Premiere Elements 11 editor won't start
I've used this program on three previous projects on my HP with a Icore5 processor and have had no problems. Recently I have started a new wedding project and was having some problems with the media loading very slowly. I finally got tired of waiting on it to load and restarted the machine. After that the video editor will not start. I ran "malwarebytes" to get rid of the malware and spyware after I experienced the problem. I have tried to load it from the organizer too and have had no luck. when I click on the editor, the purple and black "loading" bar act as if the program is loading ,but eventually will just stop. Also if you suggest that I reload the software ,is there a way to retrieve the project that I started or do I have to start over. Please give me some suggestions as I am becoming very frustrated with this and at wits end!!! The organizer opens just fine. Thanks in advance for any help!!
moss7202
One of my family lines is made up of truck drivers. There is no such thing as a mere truck driver.
If you want, I will try to help you find those files that GautamBahl suggested. I do not know if that is the answer. But we can rule it in or out as a factor in your issue so that you can move forward with your video editing project.
Windows 7 64 bit Computer
SLstore (disable or delete)
You are going to go to Computer and then follow the path...
Local Disk C Folder
Program Data Folder
Adobe Folder
and in the Adobe Folder is the SLstore folder that you delete or disable
(if you disable, then just change the file name from SLstore to SLstoreOLD...to rename, right click the folder, and rename in the field provided).
See Path in Header .....Computer Local Disk (C:) ProgramData Adobe.....
The line up on the right side of the screenshot represents what is in the Adobe Folder in the path. All you want is the SLstore Folder in that Adobe Folder. Right click it there for the renaming for disabling.
Window 7 64 bit
SLcache (disable or delete)
You are going to go to Computer and then follow the path...
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder is the SLcache Folder that you will delete or disable as described above.
See Path in Header....Computer Local Disk (C:) Program Files (x86) Common Files Adobe
The line up on the right side of the screenshot represents what is in the path's Adobe Folder. You want the SLCache Folder in the Adobe Folder in the path shown in this second screenshot.
Now you may miss this if
a. you do not scroll down far enough in the folders
and
b. if you have not selected Show Hidden FIles, Folders, and Drives in Folder Options.
To set this...
Click computer's Start button
In Search field above Start Button, type in Folder Options
At the top of that left column that you are in, click on Folder Options that will appear there at the top of the column
In the Folder Options dialog, click on View Tab
Under View Tab, find the Show Hidden Files, Folders, and Drives option and dot it.
We are looking forward to your results.
Thanks.
ATR
Similar Messages
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Premiere Elements 4.0 won't start, any help?
Hi All,
I'm running a fully updated windows xp media center edition os on my pc.
I have premiere elements 4.0 installed. I haven't used it in about six months, but prior to that it was working flawlessly.
I went to start the program today, and I get the purple circle splash screen to pop up, but then the process "adobe premeire elements.exe" just disappears, the splash screen dissapears, and nothing happens, it's just gone, with no error messages.
I tried killing off as many other processes on my machine as possible, including my anti virus program eset nod 32 and the problem persists.
I was hoping someone here could help me figure out what is causing this.
Thanks!
DaveSix months in the life of a PC could equate to a few lifetimes when looking at how your machines health and well being may have been impacted.
If it worked in the past, you'd like to think it is a simple process to figure out why it won't work today, well it's not.
A simple first approach may be to load the install disk and at the prompt, run a Repair of PE.
A second shot at redemption would be to completely uninstall PE, and then run a clean install.
All this is assuming you have the latest and greatest updates, drivers, and Quicktime installed... -
Know why Premiere Elements 3.0 won't start when I double click the icon?
I have Windows Vista 32 bit. I have Premiere Elements 3.0 and the 3.0.2 patch. When I double click the icon, it won't load. I uninstalled and reinstalled the app but it still won't load. It worked as recently as last week. I had some virus issues so I took my laptop to Geek squad and they "fixed" the issues.
