Premiere cs6 does not recognize USB3 intensity shuttle?

I recently purchased Adobe premiere cs6 and a blackmagic intensity shuttle USB3 for windows. I have succesfully captured video from a deck using the media express software but premiere does not see the blackmagic device. Any ideas?

I recently installed the Intensity USB 3.0 on Premiere Pro CS6.0 windows 64 bit on an Intel Motherboard.
The capture device is installed and works fine and captures ok with the blackmagic capture utilities.
When capturing using HDMI 1080i 50 resolution on Premiere it stops after 1-2 secs.
Tried using the Video for windows capture it works fine there  too but does not seem to work with Premiere CS6.
Any advise help suggestion

Similar Messages

  • Premiere Pro CS6 does not recognize USB PnP Sound device connected  to iMac OSX even when activated in Audio MIDI setup. The iMac(i-7 processor,16 GB)   is working with this USB device without any problem

    Premiere Pro CS6 does not recognize the USB PnP Sound device in order to produce a commentary sound track. The USB device has been activated on the iMac OSX by using the Audio-MIDI-setup and is working correctly with the iMac. When opening > presets >audio hardware I can only select between >standard >out  integrated > digital input integrated >microphone integrated. USB PnP is not indicated at this place.
    With the built-in microphone of the iMac I can produce the commentary sound track, but I would prefer a stand alone version for better quality.
    Your help is highly appreciated. Thanks in advance, Annemarie!

    I'm using a Logitech Webcam Pro 9000 (which has a microphone on the side). I have several other devices plugged into separate USB slots: a keyboard, a mouse, my iPhone, and a Roland keyboard midi controller.
    I've considered that maybe the webcam/mic combo is the culprit. If USB doesn't work at a constant speed, that could very well be causing the issue! The sound begins to lag badly sometimes when it's working properly, so that there's a multisecond delay between speaking and hearing my voice repeated back over the mic which is another sign that something is wrong. I've also caught it making a strange electronic sound during its "hang" time once it stops taking sound input correctly.
    Maybe I should try to use line-in and forgo USB altogether then. I think I'd need a preamp and some sort of converter for that since the Mac Mini lacks a powered mic jack. I'm only a newbie musician so I've never set up such a system but it might be a better solution in the long run.
    I'll check to see if it hangs before or after my computer enters suspend mode, that's a good suggestion too. Thank you for your help!

  • PP CS6 does not recognize the mp4 format!

    I am used to CS6, and usually have no problem importing any high-quality video format. My hubby and I have the exact same computers and same desktop Adobe apps.
    We recently changed computers, and now his desktop PP CS6 will not recognize an mp4 file, yet my desktop PP CS6 does!
    How can I get the PP to recognize an mp4?  And why would it recognize on one machine, yet not the other?
    Help ASAP, if possible!  Thank you!

    Hi Muchness,
    How can I get the PP to recognize an mp4?  And why would it recognize on one machine, yet not the other?
    Check out this FAQ: FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?
    Thanks,
    Kevin

  • Photoshop CS6 Does not recognize my Nikon D800E

    When trying to open my raw files in Photoshop CS6 it tells me that it does not recognize my camera or that the camera is too new.  What do I need to download (Apple OSLion)to proceed?

    Which version of Adobe Camera Raw (ACR) do you have installed?
    Photoshop > About Plug-in > Adobe Camera Raw
    The D800E is fully supported in ACR 7.1
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

  • PS CS6 does not recognize my EOS Mark III

    It is no problem to use the lens correction in PS CS6 with my EOS 7D and the 24-105 IS L lens. Using my new EOS Mark III with the same lens, Photoshop does not recognize the lens. And in the dropdown menu, where you can normally choose the camera type, Canon is no available (Nikon, Pentax, Sony... are available.). Why is that so? Lightroom 4 has no problem with that issue.

    Hi Noel,
    I know fairly little about how Adobe accumulates lens profile data, but I have always thought that it's at least in part user-submitted (though I'll be darned if I've ever run across a description of how to do it). 
    You should hopefully find informaion here:
    http://labs.adobe.com/technologies/lensprofile_creator/
    And can ask questions here:
    http://forums.adobe.com/community/labs/lensprofile_creator
    I don't keep up with this utility so I can't say if it's very active. The last update reads 4/2011.
    regards,
    steve

  • Premiere CS6 does not remember some settings when saving custom export presets.

