Premiere CS6 crash with "serious problem"..on Macbook Pro?

Every minute or two it will crash. I just recently bought the whole adobe suite and am mainly using premiere but I can't get anywhere with it continually crashing.
My Mac info:
Version 10.8.3
Processor: 2.53 GHz Intel Core i5
Memory: 4GB 1067 MHz DDR3
Please help!
- Also let me know if there is any other info needed to help understand the problem. I am not completely sure what would be useful.

I'll respond here because I'm having similar problems with my Macbook Pro Retina and Premiere 6 crashing far too much.
Computer:
2.3 GHz Intel i7
16GB Ram
Intel HD Graphics 4000 512 MB
The most recent crach happened when I tried to select about 10 audio clips that I had just unlinked fron their video and tried to delete them: "Serious error"
Also get serious errors and crash when trying to move a video clip to the beginning of the timeline while its set to "Show audio time units". Sometimes there is a little gap between the left bumber (beginning) and the video clip, though the audio goes all the way. When I try to move the video all the way to the beginning, crash.
Anyway, I report all of the crashes and give a detailed description. Any help on this would be great.

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Premiere cs6 crash with AVCHD 1080i25 (50i)

Problemi rilevati con Adobe Premiere pro CS6 (accelerazione GPU mercury playback engine)
                                Sequenza AVCHD 1080i25 (50i)
                                pixel quadrati 1920x1080 (non anamorfici).
Video HD 16:9 interlacciato da 25 fotogrammi al secondo. Audio da 48 kHz.
Durante l’inserimento delle transizioni tra due spezzoni video, in determinate condizioni si verifica il seguente problema:
Il programma Premiere pro cs6 si chiude aprendo un box di premiere in cui si avvisa che si è verificato un errore che impedisce il corretto funzionamento.
Il report dell’errore è il seguente:
Descrizione
Percorso dell'applicazione che ha generato l'errore:              C:\Program Files\Adobe\Adobe Premiere Pro CS6\Adobe Premiere Pro.exe
Firma del problema
Nome evento problema:                APPCRASH
Nome applicazione:                       Adobe Premiere Pro.exe
Versione applicazione:                   6.0.3.0
Timestamp applicazione:               505748bf
Nome modulo con errori:              ImageRenderer.dll
Versione modulo con errori:          6.0.3.0
Timestamp modulo con errori:      505737fa
Codice eccezione:                          c0000005
Offset eccezione:                            0000000000194d12
Versione SO:                                   6.1.7601.2.1.0.256.48
ID impostazioni locali:                   1040
Informazioni aggiuntive 1:            2bd8
Ulteriori informazioni 2:                 2bd8c71a1cd21380f74033ae7aa3aadc
Ulteriori informazioni 3:                 c17f
Ulteriori informazioni 4:                 c17f0c31388b4071d8da94e62ac10e21
Ulteriori informazioni sul problema
ID bucket:                                        77863999
Il problema si verifica inserendo, nelle transizioni, un bordo colorato. (se la transizione è applicata senza bordo colorato il problema non si presenta). Richiedendo il rendering degli effetti dell’area di lavoro o semplicemente fare avanzare la trimline per vedere l’applicazione dell’effetto il programma si chiude in crash.
Vi elenco alcune delle molte transizioni che presentano il problema:
comparsa a strisce girandola
scacchiera laterale cuneo
forme geometriche (non presenta errori la transizione cerchio) doppia porta
cronometro blocchi zig zag
il problema permane anche togliendo l’accelerazione GPU mercury playback engine
Il problema non si è mai presentato nelle versioni precedenti del programma (cs5)
Con altri settaggi (sullo stesso pc) es: Modalità di montaggio: DV PAL
Base temporale: 25,00 fps Impostazioni video Dimensioni fotogramma: 720h 576v (1,4587)
Frequenza fotogrammi: 25,00 fotogrammi al secondo
Proporzioni pixel: D1/DV PAL Widescreen 16:9 (1,4587) Campi: Prima campo inferiore
Il problema non si presenta.
Ho provato ad utilizzare premiere pro su un altro PC anche quello con programma originale installato ed ho riscontrato gli stessi problemi.
Configurazione del sistema:
               Sistema operativo: Windows 7 professional 64bit versione 6.1.7601 service pack build 7601
               Hardware:   Scheda madre Gigabyte tecnology GA-X58a-UD5 (rev.2)
                                      Bios Award versione FD (data 01/02/2011)
        Processore intel core i7
                                      Cpu 3,20 ghz, 3193 mhz,4 core, 8 processori logici
                                      Memoria fisica (RAM) 12,0 GB ddr3
                                      Scheda grafica NVIDIA GE Force GTX 285
                                      Hard Disk 1000GB sata6;    750 GB sata6;    500 GB sata6
               Software:   Adobe Master collection CS

