Premiere crashes when trying to export with Media Encoder via Dynamic-Link

I work with clips from a networkdrive and I think the problems relates to this fact. My User-Account is an Admin-Account. I don't have any other Accounts. I also set Premiere, Adobe Media Encoder and every dynaimclinkmanager and -mediasever I could find to "run as administrator". Importing Clips in the timeline and work with them works well.
Setting Adobe Media Encoder as "run as admin" solved the issue in the past, that it sometimes didn't render clips out sent from premiere via dynmiclink saying that it couldn't find specific files (which were instances of the actual premiere-project in the tempfolder), thogh these files were actually there.
Thanks for help!

I can only recommend having all files stored locally on internal drives.  Use network drives only for backup and archiving.

Similar Messages

  • Clips exported with Media Encoder from AE are choppy (CS6)

    Hi!
    I'm using Media Encoder (6.0.3.1) to export clips from AE (11.0.4.2) so that I can work with them in PPro (6.0.5).
    In Media Encoder I go to add AE composition and I've tried the YouTube HD 1080p 25 and the Broadcast HD 1080p 25 presets (the latter creates a much bigger file but I don't think the file size is the issue - for example, the biggest clip of approx. 1 mintute is 276MB).
    The curious thing is that most of the clips that are exported are fine, i.e. they play back fine - the problem is that some of the clips go slow or choppy towards the end of the clip. So the last couple of seconds will be choppy. It basically looks like the frame rate isn't quite right.
    Once exported from Media Encoder, I import them into PPro to do some more work - the problem with the clips is apparent when I play the original file in VLC (for example) or in PPro. So it seems like the problem occurs during the export from AE. When I export the video containing the AE clips from PPro the problem is obviously still there (wishful thinking on my part). I use AE just for keying and making some basic titles, nothing massively complex.
    I had some problems with RAM preview in AE before, in other words, it wasn't playing the clips back in realtime and the exported clips with the problem look exactly like that (i.e. looks like the frame rate isn't right). I deactivated Enable Disk Cache in AE (Multiprocessing was already deactivated) and now I can play back clips ok in AE using RAM preview - even the ones that go choppy towards the end when they are exported with Media Encoder play back fine in AE.
    Could Media Encoder be going back to some previous render files saved somewhere on my system and could that cause some of the exported clips to go choppy?
    I'm new to Adobe so I'm just guessing here and I don't want to go about and delete stuff that might not have anything to do with this problem. As I've adopted the computer I'm working on from my predecessor and it's had several users since, the system is a bit of a mess and there are files all over the place. Empting the Disk Cache doesn't actually delete anything for example.
    I'm really stuck here because I can't finish the projects I started working on with AE.... I would appreciate someone's input!
    Many thanks in advance!
    My system specs:
    Intel Core i7-3930K, 3.20GHz, 16GB RAM, 64-bit operating system, GeForce GTX 680, Windows 7, Creative Suite CS6
    Before using Media Encoder to export clips from AE I was just relying on Dynamic Link between AE and PPro by the way and that made all of the clips choppy for the whole duration (this was before I solved the RAM preview problem and I haven't checked if a working RAM preview would make a difference to dynamic link). So Media Encoder nearly solved the problem. I posted this original problem on creativecow (http://forums.creativecow.net/thread/2/1045810) but no one has gotten back to me about the new issue unfortunately.

    Thanks for your reply!
    I tried using Quicktime with PNG and it created a big file (1.18GB for a 1 minute long clip) that doesn't play back nicely in PPro unfortunately. But I then tried rendering the clip using a lossy format, H.264, in AE and it's playing back ok in PPro! I will just do that for the rest of the clips and hope that this is finally resolved. Many thanks for the tip!
    Out of curisoty, do you know what might be causing the problem when I use Media Encoder?

