Premiere CS6 media offline question

Hey folks! Kinda stuck here...I've got a large project using dozens of files (kept on a 4TB hard drive) and about 90% of the media is offline. I can't figure out why some is and some is not. The project uses footage from 3 cameras, multi-cam edits and there are 13 nested sequences, as well. When I go to reconnect the media, the files show up on the hard drive, but it's a Unix Ex. File, not the video files. I am beyond perplexed. Any advice?
Thanks!

Could be an OS issue.
What do the files look like in the Finder?
If they display the wrong icon, perhaps cleaning the System Caches with a IceClean or Onyx would help. Or just run the whole suite of cleanup utilities.
If they only look wrong in Pr, I'd delete the prefs. If that doesn't help, I'd reinstall Pr.

Similar Messages

Premiere CS3でMEDIA OFFLINE

Premiere CS3で作成したデータを開いたら、プログラムモニタ上に赤色でMEDIA OFFLINEと表示される画像が数点あります。
表示される画像もありますが、表示されない画像が数点あります。VIDEO　2上のファイルは全てオフラインになってしまいました。表示されない画像は、リンク先ファイルの移動・削除はしていません。
また、今日からVIDEO　1上に画像ファイルを追加してデータを保存し、また開くと追加したファイルが全て上記現象になります。
何か設定でしょうか？ご教授ください。

解決されたのでしょうか？
ためしに、ver.３．２を当ててみたらいかがでしょうか？
まだ、隠れたバグがありますが・・・・
USからダウンロードしてみてください。
また、このバージョンからキャプチャーのときのエラーによる同期ずれなどの悩みの種がなくなるように工夫されています。

Premiere CC - media offline when working with AE comps

I am working with Premiere CC and using After Effects CC comps for some Keylight 1.2 keying within the project - AE comps created in Premiere via "right click" on clip saying "superseded by AE comp".
The After Effects project incl. all the comps and Premiere project saved locally - same location, local.
Till now editing (P) & keying (AE) worked without any huge problems - due to using 4k material I had some play-back problems - not worth mention it though.
POSSIBLE REASON? When it started:
With both open - AE and Premiere project - I worked on the key in the AE comps. When finishing the keying I saved the changes - what normally works finw without asking me WHERE to save it.
Now AE asked me where I would like to save the project although it should have a location already - as I saved it before locally.
So I saved it with the same name and same location - overwriting the "old" project. That was when the problem occured...
PROBLEM:
Now the Premiere project can not find/link the AE comps / project. Saying: Media Offline.
Although it displays the right path in the Premiere project window!
TRIED THIS:
In Premiere I tried to "Link to media". Which will work for any three of the 20 AE comps!
At the 3rd or 4th one I try to link (automatically doesn't work here for some reason?) Premiere either hangs after a while or "changes mind" and finds no links anymore - even those I relinked just minutes before will have no connection anymore - again "offline"!
Nonetheless, the After Effects project works fine. No problems here (project has neither a long name nor blanks).
Any ideas what could be wrong? How can I relink the comps? I am really clueless.
Thanks for any suggestions!

Mylenium basically answered your question: quit both applications, manually clean Media Cache Database, restart PrPro and let it rebuild Media Cache Database (reconform files). Other than that provide information about your disk setup. Since AE wanted to know where to save project file, it might for some reason lost connection...

Premiere CS6 media browser keeps refreshing

I teach a high school Multimedia course. We have Premiere CS6, and when trying to import footage from an ACVHD footage from a Canon Vixia camcorder, the media browser is constantly refreshing, making it impossible to import, sometimes wasting an entire class period. This is unacceptable. I have read in other forums that this issue was resolved in CC updates of the software, but we are only licensed for CS6 with no plans or budget in the near future to upgrade. How can this be resolved? If there is no fix for this in CS6, I will be having some serious regrets for deciding to switch from FCP to Premiere this year. Any resolution to this will be greatly appreciated. Thanks -

>Ever since I updated to Mavericks
Adobe/Jive have a BAD title for the SEARCH THIS FORUM function
Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
maverick
or
mavericks
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Premiere CS6 media re-linking issue. (Screenshot of error inside)

That is a screen-shot if the issue I am having with premiere.
A little back-story so I was working on a project I transferred over from Final Cut Pro, all the media linked up and played back nicely now when I reopen the project it give me this error and I do not know how to alleviate the issue.
And I need to get this worked out so I can get this project off ASAP.
If you have any suggestions on how to get Premiere to reling the media properly I would greatly appreciate.
Also this media is transcoded in Apple Prores 422 but that did not seem to be an issue when I origionally moved the project over.
Any info you need I will happily supply it.

Was the media intitially folder dependent (like AVCHD, P2, etc...)? If so, did you import the parent folder or just the media from within the video folder?
I've found cases where it's throwing that error on things like Proxy (mp4) or Icon (bmp) files during relink, which can just be skipped. So if that's the case, just offline or skip those and you should be ok. However, I've found other' less explicable cases, where relink jsut doesn't like the codec for a particular file, and for that I have no workaround at this time. You would need to re-import it and try to re-edit it in to match the original. Not too bad if it's just one or two files, but if its dozens or hundreds or more, practically impossible.
I'll upadet bac here agin if/when I come up for a solid workaround for that second case... but hopefully it's just the first case for you.

