Premiere Elements 10 screen redraw problem

Been using PE 9 for a while and works fine. But, the PE 10 trial seems to be buggy. When I place something on the timeline, then try to move it, the program redraws the top half of the screen into the timeline, and you can no longer see the timeline. Makes the program useless. I've tried uninstalling and reinstalling, re-downloading the program. All my setting are correct. Don't want to buy PE 10 unless I can resolve this problem. Here is a screen grab of what is happening.

ATI Radeon HD 5770:
Chipset Model:          ATI Radeon HD 5770
Type:          GPU
Bus:          PCIe
Slot:          Slot-1
PCIe Lane Width:          x16
VRAM (Total):          1024 MB
Vendor:          ATI (0x1002)
Device ID:          0x68b8
Revision ID:          0x0000
ROM Revision:          113-C0160C-155
EFI Driver Version:          01.00.436
Displays:
DELL IN1910N:
Resolution:          1366 x 768 @ 60 Hz
Pixel Depth:          32-Bit Color (ARGB8888)
Display Serial Number:          J349N979961S
Main Display:          Yes
Mirror:          Off
Online:          Yes
Rotation:          Supported
Adapter Type:          Mini DisplayPort To VGA Adapter
Adapter Firmware Version:           1.03
SyncMaster:
Resolution:          1680 x 1050 @ 60 Hz
Pixel Depth:          32-Bit Color (ARGB8888)
Display Serial Number:          H9NQ213021
Mirror:          Off
Online:          Yes
Rotation:          Supported
Display Connector:
Status:          No Display Connected

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Mac Pro 2007 with Nvidia 8800GT screen redraw problems on Mac OS 10.5.2

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Here's another similar experience -- and my solution.
I bought a Quad-core 2.8GHz (8GB RAM) Mac Pro in May and got the "better" Nvidia 8800GT. I thought I was happy, but there were redraw issues after sleeping and a display "roughness" I found annoying. Upgrading to OSX 10.5.4 didn't help.
I found it to be mostly absent on startup, but sleeping the Mac would bring it on. I.e., after sleep, the relatiionship between the 8800GT would be different than before. when I logged out and in again, the problem woud vanish. No what I expect from a "superior" graphics card. I ascribed it to funky drivers from Apple.
The store I bought the Mac from offered to swap for my suggestion of an ATI HD 3870, so I went for it about a week ago.
This card is far smoother than the 8800GT and just as fast in rendering benchmerks for graphics. (I'm not a gamer.) I am a happy camper! There is no stuttering, oddball redraw, or jerkiness as there had been with the 8800. It's perfect! Never mind that it may be 5% slower for gamers, it feels faster for my use.
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Premiere Elements 12: start application problem - an incompatible display driver massage

Premiere Elements 12: start application problem - "an incompatible display driver" massage
I did everything what I could find online forums. (Except messing with BIOS settings)
- Updated video cards drivers
- Set to “High-Performance GPU” in Catalasyt for application exe and gpusniff.exe
- Added “run as administrator” privileges
- Each time before trying to run the application I removed BadDriver.txt file
My laptop specification:
Product name: HP Pavilion dv6 Notebook PC
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
System memory: 8GB
Memory slot 1: 4GB SODIMM Samsung 1333MHz
Memory slot 2: 4GB SODIMM Samsung 1333MHz
Windows 7 Professional 64-bit Service Pack 1
Intel(R) HD Graphics Family 8.882.2.3000 (30/09/2011)
Radeon (TM) HD 6770M 8.882.2.3000 (30/09/2011) (newer updates are not available)
please help...

cmbishop82
Did you go through the drill
a. video card driver version up to date according to the manufacturer of the video card
b. if so, deletion of the BadDrivers.txt file....for Premiere Elements 12 in Windows 7, 8, or 8.1 64 bit, the path is:
Local Disk C
Program Data
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file for version 12. The BadDrivers.txt file is a file in this Premiere Elements Folder which also contains folders. You do not want anything in those folders. All you want is the BadDrivers.txt file in the Premiere Elements Folder.
Make sure that you have Folder Option Show Hidden Files, Folders, and Drives active so you can see that complete path.
The rationale for the being of the BadDrivers.txt file has its origins in post 10 of the following older thread
http://forums.adobe.com/message/3177024
When you get the display card error message, is it before you import media into the project? And, when you get the message, does the program allow you to continue by pressing a Continue Button or are you stopped from going further?
ATR

