Premiere CS6 crashing on start up after Mountain Lion install.
Hi everyone, new to the forum. I'm on a mid-2010 Macbook Pro i5 8GB RAM using the Creative Cloud, mainly Premiere Pro CS6. So, last week installed Mountain Lion (probably a mistake) after I read that there were no issues with Premiere. Well, since then whenever I launch CS6 the purple Premiere art pops up and I get a spinning beach ball every single time and the app doesn't respond. Worked perfectly before ML install. I have called Adobe 3 times...no help. I have done clean installs, cleared preferences, tried on new admin users. No luck. I'm not super tech, if anyone has any words of wisdom, I would love that. Thank you all. Let me know if you need nore info on the issue.
Did this issue ever get resolved for you?
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FYI: This is the error report I get:
Process: WebProcess [663]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
Identifier: com.apple.WebProcess
Version: 8536 (8536.25)
Build Info: WebKit2-7536025000000000~2
Code Type: X86-64 (Native)
Parent Process: ??? [1]
User ID: 501
Date/Time: 2012-07-26 12:29:33.360 +0200
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report: 7351 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 3
Anonymous UUID: E947B2BE-7C22-49C3-8A8C-9427A947F0A3
Crashed Thread: 15 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
(plus about 23 more pages of details..)
I don´t know what this means. Will not be able to follow up for a few days - and hope some update or solution pops up in the meantime. Any ideas?OK, I'm back from holidays and the problem persists. The latest crash report looks like this, if anyone should be able to read anything from it. I can pretty much provoke the error at will, all I have to do is visit a few Flash-heavy webpages and I can count on Safari to crash shortly.
Process: WebProcess [722]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
Identifier: com.apple.WebProcess
Version: 8536 (8536.25)
Build Info: WebKit2-7536025000000000~2
Code Type: X86-64 (Native)
Parent Process: ??? [720]
User ID: 501
Date/Time: 2012-08-13 05:23:47.477 +0200
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Sleep/Wake UUID: 4C24F558-4A22-4BE1-9515-F7DEC0FDAA99
Interval Since Last Report: 25502 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 3
Anonymous UUID: E947B2BE-7C22-49C3-8A8C-9427A947F0A3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
Bundle controller class:
BrowserBundleController
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CFNetwork 0x00007fff900a7c92 CoreSchedulingSet::copyWithUpdatesReleaseSelf(CoreSchedulingSet const*, CoreSchedulingSet const*) const + 104
1 com.apple.CFNetwork 0x00007fff90161d49 CoreSchedulingSet::copyWithRemovalReleaseSelf(__CFRunLoop*, __CFString const*) const + 71
2 com.apple.CFNetwork 0x00007fff9010a304 executionContextUnschedule(void*, __CFRunLoop*, __CFString const*) + 35
3 com.apple.CoreFoundation 0x00007fff8fe9f9da CFRunLoopRemoveSource + 506
4 com.apple.CoreFoundation 0x00007fff8fea1409 __CFRunLoopSourceRemoveFromRunLoop + 105
5 com.apple.CoreFoundation 0x00007fff8ff2c98b __CFBagApplyFunction_block_invoke_0 + 43
6 com.apple.CoreFoundation 0x00007fff8fe6f4c0 CFBasicHashApply + 128
7 com.apple.CoreFoundation 0x00007fff8fea1398 CFBagApplyFunction + 72
8 com.apple.CoreFoundation 0x00007fff8fea1305 CFRunLoopSourceInvalidate + 149
9 com.apple.WebCore 0x00007fff896587df WebCore::SocketStreamHandle::scheduleStreams() + 223
10 com.apple.JavaScriptCore 0x00007fff8e5e2b26 ***::callOnMainThreadAndWait(void (*)(void*), void*) + 38
11 com.apple.WebCore 0x00007fff89bf1b3d WebCore::SocketStreamHandle::pacExecutionCallback(void*, __CFArray const*, __CFError*) + 61
12 com.apple.CFNetwork 0x00007fff9010a6e9 executionContextPerform(void*) + 891
13 com.apple.CoreFoundation 0x00007fff8fe6f841 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
14 com.apple.CoreFoundation 0x00007fff8fe6f165 __CFRunLoopDoSources0 + 245
15 com.apple.CoreFoundation 0x00007fff8fe924e5 __CFRunLoopRun + 789
16 com.apple.CoreFoundation 0x00007fff8fe91dd2 CFRunLoopRunSpecific + 290
17 com.apple.HIToolbox 0x00007fff90646774 RunCurrentEventLoopInMode + 209
18 com.apple.HIToolbox 0x00007fff90646512 ReceiveNextEventCommon + 356
