Premiere CS6 won't install on my computer

After I load my CS6 disc into the computer, it automatically runs the installer setup and that's all it does. Then absolutely nothing. What am I doing wrong?

Premiere Pro CS6 is 64 bit software and requires a 64 bit system to run it.
Are your computer and operating system 64 bit?

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WARNING: Premiere CS6 won't load past "Loading ExporterQuickTimeHost" after QT 7.7.3 update

Just what the subject line says, Premiere CS6 won't load up past the splash screen and "Loading ExporterQuickTimeHost" after I updated to QT 7.7.3 (Win7). No other updates done, my CS6 is up to date. I reverted back to 7.6 and problem went away. Just an little word of warning to those who see the update pop up.
If you run into the problem, here's the link to download 7.6. You will have to uninstall 7.7.3 then instal 7.6.
http://support.apple.com/downloads/#quicktime

I ran into a similar issue on Premiere Elements 11: On program launch, the system hung on "Quicktimehost.pm". After some troubleshooting with no success, I:
1) Uninstalled Quicktime version 7.7.5
2) Installed Quickitme version 7.6
3) rebooted my machine
4) SUCCESS-> launched Premiere Elements 11 without issue
Hope this helps a few others!

Premiere CS6 won't import mov files, the message: "file has no video or audio streams" shows up instead. How can I import the files?

Premiere CS6 won't import mov files, the message: "file has no video or audio streams" shows up instead. How can I import the files?

MOV is a wrapper that can contain many different codecs. The message you get is indicative of a distribution codec inside the MOV wrapper. You may need to convert the material to an editable codec before importing.

Printer won't install on my computer

I just purchased a new laptop with Windows 7. Now the Officejet Pro 8500 series printer that I purchased two months ago won't install on the computer. It is telling me that it isn't compatible with my operating system. What can I do?

Just use Google and search the web for your drivers here...
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=3692888
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

IPod Touch won't install on my computer, works on my brothers perfectly.

My problem is that my iPod won't install on my computer. What happens is that I will connect my iPod and then I get the Hardware installation wizard pop up and it says "An error occurred during the installation of this device. The system can not find the Hardware specified". I'm thinking the problem may be my computer because i tried it on my brother's computer and it works perfectly but on mine which is (Microsoft Windows XP-Windows 7 Viena) It wont work. I've tried restarting, resetting my iPod, putting it in UFC or w.e that is and other options I don't know what else to do please contact me ASAP.
P.S. If I don't click "Finish" on the Hardware Wizard my iPod will sync and connect to iTunes just fine but if I click Finish it will disconnect and the process will start all over again.

I have also tried restarting the iPod and reconnect it again, but still no sign.

Itunes 10.2.2 won't install on my computer. I have tried everything in the support list already, please help

itunes 10.2.2 won't install on my computer. I have tried everything in the support list already, removed all apple files, quicktime, itunes(older version) from the software lists. re-starterd computer, new installations, nothing will help. I have an ipad and an ipod but I can't use it anylonger because my computer refused to install itunes 10.2.2. Please help

This procedure might work or might not work:
Uninstall iTunes according to Apple's directions here
http://support.apple.com/kb/HT1925
Download the free Ccleaner and repair your Registry
http://www.piriform.com/ccleaner/download/standard
Then download/install iTunes again from the Apple website
http://www.apple.com/itunes/
Your iTunes content will not be removed,
Please regularly backup your iTunes content to external medium (hard drive, cd/dvd's) using the File>Backup Library in iTunes. Apple will not reissue new copies of content.
(Notice: this post is a copy/paste in a hope that a uninstall/reinstall and repair of your Registry may solve your particular issue, Windows issues are particular difficult to resolve due to multiple factors, so my advice is to be taken into advisement with others recommendations which may be more specific or experienced in resolving your issue. If it or others recommendations solve your issue, please respond back with a "Correct" or "Helpful" or not resolved responses so we can further refine our efforts in trying to successfully assist others. I receive no compensation for product mention.)

Photoshop Elements 11 boxed software installed once in Dec. 2012 won't install on new computer. Disk can't be read (tested on 3 different computers). How is that even possible of a meticulously clean, well-protected disk?

