Premiere elements 11 does not recognize blu ray burner

Purchased Pawtec external blu ray burner. Premiere elements 11 recognizes it as a dvd burner but not a blu ray burner. How can I fix this?

Long160
There is no burn to folder for Blu-ray in Premiere Elements (any version), so we cannot use that escape route. What has been used in the past as a workaround for this "no burn to folder for Blu-ray" is creating a Blu-ray disc image with Premiere Elements in conjunction with a virtual Blu-ray burner with a virtual BD-RE disc. I have written about that in the following blog post
http://www.atr935.blogspot.com/2013/11/pe12-disc-imagephantom-burner-pe.html
But, as for the Pawtec external Blu-ray burner being recognized in the Premiere Elements 11 burner location in burn to Blu-ray,
a. you may just have an external Blu-ray burner that is not compatible with Premiere Elements
b. you could try for a Premiere Elements 11 uninstall/reinstall going the route of Deactivation with in the program (Help Menu/Deactivate), uninstall via regular Control Panel route, ccleaner run through (https://www.piriform.com/ccleaner), reinstall.
Have you tried another USB port? Does the Blu-ray burner require one or two USB connections to have enough power for functioning?
Also, do you have all you operating system updates?
More later.
ATR

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Premiere elements does not recognize Blu-Ray disc, says media not present. Under 12 I was able to record 3 blu-ray dvds using the same burner and discs I'm trying with 13. What is the problem?

I installed PE13 and cannot burn blu-ray DVDs. I was able to burn 3 blu-ray DVDs using PE12. When I select DVD from the menu it recogniazes that it is not a stadard DVD as I get an 'incorrect media' error message. It will burn standard DVDs of the same video using standard DVD mefia.
What is going on here?
When I loaded PE 12 back on the computer I cannot load a file created with PE13. Looks like a format change? Can I convert file back to PE12?

Juergen
Terrible news. Sorry about that.
The following is an excerpt from my Premiere Elements 13 blog post, the section on Publish+Share/Disc
The ISO Image choice is only in Premiere Elements 13.
DISC. Major Changes Include Burn to offering ISO Image for DVD, Blu-ray, and AVCHD plus 2 new 1080p @ 23.976 presets for Blu-ray.
The major categories of Publish+Share/Disc/ are DVD, Blu-ray, and Blu-ray. DVD and AVCHD offer burn to disc, folder, and new ISO image. Blu-ray offers burn to disc and new ISO image.Like 12, the new version's DVD, Blu-ray, and AVCHD presets do not have an Advanced Button under which to customize the preset and do not have a "Share Work Area Bar Only" option for selective sharing of the Timeline content Sketch of DVD, Blu-ray, AVCHD includes
DVD (new features)
Burn to:
Disc
ISO Image (4.7 GB) NEW
ISO Image (8.5 GB) NEW
Folder (4.7 GB)
Folder (8.5 GB)
Presets
NTSC_Dolby DVD
NTSC_Widescreen_Dolby DVD
PAL_Dolby DVD
PAL_Widescreen_DVD
As before in 12, frame rate is 29.97 interlaced frames per second NTSC and 25 interlaced frames per second PAL.
AVCHD (no changes)
Burn to:
Disc
Folder (4.7 GB)
Folder (8.5 GB)
Presets
H.264 1440 x 1080i NTSC Dolby
H.264 1440 x 1080i PAL Dolby
H.264 1440 x 1080p NTSC Dolby
H.264 1920 x 1080i NTSC Dolby
H.264 1920 x 1080i PAL Dolby
H.264 1920 x 1080p NTSC Dolby
Except for the two 1080p presets with frame rate of 23.976 progressive frames per second, the other presets all have a frame rate of 29.97 interlaced frames per second NTSC or 25 interlaced frames per second.
Blu-ray (new features)
Burn to:
Disc
ISO Image (25 GB) NEW
ISO Image (50 GB) NEW
Presets
H.264 1440 x 1080i NTSC Dolby
H.264 1440 x 1080i PAL Dolby
H.264 1440 x 1080p NTSC Dolby NEW
H.264 1920 x 1080i NTSC Dolby
H.264 1920 x 1080i PAL Dolby
H.264 1920 x 1080p NTSC Dolby NEW
Except for the two 1080p presets with frame rate of 23.976 progressive frames per second, the other presets all have a frame rate of 29.97 interlaced frames per second NTSC or 25 interlaced frames per second.
Look to Burn To: in the Burn Dialog, and scroll down there to the option that you want.
Please let me know if this ISO Image choice is going to work for you. But I will keeping searching for the answer to these no media present situations.
ATR