19 com.apple.HIToolbox 0x00007fff906463a3 BlockUntilNextEventMatchingListInMode + 62
20 com.apple.AppKit 0x00007fff8f129fa3 _DPSNextEvent + 685
21 com.apple.AppKit 0x00007fff8f129862 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
22 com.apple.AppKit 0x00007fff8f120c03 -[NSApplication run] + 517
23 com.apple.WebCore 0x00007fff89bbe5cf WebCore::RunLoop::run() + 63
24 com.apple.WebKit2 0x00007fff90a666d0 WebKit::WebProcessMain(WebKit::CommandLine const&) + 2586
25 com.apple.WebKit2 0x00007fff90a2e275 WebKitMain + 285
26 com.apple.WebProcess 0x000000010be9be7b 0x10be9b000 + 3707
27 libdyld.dylib 0x00007fff8d24d7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_c.dylib 0x00007fff90235f7d _spin_lock$VARIANT$mp + 13
1 libsystem_c.dylib 0x00007fff902628ed szone_free + 473
2 libdispatch.dylib 0x00007fff8b4a26d9 _dispatch_cache_cleanup + 30
3 libdispatch.dylib 0x00007fff8b4a40f6 _dispatch_mgr_thread2 + 61
4 libdispatch.dylib 0x00007fff8b4a3b39 _dispatch_mgr_invoke + 134
5 libdispatch.dylib 0x00007fff8b4a3a2a _dispatch_mgr_thread + 54
Thread 2:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8c9ae0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9024bfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e3b5d66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8e5d743a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8e5eca9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff90247782 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff902341c1 thread_start + 13
Thread 3:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c9ae0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9024bfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e53a0f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8e539fd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8e5eca9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff90247782 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff902341c1 thread_start + 13
Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c9ae0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9024bfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e53a0f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8e539fd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8e5eca9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff90247782 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff902341c1 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c9ae0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9024bfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e53a0f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8e539fd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8e5eca9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff90247782 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff902341c1 thread_start + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_c.dylib 0x00007fff90269dd8 tiny_free_list_add_ptr + 55
1 libsystem_c.dylib 0x00007fff90262f42 szone_free + 2094
2 com.apple.CoreFoundation 0x00007fff8fe66513 CFRelease + 1571
3 com.apple.CFNetwork 0x00007fff900a8186 CoreSchedulingSet::~CoreSchedulingSet() + 178
4 com.apple.CFNetwork 0x00007fff900a80b7 CoreSchedulingSet::~CoreSchedulingSet() + 17
5 com.apple.CFNetwork 0x00007fff900a79a1 CoreSchedulingSet::copyWithAdditionReleaseSelf(__CFRunLoop*, __CFString const*) const + 83
6 com.apple.CFNetwork 0x00007fff900c3bd2 URLProtocol::scheduleWithRunLoop(__CFRunLoop*, __CFString const*) + 64
7 com.apple.CFNetwork 0x00007fff900c3b2e ___private_ScheduleOriginLoad_block_invoke_0108 + 98
8 com.apple.CFNetwork 0x00007fff900c3a9a __withExistingProtocolAsync_block_invoke_0 + 28
9 com.apple.CFNetwork 0x00007fff901625ca __block_global_1 + 28
10 com.apple.CoreFoundation 0x00007fff8fe8de44 CFArrayApplyFunction + 68
11 com.apple.CFNetwork 0x00007fff900c3894 RunloopBlockContext::perform() + 124
12 com.apple.CFNetwork 0x00007fff900c376b MultiplexerSource::perform() + 221
13 com.apple.CoreFoundation 0x00007fff8fe6f841 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
14 com.apple.CoreFoundation 0x00007fff8fe6f165 __CFRunLoopDoSources0 + 245
15 com.apple.CoreFoundation 0x00007fff8fe924e5 __CFRunLoopRun + 789
16 com.apple.CoreFoundation 0x00007fff8fe91dd2 CFRunLoopRunSpecific + 290
17 com.apple.Foundation 0x00007fff8cc747d6 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