Premiere elements 12 log in problem

I am trying to leg in to Premiere Elements 12 for the 1st time. It will not recognize that I am connected to the internet which i clearly am. Dont know what to do next

werock49
I have never heard of renaming the hosts file in a situation related to Premiere Elements 12 sign in problems.
Rather what is done is "resetting the host file" which is not the same as renaming it. In fact, you delete certain entries in it if they have been added to the default hosts file.
Please refer to the following Adobe document.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Although the document does not mention Premiere Elements, it is often referred to by Adobe for Premiere Elements as well as other Adobe products in matters such as this..
What computer operating system is your Premiere Elements 12 running on? I will assume Window 7, 8, or 8.1 64 bit for now.
The default host file looks like
Do you see anything listed under the last line # ::1 localhost in the default host file in the screenshot?
You get to the host file via
Local Disk C
Windows
System32
Drivers
etc
and in the etc Folder is the hosts file that you right click, select Open, select Notepad to bring up the hosts file Notepad document.
If you need to edit that hosts file, make a backup of it first.
Also, depending on how things go, you might want to check out my Premiere Elements sign in problem that I reported in my blog post
http://www.atr935.blogspot.com/2013/12/pe12-adobe-idpassword-requirement-for.html
We will be looking forward to your progress.
Thank you.
ATR

Adobe Premiere Elements 12 start up problem.

I just purchased and installed Adobe Premiere Elements 12. I have a new pc with windows 8.1. Premiere required that I run the program as an administrator (???). So I ran it as administrator and it starts up, but then immediately closes itself.

mattjay84
Thanks for the update on the issue details.
Bottom line: I am suspecting an Open With directive problem.
Details.....
Please excuse the questions, but I do not want to take anything for granted
Checking the Creation of a New Project
a. If you double click the desktop icon of Premiere Elements 12.1, does the program open to the Welcome Screen?
In the Welcome Screen can you then select Video Editor followed by New Project to open a new project?
b. Can you open the program and a new project by double clicking on the Adobe Premiere Elements 12.exe or Adobe Premiere Elements.exe found
Local Disk C
Program Files
Adobe
12
and in the 12 Folder are these two files. The Adobe Premiere Elements 12.exe should open to the Welcome Screen and the Adobe Premiere Elements.exe opens bypassing the Welcome Screen.
Checking the Opening of a Saved/Closed Project
Now for your workaround...You right click a video file on the hard drive and select Open With and have the opportunity to select specifically Premiere Elements 12. It works. You have a new project, edited, and you save/close it. But, it is the re-opening of that saved/closed project.prel file that I suspect as being at the core of the problem.
so I double clicked the project file I had been working on and it said 'The project is not compatible with current version of Premiere Elements' (even though I had only just saved it from that version).
Where is this project.prel file that you are double clicking to re-open your saved/closed project? And, how do you get to it? What is its hard drive save location - Libraries/Documents/Adobe/Premiere Elements/12.0? If so, what happens if you right click the project prel there and select Open With, followed by Premiere Elements 12?
Please review and consider.
Looking forward to your follow up.
Thanks.
ATR

Premiere elements 10 timeline dragging problem

Hi .. I have installed Premiere Elements 10.0 Trial version and am seeing a problem with the user interface when I drag a clip within the timeline.
The screen-image from the top part of the user-interface becomes the background of the timeline section when a clip is dragged within the timeline - see attached images (before dragging, and during dragging).
I saw there was a Java runtime issue for Lion, so I have now installed this - didn't fix the issue (unless I have to reinstall PRE after I've installed the runtime).
I am running the following system:
MacBook Pro 13-inch, Early 2011
Processor 2.3 GHz Intel Core i5
Memory 4 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
Software Mac OS X Lion 10.7.2 (11C74)
Any thoughts welcomed, thanks,
Adam
[UPDATE] I see this is a known issue.
Message was edited by: phibot

