Premiere elements 10 and viewing video - avi

Hi all, I am completely baffled at the moment. I am running 2 systems, both with adobe premiere elements 10 and full content packs. I have also installed k-lite codecs pack on both machine. One is a dell i5 lptop and the other is an i7 tower. I am editing the same set of videos, I have copied a set to my desktop and have another set on my laptop. The issue is this:
On the laptop I open premiere, get media and select the avi file I want to edit, the file appears and you can see the image of the video file. It is then OK to work from and edit.
On the desktop, I open premiere, get medi and select the avi file I want to edit, the file appears but this time there is no image just the audio sign. I try to put it intot he video timeline but it only imports the audio.
I have been stumped all night. Why will it work on one machine and not the desktop?
Please can someone help me with this?
Cheers
Darryl

1 - you are in the wrong forum, you need to go to
http://forums.adobe.com/community/premiere_elements
2 - H.264 will NOT work inside an AVI wrapper http://forums.adobe.com/thread/854115

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From: TLL... <[email protected]>
Subject: Best PC to buy for Photoshop CS5, Premiere Elements and Proshow Producer
To: "Jay Slutzky" <[email protected]>
Date: Friday, July 1, 2011, 11:38 AM
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From: TLL... <[email protected]>
Subject: Best PC to buy for Photoshop CS5, Premiere Elements and Proshow Producer
To: "Jay Slutzky" <[email protected]>
Date: Friday, July 1, 2011, 11:38 AM
Dell Precisions are great machines, you could look into their Studio or Studio XPS too. Not quite workstation qualtiy but I'm beating the snot outta one @home and it's holding up well for a 600 buck eBay chassis...

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