  • Premiere Pro CC crashes when trying to Export Media

    I really hope someone can help me with this.
    I bought a brand new Dell XPS 15 because I will be studying multimedia production next year. Next week I'm registering for the art school and I'll be able to buy a CC student license. I installed the Creative Cloud Trial Version because I couldn't wait to check out the new features in Photoshop and Premiere Pro. However after working on a Premiere Pro project for several hours, the program crashed when trying the Export>Media function.
    As soon as I hit Export>Media in every project I make in Premiere Pro, the following dialog box pops up: "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.". I'm not able to export my project, not even by using the keyboard shortcut Ctrl+M.
    I already tried reinstalling Creative Cloud, without any luck. Any idea what could be causing this? I really need this fixed before school starts, so help is much appreciated.
    Here are my system specs:
    - Intel Core i7-4712HQ processor
    - 16GB DDR3L RAM
    - Nvidia GeForce GT750M 2GB
    - 500GB SSD
    Thanks to everyone willing to take a look at my problem.

    Hi John,
    Thanks for your response. I checked all those links but I'm afraid none of those solves my problem. My GPU drivers are up to date and changing BIOS settings to fixed to disable Nvidia Optimus doesn't work as well.
    I checked Windows Event Viewer and the error shows as following:
    EventData
    Adobe Premiere Pro.exe
    8.0.0.169
    536f4f89
    MSVCR110.dll
    11.0.51106.1
    5098826e
    c0000409
    00000000000740c4
    21b4
    01cf994108252059
    C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
    C:\Windows\SYSTEM32\MSVCR110.dll
    a2ad4021-0534-11e4-8260-e82aea8638f9

  • IPhoto crashing when trying to export pictures

    iPhoto crashing when trying to export pictures

    Trash the HP Plug in from /Library/Application Support/iPhoto
    There are two libraries where this plugin might be
    HD/ Library
    and
    HD/Users/Your Name / Library
    (On 10.7 or later: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
    as well as within the Application package
    /Applications/iPhoto.app/Contents/ 

  • IDCS3 crashes when trying to Export or PDF

    IDCS3 crashes when trying to Export or PDF.
    What are the steps I should take to resolve this?
    Thanks!

    figured it out:
    - power off mac and turn back on while holding down Command + R (dont do it on an external keyboard just to be safe)
    - choose the re-install Lion option (I'm sure there is another way to re-install Lion, this is just the way I did it, not saying its the best or only method)
    - DO NOT INSTALL MACBOOK (Mid 2012) Software Update 1.0 - THIS SCREWS ADOBE UP!

  • Problem with interlacing when exporting with Media Encoder CS 5.5

    It seems that when exporting a Video with interlacing in Premiere 5.5 with Media Encoder 5.5, the exported video is still interlaced although it is rendered with progressive settings. When rendering with the same settings through Premiere 5.5 without Media Encoder 5.5 (Button "Export") it is correct and progressive.
    I tried this with H264 and MPEG2. Anyone experiencing this problem too?
    Thanx!

    Were the field interpretted correctly in the first place?  Even if you think they are, try reversing them.  I've just been through hell doing something similar with a mishmash of client material from around the world.
    In some instances I switched field order (In the File>Modify) although it didn't seem logical.  In others, I used AE CS5.5 to added the Reduce Interlace Flicker filter.

  • INdesign CS3 suddenly crashes when trying to export pdfs

    I have exported PDF-x1as from Indesign for years with no issues. Suddenly today, indesign crashes when I select EXPORT. I have indesign CS3 on a macbook pro running 10.5.8.
    I work from home, and have to get some pretty huge projects out to the printer, and so I'm getting nervous about this not workling!! I'm trying to remain calm.
    I've restarted indesign with the control, option, and shift keys down, supposedly renewing the prefs. When that didn't work, I reinstalled it from my original disks. Still doing the same thing.
    Please say someone knows a fix!!!

    ok - I've spent countless hours now searching for an answer. I was about to upgrade to snow leopard hoping that would solve this issue, when, buried deep somewhere in these forums, I found the solution that, at least so far, has worked for me! Here it is, in case anyone else is having issues:
    http://kb2.adobe.com/cps/402/kb402521.html
    phew!!!!