Thanks for the feedback Steve ..
In the screen-grabs above, the video clip was from an old VHS imported to iMovie (using a canopus ADVC-55). I'm sure you are right - the settings wouldn't have been matching .. although I didn't keep the project so I can't check (it was a jpeg still on video 1).
Ihave now tried again - with project settings matching the video clip file (DV PAL 25 fps 720 x 576), no jpegs, and the red lines are gone .. but the problem is still there when I drag a clip within the timeline (even if there's just one clip in the project). As mentioned in my edit, I see there is a known issue with Mac OS X Lion and PRE in the Timeline .. link here, although that says there are colour artifacts in the Timeline where I'm seeing the screen-image from above duplicated as the background, but I'm sure it's the same bug.
.. thanks again - helpful stuff I didn't know.

Photoshop Elements or Premiere Elements Splash Screen Only, Then Closes (Windows 7 PC)

Help!
Having a very tough time getting up and running with Photoshop and Premiere Elements 12 on my WIndows 7 desktop. Got everything installed, but when I try to open either product, the splash screen opens, the product is up for a few seconds, then it closes. How can I get it up and running? I see Adobe does not have free phone support with version 12 of the elements family. I understand that, but if I can't get it to run I will have to return it and slog on with my elements version 7 products. Any suggestions? Thanks!
-GDH

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8350i: Changing the font size results in screen redraw problems

Hey everyone.
BlackBerry 8350i
v4.6.1.204 (3.0.0.73)
BBAlpha Sans, size 8
When the screen redraws to account for a change in font or font size, there is a redraw problem that overwrites portions of the menu. Steps to repro and some supporting dialogue from a 3rd party software developer are below.
Steps needed to observe the problem:
Go to Options -> Screen / Keyboard.
Select Font size.
Roll up and down between the different available font sizes.
Observe that sections of the font size menu disappear and reappear as the "Quick brown fox" example text is redrawn.
I have always thought that menus should receive visual preference, meaning that anything redrawn in the background should not overwrite them. The 8350i does not seem to honor this convention, however. Instead, the sample text renders in front of portions of the font size menu list, making those portions of the menu disappear.
Case in point: AstraSync 3.0, just out of beta, uses some nice stylization for its main email presentation screen. However, when you click the menu button, the menus are slowly devoured by the background text and eventually become invisible. I reported this issue to AstraSync tech support and they have stated that this appears to be a bug in the 8350i, not their software:
James and others, Unfortunately the problems with the menu disappearing
appear to be a device issue and as such is not something that we are
able to fix.
-Vicky Cwilewicz, Wednesday, April 08, 2009
http://forum.astrasync.com/Default.aspx?g=posts&t=649
This conversation occurred while the AstraSync software was in beta, and I have confirmed that the issue continues now that the software is out of beta. Given the phone's own rendering issues within Screen/Keyboard, I think their claim, that this represents a bug in the phone itself, has some merit. Any thoughts or advice on a workaround? Assuming that this is truly a bug in the device software itself, will RIM please consider addressing it?
Thanks,
James
Message Edited by jmegna on 06-02-2009 01:16 PM

This problem is also evident in Opera Mini. A bit of googling revealed it was introduced in OS version 4.6.1.128. This is quite clearly a device bug and we would appreciate a response from RIM on the matter.
Cheers