Sorry,
here english translation
Problem with Adobe Premiere pro CS6 (GPU mercury playback engine)
                                AVCHD 1080i25 (50i)
                                square pixel 1920x1080 (not anamorfic).
Video HD 16:9 interlaced 25 fps. Audio da 48 kHz.
If I apply a transition between two clips Premiere pro cs6 crash with the following report
Description
Percorso dell'applicazione che ha generato l'errore:              C:\Program Files\Adobe\Adobe Premiere Pro CS6\Adobe Premiere Pro.exe
Firma del problema
Nome evento problema:                APPCRASH
Nome applicazione:                       Adobe Premiere Pro.exe
Versione applicazione:                   6.0.3.0
Timestamp applicazione:               505748bf
Nome modulo con errori:              ImageRenderer.dll
Versione modulo con errori:          6.0.3.0
Timestamp modulo con errori:      505737fa
Codice eccezione:                          c0000005
Offset eccezione:                            0000000000194d12
Versione SO:                                   6.1.7601.2.1.0.256.48
ID impostazioni locali:                   1040
Informazioni aggiuntive 1:            2bd8
Ulteriori informazioni 2:                 2bd8c71a1cd21380f74033ae7aa3aadc
Ulteriori informazioni 3:                 c17f
Ulteriori informazioni 4:                 c17f0c31388b4071d8da94e62ac10e21
Ulteriori informazioni sul problema
ID bucket:                                        77863999
This problem appear only if I apply a colored border to the clips. I if move on the timeline or request the rendering the system crash.
Not all transition generate a crash (circle work fine). But some yes.
Vi elenco alcune delle molte transizioni che presentano il problema:
stripes pinwheel
board side wedge
geometric shapes
trial blocks zig zag
The problem remain also if I remove GPU mercury playback engine acceleration
With the previous version of Premiere I never had this problem
With other settings (on same pc) the system work fine es: DV PAL
Time Base: 25,00 fps video size: 720h 576v (1,4587)
25,00fps
pixel: D1/DV PAL Widescreen 16:9 (1,4587)
THE SYSTEM DON'T CRASH
I asked a friend also with grenuine program installed and with the AVCHD 1080i25 (50i) settings the system crash too
System config:
               Windows 7 professional 64bit vers. 6.1.7601 service pack build 7601
               Hardware:   Motherboard Gigabyte tecnology GA-X58a-UD5 (rev.2)
                                      Bios Award versione FD (data 01/02/2011)
        Processor intel core i7
                                      Cpu 3,20 ghz, 3193 mhz,4 core, 8 processori logici
                                       (RAM) 12,0 GB ddr3
                                       NVIDIA GE Force GTX 285
                                      Hard Disk 1000GB sata6;    750 GB sata6;    500 GB sata6
               Software:   Adobe Master collection CS

Adobe premiere cs6 crash with AMD A8-5600k APU whit Radeon HD

Hello everyone, I am writing because every time I do a rendering with adobe premiere cs6 me pc crashes, blue screen error, or turns off and ariavvia from nothing ..
and I noticed that this problem from me especially when laoro with avchd files (. mts) because I tried to do with rendering. avi file and the problem seemed solved
I have a windows 7 ultimate 8gb ram - AMD A8-5600K APU with Radeon HD graphics
with 4.30Ghz processor
Help me thanks in advances! cheap to make!

That MAY be a hardware error... since video editing stresses all components
Read Bill Hunt on BSOD http://forums.adobe.com/thread/772169

Premiere CS6 running so slow on new MacBook Pro

CS6 Premiere Pro is running so slow on my new MacBook Pro. It seems like I'm always getting the Media Pending screen, and playback takes forever to load, even after rendering. Sometimes video will play back but not the audio, and vice versa.
Can anyone help? Here's my setup:
Laptop:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro10,1
Processor Name:          Intel Core i7
Processor Speed:          2.3 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          6 MB
Memory:          8 GB
Graphics:
Intel HD Graphics 4000:
Chipset Model:          Intel HD Graphics 4000
Type:          GPU
Bus:          Built-In
VRAM (Total):          512 MB
Vendor:          Intel (0x8086)
Device ID:          0x0166
Revision ID:          0x0009
gMux Version:          3.2.19 [3.2.8]
Hard drive where media & assets are:
Buffalo Thunderbolt 1.0TB
Footage:
1920x1080 23.976 fps footage from a Canon 7D
1920x1089 23.976 fps footage from a Panasonic cinematic camera (I forget the model)
Sequence:
I set it up using the Canon DSLR 1920x1080 23.976 sequence settings

