Premiere Elements 11 application fail

Recently purchased Premiere Elements 11 as an upgrade to Elements 9 installed on my windows 7, core i5 PC. The application seemed to install OK but the desktop short cut failed as did trying to activate from c:/programs/adobe. I uninstalled and downloaded again - fail. I followed one of the question strings on Adobe Community and found out about dependency walker. I downloaded the program, did a dependency check and recieved the following warnings:
Error: At least one module has an unresolved import due to a mising export function in an implicitly depended module.
Error: Modules with differnt CPU types were found.
Warning: At least one module has an unresolved inport due to a missing export function in a delay-load dependent module.
I am not a technocrat. I am a basic consumer. I have no idea what this means or how to fix it.  Do I need a computer expert to sort this problem out?

Thank you for the response Jeff. I do not receive any error messages from Premiere Elements. The install process appeared to work ok. I got the standard sort of prompt commands, the install program selected the directory in C drive, the install program set up the shortcut icon on the desktop and I clicked finish at the end.  There was nothing obvious to indicate an install problem - but the application fails to activate when the shortcut is clicked or if I select the program through windows, start button, all programs, premiere elements.
Dependency Walker is a free program for Microsoft Windows used to list the imported and exported functions of a portable executable file. It also displays a recursive tree of all the dependencies of the executable file (all the files it requires to run). The program was suggested for use in one of the Adobe community forums discussion threads. I used it, it told me there were errors, they mean nothing to me as a non-technocrat and I dont know where ot go next. However, I will try the troubleshoot-install-logs link you included and see if that gets me closer to a solution. Thanks again.

