Premiere Elements 11 Download interupted

Hi
While installing Premiere Elements 11 from disc to my Windows 8 computer, my toddler turned off the power supply. When I have rebooted my computer the icon appears on my start screen, but when I go to open it it says there is a problem and I must uninsatll and re-install the product. However, it won't let me uninstall it.
It comes up with the error message 'Error Applying Transforms. Verify that the specified transform paths are valid'. I cannot seem to resolve this problem.
I have tried restoring my computer but it won't let me do that either. It says 'system restore failed while scanning the file system on the drive C. The drive might be corrupt. Try chddsk. Unspeicified error during system restore (0 x 81000204).
I've tried Chkdsk and nothing comes up.
I have tried the adobe CS5 cleaner tool which runs but doesn't seem to do anything.
I have downloaded the Adobe support advisor which comes up with error 'A resatart is pending. Bootstrapper error has occurred.' It then says to restart the systeme which does nothing.
Please!! Can anyone help me?

I've managed to restore my computer to before the date I installed Premiere Elements by temporarily deactivating my Anti virus and the Adobe Premiere Elements has gone. However, I'm now trying to re-install it and it is coming up with the eror of failing to Install Shared Technologies.
I've then followed the troubleshoot tip on Shared Technolgies which told me to use Adobe Support Advisor. This came up with two issues;
cpsid_82829s1: "A restart is pending," bootstrapper error has occurred.
Click here for details and corrective actions related to this issue.
I've tried re-starting and it doesn't work.
cpsid_84344r3: Error, "Application manager is needed" - Creative Suite 5
Click here for details and corrective actions related to this issue.
I've tried to download Application Manager but that came up with 'Installer failed to initialize' and to consult Adobe Support Advisor.
So I am just going around in circles here.
Can anyone help me please?

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Adobe Photoshop Elements & Adobe Premiere Elements download

I purchased these together online a few days ago. I was asked for a serial number after downloading Adobe Photoshop Elements, and after the download an icon appeared on my desktop. I proceeded to download Adobe Premiere Elements and after it was completed (I thought) I was never asked for a serial number nor did an icon appear on my desktop. Is Adobe Premiere Elements automatically incorporated into Adobe Photoshop Elements when it is downloaded which could be the reason I don't have a Adobe Premiere Elements icon on my desktop? AND, how can I tell if I now have Adobe Premiere Elements???

Texas Hill Country Gal
Although you have not stated it, I will assume that Photoshop Elements 12 and Premiere Elements 12 on Windows 7, 8, or 8.1 64 bit are involved here.
What computer are you downloading Photoshop Elements 12 and Premiere Elements 12 to?
Photoshop Elements 12
Do you now have Photoshop Elements 12 installed on your computer to the extent that you can open the Photoshop Elements 12 Full Editor and the Elements Organizer 12 that comes with it? If you go to Control Panel Programs, is Photoshop Elements 12 included there on the list of installed programs?
Premiere Elements 12
If you go to Control Panel Programs, is Premiere Elements 12 included there on the list of installed programs?
Let me back up, after the download of Premiere Elements 12, did you run the setup.exe to install it. Did you ever get a message that Premiere Elements 12 was successful installed?
General Comments
Photoshop Elements 12 and Premiere Elements 12 are standalone products. Both come with an Elements Organizer 12. And, when they are installed on the same computer, they share the same Elements Organizer catalog. And, they do have some integration perks when both are on the same computer. But, they are standalone products.
At this time do you have installation files on your computer, one set for Photoshop Elements 12 and one set for Premiere Elements 12?
Please review and then we can decide what next based on your answers.
Thank you.
ATR

Cant find premiere elements download.

where can I download premiere elements to re-install?

assuming you mean version 12, http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements

Premiere Elements Download Keeps Stalling

Hi,
I've been trying to download a trial of Premiere Elements 12. I've tried three times and the same thing happens: the progress bar shows that it's 99 percent done and then the download stalls. When I go to the downloaded folder, it contains a folder for Premiere, but within that is the disk image for Photoshop Elements which mounts and runs fine.
I need Premiere Elements, so what can I do. I'm on a macbook running OS10.9 (Mavericks).
Thanks!

RFSLeander
Glad for your success in obtaining a Premiere Elements 12 tryout.
I am guessing, but I think I may know the cause of you downloading Photoshop Elements 12 tryout when you wanted Premiere Elements 12 tryout.
Can we assume that you went to the following link for what you wanted, that is, the Premiere Elements 12 tryout download?
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=us
I have not done this in a while, but it is my recollection that once you get by the Adobe Download Manager, you are faced with the actual page for the download. But, you have to make sure that you have the correct program selected at the bottom of the page. I think it was a scroll to the left or right situation. I have found that the download selection it not always initially set for Premiere Elements even though that was your selection to start this whole process.
ATR

Number of Premiere Elements downloads allowed

If I purchase a download of Adobe Premiere Elements 13, can I download it to both my desktop and my laptop?