  • Safari for Windows crashes when trying to interact with bookmarks

    Hello, I've installed Safari for Windows but when trying to interact with bookmarks, it crashes everytime.
    Trying to view, create or import bookmarks all wield the same result: instant crash.
    Can someone help ?
    Thanks!

    Just to try, I copied the en.lproj to es.lproj in every subfolder on Program Files/Safari, this because I have a Spanish (Mexico) regional setting, and after a Safari restart, bookmarks now works and even imported my info from IE and Firefox. This also worked me for other issues. More details in:
    http://discussions.apple.com/thread.jspa?threadID=993697&tstart=0

  • Premiere Pro CC not queuing exports into Media Encoder CC

    I try to make this simple...
    standard export from PP CC to ME CC
    File -> export -> media, then hit queue.
    Media encoder opens and just sits there. Left it for hours to see if anything would ever happen, and nothing ever did.
    I've restarted the programs and machine dozens of times and that does nothing.
    I can still export from PP CC.
    I have no CS6 products left on my box.
    I also tried to open the project from Media Encoder and load the sequence that way with no luck.
    Thanks for the help!
    On a Mac Pro
    Premiere version 7.0.1
    Media Encoder version 7.0.1.58
    Adobe Creative Cloud for Teams Member (so it's licenced and updated to the fullest)

    rforgaard wrote:
    I had this exact same problem, and I figured out the solution in my case.  I know the original problem report is ancient, but there are recent replies, so I am adding my solution here.  I spent untold hours figuring this out, so hopefully this will save someone else some time.
    There can be other causes to this problem, I'm sure.  I'm just telling you about what fixed this problem for me.
    Just to clarify, here is the symptom: Running Windows 8.1.  Standard export from Premiere Pro CC 2014.2 to Media Encoder CC 2014.2, using File -> Export -> click Queue.  Media Encoder opens and just sits there.  Premiere Pro is hung and has to be forcibly terminated.
    I spent countless hours on this.  I thought I had messed up my computer's configuration somehow, so (believe it or not) I re-installed Windows on a freshly formatted hard disk, re-installed Creative Suite, same problem.  (I can't believe I wasted all that time; I feel like a dummy.)
    I finally narrowed it down to a very simple test case with a very tiny one-clip sequence that is less than one second long.  Same problem.
    It turned out to be a problem in the Premiere Pro project file itself.  I suspect that a small file corruption somehow snuck into the project file, that was completely invisible.  In that clip in my project, if I removed the "Vocal Enhancer" effect, the problem with exporting to Media Encoder went away.  If I then re-added the very same "Vocal Enhancer" effect, the problem was still gone.  It must be some small corruption in the ".prproj" file that went away when I removed the "Vocal Enhancer" effect and re-added it again.
    NOTE: I DON'T think that there is some kind of bug with the "Vocal Enhancer" effect.  I don't think this problem has anything to do with "Vocal Enhancer" per se.  It is just some kind of small generic corruption in the project file.  When Premiere Pro tries to export that sequence to Media Encoder, the problem occurs.  It was just a coincidence in my case that removing and re-adding the "Vocal Enhancer" effect made the problem go away.
    BOTTOM LINE: If you find that you have this bug where Premiere Pro hangs when exporting to the Media Encoder queue, try the following: Create a brand new project with a single clip in it, and export it to the Media Encoder queue.  If that works, you know that it is not a problem with Premiere Pro in general; it's a problem in your specific project file.  Once you've made this determination, make a copy of your original project file, and remove clips from the project until the problem goes away.  Keep narrowing it down until you find the clip(s) that are the issue.  Then, try removing and re-adding any effects on those clips, or even removing and re-adding the clips themselves, to fix the problem.  Eventually, by removing and re-adding a specific effect or clip to your project, the problem will vanish (hopefully).  It's just a matter of narrowing down which half of your project the problem occurs in, then which half of that half, etc., until you have it narrowed down to one clip or group of clips that need to be removed and re-added.
    Having said all this, it is a bug that ideally should be fixed so someone else doesn't spend untold hours trying to figure out the problem.  To that end, I create a tiny ZIP file that just has project file and the single media clip needed to reproduce the problem, along with a small description "READ ME.txt" file that explains the very simple steps to reproduce the problem.  I have submitted this as a bug report to Adobe using their official online bug report form at www.adobe.com/cfusion/mmform/index.cfm?name=wishform along with a link to the ZIP file so they can download and reproduce the problem.
    If anyone else is curious about reproducing this same bug, you can also download the small ZIP file if you want to.  I guarantee it doesn't have any viruses or anything - it's just two small files to reproduce the problem.  To download the ZIP file containing that project file, media file, and "READ ME.txt" file, you can get it at www.forgaard.com/files/PremiereProBug.zip.
    I hope this saves someone some time.  This one sucked up a zillion hours of me chasing apparitions.
    I was having a problem with exporting a sequence to AME.  PPro would freeze and I would have to force the program to close.  This was on a project where I was just running out a bunch of interview clips for the director to look at.  One of them had a audio effect (DeHummer) on it, and it was the one that was giving me troubles.  I selected the audio and right clicked then "Render and Replace" then it would export to AME with no issue.  Thank you for your well written response to this thread.  While it may not have fixed the OP's issue, it did help with mine....
    Thanks,
    Phil

