Premiere Ele 7 Burning a DVD Elements stops working

Every time I try to burn a simple, very simple DVD Elements stops working. I have a very new and fast computer running Vista Home.

This is aimed a Premiere Pro, but may help - First, work through the steps here http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed, report back with the DETAILS asked for in the questions at the end of that link... For question #1 see the note about the FREE http://www.headbands.com/gspot/

Similar Messages

Premiere Pro CC 2014.0 has stopped working

I have Premiere Pro CC 2014.0 installed
I can't install 2014.0.1 because it's simply not available despite being told the contrary from Adobe Communities moderators.
I'm using Windows 8.1
There is no actual error message from premiere, the message comes from Windows Problem Reporting which states: "Adobe Premiere Pro CC 2014.0 has stopped working... A problem casued the program to stop working correctly. Windows will close the program and notify you if a solution is available."
This error occurs during the launch of Premiere Pro.
This problem began to persist yesterday. It occurs while no other programs are running. I am running no third party codecs or add-ons to Premiere Pro.
Here is the AMT3 log file:
It's not letting upload this information.
The contents of this file suggest premiere pro is trying to return values in regard to license keys... So, I signed out and signed back in. I started Premiere and it asked me to sign in, I clicked sign in and it logged me in automatically... its said thanks then disappeared... It then brought up a dialogue saying I had 00 days left on my trial. It then went away and asked me to sign in again... I signed in and it said thanks and went away and started to load... Then the same thing happened : I get a white screen and a Windows Problem Reporting that Premiere Pro has stopped working.