I never had this problem with Premiere before. Anybody know what might be causing it not to start?
I have been considering an upgrade. I see that they are up to version 9. Will version 9 even work on Vista?It depends.
What do you mean by "I never had this problem before"? Do you mean Premiere Elements worked fine until the Geek squad restored your computer?
Unless they totally wiped your hard drive and reinstalled your operating system, they may have patched but not totally fixed your problem.
Or it could be that your computer just needs a good cleaning and defragging. Assuming you've got adequate power and a good 30-50 gigabytes of free defragmented space on your C drive.
But there's a very good chance that, if you've re-installed version 3 and it still won't run, then version 9 won't run either. After all, if you still haven't remedied yoru core problem, a new vehicle isn't likely to make any difference, right?
Still, there's no harm in trying. Why not download free trial and see? -
Premiere elements 11 program won't start/open anymore.
I was using at 7am no problem and my computer died (it has done that numerous times before and i've never expeirneced this problem, just died because the power chord is loose) and then i go to finish editing around 4p and now the program won't open. everythingelse (google, files, media, other programs) run and open fine but not premiere. I am not tech savvy and don't really understand what other forums are saying, i'm definitely consumer level. please please help, i don't want to lose my work.
I have windows 7 (I think)
If you need specs i need a walk through how to check. Its a dell computer that can run world of warcraft just fine so i don't think its the driver or graphic card, and again premiere was working just this morning.
Its a dell i've had for 3 years.brialynnmassie
Typically I start with lots and lots of questions to define the situation.
In view of the circumstances that you describe, I am going to start with a suggestion rather than questions. Then, if the suggestion does not work, then I will send a lot of questions your way.
Delete the Premiere Elements 11 settings file, named Adobe Premiere Elements Prefs. In Windows 7, 8, or 8.1 64 bit, the path to it is:
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 11.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
We will be watching for your results.
Thanks.
ATR -
Help with Adobe Premiere Elements 11 Editor - Won't work after Maverick upgrade
I bought Adobe Elements 11 in March of 2013. It was working fine until upgrading to Maverick. It will not open now. Adobe will not help without a serial number. Apple does not provide serial numbers when you buy directly from the App Store. After 3 hours of trying to unintall and reinstall, no luck. Apple said to call Adobe back, Adobe says to call Apple. Finally just asked Apple to refund me the $85.00. They said said they ‘can’t’ since I’ve ‘had it for so long’ (7 months ?? ). They said the problem was my fault because I didn’t check and make sure Adobe Elements was compatible with Maverick before installing Maverick. I should mention that it states (on the App Store page) that Adobe Elements 11 is "compatible with OS X 10.7.5 or later”. Just wondering if anyone else has experienced this problem and if any kind of resolution was achieved? Again, any help would be greatly appreciated.
TonyYes and no help.
See discussion
Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time Dec 13, 2013 6:52:37 AM EST
Chat end time Dec 13, 2013 7:08:55 AM EST
Duration (actual chatting time) 00:16:18
Operator Vaibhav
Chat Transcript
info: Hi, there are several customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You might also try our community forums, where experts are online 24/7.
info: You are now chatting with 'Vaibhav'
Vaibhav: Hello. Welcome to Adobe Technical Support.
Vaibhav: Please allow me a moment while I look into your account & verify the details.
Jerry: okay will wait
Vaibhav: Can you elaborate the issue please?
Jerry: I've been trying to open the app, its does not open it give me an error
Vaibhav: Well we are getting many customer with this issue
Vaibhav: premiere elements 11 is not compatible with MAC 10.9
Jerry: okay what are you doing to resolve the problem
Vaibhav: Well if there will be any update we would inform all the customers right now we have send this to engineering
Jerry: A friend of mine was sent a link that allowed them to reinstall the application and they were also given a serial number as well can't you do the same for me I really need to use this application asap
Vaibhav: for this you need to contact customer services or sales
Jerry: I'm not looking into buying a new copy I NEED HELP!!!!!!
