Premiere elements 11 crashes - mac

Premiere elements 11 crashes on MacPro, works on laptop. I uninstalled. Are previous versions the problem? I see Elements 6 and 10 on the MacPro machine.

cvjmusic
There is no Premiere Elements 6 (Windows or Mac). What are those Elements programs that you mention?
I have an unbelievable number of versions of Premiere Elements and Photoshop Elements on my Windows 7 64 bit and all run well. I run one at at time. Are you running low on computer resources by the addition to the MacPro? (By the way, is the laptop, a Mac also?)
Have you seen the following Adobe document on troubleshooting errors and freezes on Mac?
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-errors-freezes-install-photoshop .html
Did you get your Premiere Elements 11 from Mac App Store as Adobe Premiere Elements Editor (Mac Only) or Adobe Premiere Elements Quick Editor (Mac Only)?
Please review. We will be watching for your follow up.
Thank you.
ATR

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Premiere Elements crashing upon start up

I have transferred my application of Premiere Elements 11 to my new iMac OS 10.9.2 but it will not open up. It starts the process but then it crashes every time. What can I try?

islantweet
Lots of just in case questions...
a. When your older iMac fried, did it trap your Premiere Elements 11 in it so that you could not deactivate it and uninstall it? Adobe allows for the same purchased serial number to be on no more of two of your computers. If this is the case, Adobe should be able to help you clear your account so that you do not have an activated program trapped on an unusable computer. If this applies to you, contact Adobe via its Adobe Chat on the topic of "Serial Numbers Issues or Activating My Product". Click on the following link and, when it opens, click on "Still Need Help? Contact Us." to bring up the Adobe Chat to work on the topic.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product
b. Why are do describing these transfer paths for the Premiere Elements 11 Mac installation on the new computer? Did you purchase Premiere Elements 11 in boxed packaging so that you have a Mac installation disc or did you purchase Mac installation files from a download from Amazon? If you have a purchased serial number for Premiere Elements 11 Mac, you can install from tryout files from the following web site and then insert your purchased serial number in them.
The key to success for this route is to read very carefully the "Note: Very Important Instructions" on that web page so that you do not receive an Access Denied message.
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
More later.
Thanks.
ATR

Premiere Elements 11 Mac Timeline rendering issue

Every time I try to render my video in Premiere Elements 11 on my Mac the program shuts down. Please help,

briank
What are the formats on the Premiere Elements 11 Mac Timeline whose contents you are rendering to get the best possible preview? Do you have this problem with specific media source, and does the problem go away in a new project?
When you drag your file as the first file dragged to the Timeline, do you get an orange line over it or is there no colored line over it then?
If at this point there is an orange line over that content and you Timeline render, is that when you get the crash?
Or, does the crash occurs when you are doing a Timeline render because you have just edited one of the Timeline components? If this is the case,
what effects did you apply to the source and what edits did you perform on it?
If you go to the Adobe Premiere Elements Preview Files Folder in the Adobe Folder, how many preview files are piled up there?
Is your computer connected to the Internet? And, are you getting messages about rendering activation needed at the Timeline level?
Let us start here and then decide what next.
Thank you.
ATR

Text Save Style in Premiere Elements 13 Mac

I can't save styles for text in Premiere Elements 13 on my Mac. I can make one, only one, but it won't save the name and lately it hasn't even saved the style. What should I do to fix that?

TheWhimsicalSort
Premiere Elements 13 Mac
Are you working in the Expert workspace or the Quick workspace of the program?
Adobe has just released the 13.1 Update for version 13. Have you downloaded and installed it? If not, don't right now.
Please do this mini test first in a new project...
1. Open the Titler with Text Menu/New/Default Text
2. In the Text Section of the Titler create your text, apply a style to it from the Styles Section of the Titler, and save
the text style in the Style Section of the Titler.
If that is what you have been doing, then update from 13 to 13.1 And, repeat the mini test run. Do you have the same problem
in 13.1 as you did in 13?
If so, go to the Quick workspace, and repeat the mini test run there. Do you have the same problems in the Quick workspace as
you did in the Expert workspace?
If that does not help the situation, then please delete the Premiere Elements 13/13.1 setting file which should be found
Users
Owner
Libraries
Application Support
Adobe
Premiere Elements
13.0
Please let us know the outcome.
Thank you.
ATR

Premiere elements crashes when burning a DVD

I'm trying to burn a slide show I've created. It's a mixture of photoshop elements photo slideshow and edited videos, about 30 minutes long.
But every time I try and burn it to DVD, premiere elements crashes. It generally gets to about 30% through the encoding media stage.
Has anyone else come across this problem? I thought it might be related to virtual memory, but I've increased this, and it's not had an effect. I'm running it on a laptop with 4Gb RAM, so RAM shouldn't hopefully be a problem.
When trying to burn, i've also tried to reduce the quality so instead of using "Fit contents to available space" I've reduced the bit rate down to 5Mbps so the space required is just over 1.2Gb (it was originally about 2Gb).
Has anyone any suggestions as to how to resolve / diagnose this problem.
I've burnt several DVDs before without any problems, although they were mainly just photos
Thanks in advance
J