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    - 0 fatal error(s), 16 error(s), 5 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    ERROR: The following payload errors were found during install:
    ERROR:  - PreMacContentInstaller_LangPacken_US: Install failed
    ERROR:  - Presets: Failed due to Language Pack installation failure
    ERROR:  - HD_LangPackHDOther: Install failed
    ERROR:  - Common_LangPackCommonOther: Install failed
    ERROR:  - SD: Failed due to Language Pack installation failure
    ERROR:  - Common: Failed due to Language Pack installation failure
    ERROR:  - Presets_LangPackPresetsOther: Install failed
    ERROR:  - SD_LangPackSDOther: Install failed
    ERROR:  - HD: Failed due to Language Pack installation failure
    ERROR:  - PreMacContentInstaller: Failed due to Language Pack installation failure
    so I followed more instructions through Library/Logs/Adobe/Installers and eventually got the following , whereupon I gave up.
    anyone got any ideas or do I just dump the Premiere disc ?
    [       0] Fri Nov 26 18:16:59 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 3.5.8.0
    OSX version: 10.6.5 
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    Create Required Folders
    Assuming install mode
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    :: END TIMER :: [Bootstrap] took 6553 miliseconds (6.553 seconds) DTR = 1.22081 KBPS (0.0011922 MBPS)
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 3363 miliseconds (3.363 seconds) DTR = 161.76 KBPS (0.157969 MBPS)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
    Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
    Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
    Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
    Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
    Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
    Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
    Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
    Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
    Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
    Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
    Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
    Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
    Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
    Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
    Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
    Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,3.5.8.0]
    ----------------- CreatePayloadSession: machine is x86 ---------------
    ______ Verify Dependency Subscribers ______
    Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
    Setting property "installLanguage" to: en_US
    Attempting to find the selected language in the set of available payload languages
    Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
    Action string for  {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common  is none
    Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
    Action string for  {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon  is none
    Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
    Action string for  {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther  is none
    Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
    Action string for  {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets  is none
    Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
    Action string for  {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets  is none
    Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
    Action string for  {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther  is none
    Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
    Action string for  {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD  is none
    Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
    Action string for  {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD  is none
    Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
    Action string for  {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther  is none
    Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
    Action string for  {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD  is none
    Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
    Action string for  {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD  is none
    Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
    Action string for  {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther  is none
    Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
    Action string for  {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller  is install
    Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
    Action string for  {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR  is none
    Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
    Action string for  {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP  is none
    Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
    Action string for  {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE  is none
    Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
    Action string for  {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US  is none
    Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
    [       0] Fri Nov 26 18:17:00 2010  INFO
    ::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
    Custom action return code: 0
    :: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 47 miliseconds (0.047 seconds)
    ::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
    Custom action return code: 0
    :: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 0 miliseconds (0 seconds)
    ::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
    Custom action return code: 0
    :: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
    ::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
    Custom action return code: 0
    :: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 4 miliseconds (0.004 seconds)
    ::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    Custom action return code: 0
    :: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 1 miliseconds (0.001 seconds)
    Payloads passed preflight validation.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Call PreSession Custom Hook
    ::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In InstallSessionOpenProc
    In InstallPreSystemCheckProc
    Custom action return code: 0
    :: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 9 miliseconds (0.009 seconds)
    Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
    ::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 4 miliseconds (0.004 seconds)
    [       0] Fri Nov 26 18:17:01 2010 ERROR
    Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:17:01 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
    Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
    ::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 11 miliseconds (0.011 seconds)
    [       0] Fri Nov 26 18:17:01 2010 ERROR
    Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:17:01 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
    Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
    ::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 4 miliseconds (0.004 seconds)
    [       0] Fri Nov 26 18:17:01 2010 ERROR
    Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:17:01 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
    Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
    ::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 10 miliseconds (0.01 seconds)
    [       0] Fri Nov 26 18:17:01 2010 ERROR
    Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:17:01 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
    Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
    ::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 3 miliseconds (0.003 seconds) DTR = 1333.33 KBPS (1.30208 MBPS)
    [       0] Fri Nov 26 18:17:01 2010 ERROR
    Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Payload {07CE3591-3679-4058-8552-44A2F23613B8} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:17:01 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Skipping payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US as payload is not cached
    [       0] Fri Nov 26 18:17:07 2010  INFO
    No operation.  We're done:
    Updating driver data - Action: Remove driver entry
    Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
    [       0] Fri Nov 26 18:17:09 2010  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [       0] Fri Nov 26 18:17:09 2010 ERROR
    The following payload errors were found during install:
    - PreMacContentInstaller_LangPacken_US: Install failed
    - Presets: Failed due to Language Pack installation failure
    - HD_LangPackHDOther: Install failed
    - Common_LangPackCommonOther: Install failed
    - SD: Failed due to Language Pack installation failure
    - Common: Failed due to Language Pack installation failure
    - Presets_LangPackPresetsOther: Install failed
    - SD_LangPackSDOther: Install failed
    - HD: Failed due to Language Pack installation failure
    - PreMacContentInstaller: Failed due to Language Pack installation failure
    [       0] Fri Nov 26 18:17:09 2010  INFO
    Call PostSession Custom Hook
    ::START TIMER:: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In InstallSessionCloseProc
    Custom action return code: 0
    :: END TIMER :: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds)
    :: END TIMER :: [Total Timer] took 22938 miliseconds (22.938 seconds) DTR = 75.6823 KBPS (0.0739085 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 16 error(s), 5 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    ERROR: The following payload errors were found during install:
    ERROR:  - PreMacContentInstaller_LangPacken_US: Install failed
    ERROR:  - Presets: Failed due to Language Pack installation failure
    ERROR:  - HD_LangPackHDOther: Install failed
    ERROR:  - Common_LangPackCommonOther: Install failed
    ERROR:  - SD: Failed due to Language Pack installation failure
    ERROR:  - Common: Failed due to Language Pack installation failure
    ERROR:  - Presets_LangPackPresetsOther: Install failed
    ERROR:  - SD_LangPackSDOther: Install failed
    ERROR:  - HD: Failed due to Language Pack installation failure
    ERROR:  - PreMacContentInstaller: Failed due to Language Pack installation failure
    Search the same string above to find when the error occured.
    Exit Code: 7 - Unable to complete Silent workflow
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    [       0] Fri Nov 26 18:21:03 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 3.5.8.0
    OSX version: 10.6.5 
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    Create Required Folders
    Assuming install mode
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    :: END TIMER :: [Bootstrap] took 4495 miliseconds (4.495 seconds) DTR = 8.89878 KBPS (0.00869021 MBPS)
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 676 miliseconds (0.676 seconds) DTR = 5.91716 KBPS (0.00577848 MBPS)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
    Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
    Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
    Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
    Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
    Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
    Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
    Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
    Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
    Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
    Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
    Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
    Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
    Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
    Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
    Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
    Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,3.5.8.0]
    ----------------- CreatePayloadSession: machine is x86 ---------------
    ______ Verify Dependency Subscribers ______
    Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
    Setting property "installLanguage" to: en_US