Premiere Elements 4.0, Crash problems when add trasition features

Operate a VAIO VGN-AW11XU,which was purchased in Dec. 2008 and was loaded with Premiere Elements 4.0
This is the most powerful multimedia VAIo, with all features installed like 4GB memory,Intel Centrino 2 processor T9600 (2.8 GHz),VISTA Ultimate, NVDIA 9600GT and dedicated GDDR3 Video Memory of 512 Mb.
I keep on getting CRASH problems especially when I try to add transition to my video clips. The problem message details are :
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 4.0.0.0
Application Timestamp: 46f98f81
Fault Module Name: StackHash_06a9
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1032
Additional Information 1: 06a9
Additional Information 2: bc3df167e4e07c2f973b80c7de9b1a5b
Additional Information 3: a44f
Additional Information 4: 2a1b05c4d7cdba5c95e750c734db17fa
I have the latest QuickTime installed.
The camcorder is the SONY Handycam HDR-SR12E which records on a 120GB hard disc.
The video clips which were recorded with above camcorder, are ( SD )MPEG-2PS
Your help will be highly appreciated.
Thank you
Ilias

Μακάρι να μπορούσα να μιλήσω πολύ πράσινο, Ηλία! Αλλά θα χρησιμοποιείται μόνο το Google μεταφραστή! Εάν λειτουργεί, όμως, θα σας στείλουμε μια απάντηση στα αγγλικά και στα ελληνικά.
I do not know about the SD recording format with that camcorder. I am sorry. But, if your Premiere Elements project is set up for AVCHD, you should be able to edit AVCHD with that computer.
I do recommend optimizing Vista, however, so that you will get the best performance. Here's how to do it:
Δεν ξέρω για την SD μορφή εγγραφής που με βιντεοκάμερα. Λυπάμαι. Αλλά, αν σας Premiere Elements έργο που έχει συσταθεί για AVCHD, θα πρέπει να μπορείτε να επεξεργαστείτε AVCHD με αυτό τον υπολογιστή.
Εγώ συνιστούμε να βελτιστοποιήσετε Vista, όμως, έτσι ώστε θα έχετε την καλύτερη απόδοση. Να πώς να το κάνουμε:
http://www.adobeforums.com/webx/.3bc448a7
Also, make sure your Vista is updated to Service Pack 1.
Επίσης, βεβαιωθείτε ότι η ενημέρωση να είναι Vista Service Pack 1.

Premiere Elements 8 - Video Playback Problem...

Hi,
I recently purchased Premiere Elements 8 and I have come across a problem which is really frustrating.
Everything I drag one of my imported video files into the timeline and try to play it, the playback comes out all strange and distorted.
I have included a picture what what the playback looks like below.
Any help will be greatly appreciated Thanks

Let us not give up.
First, check out what looks like all you would ever want and not want to know about DivX.
http://www.divxmovies.com/faq/#4.6
Next, let us attack this video clip with which you are dealing. We need to get a better handle on it, other than DivX Decoder Filter.
First look to see what DivX and any other codecs that you have installed on your computer. If you have Windows XP, follow the path:
Control Panel/System/Hardware/Device Manager/Sound, video, and game controllers/video codecs and see if you have any DivX codecs there and do they need to be updated.
Download the free utility gspot and see what it tells you about the properties of your video, especially the video and audio codecs.
http://www.headbands.com/gspot/v26x/quick_start.html
This way, hopefully we will know what we are dealing with.
Also, what operating system do you have? If Windows Vista, does it have a Windows DVD Maker?
Did you ever say how you intended to export the Timeline and how you want to view the export?
I will be watching for your progress.
ATR