Roxdill yes you can install the software on up to two computers. For more information on how to activate Premiere Elements 13 please see Activation & Deactivation Help.

I purchased the Adobe Photoshop Elements and Adobe Premiere Elements and when I went to download it, only Premiere Elements downloaded.

I wasn't even given a chance to enter the serial number for Photoshop Elements. I ordered the product on the Adobe website so i don't have any discs. I already have Photoshop Elements 10 if that changes anything. Please Help!

You can download the latest Photoshop Elements version from https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

Mountain lion Premiere Elements downloaded fine, not opening?

Any idea?
Thanks in advance,
Wes

Thanks Mag50Cal,
I just had great response from someone Jeff A Wright on staff and then got on Chat, found out I was issued the Windows version not Mac, Though I did select Mac when ordering, so I'm downloading now and when finished it should work.
I'll keep you posted.
Thanks for response!!
Wes

PS Elements with Premiere Elements (download), buy at Adobe site = $99, Amazon = $85

How do I choose, is there an unseen advantage to purchse from Adobe ? Thanks, Marco

There is no advantage at all to buying from adobe. Buy it wherever you get the best price.

Premiere elements 12 does not launch, nothing happens

I've been using Premiere Elements 12 a few weeks ago and it used to work fine but since yesterday I'm not able to launch it. I don't get any error message, just nothing happens.
I tried to reinstall it, disable the firewall too, but nothing works I don't know what to do.
I own a Dell Inspiron 15R, Windows 8 64bit, intel core i5-4200U CPU @ 1.60GHz 2.30GHz.
Any suggestions ?

Mike
After chloroform started this thread, soon afterward BillMMBill introduced similar issues. It gets confusing when more than one exchange of information is going on at the same time and user specific Q&A from more than one user is interwoven. Consequently, good idea to monitor the results in this thread, but it would probably be to your advantage to start your own new thread if you do not see answers in the thread we are in now going in your direction.
I have been trying to weave in and out of chloroform and BillMMBill specifics.
For now I would offer this
a. Are you working with Photoshop Elements or Premiere Elements?
b. Have you read all the information in the links provided in this thread?
c. Have you attempted to uninstall/ccleaner/reinstall the Adobe Reader if you suspect that its update is at the core of your problems?
If you are dealing with version 12 (the latest version) and if problems defy resolution, you may want to contact Adobe via Adobe Chat to discuss the topic "Downloading, Installing, and Setting Up". Other choices might bounce you back to the forums.
Contact Customer Care
After the link opens, click on "Still Need Help. Contact Us." to bring up the Adobe Chat to discuss Premiere Elements Downloading, Installing, and Setting Up.
If this is really a Photoshop Elements 12 based issue, then please check out the SLStore and SLCache Folder fix in
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
That worked for me with for Photoshop Elements 12 Editor that would not open.
Thanks.
ATR

Uploading using Adobe Premiere Elements 12 Network problems

Hi,
Is there a place in Adobe Premiere Elements 12 that we can insert our company proxy details, the reason being. When I go to Publish and Share and click "Social Websites" and want to upload a video to youtube and push next it gives the following error "Online Services encountered an error. The services will be terminated or paused if possible."
If I use a 3G card it allows us to upload. Our network must be blocking this link or programme, yet we have made sure from our side adobe is not blocked on the network and I have access to all websites.
My question is can we insert proxy details somewhere or can I get the link of where that link is taking us to when pushing next trying to upload with youtube via adobe . I know it is going to youtube but I need the exact URL to make sure we allow this link to work.
Anyone have the answer for me?

MaudeSt
This is not Adobe. Rather user to user. For network problems when using the current version which is now Premiere Elements 12, please contact Adobe via its Adobe Chat.
Click on the following link, and then find and click on Chat Panel to discuss
Premiere Elements
Downloading, Installing, Setting Up
Downloading, Installing
Chat Panel
Contact Customer Care
I have set the web page to the Chat Panel level. If it does not hold the setting, then you will need to navigate to Adobe Chat using the topics
above as guidelines. If you end up seeing only Ask the Community instead of Chat Panel, then try again later. Chat has been having in times
when it is unavailable due to updating. It is an on and off situation lately. Chat has the option to do remote control of your computer for
troubleshooting purposes. We do not.
At the moment that I am hitting the "Add Reply" for this post, only Ask the Community option is being displayed at the Adobe Chat contact link.
Please let us know the outcome.
Thank you.
ATR

Premiere Elements 13 is looking for Drive E (dvd), I don't have a Drive E on the machine.

V 13....I have installed it on both a Win7 and Win 8.1 machine, and when I try to create a new project I get a an error..."No Disk"....."There is no disk in the drive. Please insert a disk into Drive E:" I have no drive E on this machine. I can click on "Cancel" several times, and it clears. The same happens whne I trry to exit out of Premiere Elements.

