Premiere elements 10 trial - buttons not clickable

hello,
i am evaluating premiere elements 10 and i have an apparently weird problem with buttons and tabs. here's an example of what happens:
when i run pe10, it starts in sceneline mode. the timeline tab has a dark background and if i click it nothing happens, just as if it was disabled.
i discovered that if i click and drag a little just over it, its background becomes gray. i release the button, and from now on the tab perfectly responds to clicks and i can switch to timeline mode.
the sceneline tab remains active, so i can switch to sceneline mode and then back to timeline mode.
the same happens for example, with the motion control buttons in the monitor (play, forward...) and the project/edit/disc menus/share tabs.
what drives me mad is that when i "enable" a button or tab the way i described, after a while it gets "disabled" again, and i have to repeat the "click+drag and click again" sequence.
this is my hw/sw configuration:
intel i5 imac - 27" - ram 16gb - hd 1tb (400gb free)
snow leopard - up to date
apple trackpad with "magicPrefs" driver
the magic mouse is configured on the system, but it is off (i don't use it anymore since i bought the trackpad)
any help will be greatly appreciated.
thanks in advance
stefano barni

hello everybody,
it looks lke i've spoken too early.
after working correctly for about one month, suddenly the buttons and tabs in my registered premiere elements 10.0 started showing that problem again.
most of them are disbled at first, and i have to click and drag the mouse over them to enable.
sometimes they are regularly clickable from that point on, sometimes they get disabled again after clicking, and i have to re-enable them (again, by dragging the mouse over them).
i can do everything i need, but this way of working is really annoying and time-wasting.
i have re-downloaded and re-installed the program.
it is regularly registered.
everything works as expected, with the exception i described above.
using a trackpad or a mouse doesn't make any difference, the behaviour of the buttons is the same.
i have no similar problems with any other application i run.
i run an i5 mac with an up-to-date snow leopard.
any hint will be greatly appreciated.
thank you
stefano barni

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