Premiere Elements 10 Install

A friend of mine just bought a new acer 64 bit laptop and then premier elements 10 from Amazon which she has been unable to install.
Seems as if the download process was interrupted and then restarted. Knowing that I have experience with PE 8 she asked me for my assistance and I noticed that her adobe install folder has a text file (which appears to be a log file) and file named pre10intaller.afp file. However when I try to run this afp file windows pops up asking for the associated program.
Am I correct in my hypothesis that she didn't get the entire download? Or is there something else that needs to happen here.
Thank you in advance ,
Dan

It does sound like the download was interrupted.
Before your friend begins the installation, from what should be the correct files (note: she should get the program and then the Additional Functional Content files, which needs to be run, after the program has been installed.), let her go over the tips in this article: http://forums.adobe.com/thread/569663?tstart=0
Good luck,
Hunt

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De
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Let us try the following before we get into an extensive exchange of problem details.
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If Premiere Elements 8 does not properly exit or does not restart, try this

Pending a fix or advice from Adobe, I've written a tiny program to help with problems of Premiere Elements 8 not shutting down properly.
"PE8 Runner" is a small utility which...
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After you close Premiere Elements 8, about 10 or 20 seconds afterwards
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The author (me) has developed and tested the program on a virus-protected system
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Please test it on an unimportant project before using it on something real.
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Download link http://www.fileden.com/files/2007/9/22/1451533/PE8%20Runner.zip - it's a small download. Source code is included.

I really can not understand their logic. It is showing in Task Manager because the process (Adobe's exe) is still running and using the CPU. I know this because it causes a slowdown on my system as well. They are either assuming that Task Manager is reporting a ghost so it is an OS system, or they are claiming that they are making a call to a Microsoft function in a redistributable .dll or a function in a compile time library written by Microsoft, and that function is not operating as specified by Microsoft.
I know that it isn't a ghost report; the process is running. If it is a failure in a .dll or library, Adobe will still have to issue an update to us after reporting it to Microsoft and MS putting out a developer's update. We can not report it to Microsoft because we do not know what functions they are calling.
It really sounds like their application is not distributing the exit call to all of its processes. Without a design map and the code, it is all conjecture and I really shouldn't be guessing at what I really don't know.
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I am looking forward to fix for this and any other issues. PE is fun to play with.
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http://helpx.adobe.com/photoshop-elements/kb/manually-remove-photoshop-elements-11.html.
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Insanity is hereditary, you get it from your children
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jackoleyman
The translate button did not yield a translation of what you wrote. This is what I got by taking your message into Google Translate.
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