I have an enterprise subscription through Tulane University. Here is the amt3 log if it lets me upload this time.
09/11/14 14:53:15:976 | [INFO] | | | | config | | | 7956 | Using default media policy RET
09/11/14 14:53:15:979 | [INFO] | | | | AMT | | | 7956 | AMTImpl::AMTRetrievePersonGUIDWithAuthSource PersonGUID is : 48AD623B4FA80E1B0A490D44@AdobeID
09/11/14 14:53:15:979 | [INFO] | | | | EULA | | | 7956 | 48AD623B4FA80E1B0A490D44@AdobeID
09/11/14 14:53:15:979 | [INFO] | | | | EULA | | | 7956 | V7{}PremierePro-8-Win-GM
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | Called GetLicenseAgreementDetails
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | Called IsLicenseAgreementAccepted
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed type in IsLicenseAgreementAccepted 1
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed dguid in IsLicenseAgreementAccepted 48AD623B4FA80E1B0A490D44@AdobeID
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed driverleid in IsLicenseAgreementAccepted V7{}PremierePro-8-Win-GM
09/11/14 14:53:15:981 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed version in IsLicenseAgreementAccepted 1000
09/11/14 14:53:15:982 | [INFO] | | | | LicenseAgreementLog | | | 7956 | Successful in searchDocForAgreement, returning the child element
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | foundXmlElement in IsLicenseAgreementAccepted
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | outstatus being returned from IsLicenseAgreementAccepted is 0
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | return status from IsLicenseAgreementAccepted is 0
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | return status from GetLicenseAgreementDetails is 0
09/11/14 14:53:15:984 | [INFO] | | | | uiswitch | | | 7956 | EULA has already been accepted.
09/11/14 14:53:15:984 | [INFO] | | | | AMT | | | 7956 | This is a subsequent launch. Deferring services.
09/11/14 14:53:15:984 | [INFO] | | | | performance | | | 7956 | AMTObtainProductLicense took 95.203712 ms
09/11/14 14:53:15:984 | [WARN] | | | | AMT | | | 7956 | AMTGetParentLEIDLicenseStatus called.
09/11/14 14:53:15:985 | [INFO] | | | | SLCoreService | | | 7956 | Starting up SLCore 2.0 Release (build 2.0.1.360321).
09/11/14 14:53:15:985 | [INFO] | | | | SLCoreService | | | 7956 | Service construction took 0.1 ms and succeed.
09/11/14 14:53:15:985 | [INFO] | | | | AMT | | | 7956 | Parent LEID not passed Relying on Licensing LEID V7{}CreativeCloudEnt-1.0-Win-GM
09/11/14 14:53:15:985 | [INFO] | | | | SLCoreService | | | 7956 | Syncing to license store...
09/11/14 14:53:16:049 | [INFO] | | | | SLCoreService | | | 7956 | Found server mkey.
09/11/14 14:53:16:066 | [INFO] | | | | SLCoreService | | | 7956 | Loading license references...
09/11/14 14:53:16:068 | [INFO] | | | | SLCoreService | | | 7956 | Found 2 license file(s)
09/11/14 14:53:16:083 | [INFO] | | | | SLCoreService | | | 7956 | Parsing license file [10436989.lc2] succeed.
09/11/14 14:53:16:099 | [INFO] | | | | SLCoreService | | | 7956 | Parsing license file [243157053.lc2] succeed.
09/11/14 14:53:16:099 | [INFO] | | | | SLCoreService | | | 7956 | License store synchronization took 114.5 ms and succeed.
09/11/14 14:53:16:101 | [INFO] | | | | SLCoreService | | | 7956 | Query license: type = 5, duration = 1122 days, remaining = 1121 day(s) 14803 seconds.
09/11/14 14:53:16:101 | [INFO] | | | | PCCheck | | | 7956 | Royalty Bearing found.
09/11/14 14:53:16:101 | [INFO] | | | | PCCheck | | | 7956 | Protected Content found.
09/11/14 14:53:16:101 | [INFO] | | | | PCCheck | | | 7956 | Breaking Out!
09/11/14 14:53:16:101 | [INFO] | | | | AMT | | | 7956 | Return Code 3
09/11/14 14:53:16:101 | [INFO] | | | | performance | | | 7956 | AMTGetParentLEIDLicenseStatus took 117.028931 ms
09/11/14 14:53:32:720 | [WARN] | | | | PCDService | | | 7956 | Failed to remove key [LD_SESSION] in hive [976087041428704252227960]from cache : 769
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [AdobeUpdaterCodeV2] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [AdobeUpdaterCodeV2] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [Updates] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [Updates] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [WARN] | | | | AUMService | | | 7956 | config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
09/11/14 14:53:32:721 | [DEBUG] | | | | ServiceLoader | | | 7956 | looking for library C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\updaternotifications.dll
09/11/14 14:53:32:722 | [DEBUG] | | | | ServiceLoader | | | 7956 | Found library C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\updaternotifications.dll
09/11/14 14:53:32:722 | [INFO] | | | | SLCoreService | | | 7956 | Shutting down SLCore 2.0 Release (build 2.0.1.360321).
09/11/14 14:53:32:755 | [INFO] | | | | SLCoreService | | | 7956 | Service destruction took 32.8 ms and succeed.
09/11/14 14:53:32:755 | [INFO] | | | | performance | | | 7956 | AMTReleaseProductLicense took 35.584194 ms
09/11/14 14:53:32:755 | [INFO] | | | | AMT | | | 7956 | END SESSION.

Adobe premiere Pro CC 2014.2 has stopped Working

Hey guys,
I can start up my premiere pro CC 2014 but as soon as I choose a project to open, it loads for a second and then I keep getting the same error window that says: Adobe premiere Pro CC 2014.2 has stopped Working
My computer:
Processor: Intel Core i5-2500K CPU @ 3.30Ghz
GPU: AMD Radeon HD 7800 Series
RAM : 16GB
Motherboard: Maximus IV Gene Z
Windows 7 Ultimate - Service pack 1
All my drivers are up to date. If you could help me solve this problem I would be most appreciative!
I have checked the event viewer and found these results:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: atig6txx.dll
P5: 8.14.1.6413
P6: 546e9ebb
P7: c0000005
P8: 00000000000122bf
P9:
P10:
Attached files:
C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014
Analysis symbol:
Rechecking for solution: 0
Report Id: f87a347b-9569-11e4-b338-c86000246990
Report Status: 1
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-06T06:05:20.000000000Z" />
<EventRecordID>24436</EventRecordID>
<Channel>Application</Channel>
<Computer>Vol-Opt</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>atig6txx.dll</Data>
<Data>8.14.1.6413</Data>
<Data>546e9ebb</Data>
<Data>c0000005</Data>
<Data>00000000000122bf</Data>
<Data />
<Data />
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014</Data>
<Data />
<Data>0</Data>
<Data>f87a347b-9569-11e4-b338-c86000246990</Data>
<Data>1</Data>
</EventData>
</Event>

I have a video assignment due this week and I really don't want to have to restart my project on different editing software. I am going to have to ask for a premiere pro refund for this month if I can't get it to work. The software was working fine until 3 days ago. Please help - thanks!