Dear Adobe,
I need your help!
On December 12th, 2012 I ordered (purchased) by mail an official copy of the boxed Adobe Photoshop Elements 11 software from B&H Photo (New York, NY). I installed it successfully without any problem on my then computer. I have enjoyed using the program since then, it’s great. This past week, however, that same computer died and I was force to buy a new computer (Windows 8.1).
To my big surprise, the Elements disk wouldn’t load off my DVD drive. The drive just kept “clicking” for 20 minutes. After trying several times from reboot, for an hour and a half, I then tried installing it on my laptop, just to see if my drive was faulty. No, it wasn’t. It too immediately went into an endless “clicking” routine trying to read the disk. And for one last try, I put it in my sister’s laptop and she got the very same result - endless “clicking”, no install. No computer could read the disk!!!
How is this even possible from a commercially made disk I used only once in 2012! The disk is meticulously clean, unscratched, unscuffed, put away in its original box and stored on my shelf in a cool place away from the sun!
Serial Number of faulty disk: 1057-4186-6029-0039-1511-3940
Is there anything you can do about this as I see no reason why I should be forced to spend over a $130 (in Canada) to replace a disk that worked only once!
Regards, Andre

copy your disc contents to a desktop directory. install from that directory.
if that fails, download the installation files:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Indesign CS6 won't install on Windows 7 64bit via GPO

Good afternoon,
I created a installation of Indesign CS6 with application manager enterprise 3 to deploy to computers via the active directory.
It installs correctly without issue to Windows XP x86 machines however won't install to Windows 7 x64 machines.
When the computers starts it trys to install but fails and proceeds to the login screen. The following information is left in the Windows event log.
Has anyone else had this problem and more importantly know how to solve it?
Log Name:      System
Source:        Microsoft-Windows-GroupPolicy
Date:          13/08/2013 9:44:23 AM
Event ID:      1085
Task Category: None
Level:         Warning
Keywords:
User:          SYSTEM
Computer:      WIN7TEST
Description:
Windows failed to apply the Software Installation settings. Software Installation settings might have its own log file. Please click on the "More information" link.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
    <EventID>1085</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>1</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-12T23:44:23.375831000Z" />
    <EventRecordID>9482</EventRecordID>
    <Correlation ActivityID="{B74A3709-81F6-4B73-AA1F-9B610874B7EA}" />
    <Execution ProcessID="384" ThreadID="1324" />
    <Channel>System</Channel>
    <Computer>WIN7TEST</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data Name="SupportInfo1">1</Data>
    <Data Name="SupportInfo2">3961</Data>
    <Data Name="ProcessingMode">1</Data>
    <Data Name="ProcessingTimeInMilliseconds">41590</Data>
    <Data Name="ErrorCode">1603</Data>
    <Data Name="ErrorDescription">Fatal error during installation. </Data>
    <Data Name="DCName">\\AYR.burdekin.qld.gov.au</Data>
    <Data Name="ExtensionName">Software Installation</Data>
    <Data Name="ExtensionId">{c6dc5466-785a-11d2-84d0-00c04fb169f7}</Data>
</EventData>
</Event>
Log Name:      System
Source:        Application Management Group Policy
Date:          13/08/2013 9:44:23 AM
Event ID:      108
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      WIN7TEST
Description:
Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was : %%1603
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Management Group Policy" />
    <EventID Qualifiers="0">108</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
    <EventRecordID>9481</EventRecordID>
    <Channel>System</Channel>
    <Computer>WIN7TEST</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data>Software changes could not be applied. A previous log entry with details should exist.</Data>
    <Data>1603</Data>
</EventData>
</Event>
Log Name:      System
Source:        Application Management Group Policy
Date:          13/08/2013 9:44:23 AM
Event ID:      102
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      WIN7TEST
Description:
The install of application Adobe InDesign CS6 from policy Global-Application-Adobe InDesign failed. The error was : %%1603
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Management Group Policy" />
    <EventID Qualifiers="0">102</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
    <EventRecordID>9479</EventRecordID>
    <Channel>System</Channel>
    <Computer>WIN7TEST</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data>Adobe InDesign CS6</Data>
    <Data>Global-Application-Adobe InDesign</Data>
    <Data>1603</Data>
</EventData>
</Event>

Hi Abhijit,
I am able to install InDesign CS6 manually on the machines from the CD/DVD however when trying to install it via GPO or running the msi using the msi exec commands it doesn't install and leaves the above errors in the event log.
The installation was made using the same CD/DVD and the installation works on the Windows XP clients and software other than InDesign CS6 will install to the Win 7 64-bit machines via GPO.
Cheers,

Premiere cs6 won't launch

I just installed cs6. Premiere cs6 will not launch. I have a powerbook (Processor 2.2 GHz Intel Core i7, Memory 8 GB 1333 MHz DDR3) running os10.9. Why won't it launch? Please help!