The easiest way to do this is with Photoshop (PS). I'm certain that PSElements can do it well also, but do not know what might be different. This is for Photoshop.
Place copies of your files into a folder. I use copies because I do not want anything to happen to my originals and play it extra safe. Add a sub-folder. I name mine something like "Final_PSD's,) etc. In PS, I have a series of Actions, to re-size to my common video formats. They are named things like, NTSC_Wide, NTSC_4-3, etc. The Action is set to Open the files, then change the size to the appropriate dimensions and assign the correct PAR for that Project, such as my NTSC_4-3 gets a PAR of 0.9. The Action then does a Save_As. I keep .PSD's as .PSD's, but JPEG would work well too.
In PS, I go to File>Automate>Batch Process. This brings up a dialog screen, where I choose the Action that I want to run, NTSC-4-3 in this case. I direct the program to the Source Folder and the appropriate Destination Folder, my "Final_PSD's" in this case. If I have the sub-folder targeted for the Destination Folder, I leave the file naming conventions the same. I check Bypass Open command, as I do not need to see the work being done. Check over everything. Hit OK, and in a few minutes, I can re-size hundreds of files. Time will depend on one's system, and also on the size of the Target Files.
I feel that there WILL be differences in PSE, but someone else will have to fill in that info. It has also been pointed out that the freeware image processor and cataloging program Irfanview cand do batch re-sizing quite well. This might be an option. I do not use it for such, so I cannot comment.
Good luck,
Hunt

Premiere Elements 13 (Mac 10.8.5) stürzt beim Start ab

Premiere Elements 13 (Mac 10.8.5) stürzt bei mir immer gleich beim Start ab.
Mein MacBookPro 15 (Early 2011, OS X 10.8.5, 16 GB RAM, i7 2.0 Ghz) dürfte doch eigentlich nicht das Problem sein.
Hat hier evtl. jemand eine Idee?

Kleines Update:
Nach Deinstallation vom Avast Virenscanner läuft PrE 13 jetzt ordnungsgemäßauf dem MacBookPro!

Premiere Pro & Premiere Elements Crash When Open Together?

Anyone have a problem with Premiere Pro & Premiere Elements crashing when open together?
I have PE10 and am doing a trial of Premiere Pro CS6.
Both crash fairly quickly when open together.
i7 2600K
Windows 7 64 Bit
16GB RAM
GTX 470
Corsair AT 850 Watt PSU
Thanks!

The first thiing that comes to my mind is a resources issue. As you have a stout computer, with more than adequate RAM, unless something is failing (like a stick of RAM), or perhaps the GPU, I would not expect to see what you observe. On a much less powerful machine, I have no problem running PrPro, Encore, Photoshop, Illustrator, and a word processor, all at the same time.
I would look into this ARTICLE, which starts with some general tips on setting up one's computer for running PrE, and then goes into system and OS tune-up tips (this is probably where I would start, if the intitial checklist looks OK), and then goes into troubleshooting. I would definitely look here, and especially using Event Viewer to try and track down what is happening, when the crashes occur, and also the one on tools to test RAM, GPU's, etc.).
Good luck,
Hunt

Premiere Elements 10 MAC OSX, can't export to AVI or WMV and Crashes everytime

I recently bought Adobe Premiere Elements 10 3 days ago, instead of FCPX because of pricing issues (Difference around 175€). This App, since i have installed it, keeps crashing every time, with simple actions like split a clip, adding a effects, using subtitles, etc. A video editing app that only exports to wmv or avi on pc version is shameful. I can't even use flip for mac to export to wmv... witch is one of the most used file extensions around the world as well as AVI. This information is not shared on the app store, and i found it later on forums and on adobe website. I am not happy at all and I wish to have my money back. Since i bought it on the Apple App Store, they told me to talk directly to adobe.
The order number is: MH3SJK7FDJ
Waiting for your response
Regards
Martim Durão

Martime,
If you have purchased Premiere Elements, within 30 days, then Adobe offers a full, money-back guarantee, and all you will have to do is contact Adobe with your S/N and invoice info, to return the program for a full refund. Just do not let the 30 days pass.
As for the Supported Export File Formats, see this Adobe KB Article. Note the "Windows Only" besides AVI and WMV.
Now, many Mac-users have had good luck with Flip4Mac, regarding WMV files. Not sure why that is not working for you. Most of those users are on PrPro, but I would not think that would make a real difference, but could be wrong there?
Good luck,
Hunt

Premiere Elements crashes

I've got a very simply project set up, which was working fine. But now when I want to edit it I get:
"Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
The project is just 3 static images with 2 transitions. If I click on one of these elements a click 'properties' it crashes.
I've tried recreating the project from scratch but the same thing happens.
I'm using Mac OS X 10.5.8