Vaibhav: Well we can not help in this case as this version was released before mac 10.9
Vaibhav: and if you want to use it on MAC 10.9 you would need to purchase Premiere Elements 12 and for that need to contact sales
Jerry: It looks like I am not going to get the same help as every one,just no that you've lost a customer in me
Vaibhav: Well there is nothing that we on chat or phone can do in this
Vaibhav: Thank you for contacting Adobe. Good Bye.
info: Your chat transcript will be sent to [email protected] at the end of your chat. -
Adobe Premiere Elements 11 Editor: how to get support when you purchase at Apple Store?
[Moving to Premiere Elements... JTS]
I purchased Adobe Premiere Elements 11 Editor software at Apple Store in May/11/2013.
I could use the product no more than 2 times because it started to have problems to open, since then I could not use anymore. In December, when I was trying to use the software again, I couldn't and started to call Apple and Adobe to try to solve my problems.
Apple Support advise me to uninstall my Operational System (@Mavericks) and to install back the older version @Mac_OS_X_Lion_10.7. I did that and Adobe didn't work again. IT downloaded to my computer, but it couldn't be opened. As you can see the print screens below.
After many tries going back and force to Adobe and Apple and now that the software is no longer available in Apple Store I am not sure why, I did not even had chance to try to reinstall and Apple said that they can't do anything. Also Adobe says that I can't get any help besides these forums because I have no Serial Number to provide (Apple never provided me this number).
Anyone had a similar situation like mine? I would appreciate to have some help on this.Hi ATR,
Thank you very much for your contact. This is the first person from both companies so far who tries to really help me.
As follows are your answers, I would appreciate if I could get some help with that matter.
SERIAL NUMBER FOR MY PRODUCT: The only document I have is the Invoice from Apple/iTunes Store (image below) for my Adobe Premiere Elements 11 Editor purchase, which I believe makes Apple responsible for my product as well. However, last time I talked to Apple, the advisor who spoke to me said that Apple could not do anything else, since the product was no longer available in their Store. Neversthless, Apple never provided me the serial number for the product, which I bought from Apple Store and downloaded directly to my computer. On the other side, all the times I called Adobe, the representatives could not attend me because I don't have the serial number to provide to it.
What is the present situation
a. Do you have Premiere Elements 11 Editor installation files saved to your computer?
Ans: It disappeared from Apple Store in my computer and from iTunes Store as well. However, the software was in my computer before as can be seen in the images below:
b. Is Premiere Elements 11 Editor currently installed on your computer?
Ans: It was installed in my computer when I bought it, and I did use it in 2 occasions. However, after I started to face the problem trying to open the software and use it, Apple advised me to change my Operational System from Mavericks to Mac OS X Lion 10.7 to be able to work with Adobe Premiere Elements 11, since it could be facing problems with Mavericks. After have installed Mac OS X Lion, I tried to install Adobe Premiere again, but now it is not even possible to do from the Apple Store.
c. If you went to http://www.adobe.com, signed in there with your Adobe ID and Password, and went to My Products, do you see your Adobe Premiere Elements 11 Editor listed there and does it include the serial number?
Ans: My Adobe ID doesn't show Adobe Premiere, so that's one more reason why I don't have the serial number for my product. The only document I have for it is the Apple Store invoice and through it I can't have other number besides the order # or invoice # from Apple.
d. Miscellaneous...Did you ever have QuickTime installed on your computer with the Adobe Premiere Elements 11 Editor?...Are your computer preferences and privileges OK?...What is your current computer operating system?
Ans: I used to have my Quick Time when I used Adobe Premiere in my computer. Since came back to Mac OS X Lion 10.7, many softwares were lost when the Operating System was changed.
I hope I have provided enough information, but please let me know if you have any questions.