    When I save a custom export preset in the export window, some settings are not remembered, and I need to change them every time again and again! The settings so far I found to not be saved are:
    Key frame every ... frames
    Limit data rate to ...

    Interesting...
    When I create and save an a H.264 QT preset
    using the Export Settings dialog from within Premiere,
    it does not save the key frame interval or max bitrate.
    However, when I create a H.264 QT preset from within
    Media Encoder and save... the missing settings are saved
    and can be recalled from within the Premiere Export Settings dialog.
    EDIT:
    Re-tested this a bit more, and now the kf interval & max bitrate are
    being saved with the presets created in Premiere Export Settings dialog.
    Odd... my first 2 tries didn't take?

  • Bridge CS6 does not recognize videos but CS4 does

    Hi forum,
    My copy of Bridge CS6 suddenly stopped showing a preview image for video files and does not play them either.  Lightroom 4.4 and Lightroom 5 also do not recognize video files (.mov's, .avi's, m-pegs...).  My Lightroom used to have no problem playing them.
    Bridge CS4 sees them and plays them as normal.
    I purged my video cache in Lightroom, uninstalled and reinstalled it, updated Quicktime and am running OSX 10.8.5. 

    Here is a link for LR reset http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file

  • Sony VG-10 - Premiere CS6 does NOT seem to like it

    Been working with CS6 for a while now and footage from both a Sony NX5U and an AX2000. Absolutely NO issues whatsoever. But I recently got a VG-10 as I had been doing some stuff with my Canon 7D and LOVE the DLSR look. The VG10 footage is gorgeous but I've run into an issue; Premiere does NOT seem to like the m2ts files from the VG10 (NO ISSUES WITH M2TS FROM OTHER CAMERAS). I can edit it for a little while, maybe half hour, then the timeline starts freezing. To be more accurate, the VIDEO freezes. Sound plays fine but the picture lags. Takes a while to refresh. I thought it might be the computer so I tried it on my other edit suite and got the same thing. The only solution I've found is to convert the VG10 footage to MP4 files and then there's no problems but this is a pain in the ***.
    Anyone had this issue and found a better solution than converting all the VG10 footage
    BTW the computer are both Win7 64 bit, both have 24GB Corsair memory and GeForce GTX260 video cards.

    That's a common misconception that one needs to "fix" the clips BEFORE importing to Premiere. Actually does more harm than good for some users.
    I rented an AX-2000 a couple weeks ago to shoot 6 dance recitals of 2.5 hours each. To get the clips into the CS6 system, I simply copied the entire contents of each SDHC card to unique folders on my video hard drive, then used MEDIA BROWSER in Premiere CS6 to import. Media Browser simply showed me ONE long clip in the bin and when I moved it to the timeline, again one long seamless clip, no glitches at the "invisible" seams or anything. Nothing could be simpler. Keeps perfect sync with the other camera, which was recorded as ProRes using Ninja 2.
    That's the beauty of Media Browser, that it looks at the metadata and knows how to properly handle spanned clips properly behind the scenes, so that you don't have to worry or do extra work. Please try this workflow and see if it fixes the issue.
    Thanks
    Jeff Pulera
    Safe Harbor Computers

  • Premiere Elements does not recognize my blu ray burner LG WH10LS30

    I am not able to burn to my LG Bluray Burner (model WH10LS30).
    I am able to burn to another standard DVD drive, but I am trying to burn a HD Bluray now.
    My drive does have the latest firmware as of 12/2013 and works fine in my Win7 64bit environment
    When I try to burn the DVD I get a "No Burners Detected" see attached image
    Here is my drive in Device Manager