Slim,
Welcome to the forum.
Though it is mostly PC-centric (that is all that I use), this ARTICLE might offer some tips, that will also apply to the Mac.
With crashes, where one only has Still Images, I would definitely look to John T's links, as one is always best doing all Still Image Scaling in PS, or PSElements, prior to Importing into PrE. Besides lowering the resource overhead when processing overly-large Still Images, the quality will also be improved.
Good luck, and please let us know a bit more about your Still Images, and the Project's Preset, chosen at New Project (per Steve's questions). Also, Steve is our resident Mac-guru, as he is fully X-platform, and can help translate the suggestions in my link above to that platform.
Hunt

Adobe Premiere Elements crashes on export

Hello,
I am working on a video project in Adobe Premiere Elements 4.0. My computer is a Windows Vista Ultimate 32-bit Dell XPS M1530 laptop with the following hardware:
Toshiba MK3263GSX Disk Drive
285 GB, 149 GB used
burst transfer rate: 3 MBps
5400 RPM
8 MB cache
Intel Core 2 Duo CPU T8300
2.40 GHz
4.00 GB of RAM
Whenever I try to export my project (which is less than 3 minutes long and contains no more than 2.25 GB of 720p 30fps video), the program crashes. Usually, the progress bar will go about half way before an Adobe message tells me that Premiere is running low on system memory. Not long after that, a Windows message appears telling me that "Adobe Premiere Elements has stopped working" and it crashes to the desktop. This has occured without fail perhaps 50 times in all my tries to get this to save.
As this project has progressed and become larger and larger, it has become more and more difficult to export. At first, there were no problems. Then, I had to start restarting the program or my computer immediately before exporting. After making a few more changes and additions, I have been entirely unable to export succesfully.
I have set my export settings at far lower levels than would be acceptable for this project, but the program still crashes. I was most recently trying to save the file as an .mpg with the NSTC Widescreen DVD settings. Trying to save in other file formats and at other settings has not been succesful.
I do realize that this is probably a commonly asked question, so I apoligize for bringing it up again. I have searched for information on this topic and have tried several suggestions, including changing the virtual memory and cleaning up my hard drive.
Is my computer just too weak to export this project? Would a more recent program fix my problem? Are there any techniques or suggestions I should try?
Thank you very much for your help.

>chose setting NTSC HDV
According to Kodak http://store.kodak.com/store/ekconsus/en_US/pd/Zi8_Pocket_Video_Camera/productID.156585800 you are not selecting the correct setting... that camera does not use HDV
If the forum search is working today, search on
kodak zi8
to find out what you should be doing

Unable to install Premiere elements on mac

I am trying to install Adobe Premiere Elements 10. I am on a Mac and start with disc 3. It gets 51% done then exits with exit code 7 and the following message
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed
What do I do?

Thanks for all the replies. Steve has the correct answer. I just do not understand why a program bought directly from Adobe would be shipped when Adobe knows it needs a fix. Why do they not at least note it with the shipment. Not everyone know to check this forum and most people assume a company like Adobe to sell only quality products.
Thanks again to all who took the time to answer.

What is the smartest way to apply green screen effects in premiere elements for mac?

Videomerge looks messy and difference matte kills the foreground and difference video entirely, leaving only the background

Mike Way Jr
What version of Premiere Elements are you using on your Mac computer?
Did you apply the Difference Matte write up that I posted? Many Premiere Elements Windows and Mac users have reported using the technique described for Green Screen.
http://www.atr935.blogspot.com/2013/05/pe11-difference-matte-as-substitute-for.html
I have not heard of any alternative for the Premiere Elements Mac user other than go Premiere Elements Windows.
Please review and let us know the outcome.
Just not to take anything for granted, I ask "Have you reviewed your green screen prep work?"
Thank you.
ATR

Photoshop elements and premiere elements for mac in spanish?

Hello I´ve change from PC to MAC and I want to buy the new version elements 13 for Mac, but when I go to buy it I haven´t got the spanish option... Do you know if I download it in english I can change it before to spanish???
Excuse me for my english I hope you can understand me

Maria.garcia.arcos are you purchasing Photoshop and Premiere Elements 13 from Adobe directly? If so multiple languages should be supported. I would recommend contacting our support team directly at Contact Customer Care if you have any questions regarding your specific order.

Reinstalling Adobe Photoshop Elements and Adobe Premiere Elements on Mac instead of PC

I have Adobe Premiere Elements 12 and Adobe Photoshop Elements 12 on my window pc. Pc broke down and its replaced by MacBook Pro. Can i reinstall these program on my Mac without bying the programs once more?

yes.
download the correct installation files and use your cross-platform serial number to install,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

How can i buy and download adobe premiere elements for mac without being a student?

I can buy it for windows. And the student/teacher edition is there for mac and windows. But no mac-version for mac available on the pages. How? Why?

Buying guide: version comparison | Adobe Premiere Elements 13

Adobe Premiere Elements for Mac

Is there any version of the Adobe premiere elements that works on Mac and Windows?
Thanks.

Hi coopint
premiere elements is a cross-platform license. one purchase supplies two installers for both (mac and pc) installations.

Premiere elements 11 crashes - mac

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