Adobe Premiere Pro CC 2014.0 has stopped working & Adobe QT32 Server CC 2014.0 has stopped working

Hello,
I just installed Adobe Premiere Pro CC 2014 as trial to see if its working on my system but as soon as i launch it, it crashes with the following errors on splash screen: Adobe Premiere Pro CC 2014.0 has stopped working followed by Adobe QT32 Server CC 2014.0 has stopped working.
System Info:
Windows x64 bit
16GB RAM
Intel Core i7-4770 CPU @ 3.40GHz 3.39GHz
NVIDIA GeForze GTX 660 (fully updated)
I turned off Windows 7 Sync Center (suggested in adobe forums) but it didn't help.
I tried running it as administrator, and playing with the permissions but nothing helped.
Please help me with my problem.
Thank you,
James

I have the same problem too.
I try format pc ans reinstall win7 64 bits totally clean, but nothing...
Drivers are update, intel i7,nvidia gtx 760,all works fine in all aplications and games.
When open media encoder or premiere or after effects crash is startup and show message adobeqt 32 stoped.
The sp1 are install too.
I think what adobe cc 2104 fails hards and adobe needs fix this.
The solutions how reinstall or update drivers not work, fix a problem please.

"Adobe Premiere Pro CC 2014.1 has stopped working"

I'm on a Windows HP ProDesk PC trying to open a file from my external hard drive that I created on my Macbook Air laptop. When I open the file, I'm able to get past the window that says it's locating the media, it loads the sequence timeline, it loads the project assets panel, and then it crashes: "Adobe Premiere Pro CC 2014.1 has stopped working."
I've tried running Premiere in compatibility mode (setting to Windows Vista and Windows 7), but that yields the same results. I'm going to attempt to update the graphics card driver to the latest update to see if that does the trick.
I'm running:
Windows 7 Professional, Service Pack 1
Intel Core i5-4570 CPU @ 3.20 GHz
64 Bit Operating System
Intel HD Graphics 4600
Any assistance would be greatly appreciated!

No guarantee that this will work for you, but I went to Intel's website (Intel® Driver Update Utility for graphics drivers) and downloaded the updated driver software. Hope that helps!

Premiere Pro CC slows down, then stops working, then won't work, then it won't quit

Premiere Pro CC slows down, then stops working, then won't work, then it won't quit. So I have to force quit every time.
It does not matter if I am working with HD or 4K - same thing happens.
This began happening about a week ago. Nothing really new has changed. I tried to repair permissions and check this from a new admin account because I know that is what Adobe thinks the answer to every problem is. But it did not change anything.
Mac 10.10.2
3.5 ghz 6-core
Dual D700
16GB Ram
CC 2014

Used this tip from Adobe and it worked, all running quick and smooth again.
Hope it works for you too.
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/

Premiere Pro CC 2014.1 has stopped working

Here is the message I receive:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 8.1.0.81
Application Timestamp: 5426694c
Fault Module Name: MXF_SDK_4.4.33_vs10.dll
Fault Module Version: 4.4.33.0
Fault Module Timestamp: 534d772c
Exception Code: c0000005
Exception Offset: 00000000000bdc55
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 8535
Additional Information 2: 8535b7c2559674464ddf08509fefe6b0
Additional Information 3: 10af
Additional Information 4: 10afa115ca3f79009d0573e10a7cefff
It either happens right away or after I load an image to the timeline. I've tried uninstalling and re-installing Premiere Pro twice and updating my Intel driver (it didn't need to be updated).