18 com.apple.Foundation 0x00007fff8ccd2842 __NSThread__main__ + 1345
19 libsystem_c.dylib 0x00007fff90247782 _pthread_start + 327
20 libsystem_c.dylib 0x00007fff902341c1 thread_start + 13
Thread 7:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff8c9ac686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c9abc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8fe8cf23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8fe92606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8fe91dd2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8fea0a81 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff89bd3941 WebCore::ScrollingThread::initializeRunLoop() + 273
7 com.apple.JavaScriptCore 0x00007fff8e5eca9f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_c.dylib 0x00007fff90247782 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff902341c1 thread_start + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8c9ae322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8fed1bf6 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff90247782 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff902341c1 thread_start + 13
Thread 9:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8c9ae0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9024bfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e3b5d2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff89bf8ba1 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x00007fff8914f6ea WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x00007fff8e5eca9f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff90247782 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff902341c1 thread_start + 13
Thread 10:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8c9ae0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9024bfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e3b5d2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff89bf8ba1 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x00007fff8914f6ea WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x00007fff8e5eca9f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff90247782 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff902341c1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8c9ae6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90249f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90249cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff902341b1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8c9ae6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90249f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90249cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff902341b1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8c9ae6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90249f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90249cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff902341b1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8c9ae6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90249f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90249cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff902341b1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8c9ae6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90249f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90249cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff902341b1 start_wqthread + 13
Thread 16:: Dispatch queue: com.apple.networkd.xpcq
0 libsystem_kernel.dylib 0x00007fff8c9ac686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c9abc42 mach_msg + 70
2 libxpc.dylib 0x00007fff8acbf79a _xpc_connection_wakeup2 + 1517
3 libxpc.dylib 0x00007fff8acbf17c _xpc_connection_wakeup + 145
4 libxpc.dylib 0x00007fff8acbf97a _xpc_connection_enqueue + 103
5 libdispatch.dylib 0x00007fff8b4a10fa _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff8b4a24c3 _dispatch_queue_drain + 235
7 libdispatch.dylib 0x00007fff8b4a2335 _dispatch_queue_invoke + 52
8 libdispatch.dylib 0x00007fff8b4a248c _dispatch_queue_drain + 180
9 libdispatch.dylib 0x00007fff8b4a2335 _dispatch_queue_invoke + 52
10 libdispatch.dylib 0x00007fff8b4a2207 _dispatch_worker_thread2 + 249
11 libsystem_c.dylib 0x00007fff90249ceb _pthread_wqthread + 404
