Premiere Elements 10 Will Only Launch When I'm at Work

I've installed Premiere Elements 10 on a Windows 7 64-bit machine. When I'm at work on my work network, the program launches just fine. When I'm off the network, it won't launch at all. I'm thinking it has something to do with the program not being able to find 'My Documents' on the network.
I've tried uninstalling and reinstalling off my network, but nothing. Photoshop Elements and all the CS6 programs launch just fine on or off my work network. I've go Quicktime installed and my video drivers are fully updated.
The only other possible thing is that some registry thing is not allowing the program to launch. Any suggestions?

Welcome to the forum.
Where IS your My Documents folder located?
Good luck,
Hunt

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