Encore CS4 does not recognize Blue Ray External Driver

I just bought a LG blue ray external drive writer which comes with Cyberlinks SW. From Premiere, I opened Encore to burn (build) a sequence on the LG Blue-Ray burner, but it does not work: - In En Project setting, the “Player” is grayed-out and only “Adobe Player” is displayed. - In En Build tab, when I choose the Format as Blue Ray and Output as Blue Ray Disk, the Build button is grayed out and Recorder shows None Found. However when I change the Format to DVD, the Build settings automatically change and the Recorder LG Blue Ray is shown. How do I make En to recognize the LG Blue Ray and burn in Blue ray format? Thanks, Vlad.

There are many threads in the Encore forum regarding reasons that burners are not seen. Most of these problems can be traced back to specific software, and most of the rest have to do with how the hardware is set up. You can find most of these in the main forum, and the Burning DVD sub-forum, with a Search.
First thing that I'd check is that your OS sees your hardware. In Windows, Control Panel>System>Device Manager. Check here (or within your OS) to make sure that it's just not a bad installation.
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Hans Segalt Hansen
Thanks for the follow up.
1. Did you overcome the Shared Technologies error on reinstall? That is a troublesome issue that is independant of Premiere Elements version and computer operating systems. There are many suggested remedies. The one that has been working for me lately is renaming the OOBE Folder to OLDOOBE before reinstall.
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder is the OOBE Folder that you rename if this Shared Technologies error is blocking an install or reinstall.
As for
The setup has detected that ElementsAutoAnalyzer.exe dynamiclinkmanager (dynamiclinkmanager.exe)
Opening to Task Manager/Processes, finding those .exe files, and doing an End Process typically takes care of those problems.
Since you have reinstalled the program, you must have succeeded in the above. Great job.
Have you done an inspection, seeking pile ups of preview files, conformed audio, and conformed video files? Is the computer defragmented? These days the defragmentation is done automatically, but worth checking.
You indicated that the video card driver is up to date. Was the latest update done after Premiere Elements 11 was working well? If so, you could look at roll back of the video card driver version. If it does not improve the situation, you could always revert to the one that you know to be current.
A remote possibility that an antivirus update might be involved in the recent events. Have you looked at your present situation with and without the antivirus enabled?
ATR

I have consolidate my folders related to the video I am in the progress of working on. Premiere elements does not follow their new location. How do I syn them back up all at once so premiere doesn't ask me for their location when I open the project

I have consolidate my folders related to the video I am in the progress of working on. Premiere elements does not follow their new location. How do I syn them back up all at once so premiere doesn't ask me for their location when I open the project

This is the Photoshop Elements forum, not the Premiere Elements forum, located here:
https://forums.adobe.com/community/premiere_elements
When you open the project, it should ask you where the first file is located. After you tell it where it is, it should be able to find the rest of them if they are located near the first one. Then save the file. If you move the files again, you will have to relink them again.

Adoble photoshop elements does not recognize printer although other software programs do print...

Adobe Photoshop Elements does not recognize printer..error message says you must install printer. Other software does print documents.

