Premiere cs 6 refuses to download

In order to  use Encore, I need to install Premiere CS 6, but every time I click on "Download AP CS6" ...I get a message " waiting on creative.adobe.com"   Its been waiting for over a day.....
How can I download Encore ????
Why Encore is not a part of Premiere CC ??? This is the best DVD creating program around and I have no clue how to replace it. My computer crashed and I lost my copy....

>Why Encore is not a part of Premiere CC
CS6 is the final Encore http://www.adobe.com/products/encore/faq.html
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Be sure you do EVERYTHING it says...
PPro/Encore CS6 http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html
-be sure to follow ALL instructions, including ALL of the download instructions
-that are contained in the site link INSIDE the link above, or you will not get
-ALL of the Encore content (download PPro/Encore and then TWO more downloads)
You will then have (for Windows)
C:\Program Files\Adobe\Adobe Encore CS6\Library
C:\Program Files\Adobe\Adobe Encore CS6\Library\Corporate
C:\Program Files\Adobe\Adobe Encore CS6\Library\Education
...and so on for all of the folders
How to use Encore CS6 with Premiere Pro CC
http://tv.adobe.com/watch/davtechtable/using-premiere-pro-cc-encore-cs6-for-bluray-dvd-and -interactive-video-for-ipadatv-and-mobile-hd/
>computer crashed and I lost my copy
You now know that you should write important download files to a backup DVD... along with a text file containing your serial number

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