Screen Redraw problems on 3.3

I am getting more and more disappointed with Apple products lately. I've been a faithful Aperture user since the rip-off $699 V1.0...
It seems that they are fading away from the Pro's as time goes by...
This upgrade is a joke. I have 334 Projects and 37000 Photos... The monochrome icons are hard to find, advanced features are gone and there I am experiencing slower performance...
I have a super fast 12-Core 2.66GHz Mac Pro with 1TB Accelsior SSD PCIe Hard Drive (I get 750MB/sec R/W Speeds) and use Photoshop CS6 Extended.
It used to take about half a second to open a TIFF photo in PS (22MP from a Canon 5D III or 16MP from Canon 1D IV). Now, it takes about a second. I know it might not mean much but I was used to speed and now it is slower...
My main problem is screen redraw. I have two 27" LED Apple Cinema Displays. One in Landscape Mode and the second in Portrait.
I keep my Browser on the left (horizontal) and the viewer on the right (vertical) screen... When hitting "Z" to zoom to 100%, there is a hesitation on the image redraw and I get 2 black borders to the sides of the image and like a half a second later the image is finally fully covering the screen...
This NEVER happened before.
I am a Pro and expect updates to be reliable. I need to work as fast as I can...
Apple is really starting to **** me off with bad releases. Everything seems to be geared towards consumer products.
They did it last year with Final Cut Pro and they are doing it now with Aperture 3.3.
Why do they feel the need to remove features instead of adding or improving them?
Why is it necessary to merge iPhoto library on Aperture? Pros and consumers should stay separate...
Next thing, they are gonna merge Final Cut Pro X with iMovie...
I do love the new White Balance "Skin Tone" feature... It works great.
I think I'm going back to 3.2.4 until they release a 3.3.1 update or better off, an over due 4.0. I hope I don't have to wait 3 years for it like I'm gonna have to wait for a new redesigned Mac Pro... I still can't believe the Mac Pro box is 9 years old, since the introduction of the G5...

Please don't rant, whine, or tell your personal tale of woe here. We are just users, like yourself. A number of us help others -- for no remuneration, notice, or status beyond our rather sad looking handful of dots. (I see you have the minimum .)
Apple is notoriously difficult to talk to. The approved channel is via "Aperture➞Provide Aperture Feedback". If you want to tell them what you think, that is the way to do so.
If you have specific problems or issues regarding Aperture that you would like some community help resolving, by all means post them here. Be specific and informative -- what is the problem? when did it start? how is what you see different from what you expect? what have done so far to resolve your problem? what effect, if any, have your attempts had? -- and edit out everything else.
Nice system, btw.
You might take a look at your Preview settings. Mine were changed without notice when I upgraded to 3.3. I don't see how this would necessarily slow down screen refreshes, but it might make it seem slower.
And -- just for buddy-buddy -- I used iMovie for three weeks straight a couple of years ago, then finished that project. I would rather get paid to wash dishes than ever use iMovie again.

Premiere Elements 8 & MP4 video problem

A.T. Romano
Attached is my MP4 video from my Sanyo Xacti. When I perform a "Get Media" in Premiere Elements 8 I only see red cells in the timeline, task panel and playback monitor were red. No video images would display, only sound. Any Ideas?
Thanks APK

APK
SANY0002.MP4
According the gspot utility
Video Codec = MPEG-4 Video
Frame Size: 1280 x 720
Frame Rate: 29.97 frames per second
Sar = .1778 (16:9)
Par = 1:1
Dar = 1.778 (16:9)
Audio Codec = MPEG-4 AAC LC
48000 Hz 128 kb/s tot, stereo (2/0)
Premiere Elements 8 Import/Playback
SANY002.MP4 original. Video and Audio imported, but video presented as a bright red matte, but audio was fine.
SANY002.MP4 with file extension changed to .AVI. Video and Audio imported, but video presented as black video, but audio was fine.
Conversion Workaround Solution
Convert file to DV AVI widescreen (720 x 480 with 16:9 flag)
MPEG Streamclip (free MPEG Streamclip + QuickTime Alternative 1.81 (with free MPEG2 Playback Component) and uninstall regular QuickTime OR free MPEG Streamclip, leave your regular QuickTime installed, and buy the required Apple MPEG2 Playback Component)
http://www.squared5.com/
http://www.apple.com/quicktime/mpeg2/
MPEG Streamclip suggested settings:
File Menu/Open, to bring in your video
File Menu/Export to AVI
Then in AVI/DivX Explorer dialog:
Compressor: Apple DV/DVCPRO-NTSC
Sound: Uncompressed
Put a dot next to 720 x 480 (DV NTSC)
Field Dominance: Lower Field First
Up at top right, click on Options, set there for Aspect Ratio = 16:9.
Only if necessary, put a check mark next to Deinterlace Video.
Anything that I did not mention, leave as is.
Finally, click on Make AVI and the job is done quickly and effectively.
This gave great results with your video, and this DV AVI version worked well video and audio wise in Premiere Elements 8.
Your could use the free Prism Video Converter, but the free version is limited to 4:3, and some export types are only available in the purchased version.
http://forums.adobe.com/thread/415317?tstart=0
Prism suggested settings:
Output format = .avi
Encoder Options = DV Encoder NTSC (Direct Show)
Edit Option = check mark next to Resize Video; uncheck Constrain Proportions; set for 720 x 480.
You could also get a .wmv version from this software. Look into that if you decide to use this converter instead of MPEG Streamclip which is my favorite.
There are lots to explore with your original HD MPEG-4 and its problems with Premiere Elements 8. At one point I had this video on a jump drive. When I went to import the video into Premiere Elements 8 from this jump drive, the Media Downloader was triggered. In the intermediate part of this process, a thumbnail of the video being exported is shown in the Media Downloader Advanced dialog. Interestingly, the thumbnail in the Media Downloader showed the video clearly, but once it got into the Premiere Elements 8 media area—bright red matte looking image in Organizer thumbnail and in the Edit Mode Monitor once the video was dragged to the Timeline.
ATR