Try opening an image in full edit, then press crtl+p
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Adobe Premiere Elements does not open after installation

Hello,
I have written before last week. I have bought Adobe Photoshop Elements 11 and Adobe Premiere Elements 11.
I had a trial version of Photoshop Elements 11 and with the code I could access the full version.
However Premiere Elements did not open after installation. I did not had a trial version so I first downloaded the full program. I went through the whole installation process and everything seemed ok, no error messages. But when I tried to open Adobe Premiere Elements after restarting the computer it did not open at all. Nothing happened.
I have de-installed and re-installed the program for a couple of times over and over again but with not result. Also tried to download the trial version first and also this didn't work. I checked my Quicktime and updated to the latest version.
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I hope you can help me out!
Thanks!
Inge

Yes I saw it but PSE (refers to Photo Shop Elements??) and I have trouble with Premiere Elements..(so the video program)
The Photoshop Elements worked.
I am not sure what to do here also the link at your reply "working with your operation system tools" didn't work..(got the "broken link error")
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Inge

DVD drive does not play blu-ray

I am wondering if anyone can help me. I have been trying for the last several days to get my DVD drive to read blu-ray's. It is an HP DV-7 1038ca and there is a Blu-Ray symbol on the drive. When I put a BD in the drive, it cannot read it at all and says there is no disc in the drive. It plays regular movies and I have never had any problems with it.
I have taken some of the earlier suggestions to people with similar problems. I tried Matz_Run.dvd.exe and it told me I had a problem. It said I can read HD-ROM but it would not recognize the disc in the drive. I dried some Cyberlink software to detect BD and BD-3D technology (I forget what it was called) and it said that everything except "software" was functioning. I have loaded the latest HP Quickplay and that did not work. Then I saw that Mediasmart's latest version was actually the replacement. I downloaded Mediasmart from the HP website (as I did not have it before this), then I installed it and upgraded it to the latest edition directly within the software. My computer still refuses to acknowledge there is a disc in the drive when I put an HD disc in. The discs I am trying to read is a 4-part series from BBC vvideo called PLANET EARTH. I have no other BluRay discs currently at my disposal. I even tried changing the country code just in case and this did not work.
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Please help.
This question was solved.
View Solution.

Hi,
Does the drive still recognise and play DVDs and CDs? If so, I'm afraid it does look like this may be a hardware issue with the BD laser.
One further thing to try is to open the drive and carefully clean both lenses and check again, but if this doesn't help, you may want to start considering replacing the Drive.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Windows 8 media center does not see blu ray

G'day - Setup is a BDP-3100, a laptop w/ Windows8.1, a Synology server and a panasonic TV. All are DLNA. The blu-ray can see the laptop as a DLNA server and the laptop can see the Blu Ray is on the home group Windows Media play can see the Synology server and the TV; it does not list the Blu-Ray MY GOAL: I no longer own a CD-ROM. Trying to copy photos off of a CD using the Blu-ray. Oh, and actually playing Blu-rays on the laptop would be nice. What am I missing?