Hi Cindyh925,
Please check the forum discussion link below and follow the steps.
Premiere Pro CC 2014.1 has stopped working - Win 7 64 bit
Regards,
Vinay

The editing feature of photoshop elements stopped working what is the solution

the editing feature of photoshop elements stopped working after i installed nik efex pro wacom pen.

You need to remove third party plugin and try launching. You should find it in plugins folder either here C:\Program Files (x86)\Adobe\Photoshop Elements 10\Plug-Ins or C:\Program Files (x86)\Adobe\Photoshop Elements 10\Locales\en_US\Plug-Ins
Else try skipping the loading of thirdparty plugins like below:
   1. Close Elements.
   2. Launch the Photoshop Elements Welcome Screen and hold down ctrl/cmd + shift as you click Editor/Edit.
   3. Continue to hold the keys until you see a message to skip loading of 3rd party plugins..Click yes and check.
Thanks,
Garry

OS 10.6.8 dvd player stopped working

OS 10.6.8 dvd player stopped working (stutters - no sound) when I am in my usual log-in but does work in my alternate (checking) log-in, disk permissions repair did not help. I trashed a dvd.plist file from my users/Library/Preferences folder but no change. Any suggestions most welcome.

Thanks for reminding me about VLC Player. I had an old version that I occasionally used for AVIs and such but I hadn't used it for quite awhile. Of course, it works perfectly so I'll take your advice and (sort of) forget about the Apple DVD Player - although I hate having a glitch that I can't get to the bottom of.
For example, removing both of those items made no difference.
Re: the two accounts when in safe mode, DVD Player doesn't work at all in safe mode...
(http://support.apple.com/kb/HT1564)
so that didn't get me any farther.
No doubt when I eventually upgrade to Lion the DVD Problem will sort itself out. Until then, I have good ole' VLC. I appreciate the help.

Running 10.6.8 - DVD has stopped working

Running 10.6.8 - DVD has stopped working, and in system prefs I can't select "Open iDVD" when you insert a video DVD... can I reload iDVD without reloading the whole system software?

Have you tried deleting the DVD Player preferences and then restarting DVD player to try again? It's possible that the preferences have become corrupted.
If you want to try that:
1. Quit DVD Player if it's running
2. Go to Home/Library/Preferences and delete the com.apple.dvdplayer.plist file
3. Restart DVD Player and test to see if the problem is solved.

My touchsmart iq500 series PC dvd drive stopped working. how do i fix it

my touchsmart iq500 series PC dvd drive stopped working. how do i fix it

Hi Kozi:
Welcome to HP forum. You mean replacing this page will show you how to excess it and replace it. You still need to order a new one. Ounce you open it and remove it you will then have the part number to order a new one. I choose Touchsmart IQ503jp closeted number listed here in United States to your computers number. http://h1005.www1.hp.com/ewfrf/wc/document?docname=c01498907&cc=us&dlc=en&dlc=en&product=37718827&tm...

Premiere and Photoshop Elements Stopped working

Been using both for a year. Over the last couple weeks every time I would start one up I'd get the Adobe free trial or subscribe to the Cloud option. Finally, neither (of the paid for programs) would load. Nothing changed on my system. No new software. No other problems. If it just stopped working that would be one thing. The fact that I started getting the sign up screen to trial or subscribe right before it stopped working leaves one to wonder, doesn't it?