    Hans Segalt Hansen
    Thanks for the follow up.
    1. Did you overcome the Shared Technologies error on reinstall? That is a troublesome issue that is independant of Premiere Elements version and computer operating systems. There are many suggested remedies. The one that has been working for me lately is renaming the OOBE Folder to OLDOOBE before reinstall.
    Local Disk C
    Program Files (x86)
    Common Files
    Adobe
    and in the Adobe Folder is the OOBE Folder that you rename if this Shared Technologies error is blocking an install or reinstall.
    As for
    The setup has detected that ElementsAutoAnalyzer.exe dynamiclinkmanager (dynamiclinkmanager.exe)
    Opening to Task Manager/Processes, finding those .exe files, and doing an End Process typically takes care of those problems.
    Since you have reinstalled the program, you must have succeeded in the above. Great job.
    Have you done an inspection, seeking pile ups of preview files, conformed audio, and conformed video files? Is the computer defragmented? These days the defragmentation is done automatically, but worth checking.
    You indicated that the video card driver is up to date. Was the latest update done after Premiere Elements 11 was working well? If so, you could look at roll back of the video card driver version. If it does not improve the situation, you could always revert to the one that you know to be current.
    A remote possibility that an antivirus update might be involved in the recent events. Have you looked at your present situation with and without the antivirus enabled?
    ATR

  • Premiere cs6 does not see correct images in media browser

    Hi Folks,
    I'm working on a project in CS6 Premiere (On an iMac with Mavericks running) and I cannot get the Media Browser to correctly see/import the still images (JPGs) I want to use. Instead, it sees all 8 images as the same image, though with different file names. I've reopened Premiere a few times, closed and opened Bridge a few times, renamed the files (Premiere still sees the original file names). Is it a matter of clearing the cache? If so, can someone explain that process?
    Thanks for your help!

    Thanks Ann,
    I tried that but Premiere is still seeing its original view of the images (all thumbnails are the same) - the newly saved image doesn't even show  up in the Media Browser.

  • Premiere elements does not recognize Blu-Ray disc, says media not present.  Under 12 I was able to record 3 blu-ray dvds using the same burner and discs I'm trying with 13.  What is the problem?

    I installed PE13 and cannot burn blu-ray DVDs.  I was able to burn 3 blu-ray DVDs using PE12.  When I select DVD from the menu it recogniazes that it is not a stadard DVD as I get an 'incorrect media' error message.  It will burn standard DVDs of the same video using standard DVD mefia.
    What is going  on here?
    When I loaded PE 12 back on the computer I cannot load a file created with PE13.  Looks like a format change?  Can I convert file back to PE12?

    Juergen
    Terrible news. Sorry about that.
    The following is an excerpt from my Premiere Elements 13 blog post, the section on Publish+Share/Disc
    The ISO Image choice is only in Premiere Elements 13.
    DISC. Major Changes Include Burn to offering ISO Image for DVD, Blu-ray, and AVCHD plus 2 new 1080p @ 23.976 presets for Blu-ray.
    The major categories of Publish+Share/Disc/ are DVD, Blu-ray, and Blu-ray. DVD and AVCHD offer burn to disc, folder, and new ISO image. Blu-ray offers burn to disc and new ISO image.Like 12, the new version's DVD, Blu-ray, and AVCHD presets do not have an Advanced Button under which to customize the preset and do not have a "Share Work Area Bar Only" option for selective sharing of the Timeline content Sketch of DVD, Blu-ray, AVCHD includes
    DVD (new features)
    Burn to:
    Disc
    ISO Image (4.7 GB) NEW
    ISO Image (8.5 GB) NEW
    Folder (4.7 GB)
    Folder (8.5 GB)
    Presets
    NTSC_Dolby DVD
    NTSC_Widescreen_Dolby DVD
    PAL_Dolby DVD
    PAL_Widescreen_DVD
    As before in 12, frame rate is 29.97 interlaced frames per second NTSC and 25 interlaced frames per second PAL.
    AVCHD (no changes)
    Burn to:
    Disc
    Folder (4.7 GB)
    Folder (8.5 GB)
    Presets
    H.264 1440 x 1080i NTSC Dolby
    H.264 1440 x 1080i PAL Dolby
    H.264 1440 x 1080p NTSC Dolby
    H.264 1920 x 1080i NTSC Dolby
    H.264 1920 x 1080i PAL Dolby
    H.264 1920 x 1080p NTSC Dolby
    Except for the two 1080p presets with frame rate of 23.976 progressive frames per second, the other presets all have a frame rate of 29.97 interlaced frames per second NTSC or 25 interlaced frames per second.
    Blu-ray (new features)
    Burn to:
    Disc
    ISO Image (25 GB) NEW
    ISO Image (50 GB) NEW
    Presets
    H.264 1440 x 1080i NTSC Dolby
    H.264 1440 x 1080i PAL Dolby
    H.264 1440 x 1080p NTSC Dolby NEW
    H.264 1920 x 1080i NTSC Dolby
    H.264 1920 x 1080i PAL Dolby
    H.264 1920 x 1080p NTSC Dolby NEW
    Except for the two 1080p presets with frame rate of 23.976 progressive frames per second, the other presets all have a frame rate of 29.97 interlaced frames per second NTSC or 25 interlaced frames per second.
    Look to Burn To: in the Burn Dialog,  and scroll down there to the option that you want.
    Please let me know if this ISO Image choice is going to work for you. But I will keeping searching for the answer to these no media present situations.
    ATR