Adobe premiere elements and roaming profiles problem

We bought Adobe premiere elements 12 for use in our school lab environment and after lots of struggle I now see that it doesn't support roaming profiles. Is there a fix for this or have we wasted lots of money.
Is there a way to change the default save location during deployment?

I know that it have to be installed on the c: drive. But my question is if there are any way to change the default save location during deployment. Because Premiere will be installed on c:\program files\adobe\ adobe premiere elements 12\ but the default scratch disks and project location will be automatically tried to save to their roaming profiles the first time and causing the problem.
Remember this is in a lab environment and new users will log on all the time and therefore get the error messages failures.
Again, my question is:
Is there a way to change the default start location during DEPLOYMENT (we use Configuration manager 2012) so that it will always start on for example c:\localmedia instead of their documents or appdata folders which are inside their roaming profile.

Late 2012 Mac mini screen redraw problem

I have just purchased a new MacMini, basic model, and am experiencing screen redraw trouble. I run the MM headless, it's used as a file server and CrashPlan backup host for friends and family, administered/ controlled by using Apple Remote Desktop running on my MBP. For some reason the screen does not display correctly - I have to run the cursor over the screen, a bit like Etch-a sketch, to get the display to refresh.
Any ideas what may be causing the problem? I use ARD at work to administer the office servers and have not had this problem before, I also use ARD at home to control other computers.

Hello,
Resolution
Move the mouse or trackpad cursor over the center area of the login window so you can see the user icons. Click on the icon of the user that you would like to login as, type in the user's password, and press Return.
If the login window is configured to show only the name and password fields, type in the user's name and password into the fields, and press Return (even if you cannot see the rest of the login window).
Additional Information
This issue will not occur if the display is not sleeping when the account is logged out. Use the steps below to confirm that the account is not configured to log out automatically while the display is sleeping:
1. Open System Preferences > Security & Privacy > General. Click the padlock to unlock the preference pane and enter your admin password. Click the Advanced button at the bottom, then see if the option "Log out after N minutes of inactivity" (where N is the number of minutes) is enabled.
2. Open System Preferences > Energy Saver and configure Display Sleep to occur after the account is logged out, by dragging the slider to a number of minutes that is greater than N was set to in the previous step.
Important: If automatic log out is not needed, disable "Log out after Nminutes of inactivity" in System Preferences > Security & Privacy > General. This will also prevent the issue.
http://support.apple.com/kb/TS4135?viewlocale=en_US
http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/TS4135/TS4135_01-osx _1072-login_window-001-en.png

Remove Premiere Elements Splash Screen?

Is there a way to get rid of the annoying Splash Screen in Premiere Elements 7? If I close it, the entire application closes too.
Rosy#55

Thanks everyone for the quick replies. I guess I'll just move on with it there. I am building Packages to deploy out to the user's in our organization. Our accepted way is to generally get rid of all splash screens. But as long as I know there is nothing I can do I should be able to deflect the complaints that land at my desk.
Thanks
Rosy#55

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