Yes, my 15" MacBook Pro does have the Nvidia 650M processor as well. Do I need to change any settings on my laptop or in Premiere for it to use this processor, or does it do it automatically?
Would changing my settings from Mercury Playback Engine GPU Accelorator (Open CL) to Mercury Playback Engine (software only) help at all?
Chipset Model:          NVIDIA GeForce GT 650M
Type:          GPU
Bus:          PCIe
PCIe Lane Width:          x8
VRAM (Total):          1024 MB
Vendor:          NVIDIA (0x10de)
Device ID:          0x0fd5
Revision ID:          0x00a2
ROM Revision:          3688
gMux Version:          3.2.19 [3.2.8]
Displays:
Color LCD:
Display Type:          LCD
Resolution:          2880 X 1800
Retina:          Yes
Pixel Depth:          32-Bit Color (ARGB8888)
Main Display:          Yes
Mirror:          Off
Online:          Yes
Built-In:          Yes
Connection Type:          DisplayPort

Premiere cs6 crashing with Quicktime

I've recently started having problems with video disappearing in Premiere. Usually happens when I have other cs6 applications open, like after sending a sequence to Audition, or using AE dynamic link. The program monitor displays a black screen, the thumbnails no longer scan, and the media encoder preview displays white noise instead of video. I have to force quit, and then if I try to restart Premiere it hangs up when attempting to load the Quicktime Bundle. I have to restart my Mac to get it working again.

I don't do QT (Win7 and QT is not on my computer) so I don't know if this is about Windows or all computers
Quicktime X does NOT work http://forums.adobe.com/thread/888722

Premiere CS6 crashes with 1920 x 1080p files

I have recently been using my Sony A77 SLR as a video source. I had no problems with MP4 files 1440 x 1080 to match my HDV cameras. Now I have tried AVCHD 1920 x 1080 files, Premiere crashes. I do not even have to edit anything. After loading files, then using the project bin to browse files by hovering with the mouse, the application will bomb after looking at a few files.

Hi Steven and Lasvideo. I am not sure that a short piece will help. I just brought in 4 selections from 400MB clips and it was OK. It then crashed when I double-clicked to load another for editing in the Preview window.
My system is Windows 7, i& with 12GB RAM and a Qudro 400 card. Premiere has just been updated to 6.0.3, but I still had the problem in 6.0.2. Waiting on a RAID array, so currently using internal drives or USB 3 externals. These have been fine for everything lse, including multicam of HDV with 6+ cameras.
I tried going back to the software, rather than GPU from the 400, but it made no difference. I also have discussion started about the NV Transmit windows popping up all the time, but no one has replied yet.
Have spent a lot of time with NVIDA helpdesk, trying to diagnose that problem, and have tried several drivers with no improvement.

CS6 crashing when doing extensive cloning - Macbook Pro Retina

Hi, I have a trial version of C6. When sending a file from Lightroom 4.3 beta into CS6 when I have to clone in some wood panels in a background, I'm crashing. I just downloaded 4.3 so I'll see what happens. I'm using latest Mac Mountain Lion on a MBP Retina screen. I've uploaded the patch for CS6 and applied it. Is this a known issue?
Thanks in advance
Barry Fisher

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.

Photoshop cs6 crashes with "appcrash - module ig75icd64.dll; no problem for a local admin user however. i've tried giving specified user full access to photoshop.exe and set it to Win XP compatibility. how do i fix this without giving user local admin acc

photoshop cs6 crashes with "appcrash - module ig75icd64.dll; no problem for a local admin user however. i've tried giving specified user full access to photoshop.exe and set it to Win XP compatibility. how do i fix this without giving user local admin access?

Danny,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you.

Adobe premiere has encountered a serious problem

Hi, i have a new macbook 15" pro with retina and whenever i am working in premiere pro it crashes and comes up with a message that says "adobe premiere has encountered a serious problem"
please help, it's killing me!

What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).
CS6 (I don't know what number/update)
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Yes.
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Mac OSX v10.7.5
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
MPEG 4 - Movie
If you are getting error message(s), what is the full text of the error message(s)?
Sometimes an error message doesn't even pop up anymore, it just shuts down. But it was saying "Adobe Premiere has encountered a serious problem and needs to shut down immediately."
What were you doing when the problem occurred?
Dragging video into the timeline.
Has this ever worked before?
I've had no problem with it up until this point.
What other software are you running?
I've shut everything else down when I'm working on this.
Do you have any third-party effects or codecs installed?
No.
Does the problem only happen with your final output, with previews, or both?
It's just when I'm working on it. I haven't been able to finish the product because of how much it keeps shutting down.

