Premiere CS3 crash

Hi all,
First I'm french, so excuse me for my poor english ; i hope you can help me solve my trouble anyway. :)
I'm running Adobe Production Premium on a Windows XP 64 based workstation. As XP 64 has a virtual 32 bits layer, I could install and run each software with no trouble, except Premiere Pro and Encore (which seems like connected to Premiere).
I know that CS3 products are not designed to run on 64bits systems, and that support is not provided by Adobe on 64bits systems, but they advised me to post on this forum by phone ; so y try :)
When I launch Premiere Pro, there is a window that asks if I want to create a new project or open an old one. As soon as I click on "New Project" and give details about it, Premiere Pro crashes. It seems like it crashes when loading the timeline or something like that.
Windows log files say that ntdll.dll crashed, but I couldn't find any link between these 2 troubles.
I really hope that someone will manage to help me.
Kind regards,
Raphael, France

>As soon as I click on "New Project" and give details about it, Premiere Pro crashes.
Try this:
Go to your "My Documents" folder and find the Adobe\Premiere Pro\3.0\Layouts folder. Move it to your Desktop. Be sure to move it, not copy it. Do the same thing for the Archived Layouts folder.
Launch Premiere Pro again. It will build new layouts for you.
If that fixes the crash, then delete the folders on your desktop. You will have to rebuild any custom workspaces that you had.
If it doesn't fix the crash, then put the folders on your back where they came from so you don't lose any of your custom workspaces.

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    2) It is best to have your scratch disks as your internal disk. If you have multiple internal disks, then you shoud check some other forums for the best way to set up your scratch disks. When I was just starting out, I bought an external hard drive enclosure with the thought that I would work primarily off of those external drives with the option of doing some RAID work. Bad idea... Even the simplest of tasks took forever. It was best to work off of the internal drive. By the way, I still use the enclosure hard drives for backups in order to allow me to free up some space on the primary hard drive. When rendering, it is truely a use of the RAM and the hard drive space in the editing process.
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    Have a wonderful day and happy holidays everyone.
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  • No audio in Premiere CS3

    Hi
    I have just installed CS3 onto a brand new machine, and no audio of any type is playing from with Premiere CS3 - I have tried all the usual video formats, MP3, WMA etc which all worked on my last computer. (audio in other windows programs works fine). I do get a message when I start up CS 3 which says "The currently installed soundcard driver does not support DirectSound Input, Recording audio is not possible" This obviously doesn't mention anything about playing back audio.....
    Anybody have any ideas?

    John, Thanks for your reply. In fact, the audio is built in to the motherboard on my Dell. I'm a little confused by the error message though... It says that, with my present sound card, recording will not be possible. Hmmm... Does that mean that I can not record narration by plugging a mic into the sound card, but that audio from my source tape(s) will still be recorded? I'm just getting started with CS3 after I have experienced a 2 month nightmare of crashes and a multitude of problems with Premier Elements 4. (The Adobe techs finally admitted to me that Premier Elements 4 really isn't cut out for HD processing/editing). Anyway, back to the sound issue.. It appears as though the sound from my source tape is being recorded as is sound from a CD or a file. If it's just the mic input that won't work on my sound card, it's no big deal as I do no narration. If you know the answer to that, I'd appreciate hearing it. Thanks so much for your input! Kent

  • How to get HD presets in Premiere CS3?

    Hi,
    I use Adobe Premiere CS3 under W7 and I would like to import, process and export movie clips in HD resolution (1920 X 1080).
    The files to import  are video files  having a format .wmv or .mp4 with the above mentioned resolution and located on the hard disk.
    When opening a new project I have  the presets folders  for DV-24P, DV-PAL, DV-NTSC and folder HDV which is unfortunately empty.
    Looking In the Adobe Premiere Pro CS3 Program File  I found a folder called Settings which contains a folder HDV with all the HD presets such as HDV 1080i30.prpreset or HDV 1080p25.prpreset.
    How can I "move" these presets into the empty presets folder HDV in the program in order to access them?
    Many thanks in advance for any help you can provide.
    N.B. So far I can import the 1929 x 1080 clips , but then they are processed and exported as 720 x 576 files hence loosing the original  HD resolution.

    Do you have a USB hard drive handy?
    If yes, you need to make a full boot drive backup to that USB hard drive before changing anything
    Hardware crashes or virus infections or simple software problems happen, so you should buy AND USE software to make a full backup of your hard drive to an external USB hard drive... plus, making step-by-step backups during a new install or major program addition makes it easy to go back a step if something doesn't work
    This backup and then restore is, of course, only to the same computer with a new drive (or the same drive as long as you don't mind writing over everything) since doing a restore to a new computer won't work due to Windows and many programs having activation information that is keyed to your hardware (which is why Windows will force you to RE-Activate if you change very much hardware)
    The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm
    Image runs off of a bootable CD via Linux (the Zip you download includes a program to make the bootable CD) and it reads EVERYTHING on the drive, even the hidden registration information, so everything is restored when needed... and you may restore the image to a brand new drive in case of a crash, and not have to re-install anything
    Please note that I own no part of Image, and I don't get a referral fee (that is just a plain web link) but I use the program and it has saved me a LOT of trouble when I had a hard drive die... and I was able to restore everything and not have to re-install or re-activate a single program, from Windows on up