    Attempting to find the selected language in the set of available payload languages
    Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
    Action string for  {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common  is none
    Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
    Action string for  {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon  is none
    Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
    Action string for  {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther  is none
    Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
    Action string for  {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets  is none
    Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
    Action string for  {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets  is none
    Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
    Action string for  {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther  is none
    Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
    Action string for  {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD  is none
    Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
    Action string for  {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD  is none
    Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
    Action string for  {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther  is none
    Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
    Action string for  {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD  is none
    Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
    Action string for  {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD  is none
    Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
    Action string for  {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther  is none
    Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
    Action string for  {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller  is install
    Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
    Action string for  {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR  is none
    Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
    Action string for  {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP  is none
    Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
    Action string for  {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE  is none
    Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
    Action string for  {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US  is none
    Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
    ::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
    Custom action return code: 0
    :: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 53 miliseconds (0.053 seconds)
    ::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
    Custom action return code: 0
    :: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 1 miliseconds (0.001 seconds)
    ::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
    Custom action return code: 0
    :: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
    [       0] Fri Nov 26 18:21:04 2010  INFO
    ::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
    Custom action return code: 0
    :: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 9 miliseconds (0.009 seconds)
    ::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    Custom action return code: 0
    :: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    ::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In InstallSessionOpenProc
    In InstallPreSystemCheckProc
    Custom action return code: 0
    :: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 13 miliseconds (0.013 seconds)
    Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
    ::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 4 miliseconds (0.004 seconds)
    [       0] Fri Nov 26 18:21:04 2010 ERROR
    Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:21:04 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
    Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
    ::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 4 miliseconds (0.004 seconds)
    [       0] Fri Nov 26 18:21:04 2010 ERROR
    Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:21:04 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
    Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
    ::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 3 miliseconds (0.003 seconds)
    [       0] Fri Nov 26 18:21:04 2010 ERROR
    Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:21:04 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
    Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
    ::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 3 miliseconds (0.003 seconds)
    [       0] Fri Nov 26 18:21:04 2010 ERROR
    Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:21:04 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
    Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
    ::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 3 miliseconds (0.003 seconds) DTR = 1333.33 KBPS (1.30208 MBPS)
    [       0] Fri Nov 26 18:21:04 2010 ERROR
    Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Payload {07CE3591-3679-4058-8552-44A2F23613B8} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:21:04 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Skipping payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US as payload is not cached
    [       0] Fri Nov 26 18:21:09 2010  INFO
    No operation.  We're done:
    Updating driver data - Action: Remove driver entry
    Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
    [       0] Fri Nov 26 18:21:11 2010  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [       0] Fri Nov 26 18:21:11 2010 ERROR
    The following payload errors were found during install:
    - PreMacContentInstaller_LangPacken_US: Install failed
    - Presets: Failed due to Language Pack installation failure
    - HD_LangPackHDOther: Install failed
    - Common_LangPackCommonOther: Install failed
    - SD: Failed due to Language Pack installation failure
    - Common: Failed due to Language Pack installation failure
    - Presets_LangPackPresetsOther: Install failed
    - SD_LangPackSDOther: Install failed
    - HD: Failed due to Language Pack installation failure
    - PreMacContentInstaller: Failed due to Language Pack installation failure
    [       0] Fri Nov 26 18:21:11 2010  INFO
    Call PostSession Custom Hook
    ::START TIMER:: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In InstallSessionCloseProc
    Custom action return code: 0
    :: END TIMER :: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 2 miliseconds (0.002 seconds)
    :: END TIMER :: [Total Timer] took 14661 miliseconds (14.661 seconds) DTR = 5.18382 KBPS (0.00506233 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 16 error(s), 5 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    ERROR: The following payload errors were found during install:
    ERROR:  - PreMacContentInstaller_LangPacken_US: Install failed
    ERROR:  - Presets: Failed due to Language Pack installation failure
    ERROR:  - HD_LangPackHDOther: Install failed
    ERROR:  - Common_LangPackCommonOther: Install failed
    ERROR:  - SD: Failed due to Language Pack installation failure
    ERROR:  - Common: Failed due to Language Pack installation failure
    ERROR:  - Presets_LangPackPresetsOther: Install failed
    ERROR:  - SD_LangPackSDOther: Install failed
    ERROR:  - HD: Failed due to Language Pack installation failure
    ERROR:  - PreMacContentInstaller: Failed due to Language Pack installation failure
    Search the same string above to find when the error occured.
    Exit Code: 7 - Unable to complete Silent workflow
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 3.5.8.0
    OSX version: 10.6.5 
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    Create Required Folders
    Assuming install mode
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    :: END TIMER :: [Bootstrap] took 4144 miliseconds (4.144 seconds) DTR = 3.861 KBPS (0.00377051 MBPS)
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 338 miliseconds (0.338 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
    Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
    Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
    Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
    Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
    Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
    Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
    Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
    Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
    Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
    Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
    Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
    Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
    Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
    Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
    Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
    Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,3.5.8.0]
    ----------------- CreatePayloadSession: machine is x86 ---------------
    ______ Verify Dependency Subscribers ______
    Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
    Setting property "installLanguage" to: en_US
    Attempting to find the selected language in the set of available payload languages
    Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
    Action string for  {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common  is none
    Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
    Action string for  {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon  is none
    Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
    Action string for  {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther  is none
    Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
    Action string for  {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets  is none
    Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
    Action string for  {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets  is none
    Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
    Action string for  {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther  is none
    Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
    Action string for  {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD  is none
    Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
    Action string for  {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD  is none
    Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
    Action string for  {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther  is none
    Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
    Action string for  {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD  is none
    Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
    Action string for  {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD  is none
    Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
    Action string for  {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther  is none
    Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
    Action string for  {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller  is install
    Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
    Action string for  {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR  is none
    Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
    Action string for  {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP  is none
    Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
    Action string for  {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE  is none
    Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
    Action string for  {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US  is none
    Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
    ::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
    Custom action return code: 0
    :: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 12 miliseconds (0.012 seconds)
    [       0] Fri Nov 26 18:30:44 2010  INFO
    ::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
    Custom action return code: 0
    :: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 1 miliseconds