Premiere CS6 crashes during export

Hi there,
I am running Premiere Pro CS6 on my (8GB of memory) macbook pro (OSX 10.8.4). New to PP as just switched from FCP. Am trying to export a 2.25hr timeline (rough cut of an indie feature). The files range from ProRes 4444, ProRes 422 HQ, H.264, Jpegs and various audio formats but mostly mp3s (not final quality, just in rough draft mode of the edit). The timeline has 6 video tracks and around 14 audio tracks just in case this makes a difference.
Every time i go to export the file either as h.264 or Prores 422 it renders all the files and then begins the encoding and crashes. Have now tried with Adobe Encoder and tried splitting the film into smaller parts and nothing is working. It crashed less quickly when h.264 was applied to a 20minute clip, but still crashed.
Before the timeline was SO long (2.25hrs) it was exporting 20-30min clips easy.
This is my first time with a complex timeline and i need help trouble shooting this and don't know where to start. Is it my system or corrupted files, or how do you begin to solve such a problem.
Any help is appreciated as i am not technically savvy when it comes to computer errors.
- Oliver
(PS: if it helps to see the error log let me know and i can put it up)

Noted re; the log.
Already read over that post prior to posting mine. However my computer is not shutting down, rather Adobe Encoder & Adobe Premiere Pro CS6 are crashing the moment the encoding begins. They render everything up and get ready to Encode. The moment it starts it crashes.
Any thoughts on why this could be happening?

Premiere CC crash with XDCAM MXF

I work in a Project for a few days with many MXF Files (XDCAM HD422).
Everything worked fine until today:
When I click on a MXF File I already used the last days in a sequence - Premiere CC crashes with this on my display:
I've resettet Premiere Preferences already - no change.
Some MXF Files already work but most of them generate that crash error.
What can I do?

Hey...thank you....
Making the MXF offline and relink again solved my problem.
But doesn't matter where I've clicked - same error in bin as in timeline but now everything just works fine again...
But I don't understand why this happened?

Premiere CS6 crashes after enabling GPU acceleration

is there a reason this would be happening? i'm running the Nvidia 680M.

I'm currently running 8.17.13.271. when i attempt to install the new driver (306.97) for the 680M i get 'could not find compatible hardware'
The GPU seems to run fine when i don't enable GPU acceleration. after i enable GPU acceleration in the nvidia control panel i get major problems. computer crashes on boot on premiere and after effects. It takes me about 2 hours to get it to boot out of safe mode after it crashes.
Date: Wed, 28 Nov 2012 13:33:01 -0700
From: [email protected]
To: [email protected]
Subject: premiere CS6 crashes after enabling GPU acceleration
    Re: premiere CS6 crashes after enabling GPU acceleration
    created by John T Smith in Premiere Pro CS5, CS5.5, & CS6 - View the full discussion
>happened after i installed the 680M That is now what Hunt asked "What is the driver version/date for the nVidia" So... what is the driver version? Example... I have a GTX285 and my driver is 296.10
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Hi, I have problem with starting up my macbook pro, the gray screen coming and the circle still turning

hi
Could u please help me with the problem that I have with starting up my macbook pro?

Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

I have a problem with Mail on my Macbook Pro. It is configurated with a gmail account, and now I can't access the mail. Is it possible to reboot the account or..? Please help:)

I have a problem with Mail on my Macbook Pro. It is configurated with a gmail account, and now I can't access the mail. Is it possible to reboot the account or..? Please help:)

The question mark means the computer cannot find a bootable volumes so can;t do anything, That, combined with annoying sounds, strongly suggests a failed hard drive.
You can ask a "genius" at an Apple Rtail Store to test it but I'm pretty sure the drive is kaput. I'm hoping you had your data backed up.

I have two problems with my 2012 13" MacBook Pro. 1. Gray screen shows at startup 2. Randomly disconnects from network. Any help will be greatly appreciated.

I have two problems with my 2012 13” MacBook Pro.
Gray screen shows at startup
Randomly disconnects from network.
Any help will be greatly appreciated.

First, open Terminal in your Utilities folder and paste this into the prompt line:
sudo update_dyld_shared_cache
Press RETURN. You will be prompted to enter your admin password which will not be echoed to the screen. Press RETURN again.
Next, boot the computer into Safe Mode.
Next, do the following:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Premiere CS6 crash with "serious problem"..on Macbook Pro?

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