  • Premiere Pro CC - error on export through media encoder.

    Hi,
    I recently upgraded to Premiere pro CC.  Everytime I try to export through media encoder the exports errors right at the end of the render.
    It keeps prompting . Error - Disk Full.  Thng is that I have 339 gig Available on the destination drive.
    - I Cleared the disk cash.
    - all the footage is Canon 5d Mk3 footage 1920x1080
    - I've tried rendering H264 and mpeg2 footage .... It all errors at 99% stage
    screen shot....
    - adobe ... please help,
    Duncan.

    OK, So to be more specific it's hanging when I send it to Media Encoder Queue. I was just able to just do a direct export.
    I found the article on permissions and that was not the issue.
    I've made no changes to hardware and have done three projects with the same codecs, type footage, duration (1 hour range) with no problems.

  • Premiere CC 7.2.2 crashes when trying to export via Media Encoder and Encore crashes while DVD build

    Hello,
    My computer is a:
    2x Intel Xeon Processor E5-2650 (2000 MHz, 20MB);
    16x Kingston DIMM 8 GB PC3-8500 ECC Reg.;
    PNY Quadro 4000 with 2048 MB GDDR5-RAM;
    PNY Tesla C 2075
    2x 2000 GB Western Digital RE4 (7200 UPM/S-ATA II) as a RAID I
    1x 120 GB OCZ Vertex 3 SSD
    1x 240 GB OCZ Vertex 3 SSD (system disk)
    Tyan S7050GM4NR motherboard
    Windows 7
    I freshly installed Windows 7 and the CC-Apps PremierePro, After Effects, Media Encoder, Photoshop and Speedgrade.
    When I try to export any video from premiere to the media encoder premiere crashes without any error message. The problem is not the project: I created several new projects and even if I only have one Graphic-File/Bars/h264-video in the timeline that I try to export: premiere crashes. When I export directly from premiere it works, but there is no chance to go via media encoder. The strange thing is that I can export from after effects to the media encoder without any problem...
    Second Problem: Encore crashes also. Everytime I try to build a DVD => Encore crashes
    Does anybody have an idea?
    Here is what I already tried:
    Yesterday it worked fine today it crashes when I export from premiere via media encoder.
    1. Bars+Tone => export => crash
    2. Video Project with 2 short h264-files => export => crash
    3. I used Software only renderer => crash
    This is the Windows log that I found:
    Ereignis-ID 1000
    EventXML
    param1
    WmiApRpl
    param2
    WmiApRpl
    binaryDataSize
    16
    binaryData
    38270000DE27000039270000DF270000
    So it would be great if you have any idea what to do...
    System
    Provider
    [ Name]
    Microsoft-Windows-LoadPerf
    [ Guid]
    {122EE297-BB47-41AE-B265-1CA8D1886D40}
    EventID
    1000
    Version
    0
    Level
    4
    Task
    0
    Opcode
    0
    Keywords
    0x8000000000000000
    TimeCreated
    [ SystemTime]
    2014-04-16T08:25:51.922502600Z
    EventRecordID
    3402
    Correlation
    Execution
    [ ProcessID]
    19984
    [ ThreadID]
    24964
    Channel
    Application
    Computer
    Schnittplatz
    Security
    [ UserID]
    S-1-5-18
    UserData
    Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.

