Premiere Elements 10, unable to launch projects...

Hi there, first post.
I've managed to sort out one problem already this morning - I've now got virtualdub set up for processing files before I import them to PE.
However I'm still stumped on why it (at the moment) still crashes (just 'stopped working' message) as I move from the 'Choose organizer/new project etc.' screen into the editor screen.
I downloaded this as a trial last week because I couldn't afford to buy straight away for my art degree work and so far I'm glad I didn't.
Unfortunately Adobe UK aren't allowed to offer any direct support until I buy it.
I've looked at most of the suggestions relating to firewalls, antivirus, graphics cards and so on - but the program at least tells me that its installed fine, which I would've thought it wouldn't if these were the problem.
I've seen many complaints about 32-bit vista and this, could it be some kind of basic system resources problem?
I have - Vista 32, 4Gb RAM, ATI radeon Graphics display. How much could HD space matter?
The AVI/codecs explanation page was excellent, by the way.
This is probably something really simple!
Would be very grateful to anyone who could help as it would be v helpful to be able to get this running -
Kevin.

Well, I've installed that (virtualdub, with a DV codec for export) so that when I can get Premiere working as it should - hopefully the files/video will be unproblematic.
The first time I installed premiere I had the same problems with crashing, but if I ignored them sometimes buy cancelling the solution check windows was doing, or just restarting sometimes I could eventually arrive at the project screen.
However, the previews of videos I tried to import had sound but no picture when played. I looked at these problems, which other people were having and thought it best to convert them from avi, mpeg, flv etc. before importing.
So far I haven't tried importing any of these yet since I tried reinstalling premiere, because the problem with the project/editor loading still continues - I've only given a name to a project and from there haven't been able to get any further.
I would have thought if it 'stops working' before I try to import any video there must be a problem with premiere, or my system and premiere at least, which needs resolving?

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Welcome to the forum.
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http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
I am not sure if the above will work for you with 13. But, it would be worthwhile to check them out.
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Please click on the following link
Contact Customer Care
Premiere Elements
Adobe ID and signing in
Adobe ID, sign in, and account help
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Depending on the outcome....if you purchased Premiere Elements 13 from Adobe direct within the last 30 days, you can request your
money back from Adobe. If you purchased elsewhere, then you are left to deal with the return policy of the seller.
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Steve
Let us go through this for your specific situation.
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Users
Owner
AppData
Adobe
Premiere Elements
11.0
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All quick enough to do in a systematic troubleshooting plan.
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ATR

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keehola
I am not sure if you aware but we are not Adobe here at the Adobe Premiere Elements Forum. Rather user to user.
If you want Adobe, then you will need to contact it through its Adobe Chat.
Contact Customer Care
I have setup the link for
Premiere Elements
Adobe ID and Sign In
Adobe ID, Sign In, Account Help
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If the link does not hold its set, then you will need to navigate the link to Chat Panel using the above titles as guides.
Because of the complexity of your issue, I strongly encourage you to contact McAfee.
I am in no way affiliated with McAfee or Adobe.
ATR

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Dawson117
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Owner
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Have you checked your antivirus program to make sure that it is not involved in this issue?
Have you already gone down the road where you deactivate in Help Menu/Deactivate, close out of there, and uninstall (Control Panel) and reinstall?
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Local Disk C
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and in the Premiere Elements 11 Folder included are those two .exe files.
Please check out the above to rule them in or out of the matter and then we can decide what next if the problem persists.
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ATR

Premiere Elements 11 won't launch

G'day,
I downloaded the trial version of PRE11 a few weeks ago, but I couldn't get it to run. Upon launch I get the welcome screen with two choices, to launch the Organizer or the Video Editor, but neither of these actually start. It seems as it is trying though, as I see a scrolling line below my choice after clicking it. No error code or anything like it, it simply won't start (and I don't see any process starting either).
Nevertheless, a few days ago I bought PRE11 (Win/Mac DVD, English) and installed it. Exactly the same behaviour as with the trial, apart from one thing. When I try to lanuch the Video Editor I get the licence agreement. After agreeing, it's the same thing though, nothing happens.
I've read this thread (http://forums.adobe.com/message/4773135) and tried to see if I had any of the symptoms described, or if any of the suggested solutions worked. So far, no luck. I tried Large_Donkey's solution (http://forums.adobe.com/message/4893868#4893868) with the msvcr80.dll and msvcr100.dll files, but it didn't make any difference. Same thing with VDOsurfer's reply (http://forums.adobe.com/message/4903592#4903592) I also tried primarykeytech's suggestion (http://forums.adobe.com/message/4905283#4905283) and downloaded Dependency Walker and ran both Premiere Elements 11.exe and Premiere Elements.exe. At first, it reported that IEShims.dll and gpscv.dll was missing/couldn't be loaded, so I added these to the Premiere Elements folder. Then I got a message (still while running Premiere Elements.exe in Dependency Walker) saying that sysntfy.dll was missing, so I added this one as well to the Premiere Elements folder. After this, I still get three messages in Dependency Walker, but no further description on which files it can't find:
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Error: Modules with different CPU types were found.
Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module."
And none of these changes made any difference, I tried to launch the Video Editor and/or Organizer, but it's the same thing; won't launch, no error message. I've now resetted everything back to the way it was on installation, and tried to continue finding any solution.
Some specs, even if maybe not all of these are relevant. If any other specs are needed, just inform me.
Motherboard: Asus P6T Deluxe V2
CPU: Intel i7 950 3,06GHz
PSU: Corsair HX 650W
RAM: Corsair XMS 12GB DDR3 2000MHz
Graphics: Nvidia/Gigabyte GTX 460
Sound: M-Audio Delta 1010LT
Drives: 2x500GB WD Black HDD (programs and data), 1x120GB Intel X25-M SSD (OS)
OS: Windows 7 Ultimate 64-bit
Monitor: Dell U2711
Thanks in advance for any help.