    After seeing your error, it seems you are installing Premiere Elements Content first before installing Premiere Elements Core Application.
    Could I please request you to install Premiere Elements Core Application first and then try installing Premiere Elements Content. Please let us know if you still have any issue.
    Thanks & Regards,
    Gaurav

  • Premiere Elements 12 will not run after install

    Long time Premire and Premiere Elements user.  Had been using PE 9 earlier this week.  Yesterday purchased PE 12.  Before even downloading, to avoid any potential conflicts, I uninstalled PE 9, then installed PE12.  After reboot, I attempted to launch the application.  it fails.
    Based on http://forums.adobe.com/message/6329465#6329465 I did not find any prefs files, but removed (both) 12.0 directories in an attempt to help things along.  Nothing.
    When I attempt to launch PE 12, "create new project" it just hangs.  This is the dump from Windows in the "stopped working" dialog box:
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          ADOBE PREMIERE ELEMENTS.EXE
      Application Version:          12.0.0.0
      Application Timestamp:          523cd4d5
      Fault Module Name:          dvamarshal.dll
      Fault Module Version:          11.0.0.0
      Fault Module Timestamp:          523cc62d
      Exception Code:          c0000005
      Exception Offset:          0000000000034961
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
      Additional Information 1:          5a5c
      Additional Information 2:          5a5c7f2099c49d46ef167594373b054c
      Additional Information 3:          e2a1
      Additional Information 4:          e2a18ccc946fae77ae70bd7ffb1dd642
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    Help is greatly appreciated.  I have a project I need to edit and post today if possible.  Would like to get this working ASAP. 
    WIn 7 Home Premium, 64-bit, 8 GB RAM.  Nothing else actively running save Chrome at time of repeated failures.
    Thanks in advance