12 libsystem_c.dylib 0x00007fff902341b1 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8c9ae6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90249f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90249cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff902341b1 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8c9ae6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90249f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90249cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff902341b1 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8c9ae6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90249f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90249cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff902341b1 start_wqthread + 13
Thread 20:: Dispatch queue: com.apple.root.default-priority
0 libsystem_c.dylib 0x00007fff90235f8e _spin_lock$VARIANT$mp + 30
1 libsystem_c.dylib 0x00007fff902660fc szone_free_definite_size + 211
2 libsystem_c.dylib 0x00007fff902608c8 free + 199
3 libdispatch.dylib 0x00007fff8b4a10fa _dispatch_client_callout + 8
4 libdispatch.dylib 0x00007fff8b4a223e _dispatch_worker_thread2 + 304
5 libsystem_c.dylib 0x00007fff90249ceb _pthread_wqthread + 404
6 libsystem_c.dylib 0x00007fff902341b1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0xe00007f8cb45e6cc rbx: 0x00007f8cad818650 rcx: 0x00007fff900a7cf4 rdx: 0x00007f8cabd0d2f0
rdi: 0x00007f8cb3143ea0 rsi: 0x00007f8cad818660 rbp: 0x00007fff53d62f40 rsp: 0x00007fff53d62f20
r8: 0x00007f8cb4320020 r9: 0x00000000dcf87c46 r10: 0x00007f8cb44cc690 r11: 0x00000000693cba09
r12: 0x00007f8cad818650 r13: 0x00007f8cad8099f0 r14: 0x00007f8cb3143ea0 r15: 0x00007f8cad818650
rip: 0x00007fff900a7c92 rfl: 0x0000000000010246 cr2: 0x000000010a2e9000
Logical CPU: 6
Binary Images:
0x10be9b000 - 0x10be9bfff com.apple.WebProcess (8536 - 8536.25) <7E1C1C2E-68E3-3500-B438-8260F444692B> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
0x10bea1000 - 0x10bea1fff WebProcessShim.dylib (7536.25) <DE7BC30F-3415-3F43-B79D-A42D53ED486D> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
0x14ee96000 - 0x14eeacfff com.apple.WebInspector (8536 - 8536.24) <1C609DE6-B2DE-32A6-B039-9ED16253F7C8> /System/Library/PrivateFrameworks/WebInspector.framework/Versions/A/WebInspecto r
0x150825000 - 0x1509dcfff GLEngine (8.5) <AB9EB15E-11BB-34BF-B89E-02BC01916ABE> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x150a13000 - 0x150b54fff libGLProgrammability.dylib (8.5) <2FFA7003-CB27-3A04-A4DC-8178545CF74B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x150b88000 - 0x150e29fff com.apple.AMDRadeonX3000GLDriver (1.0.25 - 1.0.0) <7185722D-FAE4-3920-B25A-773F6283D2A6> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
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0x7fff8cb82000 - 0x7fff8cbdcfff com.apple.print.framework.PrintCore (8.0 - 387) <3CA8A004-8F93-3936-9F9E-7030BD474D2B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0x7fff8cc3d000 - 0x7fff8cf99ff7 com.apple.Foundation (6.8 - 945) <0C972F73-0C07-3384-98F2-B176E0289494> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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Does Bridge CS6 crash repeatedly for anyone on Mountain lion?
BRIDGE CS6 CRASHES REPEATEDLY ON MAC OS 10.8.4 ( RETINA) PREFERENCE MENU SHOWS UP BALCK UNEVEN SCREENS. ANYONE HAS THE SAME PROBLEM? CAN ANYONE HELP?
Try restoring your Bridge preferences. Quit out of Bridge. Immediately after launching, hold down the Command + Option + Shift key. Try restoring preferences. If that doesn't work, repeat and also delete caches.
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Imac intel core duo (2008) crashed and wont reboot after Mountain Lion upgrade
Hi can anyone help?
Hi, my imac was loaded with Snow Leopard and I upgraded to Mountain Lion a few days ago and today when I got back from leaving it a few hours the screen went funny!!! (see pic) and it wont reboot. The same screen appears straight away when restarting. I have tried holding down the shift for safe start but it didnt work and also a nv/ram pram reset (but only heard one 'mac sound')
I have my old snow leopard disk..............somewhere!!! but I'm not sure if I can boot from them if I have just upgraded to Mountain Lion via the app store download??
