Premiere CS4 capture screen won't open

I was capturing video from mini DV tapes. after 7 tapes of capture, Premiere CS4 capture screen wouldn't open. I had the thing working fine and for some unknown reason the capture screen quit opening. .I've tried restarting the program restarting the computer, I've clicked on the file drop down menu and clicked capture, I've pressed f5.... NOTHING IS WORKING! ARRRRH!!!! Any hep will be appreiciated,?
Thank you in advance,
Mel, aka magicmel

Hi Mel,
I also have this problem, I got around it by using video DVD maker (http://www.protectedsoft.com/) (chose the 'capture' option) and then editing the avi in premier (cs4). This works fine.
A little additional info on my problem:
I am also using mini DV tapes and capturing through a USB, using windows vista 32bit. I do this every day and it has been fine for a year, but suddenly one day it didn’t want to. At first the capture window would open but 'capture device offline' would show, even with the mini dv plugged in and switched on, tape running/paused/stopped. After clicking on the window, it would then turn black, then white and then freeze. Trying to close the capture window by clicking the red 'x' would crash premier, prompting window's 'this programme is not responding' window that meant that a crash report would not be generated.
As I have said before the usb cable and mini dv are fine as I have successfully managed to capture through another programme. I have also since run the adobe updater which has updated all my adobe software. I have restarted the programme, computer, opened old projects, started new ones and all have not been successful in making any change in the capture crash.
I remember this happening on my old laptop, and it was solved by just waiting for the programme to respond after 5-7mins. I guess this was to do with the computer being low spec. However This same waiting game does not have any effect on my current laptop, I have waited for 30mins and thought that was enough, the current computer I am using has been absolutely fine for about a year, so why the problems suddenly?
Only things I can think of that have been changed recently on my laptop are: re-install of windows service pack 2, firewall modifications.
However the rest of the premier programme works fine, rendering, effects, exporting etc.
Hope this helps someone!

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