    Caleb
    Thanks for letting us know of the outcome of your contact with Adobe.
    I do not work for Adobe nor am I affliated with it in any way. Just a user in a user to user forum.
    In my troubleshooting of various Premiere Elements has have not yet run into a connection between the  dvamarshal.dll and the computer's video card/graphics card. But, video card/graphics card compatibility issues can cause the type of problems that you see in the program.
    What video card/graphics card does your computer use? Under Device Manager/Display Adapters/, do you see only one card listed or two? Assuming that the card(s) are up to date, then please try the following. We are going to delete the BadDrivers.txt file for Premiere Elements 12. In Windows 7, 8, or 8.1 64 bit, it can be found
    Local Disk C
    Program Data
    Adobe
    Premiere Elements
    and in the Premiere Elements Folder is the BadDrivers.txt file that you delete. In this Premiere Elements Folder are folders besides this BadDrivers.txt file. You do not want anything in the folders in the Premiere Elements Folder, only the file named BadDrivers.txt file. (When you open a new project, the program will generate a new BadDrivers.txt file and hopefully all will be resolved.) Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
    The rationale behind the above approach is explained in the following older thread (post 10). BadDrivers.txt deletion has proven to be a life saver for those with display issues in 9 as well as later versions.
    http://forums.adobe.com/thread/732067
    About reverting to Premiere Elements 9.0/9.0.1....
    We can get tryout files for 9 from the following web site, and you can insert your purchased serial number in them....
    http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
    You have to read the instructions very carefully so that you do not get hit with an Access Denied message.
    But, we need to get your purchased serial number. If you registered Premiere Elements 9 with Adobe, you should be able to see it at http://www.adobe.com under "My Products".
    Please review and consider the above and then we can decide what troubleshooting strategy needs to be developed.
    Thanks.
    ATR

  • Unable to complete setup for Premiere Elements 10 on Mac Book Pro, OSX 10.7.5

    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 7 error(s), 8 warning(s)
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW034: Warning: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW034: Warning: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Check this link, this may help.
    http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html

