Premiere Elements 10 content will not download?

Every time I launch the program it says I don't have the content installed. It says to insert the CD or download, I purchased a download version so I try to download and it asks me to select a folder and opens a browse window but no matter what folder I tell it to download it say to select a different folder and try again, even if I create a folder on the desktop it does the same - yes, I am using admin - any suggestions?

jmadl
Thanks for the follow up.
I am just starting my day. As soon as possible I will try to download that Premiere Elements 10 Content to my Windows 7 or 8 64 bit computer and see what problems I run into.
What is your download choice - All Content or one of the groups at a time?
I just did the download of just "Content 3....." without problem. The process initially required that I download the Akamai NetSession Interface which I did. Then I got the Browse for Folder message. At that time, I selected Desktop, New Folder which I named PE10 Group 3. The download proceeded to completion successfully.
Next I will try for the All Content download and see if I can get beyond the Browse for Folder message.
Keep in mind that my Windows 7 Professional SP1 64 bit has far less resources than your computer and that I did not stop to turn off firewalls or anti-virus for this test run.
I will report back very soon with further results. I am located on the east coast of the USA and, at this moment, that link to the Premiere Elements 10 Content seems to be OK. Internet connection is DSL (not highest speed).
To be continued...
ATR
Add On...the results for going the All download representing 2.95 GB, instead of just one group at a time, route was the same, that is, no problems with the request for designate a folder and the creation of that folder to accept the download.

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Date: Wed, 5 Dec 2012 02:18:04 -0700
From: [email protected]
To: [email protected]
Subject: Premiere Elements 11 Trial Will not Launch
Re: Premiere Elements 11 Trial Will not Launch created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
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