Best,
AnnelenaPorto -
Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
I dowlnloaded Premiere Elements 4, and when I import mp4 files, the video plays but the audio will not. I've also tried to import .mov files, and an error message pops up that says "Codec missing or unavailable." I downloaded the latest version of Quicktime, but that didn't change anything. The files will play back on the video camera, but I"m having trouble with them on my computer. The audio on the mp4 files plays in Quicktime, but not the video, and vice versa when I import them into Elements. Any suggestions?
Does Quicktime Pro also edit .mov files on a PC?
Date: Wed, 27 Nov 2013 07:53:14 -0800
From: [email protected]
To: [email protected]
Subject: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
Re: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
created by Steve Grisetti in Premiere Elements - View the full discussion
Premiere Elements 4 pretty much works with tape-based digital video. That would be video from a miniDV or HDV tape-based camcorder. It doesn't handle other formats very well.
If you plan to edit MP4s, you definitely want to upgrade to a more current version of the program. If you can't install a current version of the program, you may need to address issues on your computer (such as an outdated operating system or underpowered hardware configuration).
Short of that, you could buy Quicktime Pro from Apple for $29. It will edit MP4s, even on a PC platform.
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Start a new discussion in Premiere Elements at Adobe Community
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Adobe Premiere Elements 11 Editor randomly stopped working?
My Adobe Premiere Elements 11 Editor just stopped launching and crashed every time now... getting fed up.
This is the Premiere Pro forum. You should ask here for solution to your problem:
Premiere Elements -
Adobe Premiere Elements 11 Editor crash on startup
Process: Adobe Premiere Elements 11 Editor [2354]
Path: /Applications/Adobe Premiere Elements 11 Editor.app/Contents/MacOS/Adobe Premiere Elements 11 Editor
Identifier: com.adobe.pre11editor
Version: 11.0 (11.0)
App Item ID: 571585871
App External ID: 11641629
Code Type: X86-64 (Native)
Parent Process: launchd [194]
Responsible: Adobe Premiere Elements 11 Editor [2354]
User ID: 501
Date/Time: 2014-02-09 14:44:44.331 +1100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 387C5EC9-151F-690A-A809-D97BFD4CCCAE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGSEGV)
Exception Codes: 0x0000000000000000, 0x0000000000000000Full Error
Process: Adobe Premiere Elements 11 Editor [326]
Path: /Applications/Adobe Premiere Elements 11 Editor.app/Contents/MacOS/Adobe Premiere Elements 11 Editor
Identifier: com.adobe.pre11editor
Version: 11.0 (11.0)
App Item ID: 571585871
App External ID: 11641629
Code Type: X86-64 (Native)
Parent Process: launchd [201]
Responsible: Adobe Premiere Elements 11 Editor [326]
User ID: 501
Date/Time: 2014-02-26 19:42:34.225 +1100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 387C5EC9-151F-690A-A809-D97BFD4CCCAE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGSEGV)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8f985a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff9097cdc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff9097ccb2 usleep + 54
3 com.adobe.ExporterQuickTimeHost.framework 0x0000000128f61463 0x128f5f000 + 9315
4 com.adobe.ExporterQuickTimeHost.framework 0x0000000128f66264 xSDKExport + 1476
5 com.adobe.ExporterQuickTimeHost.framework 0x0000000128f65cdb xSDKExport + 59
6 com.adobe.ExporterHost.framework 0x0000000103ad679f ML::ExporterHost::RegisterAMEWrapper(ASL::InterfaceRef<ML::IAMEWrapper, ML::IAMEWrapper>) + 241055
7 com.adobe.ExporterHost.framework 0x0000000103ad7555 ML::ExporterHost::RegisterAMEWrapper(ASL::InterfaceRef<ML::IAMEWrapper, ML::IAMEWrapper>) + 244565
8 com.adobe.ExporterHost.framework 0x0000000103ad719b ML::ExporterHost::RegisterAMEWrapper(ASL::InterfaceRef<ML::IAMEWrapper, ML::IAMEWrapper>) + 243611
9 com.adobe.ExporterHost.framework 0x0000000103a95011 ML::ExporterFactory::ShutdownAMEPlugins() + 337
