Premiere element 7 and canon 550 camera

I recently bought the canon 550 camera and tried to open the video footage on premiere element 7 but was unable to do so - an error message popped -up saying '...codec not installed.' I have downloaded the latest dng and it works for converting the raw images but not the video. The video footage is currently on my hard drive. Am I uploading the footage incorrectly or is element 7 not up to date with the canon 550 camera?

Video from still cameras like this usually needs to be converted  --ideally to DV-AVIs -- before it can be used in Premiere Elements, as  we discuss in the FAQs to the right of this forum.
http://forums.adobe.com/thread/415317?tstart=0
If  this video is an MPEG, you can convert it with MPEG Streamclip.
If  it is an MOV, you can convert it with Super or Quicktime Pro.

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    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
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    1 - you are in the wrong forum, you need to go to
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  • How can i download premiere elements 10 and not 11?

    how can i download premiere elements 10 and not 11?

    Direct Download Link(ensure you read the very important instructions)
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  • I purchased a License for Adobe Photoshop Elements 13 plus Adobe Premiere Elements 13 and Adobe doesn't recognize the License Key, Adode customer services aren't interested.

    I purchased a License for Adobe Photoshop Elements 13 plus Adobe Premiere Elements 13 and Adobe doesn't recognize the License Key, Adobe customer services aren't interested, neither are Ebuyer.com.
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    Has you contacted the seller through its Customer Service?
    If that is the case and Customer Service has no idea of what you were given as a Product Key and how to use it, have you considered asking
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    Visit the page listed on the back of your prepaid card to submit your code and proof.
    For customers inside North America, www.adobe.com/go/edu-validate
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    ATR

  • I bought adobe premiere elements 12 and my serial number doesn't work

    i bought adobe premiere elements 12 and my serial number doesn't work

    anthony2504
    Did you just purchase Premiere Elements 12 - online download or installation disc?
    Was the program ever installed by you a while back and are you trying to reinstall it now?
    Are you sure that you are working with the serial number and not a redemption code?
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    When working with downloads and installs, please work with antivirus and firewall(s) disabled.
    Please review and consider, and then we can decide what next.
    Thank you.
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  • Problems to reinstall Premiere Elements 12 - bought Premiere Elements 13 and also have problems with the installation , see log. Hope you can help?  KEJ1131

    See the log file here: http://bannerportalen.dk/PDApp.log
    Best regards
    Knud Erik Joergensen

    Knej
    Thanks for reporting your Premiere Elements 12 and 13 issue and its solution. Great contribution. Was the fix of updating the Adobe Application Manager
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    I ran into a Premiere Elements 12 install/Sign In issue which was also resolved by updating the Adobe Application Manager.
    http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
    Congratulations to you and Adobe Chat on a job well done.
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  • Several Premiere Elements Help and Tutorial Links

    Version 13 released 09-24-2014
    -Version 13.1 2-5-2015 update https://forums.adobe.com/thread/1699867
    -Steve Grisetti notes https://forums.adobe.com/thread/1583906
    -A.T. Romano comments and links https://forums.adobe.com/thread/1583579
    Online User Guide http://helpx.adobe.com/premiere-elements/topics.html
    -Page to download current PDF http://helpx.adobe.com/premiere-elements.html
    -Previous versions http://helpx.adobe.com/premiere-elements/archive.html
    Importing Video http://forums.adobe.com/thread/1065281
    -and project settings http://forums.adobe.com/thread/1112086
    Videos and other media are output from Premiere Elements under the Publish & Share tab
    Saving & Sharing http://forums.adobe.com/thread/1137128
    -Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
    -Sharing for Movies http://forums.adobe.com/thread/1051093
    -Sharing for Computer http://forums.adobe.com/thread/1058237
    Remove Watermark http://forums.adobe.com/thread/433730?tstart=30
    -and publish/share new output without the watermark
    Thanks to Neale... Adobe TV http://forums.adobe.com/thread/1382334?tstart=0
    Steve's Basic Training Tutorials... steps are the same for several versions
    -start at http://forums.adobe.com/thread/537685
    -and http://tv.adobe.com/search/?q=Premiere+Elements
    -be sure to click More Results at the bottom of the "tv" page
    Books at Amazon
    -v12 http://www.amazon.com/Muvipix-com-Guide-Premiere-Elements-version/dp/1492348031/
    -v11 http://www.amazon.com/Muvipix-Guide-Premiere-Elements-version/dp/1479311200/
    -V11 Tips & Tricks http://muvipix.com/cooltricks11.php
    -v10 http://www.amazon.com/Muvipix-com-Guide-Premiere-Elements-Version/dp/1466286377/
    -v09 http://www.amazon.com/Muvipix-com-Guide-Premiere-Elements-version/dp/1453871209/
    -All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/1451529724/
    Other links to help learn
    Version 12 http://muvipix.com/pe12.php
    http://forums.adobe.com/thread/498626
    -and http://prodesigntools.com/four-hours-free-video-tutorials-new-photoshop-elements-9-pse9.ht ml
    -and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
    FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_faq
    TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_tips
    Other help sites http://muvipix.com/ or http://muvipix.com/phpBB3/
    -and http://www.elementsvillage.com/forums/
    Codec & Format information, with 2 links inside to read
    -read both links in reply #1 http://forums.adobe.com/thread/1270588
    -A screen shot works well to SHOW people what you are editing
    -http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
    -Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
    Pictures that are "overly" large may cause video editing problems
    Photo Scaling for Video http://forums.adobe.com/thread/450798
    -PrEl Crash http://forums.adobe.com/thread/973935
    Apply Default Transition to Entire Timeline http://forums.adobe.com/thread/1305635
    Forcing Aspect Ratio http://forums.adobe.com/thread/1305636
    Photo Duration http://forums.adobe.com/thread/1306134
    Installing Templates http://forums.adobe.com/thread/1318566
    What is a Project File? Read #10 http://forums.adobe.com/thread/1012847
    -and http://forums.adobe.com/thread/477920?tstart=30
    -Read Bill Hunt on project setup http://forums.adobe.com/thread/919388?tstart=0
    If you have your paid serial number, but can't find your install program, go to the links below for your version
    Read ALL of the instructions at the download link !!!
    Adobe Downloads back to version 9 https://helpx.adobe.com/download-install.html
    http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
    AVCHD to DVD as HiDef http://forums.adobe.com/thread/1347988
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements for picture editing questions

    1 - you are in the wrong forum, you need to go to
    http://forums.adobe.com/community/premiere_elements
    2 - H.264 will NOT work inside an AVI wrapper http://forums.adobe.com/thread/854115

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