    The Error is back!!!
    Yesterday it worked today it crashes when I export from premiere via media encoder. I tried it with all the things you told me:
    1. Bars+Tone => export => crash
    2. Video Project with 2 short h264-files => export => crash
    3. Software only renderer => crash
    These are the two logs that I found:
    Ereignis-ID 1000
      Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.
    System
    Provider
    [ Name]
    Microsoft-Windows-LoadPerf
    [ Guid]
    {122EE297-BB47-41AE-B265-1CA8D1886D40}
    EventID
    1000
    Version
    0
    Level
    4
    Task
    0
    Opcode
    0
    Keywords
    0x8000000000000000
    TimeCreated
    [ SystemTime]
    2014-04-16T08:25:51.922502600Z
    EventRecordID
    3402
    Correlation
    Execution
    [ ProcessID]
    19984
    [ ThreadID]
    24964
    Channel
    Application
    Computer
    Schnittplatz
    Security
    [ UserID]
    S-1-5-18
    UserData
    EventXML
    param1
    WmiApRpl
    param2
    WmiApRpl
    binaryDataSize
    16
    binaryData
    38270000DE27000039270000DF270000
    So it would be great if you have any idea what to do...

  • Premiere CC 7.2.2 crashes when trying to export via Media Encoder

    Hello,
    My computer is a:
    2x Intel Xeon Processor E5-2650 (2000 MHz, 20MB);
    16x Kingston DIMM 8 GB PC3-8500 ECC Reg.;
    PNY Quadro 4000 with 2048 MB GDDR5-RAM;
    PNY Tesla C 2075
    2x 2000 GB Western Digital RE4 (7200 UPM/S-ATA II) as a RAID I
    1x 120 GB OCZ Vertex 3 SSD
    1x 240 GB OCZ Vertex 3 SSD (system disk)
    Tyan S7050GM4NR motherboard
    Windows 7
    I freshly installed Windows 7 and the CC-Apps PremierePro, After Effects, Media Encoder, Photoshop and Speedgrade.
    When I try to export any video from premiere to the media encoder premiere crashes without any error message. The problem is not the project: I created several new projects and even if I only have one Photoshop-File in the timeline that I try to export: premiere crashes. When I export directly from premiere it works, but there is no chance to go via media encoder. The strange thing is that I can export from after effects to the media encoder without any problem...
    Does anybody have an idea?
    Here is the Debug Database File that was created:
    AME.EnablePresetDB false false
    AME.EncoderHost.NoXMP false false
    AME.UseExportProgressCallback true true
    AME.amewrapper.donothide false false
    AddDebugClipInfoToTimelineTooltips false false
    AddTimestampToLogFileNames false false
    AddUTCTimestampToTraces false false
    AllowDynamicLinkToOwnProjectType false false
    AllowMergedClipsToBeOpenedAsSequences false false
    AllowSetPositionDuringPlayback false false
    AnalysisDataIsAlwaysCompressed false false
    AnalysisDataIsNeverCompressed false false
    ApplicationLanguage en_US en_US
    BE.CompressProjects true true
    BE.DisableCS7RelinkUpdate false false
    BE.EnableNewSerializer true true
    Bravo.defaultLanguage false false
    CTPreDefinedEncodingType 13 13
    CloseAlwaysTimeoutInSeconds 300 300
    CloseIfContentionTimeoutInSeconds 15 15
    CodeProfiler_AutoStart false false
    CompareMediaNodeRenderers false false
    CreateLogFilesThatDoNotExist false false
    DLG.DebugRelinkAsync true true
    DS.Disable10BitSupport false false
    DS.DisablePixelFormatShaders false false
    DS.ForceCPUOnly false false
    DVA_syncWindowEnablement false false
    DisableGPUMediaNode false false
    DisableHighQualityAVCHDPlayback false false
    DisableNewMediaNodeRenderer false false
    DisableSequenceSettingMasterChannelType true true
    DisableSpeculativePrefetching false false
    DistanceFromLastStateToNeedANewMPEGInfo 20 20