10 com.adobe.PluginSupport.framework 0x00000001032cdc0c ML::AddPluginsToBlacklist(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 5612
11 com.adobe.PluginSupport.framework 0x00000001032d1cdc ML::ClearPluginCache() + 3084
12 com.adobe.PluginSupport.framework 0x00000001032d3034 ML::LoadPlugins(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 2420
13 com.adobe.PluginSupport.framework 0x00000001032eee7e ML::PluginSupport::LoadAllPlugins(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 334
14 com.adobe.PluginSupport.framework 0x00000001032f07b9 ML::PluginSupport::LoadAllPlugins(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 73
15 com.adobe.Mezzanine.framework 0x0000000104e98484 MZ::Initializer::Initializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 8964
16 com.adobe.Mezzanine.framework 0x0000000104e9cb96 MZ::Initializer::Initializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 27158
17 com.adobe.Mezzanine.framework 0x0000000104e96142 MZ::Initializer::Initializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 82
18 com.adobe.Frontend.framework 0x00000001056a9324 unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 254420
19 com.adobe.Frontend.framework 0x00000001056ae8be unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 276334
20 com.adobe.Frontend.framework 0x00000001056a878b unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 251451
21 com.adobe.Frontend.framework 0x00000001056ed17b AppMain + 203
22 com.adobe.Startup.framework 0x000000010584e0c9 unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 7689
23 com.adobe.pre11editor 0x000000010000343a 0x100000000 + 13370
24 com.adobe.pre11editor 0x0000000100003a14 0x100000000 + 14868
25 com.adobe.pre11editor 0x00000001000032a8 0x100000000 + 12968
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f986662 kevent64 + 10
1 libdispatch.dylib 0x00007fff92da443d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff92da4152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 3:: Dispatch queue: com.apple.root.default-priority
0 libobjc.A.dylib 0x00007fff8abc80e6 objc_release + 22
1 libobjc.A.dylib 0x00007fff8abc765a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502
2 libdispatch.dylib 0x00007fff92da40ea _dispatch_root_queue_drain + 402
3 libdispatch.dylib 0x00007fff92da5193 _dispatch_worker_thread2 + 40
4 libsystem_pthread.dylib 0x00007fff9399eef8 _pthread_wqthread + 314
5 libsystem_pthread.dylib 0x00007fff939a1fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.ASLFoundation.framework 0x000000010181d6f0 ASL::AsyncFileReader::AsyncFileReader() + 304
6 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
7 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8f985a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff9097cdc0 nanosleep + 200
2 ScriptLayer 0x000000010a78a4cb MZ::ScriptActions::BurnProperties::GetBurnProperties(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 487947
3 ScriptLayer 0x000000010a77637e MZ::ScriptActions::BurnProperties::GetBurnProperties(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 405694
4 ScriptLayer 0x000000010a78a836 MZ::ScriptActions::BurnProperties::GetBurnProperties(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 488822
5 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE 0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE 0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE 0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE 0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE 0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE 0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE 0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8f98664a kevent + 10
1 com.adobe.dvatransport.framework 0x000000010199796e boost::asio::detail::kqueue_reactor<false>::run(bool) + 478
2 com.adobe.dvatransport.framework 0x0000000101998a25 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 517
3 com.adobe.dvatransport.framework 0x0000000101975abc SkyConnectionEnv::MainLoop() + 76
4 com.adobe.dvatransport.framework 0x0000000101975b29 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
