Premiere CS4. Video-individual images freeze. abrupt change from frame to frame.

Hi
I'm working with Adobe Premiere CS4... windows XP prof SP3 4GB RAM. ATI Radeon 38XX Graphic
my problem is as following: working window: the projection of individual frames in a movie doesn't run smoothly, the change from frame  to frame is abrupt, almost robotic...it also freezes occasionally .. sound is fine though.
I've reinstalled all recent graphic and sound drivers and also latest updates but the problem is still there...
Please advice A:S:A:P
Thanks,
Elena

Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
- click the embedded picture in Harm's message to enlarge to reading size

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