    DumpProject false false
    DvaMarshalRPCLogging false false
    EnableDogEars false false
    EnableGPUDebayer true true
    EnableRedGPUDebayer false false
    ExporterQT.DNxHDNativeSupportEnabled false false
    FE.AudioPluginScanOnFirstLaunch true true
    FE.PerformanceLogging false false
    GF.DisableAcceleratedDisplay false false
    GF.DisableAcceleratedRenderer false false
    GF.EnableMultipleGPUs true true
    GF.EnableNVIDIAOpenCL false false
    GF.ProfileKernels false false
    GF.SupportCPUDevices false false
    HandlerProject.HoverScrubDelay 250 250
    IgnoreDirtyState false false
    ImporterMXFEnable true true
    LinkLocate.Auto true true
    LogTimeInTicks true true
    MC.AudioRenderer.ComplexityBeforeRender 200 200
    MC.BE.AddDocIDOnImport true true
    ML.EnableDiskCache false false
    ML.LoadTestingPluginsAtStartup false false
    ML.SimulateGrowingFiles false false
    MPEGDisableMainConceptIndexing false false
    MPEGDisableMultipleOpens false false
    MZ.DisableMetadataDatabase false false
    MaxLogSize 0 0
    MinimumDelayBetweenFlushesInSeconds 1 1
    Monitor.PlaybackQuality 2 2
    Monitor.ScrubbingQuality 2 2
    Monitor.StoppedQuality 4 4
    NumberOfInstancesBeforeContention 5 5
    Player.EnablePerfomanceStatics false false
    QE.EnableQEDOM false false
    QT.DisableQuickTime32 false false
    QT.EnableNativeExports true true
    QT32ServerManager.StartupTimeout 30000 30000
    REDRocketCompletelyDisabled false false
    REDRocketMaximumNumberOfCardsToUse 0 0
    ShowExperimentalEffectParameters false false
    SuppressPeakFileGeneration false false
    TimeWarpFilterEnabled false false
    TraceAsync false false
    TraceSyslog 
    WindowMediaPARApproximation true true
    assert.enabled false false

    The Error is back!!!
    Yesterday it worked today it crashes when I export from premiere via media encoder. I tried it with all the things you told me:
    1. Bars+Tone => export => crash
    2. Video Project with 2 short h264-files => export => crash
    3. Software only renderer => crash
    These are the two logs that I found:
    Ereignis-ID 1000
      Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.
    System
    Provider
    [ Name]
    Microsoft-Windows-LoadPerf
    [ Guid]
    {122EE297-BB47-41AE-B265-1CA8D1886D40}
    EventID
    1000
    Version
    0
    Level
    4
    Task
    0
    Opcode
    0
    Keywords
    0x8000000000000000
    TimeCreated
    [ SystemTime]
    2014-04-16T08:25:51.922502600Z
    EventRecordID
    3402
    Correlation
    Execution
    [ ProcessID]
    19984
    [ ThreadID]
    24964
    Channel
    Application
    Computer
    Schnittplatz
    Security
    [ UserID]
    S-1-5-18
    UserData
    EventXML
    param1
    WmiApRpl
    param2
    WmiApRpl
    binaryDataSize
    16
    binaryData
    38270000DE27000039270000DF270000
    So it would be great if you have any idea what to do...

  • Premiere Pro CS6 crashing when trying to export

    Trying to export a video in PP CS6 and keep getting this error:
    "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."
    This happens no matter if I try to export AppleProRes or H264 or whatever)
    I'm working  on a new MacBook Pro   running OS X  10.9.5
    Processor- 2.5 GHz Intel Core i7
    Memory- 16GB 1600 MHz DDR3
    I've tried everything you normally do like:    restart - reinstall software - creating new project - trying different material - ....
    AND: I also checked Video Rendering and Playback (Mercury Playback Engine) : It's set to "Software Only" and greyed out.
    Any help is greatly appreciated! I have to finish that #### movie until tomorrow :-(
    THANK YOU!