5 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
6 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8f985e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9399ef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff939a1fb9 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.adobe.ImporterFlash.framework 0x0000000122df9b65 unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 277
3 com.adobe.ImporterFlash.framework 0x0000000122df5b1a 0x122df3000 + 11034
4 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
5 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
6 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
7 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 24:: ace
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.CameraRaw 0x0000000126319bb6 0x1260bc000 + 2481078
6 com.adobe.CameraRaw 0x0000000126319843 0x1260bc000 + 2480195
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 25:: ace
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.CameraRaw 0x0000000126319bb6 0x1260bc000 + 2481078
6 com.adobe.CameraRaw 0x0000000126319843 0x1260bc000 + 2480195
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 26:: ace
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.CameraRaw 0x0000000126319bb6 0x1260bc000 + 2481078
6 com.adobe.CameraRaw 0x0000000126319843 0x1260bc000 + 2480195
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 27:: ace
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.CameraRaw 0x0000000126319bb6 0x1260bc000 + 2481078
6 com.adobe.CameraRaw 0x0000000126319843 0x1260bc000 + 2480195
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 28:: ace
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.CameraRaw 0x0000000126319bb6 0x1260bc000 + 2481078
6 com.adobe.CameraRaw 0x0000000126319843 0x1260bc000 + 2480195
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 29:: ace
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.CameraRaw 0x0000000126319bb6 0x1260bc000 + 2481078
6 com.adobe.CameraRaw 0x0000000126319843 0x1260bc000 + 2480195
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 30:: ace
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9301b800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9301b9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff92fec145 MPWaitOnQueue + 192
5 com.adobe.CameraRaw 0x0000000126319bb6 0x1260bc000 + 2481078
6 com.adobe.CameraRaw 0x0000000126319843 0x1260bc000 + 2480195
7 com.apple.CoreServices.CarbonCore 0x00007fff92fec6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 31:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff8f985716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9399fc3b _pthread_cond_wait + 727
2 com.adobe.CameraRaw 0x0000000126613d0a 0x1260bc000 + 5602570
3 com.adobe.CameraRaw 0x00000001265b81d2 0x1260bc000 + 5226962
4 com.adobe.CameraRaw 0x000000012643ddb9 0x1260bc000 + 3677625
5 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8f985e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9399ef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff939a1fb9 start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8f981a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f980d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff895fc155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff895fb779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff895fb0b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff896b0811 CFRunLoopRun + 97
6 com.adobe.dvacore.framework 0x00000001000eb359 dvacore::threads::RunPlatformEventLoop() + 89
7 com.adobe.dvacore.framework 0x00000001000f0f71 dvacore::threads::(anonymous namespace)::EventLoopExecutor::EventLoopMain(dvacore::threads::SyncPoint&) + 177
8 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
9 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
10 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
11 libsystem_pthread.dylib 0x00007fff9399d899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff9399d72a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff939a1fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000004 rbx: 0x0000000000000000 rcx: 0x00007fff5fbfd488 rdx: 0x0000000000000001
