializing" it said something else, but it would only say the first thing it would try to do and then the same error messages every time. This seemed to be an unfixable problem I've had multiple times with adobe premiere and I've tried the following possible fixes but none worked: System restores, uninstall and reinstall, uninstall all audio and video codecs I can find, Delete every adobe premiere file that exists on my computer including documents and settings / my documents / windows / program files / temp files / prefrence files / application data / etc., also going into my regestry editor and going to HKCU... as well as HKLM / Software / Microsoft / Windows / CurrentVersion / RUN and RUN Once and deleted any proccesses I knew I didn't need on startup, I've also tried unchecking Load Startup Items under the Selective Startup section using "msconfig" in the run command and then restarting without those background programs running and then tried Premiere, and I've even tried to do a repair install of Windows XP, but not a single one of those things in any combination would do the trick!!!
POSSIBLE CAUSES
The problem actually started after doing a system restore, maybe undoing something I wasn't aware of even though the system restore itself was only created a few days back so I'm not sure how that could be, none-the-less the problem started just after. It might have also had something to do with a new program I had installed to clean my registry. I don't believe that was the problem because after cleaning my registry and before the system restore the program worked just fine, but maybe the combination of the two things caused the problem this time. A few other problems I've heard of as possible causes / solutions are...
· Conflicts with Audio Codecs such as - Lame Mp3 / Ra-Audio codec12 / RC3 / etc.
· Conflicts with Video Codecs such as - Ligos, ffdshow, Darim Vision, Moonlight WinDivX, WMP DVD Playback, Core Video, Matrox, Fraps, etc. etc.
· Malware, Viruses, Spyware, bogus Registry Cleaners like RegCure, Pirated Software ( big no no), and other vulnerabilities.
· Prefrence files that needed to be deleted like: Prem60.prf, Premiere 6.5 Prefs - in C:\Documents and Settings\YourUserNameHere\Application Data\Adobe\Premiere, and a few other pref files I can't really remember.
· QUICK TIME, you should uninstall quicktime (which might have been my problem) and delete all files associated with it including Apple Software.
· Start Up proccess conflicts. Use Msconfig in the run command line to bring up msconfig, then under General / Selective Startup, uncheck Load Startup Items and restart your computer. If after restart Premiere doesn't work read on...
· Ace Mega Codecs Pack: This one can cause a lot of conflicts... Here's a screenshot of what your Ace MCP settings should be on through a Custom install, or you can use your control panel to modify an already existing install... http://frankreu.ipower.com//AceSettings.jpg
MY SOLUTION ( to possilby every case of Premiere crashing )
This is a very good solution to have so that you don't have to try all the other things first, I guarantee this is the best solution and it will take a little courage on your part but does the trick without having to format your Hard Drive. The first thing I did was uninstall all versions of Premiere, then Ace Mega Codecs pack v5.93.8971, I also uninstalled all extra audio codecs I could find, and uninstalled any extra software I didn't need on my computer while I was at it which might be causing the conflict such as Fraps, Growler Guncam, and any other little programs I didn't need and could reinstall. Even going as far as looking through the Program Files for things I didn't recognize, and if I were anyone else I would google it to make sure it is not a necessary file, and then delete all the folders to programs I had already uninstalled that were left over or other folders to things that I didn't need. If you're going to do this make sure you go into your My Computer folder, then at the top select the Tools tab and click on Folder Options, then on the view tab make sure that Show Hidden Files and Folders is selected and click apply. Then I went into C:\Documents and Settings\ (Every different account there was) and looked through the Application Data folders and the Local Settings folders for left over Adobe Premiere files and folders and deleted them all. I also cleaned out every temp folder I could find by selecting the files and pressing shift + delete to skip the recycling bin proccess. If you come across any files that say "cannot delete" due to file permissions just look on google for the program called Unlocker 1.8.7 and download it for free, here's the current link http://ccollomb.free.fr/unlocker/unlocker1.8.7.exe. After installing it, should only take seconds, you can right click on any file or group of files and click unlocker, then select the delete option and press the Unlock All button. If the process winlogon.exe or svchost is in the list of processes you are going to unlock do not do it, this will freeze up your computer. After deleting all those left over files you should use your Search command in your start menu to look for anything with the name Premiere in it, make sure you select Advanced Options and then put checkmarks next to Search System Folders, Search Hidden Files and Folders, and Search Subfolders. Delete all those files, but make sure they are related to Adobe Premiere and not something else. Then, and this may not be a necessary step so don't panic, I ran Uniblue Registry Booster to clean out my registry files of all unecessary entries and also did a registry defrag. Uniblue is software you have to pay for though so you might want to fish around on the internet for a good free registry cleaner, do not use RegCure though that one's a scam.
Then, and this is where you have to be kinda brave, I went into the registry editor by pressing the start button on my tastbar and opening the run command I then typed regedit.exe, or just regedit, to open the system registry editor. First you should make a backup of your registry before going any further by clicking the File / Export button, and saving the registry to your My Documents folder or somewhere else you will be able to find it. I would then use the Find command with all options checked to look for Adobe and then Premier seperately to make sure I found every place that had Premiere entries in it and then deleted those entries. Make sure you start from the top by having My Computer selected. Some would only say Prem~.exe and things similar to that, so that is why you have to look for Adobe as well to find all the entries. Once you click find, you can press F3 to do a find next and continue the seach after each value you delete. If a folder contained only a value with an Adobe Premiere property in it I deleted the whole folder. I then searched for the following words and began the same proccess with them: Ligos, Matrox, Fraps, Quicktime, and during the search if I saw any values I wasn't sure of because they didn't seem to be what I was referring to I left them alone. I also deleted any entries that I knew I nolonger needed in there such as Apple Software, and refrences to game demos or other programs I knew I had already uninstalled. Be carefull with that though, you should be absolutly sure before deleting anything from the registry. You have a back up so don't get too scared if you damage it, just double click your backup of the registry, then reboot and start over. Worst case is that you might have to do a windows repair install if you mess up.
Anyway, after you're done in the registry create a system restore point and then restart your computer. Once it loads up again try reinstalling Adobe Premiere and make sure you cross those figers, that's the most important part. Viola, that's my solution. If it doesn't work for you, well, most likely you have some serious malware or a trojan that just doesn't like Premiere. I myself use Panda Titanium 2009 as well as Uniblue PowerSuite to keep my system clean. If you can't afford that try Lavasoft Adaware freeware + Microsoft Malicious Software Removal Tool and see if they don't catch anything. Good luck, and I really hope that I help at least one person with all of this lol.