I didnt do a boot disk! (yes I know) or a back up (yep again...I know!) so if anyone has any ideas on how to help :-) I'd be very grateful!!
Thanks Melanie
PS is the problem called a Kernel Panic????I'm afraid my next piece of advice you won't like. I think you need to erase the drive and reinstall Mountain Lion from scratch.
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on
the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button and set the Zero
Data option to one-pass. Click on the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Mac won't start automatically after Mountain Lion update
Today I found the latest Mountain Lion update in the App Store and I started the installation. It seemed to be working fine so I left the room for a while to do something else while it was installing. However, when I got back, Mountain Lion hadn't started by itself, and I was left with nothing but the "grey background" (if you know what I mean) that shows up during the installation.
Nothing happened so after a while I had not choice but to reboot the Mac myself by holding in the on/off button at the back. I'm not an experienced Mac user so I'm a bit worried. Does this happen often and does it mean something could be wrong with my iMac?
After the reboot I entered the App Store again to see if the update was still there, but it wasn't, so I guess the installation itself went well. I just got a bit worried that something's wrong with my iMac. I just bought it.
Thanks for your help!Ah ok, I'm relieved to hear that. So others have had the same issue with this update too? Thanks!
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Pages keeps crashing after Mountain Lion install on Macbook
Hi, like others I am having issues with Pages. cannot open Pages since installing Mountain Lion on my macbook (2009) model. When I try to open a new document I get as far as the dialog box which shows previous doucments. When I try to open one or create a blank document Pages simply crashes with a crash log report window...My version of Pages is 4.2. Strangley enough my Pages works on my Imac, but not on my macbook. I have tried logging out of sharing via email and tried Icloud..all end up crashing.have rebooted, checked for updates etc..nothing is working and.was wondering what can we do?? thanks...
Try creating a new user account and see if the same thing happens in the new account. You'll have to create some test documents since there won't be any preexisting ones in the new account. If everything works in the new account, you know that the problem has something to do with your preferences, or font caches or something else particular to that one account where the app won't open. That narrows down the field of suspects.
Jerry -
Mac Mini crash after Mountain Lion install!
I just tried to update my wife's MacMini to Mountain Lion and when it went through the first restart, it never came back up. I checked to see if it was the monitor after searching here for a while, I am using a Samsung TV coming off the HDMI port. I plugged in a regular monitor to the mini display port and still nothing. I tried to do a hard restart after letting it sit for about 10 min and now it sounds like the hard drive is barely spinning up. Anybody have any ideas?
Oh. You are so in jail.
Plug the mini straight into the wall power supply.
You do have 4 - 8GB memory installed, right?
Disconnect everything but power and the display port to regular monitor connection. Make sure that external monitor is switched to the type of connection: DVI, HDMI, VGA. Wrong setting and your mini could be booted up sneering at you from behind a dark screen.
Boot mini.
Any change? -
System crashes after mountain lion install
I installed Mountain Lion this weekend and my 2008 iMac has crashed twice with the following messages logged:
2012-07-30 17:44:05 -0700 coresymbolicationd[351]: /Library/Caches/com.apple.coresymbolicationd/data did not validate, resetting cache
2012-07-30 17:44:12 -0700 ReportCrash[350]: Attempting to read data: Called memoryAtAddress: 0x1f87431, which is in an unmappable portion of [0x0 -> 0xffffffffffffffff] in PID# 216.
2012-07-30 17:44:24 -0700 com.apple.launchd.peruser.501[148]: Job appears to have crashed: Trace/BPT trap: 5
Any ideas?http://support.apple.com/kb/HT3964?viewlocale=en_US
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Slow start up after mountain lion update
Hi. I think I have mountain lion system (it is version 10.8.4 on my computer). It is slow to srtat up and takes about 5 minutes to get to the log in page. Is there a way of fixing this improvement?
The boot process has several stages. Please see this support article and determine at which stage the problem happens.
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