rdi: 0x0000000000000b03 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfd4c0 rsp: 0x00007fff5fbfd488
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000103b3a674 r13: 0x0000000000000008 r14: 0x0000000000000000 r15: 0x00007fff5fbfd4d0
rip: 0x00007fff8f985a3a rfl: 0x0000000000000247 cr2: 0x00000000005f4000
Logical CPU: 0
Error Code: 0x0200014e
Trap Number: 133
Binary Images:
0x100000000 - 0x100003ff7 +com.adobe.pre11editor (11.0 - 11.0) <112DB9EB-9263-D15F-2AA9-1F2736FF5020> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/MacOS/Adobe Premiere Elements 11 Editor
0x100009000 - 0x100010fff +com.adobe.boostdatetime.framework (boost_date_time version 11.0.0 - 11.0.0.0) <F535838A-7210-CD33-0D0D-A3F6B7F1F39C> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x10002c000 - 0x100034ff7 +com.adobe.boostthreads.framework (boost_threads version 11.0.0 - 11.0.0.0) <17CE347E-0989-4F42-D597-BE689D9FE9F6> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x10004b000 - 0x1001defe7 +com.adobe.dvacore.framework (dvacore version 11.0.0 - 11.0.0.0) <56B15387-2769-C071-972F-09D56755DD98> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x1003e2000 - 0x100748fef +com.adobe.dvaui.framework (dvaui version 11.0.0 - 11.0.0.0) <20ED994B-541F-A9BF-2A8E-35D9DD46CE41> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x100c07000 - 0x100cbfff7 +com.adobe.dvaworkspace.framework (dvaworkspace version 11.0.0 - 11.0.0.0) <C8A444F2-062A-979F-EEC6-7AF728579721> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x100dea000 - 0x100ea4fff +com.adobe.exo.framework (exo version 11.0.0 - 11.0.0.0) <CF225A6B-89A8-F9B4-BA0A-ADE4D1C5D7F0> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x101008000 - 0x1010f9fe7 +com.adobe.dvaeve.framework (dvaeve version 11.0.0 - 11.0.0.0) <58D8036B-BBA0-A419-A74F-05FD3C4F3264> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvaeve.framework/Versions/A/dvaeve
0x10126e000 - 0x1012b2fff +com.adobe.dvatemporalxmp.framework (dvatemporalxmp version 11.0.0 - 11.0.0.0) <6C2B7858-4DA3-BA37-FD6C-D02F10ECDE95> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvatemporalxmp.framework/Versions/A/dvatemporalxmp
0x1012da000 - 0x101338ffd +com.adobe.AdobeXMPCorePD (Adobe XMP Core 5.2 -c 3 - 61.141987) <37A7128D-857A-F1CF-A00D-497983A42017> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x101348000 - 0x1013ecfef +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.2 -f 17 - 61.141987) <C504760D-5727-CC17-08BD-74688712F2C4> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x101422000 - 0x101641fff +com.adobe.UIFramework.framework (1.0) <2A6FE1F9-6551-F7DB-747B-A79839FD2C1B> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/UIFramework.framework/Versions/A/UIFramework
0x10178f000 - 0x1017b0fff +com.adobe.dvamediatypes.framework (dvamediatypes version 11.0.0 - 11.0.0.0) <87127579-51DD-B546-16A1-145E6CFA58AB> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
0x1017dc000 - 0x1017ddfff +com.adobe.PRM.framework (PRM version 6.0.0 - 6.0.0.0) <659F1D10-FD66-448C-8EBD-49003E5DF0A1> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
0x1017e2000 - 0x10184cff7 +com.adobe.ASLFoundation.framework (ASLFoundation version 6.0.0 - 6.0.0.0) <261E186F-5577-F25D-6978-8024BFDFC7F8> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation
0x1018f9000 - 0x10190ffff +com.adobe.ASLMessaging.framework (ASLMessaging version 6.0.0 - 6.0.0.0) <28925052-00CE-065A-A3AE-88E44A217EF2> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
0x10191f000 - 0x101920fff +com.adobe.MediaCore.Frameworks.Memory (1.0 - 1.0) <5C64DB58-4E47-FA6E-36E6-B850B8D0AF4D> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/Memory.framework/Versions/A/Memory
0x101925000 - 0x101937ff7 +com.adobe.ASLUnitTesting.framework (ASLUnitTesting version 6.0.0 - 6.0.0.0) <18E22F0F-78DD-56DC-CC2A-39A30C7C72E8> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ASLUnitTesting.framework/Versions/A/ASLUnitTesting