Hello twalsh99, thank you for your message. Welcome to SONY Community!
Unable to play, stream, or throw media content using the DLNA feature
IMPORTANT:
Make sure that the Internet video device is connected to an active Internet connection.
Make sure that the latest system software update has been performed on the Internet video device.
The words play, stream, or throw are used to describe sending media over a DLNA® network from one device to another. Use this solution if you have set-up your DLNA Certified® devices according to the instruction manual or help file of each device and you are still experiencing difficulty getting your DLNA network to function.
1. Is the Media Server, Media Server Software and Client Device all DLNA Certified?
If the answer is Yes go to Step 2.
If the answer is No replace the device with a DLNA Certified device.
NOTE: Not all products are DLNA Certified devices guaranteed to work in every DLNA network.
Are the Media Server and Client Device on the same network? If they are on the same network, the Client Device will be able to see the Media Server as in the following example:
NOTE: You can also do the same check from the Media Server file sharing application. Refer to the supplied operations guide or help files for information on how to check and see if the Client device is listed in the screen.
If the answer is Yes go to Step 3.
If the answer is No follow the sub-steps below:
1. Confirm that the devices are connected to the same network. This can be done by doing an IPCONFIG check using a computer. In locations where there are several different Wi-Fi networks close to each other, one device could actually connected to different network.
2. Make sure that the Firewall settings on the router are not preventing the Media Server from seeing the client device. Refer to the instructions supplied with the Router or contact your Internet service provider for assistance.
3. Reset the router.
4. If the router has the UPnP setting turned On, try turning it Off and reboot the router.
5. If the router has the IGMP snooping setting turned On, try turning it Off and reboot the router.
Can the Client Device see the Media Server?
If the answer is Yes, go to Step 5.
If the answer is No try the following:
1. Refresh the Internet services feature on the client device.
2. Verify that the maximum number of servers on the Client device has not been met. If the number has been exceeded remove other Media Servers. Refer to the manual supplied with the Client device for further information.
3. Run the Network Diagnostic or Troubleshooting feature of the Client Device.
4. Power cycle the Client Device, the Router and the Media server by turning each one off and then removing the power cord for 1 minute.
NOTE: Always refresh or rescan the Client Device to search for media servers after making any of the changes listed above.
4. Can the Media Server see the Client Device?
If the answer is Yes, go to Step 5.
If the answer is No try the following:
1. Check the firewall settings on the routerto make sure that it is not preventing the Media Server from seeing the Client Device.
2. Make sure the Client Device was set-up correctly.
3. If using a wireless connection, make sure that the Internet signal is not being interrupted or lost. Refer to the manual or help files for the Internet speed requirements.
NOTE: A Wired connection is recommended to reduce interference or loss in speed.
5. Can you see the file you want to play from the Client Device?
If the answer is Yes, go to Step 6.
If the answer is No try the following:
1. Confirm all necessary settings are enabled on your Media Service Device. The following solutions will provide assistance when using a Windows 7 PC:
How to set up and troubleshoot a home network.
How to set up a DLNA server.
If the Client Device being used is a computer, try temporarily disabling firewall and virus protection Through the firewall or Security Suite application. Some firewall and virus scanners can control the access of the computer input and output.
6. The media file is listed on the play list but will not play.
Download the sample files to the Media Server and confirm that it plays.
NOTE: If the device is able to play one of these files, then the media file being used may not be formatted in a manner that is supported by the Client device. DLNA supports specific file formats or profiles. Media files that do not match the profiles are not supported.
If you are still experiencing problems, we also suggest trying another Media Server software such as Serviio, Skifta, Twonky. Or another Media Server and repeat the set-up process.
The third-party software recomended above are provided for your convenience and should be used at your own risk. Sony does not support nor guarantee the reliability of unsupplied 3rd party software.
How to set up a DLNA server: https://us.en.kb.sony.com/app/answers/detail/a_id/33278
How to set up and troubleshoot a home network:
https://us.en.kb.sony.com/app/answers/detail/a_id/31738
Hopefully this post helps you! Mark it "accept as solution"

Adobe premiere Elements does not find my Sony HDR-CX160

When I try to use my Hi-DEF Sony HDR-CX160 video camera, Adobe premiere Elements 10 does not "find" the camera. Why not?
Dan Eller

When you do use Windows Explorer (or Mac Finder, I think... I don't have a Mac... and you did not say) to copy the files from the camera to your hard drive, do as it says in http://forums.adobe.com/thread/1015001?tstart=0 so you don't lose the metadata
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Solved!
Go to Solution.

It has nothing to do with the drive.
Blu-ray movies are encrypted using keys. Hackers break the keys. So new Blu-ray movies then come out using new keys. WinDVD (your Blu-ray playing software) contains the keys, and needs to be updated. So see if there's a WinDVD update available from Lenovo's site. If not, then you'll have to pester Lenovo to get a new update from Corel. You can't get the update from Corel yourself.
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Good luck!

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juul18

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>new to premier
The Tutorial Links Page http://forums.adobe.com/thread/1275830 may also help
Plus...
Premiere Elements FAQ List (2 pages of FAQ as of September 2013) http://forums.adobe.com/community/premiere_elements/premiere_elements_faq?view=all
Premiere Elements TIPS List (6 pages of Tips as of September 2013) http://forums.adobe.com/community/premiere_elements/premiere_elements_tips?view=all

Premiere elements 11 does not recognize blu ray burner

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