Premiere Pro Media Offline/Crashing Start up.

For some reason I can't get hold of someone to 'chat' to, which is frustrating.
I've used Premiere pro CC for about a year now and I've not had the problem until now. My media goes offline EVERY time I either exit the program or restart the computer with the project I'm working on. I've been solving the problem by signing out of the program and logging back in, closing the application then restarting it.
I've been using After Effects and the problem doesn't occur there, also my media is on a external hard drive however I can't see how that's the issue as I've been using this method for months now.
I've reinstalled Premiere Pro CC however it hasn't solved the issue.
Last night my 'problem solving solution' never worked and the media just wouldn't reconnect and now I can't think of a solution.

You should ask in http://forums.adobe.com/community/premiere/content
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Canon XF Import Causes Premiere CS6 to Crash. Help!

I purchased a Canon XF300 to work specifically with Premiere CS6 as Adobe claims native support for MXF files.
Unfortunately, whenever I import footage from the XF300 into Premiere, it causes Premiere to crash.
This happens no matter what method I use to import the files... using XF Ultility, using Prelude, clicking on import in the Premiere CS6 media browser, opening the files in the media browser and dragging and dropping into a bin. It doesn't matter. The crash still happens.
This is not an issue with spanned clips as it happens even without spanned clips.
After importing the clips into a bin, the bin has trouble drawing thumbnails for all the clips, usually but not always the ones not initially visible in the bin window. The thumbnails don't appear, just gray boxes. Scrolling down and clicking on the gray boxes, even after waiting several minutes for the system to "catch up," causes a crash.
This is a repeatable problem that *only* happens when using Canon MXF footage. Every other codec I've tried works just fine. The Canon footage never works.
I am on a Mid-2012 Mac Pro 2x 3.06 GHz 6-Core Inten Xeon computer running 64GB of Ram on OSX 10.8.3, using Premiere 6.0.2 Creative Cloud. I use a Matrox MX02 for I/O and a NVIDIA Quadro 4000 with CUDA Driver 5.0.59.
I've troubleshot this problem to death, stripping everything from the machine down to its original factory state (no extra RAM, no NVIDIA card, no Matrox I/O etc.) and the system still crashes every single time I try to import the MXF footage, no matter what method I use. The only workaround is to transcode to ProRes and that's not acceptable.
Am I the only one having this issue? Is there something glaringly obvious I'm overlooking? Thanks in advance for any assistance or perspective. I am growing increasingly frustrated as I feel Adobe has a software problem here they're not addressing.

That's the thing. The system drive has plenty of space... 762Gb out of 1TB available. All the HDs have a ton of space on them. This has happened since Day 1 when the entire system was brand new.
And only with Canon XF files. No other codec produces behavior even remotely similar on my system. It's baffling because everyhting is up to spec as far as I can determine and yet the problem persists.
Limiting the number of clips in a bin is unworkable because of the type of work I'm doing. Transcoding is the only answer at this point but I really would like to know what's causing this.
I really wish Adobe could try to recreate the problem. Does anyone else out there using Mac OSX and CS6 have trouble with XF files? Is it a known issue?

Media offline issue in premiere cs6

I recently had my copy of Premiere CS6 fixed due to a handlertitler.dll problem. However, when it was finally fixed there was some playback issues, and about a third of my media is offline. How do I relink the media to where I can hear and see my video on Premiere CS6?

Media Offline is most often caused by the links to it, which are absolute Paths, being changed. It could be a drive letter, a file Rename, or similar.
I agree with Jim, that the best course of action is to let PrPro relink that media, when it asks "Where is file ____ ?" This article goes into more detail: http://forums.adobe.com/message/4598705#4598705
Good luck,
Hunt
PS - if you have not Moved, or Renamed anything, I would definitely check my HDD's, to make sure that they are functioning at 100%.

Premiere pro cs6 capture settings/media offline

I'm trying to capture footage from my Sony HDV camera to Premiere pro cs6. After capturing it shows up in my project as an mp3 file and when I transfer to the timeline it says media offline. Can anyone please help?? When I import a file from cs5 project it says media offline also. When I import say an .flv file it works fine. I have matched the capture setting to that of cs5 so I'm rather confused...

To restore default preference settings and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option key when the splash screen appears.
Try if this works. It is weird that this happens. I have never had it with CS5+/6 both with Win7 and Win8.

Adobe Premiere CS6 - P2 (.MXF) Media Offline

We just upgraded to Adobe Premiere CS6 (6.0.0) from CS5. When we import P2 (.MXF) media, the files import properly, then disappear. I am able to relink the media, but after a few minutes, the media goes offline. Is this is a bug and is there a fix?
(This also happens with P2 (.MXF) files previously shot for projects edited in Adobe Premiere, CS5. When I try to use these clips in CS6, the .MXF files go offline, even after trying to relink.)