  • Prepro CS3- crash when export to flash

    In Premiere CS3, every time I try to use the Adobe Media Encoder to export to Adobe Flash Video, it crashes as soon as it starts to render; an error message pops up for 1/2 second before the whole program quits:
    OMP abort: Initializing libguide.lib, but found libguide40.dll already initialized.
    This can cause performance degradation.
    Set environment variable KMP_DUPLICATE_LIB_OK=TRUE if you want your program to continue in this case.
    Is this the solution? How do I set an environment variable?
    Thanks in advance!
    Production Premium CS3), fully updated
    Windows 7 64bit
    EVGA nForce 750i
    4gb ram
    GeForce 9800GT
    Creative X-Fi
    scads of hdd space

    nevermind, here's the solution:
    http://kb2.adobe.com/cps/403/kb403633.html

  • Impossible open project  Premiere CS3

    Hello, sory for my english, I´m from Czech republic.
    I have got a big problem. I can´t open project in Adobe Premiere CS3(update 3.2.0). I worked on this project more than 5 mounts. During loading the project Premiere show message "p:\drusilla\pro\3.2.0\mediacore\mediafoundation\ap i\inc\Keyframe/Keyfrarr.. and than crash.
    I tryed everithing I know: Autosaves not work, import to new project, reinstal program and windows, open offline....
    Project is very big - 97 Gb.
    I have Windows XP Pro SP2 with CZ lokalizacion. Smaller projects work fine, without any problem.
    Please help me, Johny A.

    Johnny A,
    Lets do a review:
    You had a Project that has been worked on for five months and all worked fine. The Project opened in PP perfectly over that time. You then recorded a WAV into PP, edited some more, and now your Project will not open, and you get the error message. Did the Project function properly, after you recorded the WAV, before you Saved and shut down? If not, what seemed to be happening then?
    You have attempted the following:
    1.) Open Project in PP - result does not Open and gives error message, followed by crash
    2.) Open all AutoSaves - result does not Open and gives error message, followed by crash
    3.) Started a new Project with the same specs. as your old and tried to Import the original Project into it - result does not Import and gives error message, followed by crash
    [Good things to try, BTW]
    Does the info in this link help:
    Eddie Lotter, "import failure - error message 1231" #1, 11 Jan 2009 1:19 pm
    Has anything changed on your P:\ drive? What are the specs of your P:\? How is it connected, internal, external FireWire, USB, etc.?
    One thing that you might try would be to Move all of your Assets to a new location, especially the WAV file(s). Try to Open your Project again. As you have hidden the Assets from PP, it should ask you to locate them again. If you kept the same folder structure, but just hid the structure, you should be able to help PP locate the files and let it load them up again. Id make sure that I hid the WAV file(s) even further away in the folder structure, so you can *possibly* get the rest of your Project loaded, and just Offline the WAV file(s) for now. Then, do a Save_As, or Save_As_a_Copy (without the WAV file(s). If you get the Project back to that state and Open, then try to re-Link the WAV file(s). Have a look at:
    http://www.adobeforums.com/webx/.59b78a80/7 if you have any questions about Save, Save_As etc., and why/when you might choose one, over the others.
    Last, there is a freeware program, XML Wrench. It can do a lot of detective work on your .PRPROJ file. Ive only used it sparingly, but others here can step you through its operation. First, however, I would download and install it. Run your PRPROJ though it and report back with what it says. Usually, a corrupt file will have bad header info. If this is the case, others can possibly direct you with way to repair that header info. There could also be some other problem, that folk here will recognize and help you cure.
    Good luck,
    Hunt

  • Premiere CS3- HDV problems¡¡ Help¡¡¡

    Hi
    I have been working in a movie since 2009, in Premiere Pro CS3. Project settings: HDV 1080i. I have been having a lot of problems with the render process, new timelines, and saving the project. Sometimes when i make renders, save the project, close and open again, It doesnt save the render, so I have to start from the begginning. But that´s not the big problem. 2 weeks ago, I capture 4 hours of hd video and aded to the project. Since then, all my other sequences have dissapear. I only have the main sequence with the movie, and the rest of the sequences are still ther, but only as video clips, not as sequences. So, I´m just working in one sequence, one timeline. The size of this only sequence is about 7 hours in full hd. Since then, Premiere have been crashing every 5 or 6 minutes. Sometimes when I´m working and I want to save, it pops up a message and say that it cant save the project becouse of an unknown problem, so I try to save it in a different location, but it doesnt work, so simply, I cant save my project.
    This is the machine Im working on:
    PC Microsoft xp Profesional, Version 2002, AMD ATHLON 64x2 Dual Core Processor 5200+, 2.61GHz, 3 gigs RAM..
    Hard disk memory: I have like 130 gygabites available. The size of the project with all the captured videos, autosaves etc is about 200 gygabites.
    I really cant understand the problem, I have uninstall and install two times Adobe Premiere cs3 and every time I have the same problems. Somebody tell me that Premiere only works fine with less than 4 hours of video in the timeline so, is this my problem? Is it the computer? I really cant undersatand.
    I really need some help.
    Thanx

    First, read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
    Then, work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
    If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

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