HermesCornu
Good to hear from you. Hope that we can help you get your Photoshop Elements 12 and Premiere Elements 12 on Windows 7 64 bit working again.
My Photoshop Elements 12 and Premiere Elements 12 on Windows 7 64 bit experiences were like yours much of last year. For me, Photoshop Elements 12 was months without resolution and each had its problems with Sign In.
1. I strongly encourage you to take the opportunity to click on License This Product if you get that tryout dialog popping up and then to follow the instructions to get the program activated. There is no escaping the Sign In which comes with an automatic registration. That is an easy and quick resolution.
2. Please review the the following to determine if you feel that these choices and continuing choices seem relevant to your situation
Regarding Sign In
http://www.atr935.blogspot.com/2013/12/pe12-adobe-idpassword-requirement-for.html
Regarding Photoshop Elements 12 and/or Premiere Elements 12 not opening
ATR Premiere Elements Troubleshooting: PE12: Adobe ID/Password Requirement for Sign In.
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
3. Have you included a product like the free ccleaner as part of your uninstalls/reinstalls troubleshooting to remove any leftovers from
incomplete uninstalls reinstalls?
CCleaner - Download
When you do the downloads and installs, have you been disabling the antivirus and firewall(s)? This factor seems to have the most impact
on the Adobe Application Manager file (.exe) in the .exe/.7z required files.
Has exploration of the Event Viewer/Windows Logs/Applications errors and warnings offered any insights to pin point the issue as in one
of the examples in one of the blog posts cited above?
Think about the merits of troubleshooting one program at a time. Maybe we might get lucky, and one fix will fix both at the same time.
Often after install/reinstall, deletion of settings files in Photoshop Elements 12/Elements Organizer 12/Premiere Elements 12 might still bring some
resolution.
Thanks again for reviewing the above.
ATR

Elements stops working according to windows

After about 15 minutes of usage, windows thinks the program stops working and then closes it down. Even when I had a movie created and I tried to burn a DVD. Got the first 4 menu's encoded, moves to Encoding media and I can see movement in the % complete just before an error comes up saying "the program has stopped working". SOOOOOO Frustrating. Uninstalled, reinstalled.... Still have the problem.
HELP!!

I think some here "Premiere Elements Forum" can assist you better. Please post this issue on PRE forum.
Thanks
Andaleeb

DVD SuperDrive stops working

I have an early 2008 Mac Pro with the built in "superdrive", it is the OPTIARC DVD RW AD-7170A, Rev. 1.NC
I've noticed that it seems to stop working after having a disk in for 5 min or so. The discs will mount, but then disappear after a while and the drive starts this intermittent "clicking" noise as if its trying to read the disk. At this point the eject button does not open the drive, opening Disk Utility just hangs, and I can sometimes get it to eject by opening Parallels and ejecting from there.
Any ideas on this, or know if theres a firmware update? Or can anyone suggest an inexpensive replacement?
Thanks.

No solution here either guys....
This is really unfortunate. From what I can gather, the superdrives on these computers have had these problems for years. They stop reading or writing and theres little to no real solution. I LOVE APPLE.
But this is an annoyance that I haven't seen Apple address. Truthfully, by now, I would think they would have a driver fix or some kinda upgrade that can be applied to reset the drives.
My superdrive will not burn DL disks anymore. It won't mount some homemade regular dvds.
Patchburn could fix Tiger superdrives, or so I read, but apparently it "is unnecessary" and won't work with Leopard.
I tried the changing of the language settings and restart fix but that didn't help.
Can someone come up with a fix for this stuff now?

Burn data dvd no longer works since 9.0.1 or 9.0

Since the latest iTunes update, at least 9.0 or 9.0.1, I am unable to burn backup DVD data disks which is my "offsite" backup method besides using Time Machine on an accessory drive. The DVD drive is a Pioneer DVD-RW DVR-109: Firmware Revision: 1.58. I get error messages, did not save the text, but usually read/write errors, "sense" issues usually cited after several attempts. However, seems to work fine burning from Toast and fine for burning iTunes Audio CDRW disks. Anyone else experience this? I see several having problems recently burning CD's from iTunes, but not this specific issue. I know it's nearly time to update my system to Intel, but it would be nice to hold on a little longer...I did try to force lower speed DVD writes with no help. Thanks...

Did you check your security settings & trusted locations to ensure that the URL is on a trusted site??
From: Adobe Forums <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Tue, 18 Oct 2011 13:36:13 -0700
To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
Subject: FDF no longer works in Reader 10.1.1. Worked in 9.x and previous
FDF no longer works in Reader 10.1.1. Worked in 9.x and previous
created by daniel11223344<http://forums.adobe.com/people/daniel11223344> in PDF Language and Specifications - View the full discussion<http://forums.adobe.com/message/3978319#3978319

Premiere Ele 7 Burning a DVD Elements stops working

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