Jeff:
I have had both good and bad experiences with Acronis True Image. I got the recent copy of ATI via a Newegg.com bundle. I haven't tried it yet on any Windows 7 editing systems. ATI installs some services that I would rather not have running in the background.
What made you change from ATI to ShadowProtect Desktop Edition?
Are you running Windows 7?
What do you see as advantages to running ShadowProtect Desktop Edition as opposed to Acronis True Image?
Thanks

Premiere crashed, my project won't open because of an "unknown error," and my autosave apparently stopped working 6 hours ago... Any solution?

I'm working in Premiere Pro CC 2014 on an early 2014 iMac. I started to notice my session was getting kind of buggy - audio clips started missing from my timeline, effect controls on some of my video clips had set themselves to the defaults. So I was trying to fix some of these things as I was editing. I save compulsively (like after every couple of edits), so I had not noticed that my session was no longer auto-saving.
Suddenly Premiere crashed. The recovery file will not open "due to an unknown error." The original file that crashed will not open either (same message), and I notice the file size is about half of what it should be. When I tried to open an auto-saved version, I discovered that the last auto-save was last night at about 10 p.m. (I quit working last night at about 1 a.m., so it just spontaneously stopped autosaving midway through my edit session.)
I followed all the suggestions I could find in forums. I trashed preferences, and I moved all my media into other folders. But the session won't open even far enough that it starts asking for media. When I create a new project and try to import my old edit sequence, dynamic link won't even get to the point where it asks me to select what sequences I want to import. It just sits there forever trying to open the file and can't.
Any suggestions?

Additional info - As I look further into the problem, it's even worse than I thought. The autosave files that say they're from last night are actually referencing work from days ago. So evidently, my auto-save is either putting incorrect time stamps on the files, or the project files are referencing old sequences. Either way, I cannot seem to locate a project file that contains a reasonably recent version of my cut, even though the time/date stamps on the files indicate they shouldn't be that old.

Premiere on a MAC vs PC.

Hello, I am a MAC user but I am considering moving to PC. What are the significant differences between running Premiere on a MAC vs a PC? Can one edit and output the same codec on either system?

Hi Alacatemedia,
FYI: there is a lot of missing info with regards to the questions that will help forum users to better answer your concerns or might be answered by reviewing the FAQ, Premiere product page or the forums (such format you are using now, legacy requirements and what are your requirements going forward?)
Here is the readers digest version.
In terms of significant platform differences? where you'll see the difference is in the range of supported hardware (video cards, array controllers, audio cards, keyboard, mice. Professional add-in cards SDI cards, frame capture, etc generally have support by the vendors and feature parity between Windows & OS/X. If you use thunderbolt accessories, windows lags behind OS/X. 4k-6K workflows require more powerful CPU's for decoding, vendors of windows machine have more powerful machines than Apple.
In terms of codecs: There are some differences: pro-res are only outputtable on OS/X, quicktime on windows is 32 bit so there are output limitations on windows which are not present on OS/X as quicktime runtime is 64bit. Windows has their WMV which isn't available on OS/X.
Hope it helps.

Text Save Style in Premiere Elements 13 Mac

I can't save styles for text in Premiere Elements 13 on my Mac. I can make one, only one, but it won't save the name and lately it hasn't even saved the style. What should I do to fix that?

TheWhimsicalSort
Premiere Elements 13 Mac
Are you working in the Expert workspace or the Quick workspace of the program?
Adobe has just released the 13.1 Update for version 13. Have you downloaded and installed it? If not, don't right now.
Please do this mini test first in a new project...
1. Open the Titler with Text Menu/New/Default Text
2. In the Text Section of the Titler create your text, apply a style to it from the Styles Section of the Titler, and save
the text style in the Style Section of the Titler.
If that is what you have been doing, then update from 13 to 13.1 And, repeat the mini test run. Do you have the same problem
in 13.1 as you did in 13?
If so, go to the Quick workspace, and repeat the mini test run there. Do you have the same problems in the Quick workspace as
you did in the Expert workspace?
If that does not help the situation, then please delete the Premiere Elements 13/13.1 setting file which should be found
Users
Owner
Libraries
Application Support
Adobe
Premiere Elements
13.0
Please let us know the outcome.
Thank you.
ATR

Premiere crash on Mac

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