>running os10.9
10.9 aka Mavericks is not supported for CS6
Adobe/Jive have a BAD title for the SEARCH THIS FORUM function
Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
maverick
or
mavericks
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

PP CS6 won't install - lost Encore

I'm trying to reinstall Premiere Pro CS6, but I keep hitting a wall. I had installed it once before in order to get Encore on this system, then uninstalled PP CS6 only at that time. The other day, I tried to install the CS6 "Functional Content" for Premiere and Encore, such as the title templates and styles, into PP CC 2014. After downloading the files, the setup wouldn't install the files, I think because PP CS6 was not on this computer, so I tried to install just PP CS6. That failed, so I thought I would uninstall Encore and just start from scratch with PP CS6. After uninstalling, I went to the Creative Cloud app, down to the bottom of the list and selected Previous Versions, then Premiere Pro CS6. The install appeared to go fine until it hit about 47%, then it froze. It stayed that way a whole day with no change. So, next I tried going directly to the Adobe site to download the install files. I got those, ran them per the instructions, and again hit a wall. This time, it went to about 13% on the install process, and froze up while installing AdobeHelp. So, I decided to give the CC app another chance, and again I got a freeze at 47%. This time, I went to the Task Manager, and it said that it was installing the AdobeHelp files when it froze.
So, here's my question. Are there some files someplace that are keeping me from installing PP CS6? Is there something I can delete that will allow the install to continue past the AdobeHelp install? I've already tried a chat with Adobe Support 3 times and no luck. Maybe someone in the Community has a suggestion...

You don't ever say that you used the cleaner as part of your uninstalls. Do you get uninstall options for any of the programs you tried to install unsuccessfully. If so, uninstall. Run the cleaner and restart at least twice. Sign out of your creative cloud account.
Now see if you have the option to install PR CS6 and give it a try.

Download Premiere CS6 with CC installed

In my creative cloud download manager I do not see a dropdown or option to install Premiere CS6. I have a Project that won't open with CC so I need to open it with CS6.
Thanks!

CS5-thru-CC PPro/Encore tutorial list http://forums.adobe.com/thread/1448923 will help
The bottom section of the link above has several Adobe links, and other information, on downloading Premiere Pro CS6 and the bundled Encore CS6, and the TWO ADDED downloads for the Encore library content, to author a DVD or BluRay... and the tutorial list includes learning how to use Encore... pay particular attention to the picture in reply 3 at this link - https://forums.adobe.com/thread/1516173 (picture first posted by Ann Bens and reposted by Stan Jones)

ITunes won't install on my computer, Windows 7 64 bit.

The computer is current on Windows update. I originally had iTunes installed and it worked fine, but would absolutely NOT update-- it would download the first 25.50 MB, then never finish downloading the rest of it, time out, and give me an error message. I just got an iPhone 5, so I can't connect my iPhone to my computer anyway, because it requires iTunes 10.7 to work.
After restarting and trying a variety of fixes to see if I could get it to work, I decided to uninstall iTunes AND ALL OTHER APPLE PRODUCTS, just to be safe, ran a complete hard drive check on both my main and secondary hard drives to make sure there were no errors, and try installing it again from scratch.
But now, the installer will download, but it won't install anything. If I double-click, or right click and hit Run as Administrator, it pulls up a dialog box briefly, then closes out. It will not run. It does not give an error, it just pops up a dialog box then closes without telling me anything. At all. I've deleted it, redownloaded it, restarted, verified that my computer is up to date at least 5 times, and it never, ever, works.
I just ran across another suggested fix that suggested I extract the files and try installing the individual components separately. When I tried doing that, I got this error message:
! C:\Users\Chloe\Downloads\iTunes64Setup.exe: The archive is corrupt
So. What the **** is going on? I am downloading directly from Apple. If I could download the entire ~300+ MB file directly to see if it would work, I would, but I can't find it anywhere. I am really frustrated with how much time this has taken. Otherwise, my computer runs fine.
I've downloaded iTunes on Mozilla Firefox and Google Chrome, I also tried deleting all cookies and temporary internet files in between installations. I've tried a lot of stuff. This is driving me absolutely bonkers.
Thanks for any help you've got.
I'd be happy to share any other computer information that might be pertinent, just ask.

Hi sahgin,
The issue eventually resolved itself, I still don't really know why. I kept up with Windows update, and attempted downloading iTunes again from the Apple website, and it just... worked. It now works fine. I don't know why it took approximately 4 months to work, though.
I'm sorry I don't have any more helpful information. Posting here was my last resort, and clearly Apple never bothered to reply.