    Sorry - forgot some details:
    Premiere Pro Version: 6.0.5
    Software is installed on a brand new computer. On the old one it ran without problems, on the new one I can work with Premiere without problems but I cannot export anything.

  • Premiere crash when trying to save

    Okay, so I just took the plunge and spent the big bucks on Adobe Premier. The first time I go to use it, I open the program and click the 'browse' button to import/open a video file. At that point, I am hit with "Sorry a serious error has occurred that requires Adobe Premiere Elements to shut down." Thus it promptly crashes. The same thing happens every time that I try to open/import a video file. Really, it can't open a simple file without crashing?!! Outside of asking for my money back, does anybody have any ideas or suggestions?

    Okay, I have to edit my initial problem description. As it turns out, the crash doesn't happen when tying to import media into a project, it happens when trying to save the initial project. So, I open the program and am prompted with a window to name and save my project. I name the project. There's a button to save the project in a desired location. So I click 'save' to show the path and when I do this second task, it crashes. I never actually get 'into' the program. At that point, I am hit with "Sorry a serious error has occurred that requires Adobe Premiere Elements to shut down." So I am unable to do anything except launch and crash the program. Finally, I get the 'tell Microsoft about this problem' window.
    I am running the program on a new PC that runs like a champion. It is maintained and updated constantly with the newest updates through the company network. It has 199 GB or free space on the hard drive. I'm running the Windows XP version of Premier to match the OS (professional, version 2002, service pack 3). It has a Pentium Dual-Core CPU, E5800 @ 3.20 GHz, 3.19 GHz, 1.98 GB of RAM. I can imagine hardware being responsible for reduced performance but I can't imagine that hardware could be a cause for not being able to even start an initial project. For you experts, does this additional detailed info shed any light on my problem?

  • Error message ''Disk Full' when trying to export with CS6, works fine in 5.5

    I get an error message when I try to export media in Premiere CS6 that I don't have in CS5.5
    I use export media for a AVCHD 60fps sequence with a few photoshop images on top of the main track. In the export settings I choose ''match sequence settings'' which gives me a .mpeg I- frame, 1920 x 1080 P, 60fps, quality 50, and a I tick the ''use maximum render quality'' check box at the bottom.
    It used to work fine but now I get a message: Disk Full where there is 1.5 TB free on the disk?
    I have the exact same sequence made in Premiere Pro CS 5.5 and it exports fine.
    It started to act weird after I used the queue for the first time and it went to the CS6 encoder.
    Since I used that once and it gave me that message for the first time, even when I try to do the same thing directly in Premiere CS6 , I always get the same error message.
    Question 2, is there a place to change the settings from 50 to 100 for the quality of this export profile?
    By the way I can export with other profiles without problems but this setting is the only one that I've seen that lets me keep my 60 frames per second in the export
    process. (Example: I can export this sequence in the H.264, 1920 x 1080, 30fps, high quality preset, using the maximum render quality in CS6)

    Hi Guys,
    Thanks for the input but if you read my message correctly and until the end I already can export to other settings and I want an answer to this problem. There's no logical explanation to why this suddenly wouldn't work with the same sequence that it used to do fine with and that CS 5.5 handles fine.
    As I said earlier this is the only setting that lets me export my sequence with the 60 fps, that I know of, for further and easier manipulation. As my main camera provides me with these 60 fps I'd really like to be able to have them left in that transition phase and, no, I'm not gonna give up until I know, really, what's going on and solve that problem. If this is a bug it needs to be fixed, if not I want to know what's happening.
    Also there's no answer to my question 2: Question 2, is there a place to change the settings from 50 to 100 for the quality of this export profile?
    So for you experts out there the question is still hanging.

Maybe you are looking for