I am running Adobe Premiere Pro 6.0 on Windows 7 Pro. I have the Acceleration GPU, asw ell as Matrox Utils installed. I have 16GB RAM and a 3.20 GHZ processor with an NVIDIA Qudro 4000.
I am having the same issue with .MXF files from P2 cards. An answer on this thread would be greatly appreciated.
Thanks.

HT5409 Can you turn this function off? I am having issues linking offline media(MTS files) in Adobe Premiere CS6

New imac with 10.8.4. With the new avchd coverter, I am not able to link offline MTS files in Adobe Premiere CS6. Any help would be greatly appreciated.

Adobe hasn't updated it's products to look inside the avchd packages.
You'll have to do it for them.
Right-Click on the avchd package (or whatever it is called). Choose Show Package Contents.
Keep digging into the internal packages in a similar way until you get to the folder with the mts files.
When you tell Adobe to open a file, just drag the mts file into the Open File dialog. If it cannot maintain that link, you might have to move the files to some other location Adobe can process.

How can I get a copy of Premiere and Media Encoder CS6?

I need to be able to convert a video that has an alpha channel into an FLV file for import into Captivate 8. Captivate only works with FLV and MP4, and only FLV has an alpha channel. However, FLV was removed as an option from the CC version of Premiere/Media Encoder.
Supposedly, you can download old versions of the software from the CC desktop app, but I can't. In my CC app, there is no Old Versions option in the Filters, and there is no option to download old versions on the Install buttons, or anywhere else for that matter.
We have the Team version of CC, and our IT dept is switching us over to Enterprise, if that has anything to do with it.
So, is there any way to download and install CS6 versions of Premiere and Media Encoder?

check this thread with the same question about languages!!!
https://forums.adobe.com/message/7437370#7437370
hahahahahahahahahahaha!!!!

IMAC Premiere CS6 and GPU's question. (Updated)

The only new iMac's which might support GPU CUDA operation in Premiere CS6, are the 27 inch ones using the GTX 675MX or the GTX 680MX video chipset. Neither of these are on the cuda supported list but of course they could be added to the appropriate file to enable them to work. Is there anyone out there successfully using them in GPU acceleration mode? If so please let me know if they do work and which of the two you have. I can then argue my case with the boss.
Also, is anyone using them with Windows 7? Our Mac's are dual boot.
Bye Andrew

Ok, I've upgraded to Mountain Lion now and that hasn't made Premiere any faster. However I've just been looking at the Scratch Disk configuration and they are all set to 'Same as Project'.
So here's my new question. I have 4 internal HDD's. At the moment the OS and Premiere Pro is on disk 1. Disk 2 is currently recieving my Premiere Pro project files and disk 3 and 4 are completely empty ready for footage or anything else. What is the best way to set up the Scratch Disks and Premiere Pro's Media cache(s)?
For reference the scratch disk options are currently:
1) Captured Video - Same as Project
2) Captured Audio - Same as Project
3) Video Previews - Same as Project
4) Audio Previews - Same as Project
Currently my 'Media Cache Files' are being sent to disk 1 and this is also where my 'Media Cache Database' is located.
So what should I change?

Media offline in CS6, but not in CS4!

Hi,
I have a strange Problem: On the same PC the same mpg-File is OK in Premiere CS4. But in CS6, the same file says "Media offline" with the famous questionmark. Sometimes, when I start a new project, and import the file, it is "Online" for a second or two, but then suddenly offline anagian and it stays this way.
You find a screen-shot of both CS4 and CS6 here: http://www.composia.eu/Premiere_Both.pdf
Has anyone any idea???
Greetings from Germany
Peter.

Hello Jim,
Thanks for the advice, I treid it, but to no avail... Same Problem. What is strange too:
Up to now the "Offline media"-Problem only seems to occur in CS6, when the file size of the mpg is smaller than 704x576 Pixels. I converted the "Media-offline"-File from 352x288 to 704x576, and imported both files into a new PP project. Result: the 704x576-Version is "online", the 352x288-Version (of the same file) is offline (see screen-shot here: http://www.composia.eu/Premiere_size.jpg).
BUT: As I said, this happens only in PP CS6, in PP CS4 both files are ok (on the same PC...).
Perhaps you try it yourself:
This file is the one that is always "Offline":
http://www.composia.eu/videotests/Test_352x288.mpg (3 MB)
While the same video with different size is always onlie:
http://www.composia.eu/videotests/Test_704x576.mpg (18 MB)
I would be very interested, if the first file is correct in "your" CS6 ...
Peter.

I'm trying to import a sequence into premiere pro and suddenly a few sections are 'media offline'

I'm trying to import a previous premiere pro sequence into premiere pro and suddenly a few sections are 'media offline' (it has always worked up until now). I would be able to relink the clips but the offending ones aren't showing up in the project's clip bin. To make things worse I can't drag and drop the corresponding clips from my finder into the clips bin and then 'replace clip with' in the timeline, as the clips in the project have been renamed, and are synced up to audio (this is a 90 minute feature film).
Can anyone help??!!

Right click on the offline clips and select Reveal in Project. This will call up the bin they're in, where you'll be able to relink.

Premiere CS6 media offline question

Similar Messages

Maybe you are looking for