  • Dreamweaver CS6 does not recognize PHP array shorthand: []

    If you use the shorthand [] in PHP for arrays, dreamweaver thinks it is syntax error.
    array('hello', 'how', 'are', 'you'); works
    ['dreamweaver', 'is', 'not up-to-date']; triggers a (false) syntax error

    No. That's the difference between buying CS6 on a perpetual licence and CC on a subscription basis. You can use CS6 indefinitely without paying any more, but it will not be updated. CC gets regular updates, but is available only on a subscription basis.

  • Photoshop CS6 Upgrade Does Not Recognize CS3 Extended as Qualifying Product

    I am unable to install my Photoshop CS6 upgrade because the upgrade does not recognize a qualifying product on my system.  When asked, I enter my current Photoshop CS3 Extended serial number, but the upgrade does not recognize it as a valid serial number from a qualifying product.  I have tried to do a clean install to make sure no other applications were running or in conflict.  My operating system is Windows XP Media Center Edition 2005, Service Pack 3.  I have an Intel Core 2, Quad CPU @2.66 GHz with 4GB RAM.    

    SouthCityTim I would recommend contacting our support team so they can validate your upgrade path and serial number.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • Premiere elements 11 does not recognize the external ASUS Blu-ray burner

    Premiere elements 11 does not recognize the external ASUS Blu-ray burner

    More on what Hunt talked about...
    Things and Software to AVOID when authoring/burning a disc... says Encore, but also applies to Premiere Elements and disc burning
    Start --> http://forums.adobe.com/thread/608660
    #2 has WHY Explained http://forums.adobe.com/thread/607390
    Plus http://forums.adobe.com/thread/562941
    And a solution... to try even if you do not have the problems described above
    Set your DVD output to a folder on your hard drive and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)

  • Premiere Element 12 does not recognize AVI movies.

    Premiere Element 12 does not recognize AVI movies created with Casio Exilim EX-FH100 camera.
    The operating system (Win 7 and Windows Media Player) recognizes these files without problems.
    While trying to load an AVI movie in Premiere appears this inscription: This file type is not supported, or the required codec is not installed.
    How can I fix the problem?
    Thank you.
    Francesco

    supporto premiere elements 
    Thanks to your advice I solved the problem.
    I installed the codec Morgan M-JPG from an existing link (http://morgan-multimedia-mjpeg-codec.en.lo4d.com/download) different from what I have proposed, this link was continually blocked by my anti-virus.
    After restarting Prenmiere Elements 12 (without reboot) AVI movies of my Casio have been read.
    The operating system of my PC is Windows 7.
    Thank you.
    Francesco

Maybe you are looking for

  • Excel Services 2013 Bug - Automatic or Periodic Data Refreshes Doesnt Update

    All, I have heard from other colleagues that there is a problem with SP2013 Excel Services Automatic Refresh.  Specifically, when you set the data connection properties to Refresh data when opening a file, no error is generated upon open, but it DOES

  • Where is the Twirl feature

    I have upgraded to iLife 6 and overall it is pretty good, but i use the transitions a lot and noticed that for some reason they have left out the Twirl effect on this new version. I really liked that one and i cant for the life of me understand why t

  • Photo Stream is not syncing all of my photos

    Some photos are not saved to my Photo Stream while most others are. Why is this and what can I do to resolve it?

  • Flash will not read some installation cd

    I am using non IE version 17. Flash is set to AUTO RUN in my dvd rom. SOME installation CDs are read some or not. The error "FLASH NOT RESPONDING" is shown in the CDs screen. Drive "E" can be opened from a number of locations. The inserted cd is name

  • Adobe Premier Elements 10 installation failure, Mac

    Repeated attempts to install from disc produced only this report: WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 h