  • Premiere Elements 7 Crashing on Share DVD every time on Vista 32

    I am running Premiere Elements 7 on Vista Home Premium 32 bit. The machinse is up to specs, quad core, 3GB RAM, Ge Force 9500GT etc. I'm in the US using NTSC. Drive C; has 127GB free and E:, also internal, has 73GB free. Both get defragged and they get cleaned with CCleaner etc.
    I had not used PE7 in a while and I shot video of a birthday party at a go kart track on Canon HV-20. I imported the video, edited it, added quicktracks music and exported the result as DVD going to folder 4.7GB as per Appendix of Muvipix Guide. [note no crash when I did this] I then burned that TS_Video folder to a DVD but it didn't play on DVD player. So I came back to PE7 to try writing an actual DVD directly.
    Whenever I click Share > DVD now I get an immediate crash of the program. Windows provides this info in that error box:
    Problem signature:
       Problem Event Name:    APPCRASH
       Application Name:    Adobe Premiere Elements.exe
       Application Version:    7.0.0.0
       Application Timestamp:    48cee0db
       Fault Module Name:    StackHash_a34a
       Fault Module Version:    0.0.0.0
       Fault Module Timestamp:    00000000
       Exception Code:    c0000005
       Exception Offset:    00000000
       OS Version:    6.0.6002.2.2.0.768.3
       Locale ID:    1033
       Additional Information 1:    a34a
       Additional Information 2:    c9c5f4fd744690d388ab9d5b3eb051a7
       Additional Information 3:    cb2e
       Additional Information 4:    650bb5690556a17e911375b94d3e16f0
    Read our privacy statement:
       http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
      I had to go Task Managaer > Processes and end the APE7 process before I could launch the program again....but the I tried another project entirely, an older one that was shot on a Sony DV Cam and it caused the same crash.
    I cleaned the temp files and registry, restarted....same thing. So I went to this document:
    http://kb2.adobe.com/cps/404/kb404998.html#Before
    ...and started working through troubleshooting steps. I did this so far:
    1. Make sure that the system meets the minimum requirements for Adobe Premiere Elements 7
    check
    2. Install the latest version of Premiere Elements.
    checked, no updates available
    3. Install current Windows service packs and other updates.
    check, every single one is installed on this system. I run CS4 with PSCS4 Extended and Lightroom 2.5 all the time here.
    4. Re-create the Premiere Elements PluginCache.
    This I could not do. Holding Shift on starting APE7 had no effect. It just brings me to the Phosotshop Online signing screen on the elft with Open or Instant Movie on right etc.
    5. Re-create the Premiere Elements preferences folders.
    Could not find them at that location. Will come back to that as I have done complete reinstall of APE7 and deleted evrything I could find at that time.
    6. Disconnect IEEE 1394 devices.
    check, not a startup problem anyway
    7. Troubleshoot third-party plug-ins.
    Have not installed any
    8. Run Premiere Elements in a new user account.
    check, crashes same way
    9. Run Premiere Elements while no other applications run in the background.
    check, very limited set of apps running
    10. Update the video card driver.
    check, latest Nvidia GeFroce9500GT driver installed, also tried previous version, no effect
    11. Verify that other device drivers are compatible with Windows.
    check, devices were made for an work fine in Vista32
    12. Troubleshoot QuickTime.
    check (**PARTLY!**)...I have the latest QT Pro 7.6.4 and latest iTunes installed and working fine.
    HOWEVER,  I do have an issue in PSCS4 where I am not able to open QT Movies in Photoshop. The only response from Adobe's support ticket has been I should upgarde to QuickTime 7.1 or later...Duh, I have 7.6.4 and had said that in ticket. May be this is related?? May be it's a CODEC issue? I do have alot of CODECs on the machine that were set up by Zoomplayer's install center ioncluding latest DiVX etc.....but that should be OK I would think???
    13. Check for codec problems.
    See #12 above...do I disable every CODEC?? Not sure where to with that....?????
    I did read this..."..If you are not certain which codecs should remain on your system, contact Adobe Technical Support for additional help.
    To temporarily disable a video or audio codec, see "Temporarily disable a codec (Windows Vista)" (TechNote kb404892) for details....."
    14. Identify the file that causes the problem.
    Check, any do. Have a number of Elements projects, each of them causes the problem. Even creating a new project with two scenes in timeline and choosing Share > DVD will crash it now.
    15. Remove and Reinstall Premiere Elements.
    Check- ran uninstall, dleted all APE7 and APE4 folders I could find and ran CCleaner on temp files and regsitry.
    RE-downloaded APE7 from Adobe Store and after a reboot installed it. Rebooted. Boom same crash.
    16. Check for font problems.
    Uh, I have only added three fonts to what's in the system...any others were installed by Adobe CS4 Design Premium...didn't spend any time on this.
    17. Set the virtual memory paging file to the default size.
    Have not tried this.
    18. Optimize handling of temporary files by Windows
    check
    19. Repair and defragment hard disks.
    check, do that regularly. Most of my content lives on a 4TB Drobo anyway, but all the APE7 edits have been with fast internal drive that is not fragmented and has lots of room. All scratch disks are set to E: internal SATA 7200 drive...Vista is on C:
    20. Scan the system for viruses.
    Absolutely clean. Running Norton360 and have run exhaustive checks and scans with help from the Tweaks guys including ESET online scanner- Absolutely clean of malware, spyware, trojans, viruses, rootkits or even tracking cookies!
    21. Visit the Adobe User to User Forums.
    Tada! Here I am.
    22. Reinstall your capture card software.
    No cpature problems....it's built in FW13945 on my HP Media Center m8120N and has always worked fine.
    23. Contact Adobe Technical Support.
    Awww man.....really?
    Other stuff I have done and summary:
    ## I've read Steve say these kinds of problems are often Audio Driver problems. I have now installed latest Audio drivers from Realtek HD and Haupagge...latest are there and they work fine. Still crash.
    ## I've flashed both of my DVD writers drives, which are SATA, to latest Firmware and verified them.
    Final note, I CAN share a file and choose to upload it to YouTube which is what I did with the Birthday video.
    I have tried rendering the whole timeline before clicki9ng on Share > DVD still  immediate crash. I *WAS* able to go there when I first edited this rememebr and I saved the DVD to a 4.7GB folder.
    Thanks for any help!
    Phil
    pwscott   AT   gmail

    Pwscott wrote:
    10. Update the video card driver.
    check, latest Nvidia GeFroce9500GT driver installed, also tried previous version, no effect
    After installing recent nvidia drivers you should then uninstall the nvidia stereoscopic 3D driver from Control Panel> Uninstall a Program. This has a known conflict with APE.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children

  • Continue to get this error message when i open premiere elements 12 HELLLLP!!!!