Premiere CS3 Won't Install

I'm finishing the build from Hades. I followed the Matrox system recommendations, apparently they had an easier time than I did. I finally resolved my issues with my video card, now Premiere and Encore won't install!
System Info: Tyan Tempest 5400 (socket 771) motherboard, two Xeon Quad core E5450 CPUs, one ATI Radeon Sapphire HD 3870 1 gig on-board ram, two 2 gig FB DIMM 667 RAM sticks. Software version Premiere Pro CS3.
I'm fairly certain I've met the minimum system requirements - I followed one of Matrox's highest system builds (at the time). The version of XP I bought already had Service Pack 2. As far as I can tell, I've loaded all my drivers. I have two separate 1 TB drives (7200 RPM). My DirectX version is 9.
The install process for both Premeire and Encore appear to proceed normally. The summary screen simply notes:
"Successfully installed 2 component(s):
Adobe Preiere Pro CS3 Third Party Content
Shared components
Errors: 2 component(s):
Adobe Premiere Pro CS3
Component install failed
Shared components
Component install failed"
I bought my RTX2 last summer, but building my house, technical diffulties with my system and my mother's death delayed getting this unit assembled.
I tried uninstalling using add/remove programs, with the same results. I also tried using two different DVD drives.
I started a post on the Matrox forum site. It looks like I have them stumped...
Any assistance will be greatly appreciated.

OK, you've got a "clean system," and I assume that you have not had a "trial" version of CS3 installed on it, right?
I'm going to throw out some ideas on Adobe program installation. These are distilled from various Adobe fora. Some might NOT apply to PrPro, but many might.
1.) download and install the lastet Adobe Flash Player (some Adobe programs need it to install properly)
2.) download and install the latest Apple QT Player (some PC users get by just fine without it, but a few Adobe programs want to see it.
3.) download and install the latest video and audio drivers. Update any firmware.
4.) turn OFF ALL anti-virus, spyware and pop-up blockers (including any in IE, if you have it, or any other browser). Also turn off
     Windows Messenger and Windows Indexing.
5.) make sure that you are logged-in as an Administrator
6.) as you got an installation error, I would Remove both Adobe programs (Add/Remove Programs) and also run Adobe's CleanScript. I think that
     this might be better than doing a Repair Install, though you can certainly try it first.
7.) if it still fails, try an installation from a Safe Mode boot. I *think* that this will only work for PS and Illustrator, and NOT for PrPro.
8.) if it still fails, and I hate to even suggest this - remove the Matrox card and all drivers, and try again. Given your efforts to get the box up and
     running WITH the Matrox, I'd use this as a total "last resort."
Good luck, and I hope that something, prior to #8 works for you,
Hunt

CS6 won't install

I've downloaded Photoshop CS6 Windows three times and it won't install. I keep getting the error message "Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem." Downloaded Support Advisor and it finds no problem. Trying to install on Windows 7-64 with 8 GB RAM. Extracted three different downloads three times - same problem each time.

Could not install with Windows XP-Pro and CS3 and CS5 currently installed. Installation went through much of the installation and failed before completion. First time the Support Advisor mentioned lots of stuff about CS3 so I removed CS3 and reinstalled. This failed again and had no idea what the Support Advisor was now telling me. Although bridge.exe was created, photoshop.exe was not. --dan

Premiere CS6 won't open my project, gives error message.

Premiere CS6 is saying "This project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type." The project is all .SWF files and it was working just fine. It all of a sudden started this. How do I fix this?

Here is the solution. It appears this a Creative Cloud Issue. Very simple fix:
Solution 1: Deactivate, and then reactivate Adobe Premiere Pro
     Launch Adobe Premiere Pro by clicking the application icon. Do not attempt to load a project file.
     Choose New Project, then create a project. The settings you choose in this step are not important. Launch Adobe Premiere Pro so that the Help menu is available.
     Choose Help > Deactivate. Then on the Deactivate, screen click the Deactivate button.
     Launch Adobe Premiere Pro as you did in Step 1.
     On the Sign In Required screen, click the Sign in button.
     If prompted, sign in with your Adobe ID. The full list of sequence presets is reinitialized.
     Open the project the generated the error to ensure that it opens correctly. If you are still unable to open your project, contact Adobe Technical Support.
To the top
Solution 2: Re-create the Adobe Premiere Pro preferences and plug-in cache
     Get ready to press the Alt (Option) + Shift keys simultaneously.
     Launch Adobe Premiere Pro by clicking the application icon, and immediately press and hold the Alt (Option) + Shift keys.
     Continue to hold the Alt (Option) + Shift keys down until you see the Welcome Screen. Note: If the preferences have been reset successfully, the Recent Projects area of the welcome screen will be blank.
http://helpx.adobe.com/premiere-pro/kb/missing-sequence-presets.html

Premiere CS6 won't install on my computer

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