Well, I tried the blacklist approach by adding a "blacklist.txt" file to the VST plugins folders I have, but to no avail. I also read the last post you made in the "Failure of Premiere to Launch - One Possibility VST's" thread, with the answers from Adobe Engineering. As that post was made almost 2 years ago, I somehow think this wouldn't be an issue in PrE 11 anymore?
Anyway, while trying to launch Premiere Elements.exe ~200 times the last 24h, I've not noticed anything strange in Event Viewer, no errors or warnings connected to the launch of PrE (or, for that matter, no errors or warnings at all during the time I try to launch the program). One thing I did notice, though, is that the process Premiere Elements 11.exe actually starts (I chose not to display the welcome screen every time, but to launch the Video Editor right away) but then quickly terminates. Utually it manage to get between 15-20MB of memory before it crashes and terminate the process, only takes 1 or 2 seconds from launch to termination.
Slowly losing my hope to actually discover the cause, as I'm shooting in the dark evey time (not getting any error messages or hints on what actually fails). Really needed to use PrE this week, maybe have to find some free alternative on the interwebs.
Regards Henrik
Edit: Searching deeper on the Adobe forums regarding VST scanning issues with PrPro/E, and it baffles me how long this error seems to have been going on, even if it's not 100% certain that is the error in my case.
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"Error: At least one module has an unresolved import due to a missing export function in an implicitly dependent module.
Error: Modules with different CPU types were found.
Warning: At least one delay-load dependency module was not found.
Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module."
And it also states that it can't find IESHIMS.DLL and GPSVC.DLL (a road I already have been down earlier). This got me thinking PrE can't find the correct files from where it is installed (E:\Program Files\Adobe\Premiere Elements 11). On the other hand, I'm getting the exact same error messages on Photoshop CS5 (which runs fine), and the same two dll files seems to be missing. Even tried running a few other programs that work, such as games, though Depencency Walker, and even they seems to miss these dll files.

In Premiere Elements 13 can I link project files?

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Koollkid
I am assuming that there is a typing error in your introductory details when you wrote
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b. What are your requirements for exporting the Timeline content for you and other to see?
We will be watching for your follow up with clarification.
Thank you.
ATR

Premiere elements 12 does not launch, nothing happens

I've been using Premiere Elements 12 a few weeks ago and it used to work fine but since yesterday I'm not able to launch it. I don't get any error message, just nothing happens.
I tried to reinstall it, disable the firewall too, but nothing works I don't know what to do.
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Mike
After chloroform started this thread, soon afterward BillMMBill introduced similar issues. It gets confusing when more than one exchange of information is going on at the same time and user specific Q&A from more than one user is interwoven. Consequently, good idea to monitor the results in this thread, but it would probably be to your advantage to start your own new thread if you do not see answers in the thread we are in now going in your direction.
I have been trying to weave in and out of chloroform and BillMMBill specifics.
For now I would offer this
a. Are you working with Photoshop Elements or Premiere Elements?
b. Have you read all the information in the links provided in this thread?
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If you are dealing with version 12 (the latest version) and if problems defy resolution, you may want to contact Adobe via Adobe Chat to discuss the topic "Downloading, Installing, and Setting Up". Other choices might bounce you back to the forums.
Contact Customer Care
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If this is really a Photoshop Elements 12 based issue, then please check out the SLStore and SLCache Folder fix in
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
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Thanks.
ATR

Adobe Premiere Elements 10 unable to import *.mt2

When I attempt to import a file with the .mt2 extension into Adobe Premiere Elements 10 I recieve a message that says "Online Services encountered an error. The service will now be terminated or paused if possible." Then I am unable to generate the code from the website to import the video. I've imported this type of file hundreds of times in the past with no problems. I am totally stumped.

What model of camcorder is this video coming from and what resolution is it?
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Unable to launch project schedule in project pro 2010 via the icon in project center on project server 2010

Unable to launch a project in project pro 2010 via the icon in project server 2010 project center. Nothing happens. The pull down "open" menu doesn't do anything either. Can't open the schedule in project pro in read-only or edit mode.
This is happens to a handful of project managers. Can't find a common thread.
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Hi Brian - the latest 'weight on my shoulders' was vacation :) - so just catching up - first day back. We do have a fix coming in August CU for a problem that sounds very similar - but we would need to see your data to confirm if this is the case
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Brian.
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