Download Photoshop Elements products | 13, 12, 11, 10
Download CS6 products
Mylenium

Error message when downloading Adobe Premiere Elements 11

When attempting to download the Adobe Premiere Elements 11 from the cd, I'm getting an error message that reads: "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again".I'm using a Windows 7 Operating System. When I attempt the download again, I get the same error message.

Curtis Baughman
Many of us have encounted this issue. The problem is not confined to a particular version or computer operating. Many homemade remedies and scientific ones have worked for some and not others. The most recent fix was offered by an ID by the name of Maud Barbara and seems to have been the answer for that user and at least one more.
Maud Barbara's fix can be found at the end of the very long thread on the subject found
http://forums.adobe.com/thread/1121947?start=40&tstart=0
The rough Google Translate went
Hello
I had the same problem as you and I just d have the solution:
go to C / program files (86) / common files/OOBE
Rename OOBE by OLDOOBE
and your problem is resolved
You can reinstall the software
What worked for me in this case was none of the above. How I and others navigated this installation problem is documented in the thread cited.
We look forward to your results to see what turned out to work for you.
Thanks.
ATR

I purchased Premiere Elements 13 a few weeks ago, it downloads without issue, but I can't open it. I get an error message that reads "Elements 13 has stopped working" HELP!!!

I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"
I have removed it and redownloaded it several times, and still no luck... HELP!
When I contacted Adobe support that's all they suggested, to reinstall...

taveliben
What computer operating system?
Uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled is not a bad idea. But, let us look at some other
factors before that.
1. When you try to open the program, how far do you get....Welcome Screen - clicking on Organizer or Video Editor or other?
Have you tried to open the program directly from the Adobe Premiere Elements.exe file after you have applied Run As Administrator to that file?
2. Does the problem exist with and without the antivirus and firewall(s) disabled? Are you working in a school or company network?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card driver version up to date according to the website of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed and are you running the programs as administrator?
Let us start here and then decide what next based on the details in your reply.
Besides uninstall/ccleaner/reinstall, we may next try deleting the Adobe Premiere Elements Prefs file or the whole 13 Folder in which it
exists or installing the program in a newly created user account with administrative privileges and trying to run the program from there.
But, let us rule in or out the first 4.
Any questions or need clarification on any of the above, please do not hesitate to ask.
Thank you.
ATR

Adobe Premiere Elements 11 download archive part is missing

I bought Adobe Premiere Elements 11 online 18 months ago. Switched PCs, trying to download it again to the new PC. Get this error: "The file archive part of Adobe Premiere Elements 11 is missing. You need all parts in the same folder in order to extract Adobe Premiere Elements. Please download all parts." Any ideas/help? - Jacque

you need file 1 of 2 and file 2 of 2. you only downloaded one of them (the exe). you also need the 7z.
download both, put them in the same directory and click or double click the exe.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe Premiere Elements 11 & Photoshop Elements 11 Errors, Downloading Problems, Uninstalling probs

On May 8, 2013 I ordered Adobe Premiere Elements 11 & Photoshop Elements 11. To this day they do not work properly, did not download properly, nor can I get them uninstalled properly to reinstall properly. I have not been able to contact Adobe all these months, & now they tell me I have to pay $39.00 more just to speak to them. I refuse to give them anymore money than I have already gave them! Does anyone know how I can resolve this issue? I currently have Adobe Photoshop Elements 7.0 & Adobe Premiere Elements 7.0. I was upgrading.

Thank you so much for replying. But I sort of solved the problem, yet I didn't solve the problem. I am running Windows 7 on my computer. When I purchased Elements & Premiere 11, I purchased a 1 time download from Adobe. Upgrading from 7.0. When I went to download it, then install it, it told me that through an error message, that it was not downloaded or installed correctly, so I would have to uninstall the whole thing & start from scratch, basically. So, I went into the control panel to delete the program. Hit uninstall, & it told me after it was done, that everything was not uninstalled & had uninstalled incorrectly. Now it was missing from the Control Panel, & I could not find the remains anywhere, I thought I would try to redownload it again. So, going through the process, it would let me download it, but it would not install due to the remains of the previous installation. I tried everything. And when I tried to go straight to Adobe, it was a no go. I put it on the back burner for months & used my 7.0 occassionally. Today I decided I wanted it fixed. I went to Adobe...my licenses are still in my account. But no matter what I did, it would not accept my old licenses. With the help of a previous poster, maybe on a different thread, I was able to uninstall the old program remnants. But I could still not download 11. I just decided to cut my loses, & purchased 12. I bought the trials, downloaded them, they worked great, & I purchased them. So, all's well that ends well. Of course, I am $170-some dollars in the hole, but whatever it takes. Again thank you for your reply to my delima.

Premiere Elements 11 Download interupted

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