Premiere elements 10 crashes when I click on transitions

Hi all
I just purchased and installed PE10 on my laptop w/ Win 7 professional 64bit 16gig ram. I haven't been able to do a single project because as soon as I go into the edit menu and click on transitions, the program crashes. It doesn't crash on anything else in the edit menu. So its just a useless program. Is there a fix for this?
Tere

Thank you for the info. In the case of an HP (same for Dell, and some others), I would start on their Web site first. HP and Dell are pretty good taking the mfgr's. video driver (nVidia in this case), and tweaking it, as is necessary for 100% performance on their machines. If HP does not have an updated driver for your nVidia Quadro M, then head to the nVidia Web site, go to the Download Drivers tab, plug in your model of card, and your OS. Download the driver, but be sure to read the installation instructions carefully. With Quadro cards, this is very important. Normally, a video driver update is simple, and involves only downloading the driver, and running its executable, usually an EXE. However, I have seen some variations to that with my Quadro 4500 FX cards, where I had to first go to the nVidia console and make certain changes there first. THEN, I just ran the executable. I have seen that three times, where normally, it's just a plain run ececutable - depends on the exact driver version.
I ALWAYS create a System Restore Ponit, for NOW, before doing any driver updates. If that driver is a problem, then it's easy to just roll-back via the System Restore Point.
Good luck,
Hunt

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