    A problem caused this program to stop interacting with Windows.
    Problem signature:
      Problem Event Name:          AppHangB1
      Application Name:          Adobe Premiere Elements.exe
      Application Version:          12.0.0.0
      Application Timestamp:          530bd24a
      Hang Signature:          62e4
      Hang Type:          1
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
      Additional Hang Signature 1:          62e4700b06d9b2bc1337eb821bd6d23c
      Additional Hang Signature 2:          b5c4
      Additional Hang Signature 3:          b5c45ff93179fbcd9d80037d92e26d89
      Additional Hang Signature 4:          5571
      Additional Hang Signature 5:          55712d2cbc8a094feaed7a714b863d63
      Additional Hang Signature 6:          d6b0
      Additional Hang Signature 7:          d6b0f9de2d8c5e5f8951a44def2b2837
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    jamodi
    What computer operating system is your Premiere Elements 12 installed?
    How far into the opening of the program do you get? Do you get to the Expert or Quick workspaces?
    And, if so, how long can you stay there? What are you doing when you get this message, opening a new project
    or opening an existing one that has been saved/closed or just trying to launch the program from the desktop icon.
    Are you running the program Run As Administrator and from a User Account with Administrative Privileges?
    Do you have the McAfee antivirus program? Do you have the latest version of QuickTime installed on your computer
    with Premiere Elements 12?
    What video card/graphics card does your computer use? Have you verified at the web site of the manufacturer of the
    card that the video card/graphics card driver is up to date?
    If you do not know, check the Device Manager/Display
    Adapters to determine if you have 1 or 2 cards.
    Depending on your answers, the next step will be
    Uninstall the program the usual Control Panel way.
    (If you can get into the program long enough to go to Help Menu/Sign Out, please do that to deactivate the program
    before going to the uninstall in Control Panel area.)
    Do a run through with ccleaner (both the regular cleaner and registry cleaner parts) to get rid of leftovers from
    incomplete uninstalls and reinstalls.
    https://www.piriform.com/ccleaner
    Reinstall the program with the antivirus and firewalls disabled.
    (If you have McAfee as the antivirus, that may be problem, and we can take care of that without having to go
    through this uninstall/ccleaner/reinstall.)
    Let us start here and then decide what next.
    Thank you.
    ATR

  • Premiere Elements 11 App Crash

    I just purchased Premiere Elements 11 and cannot get it to work on my PC.  Every time I attempt to launch it, the program crashes.
    My PC:
    HP HDX 16-1200
    Intel Centrino 2 Dual Core 64 Bit Processor
    Windows 7 64 Bit
    NVidia 9600M GT with latest driver
    From the welcome page, I select "New Project" under "Video Editor".  I am first told that I do not have the latest video driver, but NVidia claims I do.  Then I get "Adobe Premiere Elements 11 has stopped working".  More details contains:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Adobe Premiere Elements.exe
    Application Version: 11.0.0.0
    Application Timestamp: 505bd85a
    Fault Module Name: Display.dll
    Fault Module Version: 6.0.0.0
    Fault Module Timestamp: 505bb29e
    Exception Code: c0000005
    Exception Offset: 00000000000230bc
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 5132
    Additional Information 2: 5132c793e8b2292880da4912b7b4f9d1
    Additional Information 3: f43c
    Additional Information 4: f43cf4f9c1330f09798228e6cebf5f77
    Read our privacy statement online:
    Checking online for a solution provides no results.

    To look into PrE crashing, or hanging, I would look at this FAQ Entry, which begins with setting up PrE to run properly, then goes into tuning up one's computer and OS, and finishes with troubleshooting tips, with links on doing that troubleshooting, working up in "degree of difficulty:" http://forums.adobe.com/thread/792580?tstart=0
    If you are unable to use PrE, Adobe offers a 30-day, money-back guarantee, so just contact Adobe, within 30 days, for your money back.
    Good luck,
    Hunt

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