0x101943000 - 0x101944fff +com.adobe.boostsystem.frameworkk (boost_system version 11.0.0 - 11.0.0.0) <99C2C43C-E42B-0F96-D4F2-A01490855A0C> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10194e000 - 0x1019c6fff +com.adobe.dvatransport.framework (dvatransport version 11.0.0 - 11.0.0.0) <6217A016-0BD1-8C0E-2650-06E833A1D1E0> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
0x101a5e000 - 0x101a9eff7 +com.adobe.dvamarshal.framework (dvamarshal version 11.0.0 - 11.0.0.0) <2F808FA0-48E2-0EB6-F79E-D3FDFC3591B0> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal
0x101b3c000 - 0x101d2dff7 +com.adobe.dynamiclink.framework (dynamiclink version 11.0.0 - 11.0.0.0) <136F8033-8F42-950D-D9E4-3887C21740A8> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink
0x101eb2000 - 0x101ef2ff7 +com.adobe.MediaFoundation.framework (MediaFoundation version 6.0.0 - 6.0.0.0) <307A738A-8158-6675-3ABD-2CE3EEC9A17E> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/MediaFoundation.framework/Versions/A/MediaFoundation
0x101f17000 - 0x101f98ff7 +com.adobe.AudioRenderer.framework (AudioRenderer version 6.0.0 - 6.0.0.0) <34A9EE22-F6D8-9870-52E7-22BA0D1D197E> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AudioRenderer.framework/Versions/A/AudioRenderer
0x101fc9000 - 0x101ff4fff +com.adobe.dvacaptioning.framework (dvacaptioning version 11.0.0 - 11.0.0.0) <E71B52D1-B789-F4D7-2B52-5B5F3F80C0FB> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvacaptioning.framework/Versions/A/dvacaptioning
0x10202d000 - 0x102b72fef +com.adobe.Backend.framework (Backend version 6.0.0 - 6.0.0.0) <01006B55-0960-E93D-D6F6-60 -
Photoshop elements (photo editor) does not start
Photoshop elements (photo editor) does not start after replacement of the mainboard of the computer.
We uninstalled the software and reinstalled it but it still refuses to work.
System is Windows7 64 bitsI have the same problem, does no one from Adobe look at this forum? I have done the mentioned things and nothing works. I am trying to get a project done and this very frustrating. I too should have gone with a Mac
-
On loading Premiere Elements 9 it won't move on from the disc menu screen
On loading Premiere Elements 9 it won't move on from the disc menu screen. Have downloaded the patch which sorted the problem for a time, but have locked up again.
Which "disc menu screen" are you talking about?
Are you talking about the installation menu screen that comes on when you first put the installation disc in your computer's disc drive?
What operating system are you working on? If Windows, have you manually gone to Windows Updates, set the option to download Microsoft Updates and downloaded all of the available updates, including the ones that don't download automatically? -
Since I have changed from Windows 7 to Windows 8.1, I have not been able to start up Photoshop Elements 9! or Premiere Elements 9! The menu starts up alright, but the programs don't start when I press any buttons. How do I fix this problem?
If Layers is greyed out it possibly means that you are in Quick Mode. Select 'Expert' and all the options should become available.
Try permanently associating psd files with C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe and see if that fixes the issue. Instructions here - http://windows.microsoft.com/en-gb/windows-8/choose-programs-windows-uses-default.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
Adobe Premiere Elements 11 Editor and OS Mavericks
I installed OS Mavericks for Mac and my Adobe Premiere Elements 11 Editor doesn't work more. What must I do?
Evandro Gussi
This thread represents a duplicate of the one that you posted a minute ago.
http://forums.adobe.com/thread/1408820?tstart=0
This probably occurred because you are new to this forum. Duplicate threads are to be avoided since they present confusion for those trying to respond to the question as well as to the person asking for troubleshooting help.
A moderator will probably be along shortly to close this duplicated thread.
I will respond to your question in the first one of these threads posted.
Thank you.
ATR -
Premiere Elements 11 Editor, v11のシリアルNOの確認方法を教えてください.
Adobe Premiere Elements 11 Editor, v11を
2013/8/31、当時のiTunes Storeで購入したのですが、
それを13 乗換え・アップグレード版に乗り換えする際、
シリアルNOが必要と聞きました。
シリアルNOの確認方法を教えてください。
ちなみに11は起動しません。Are you on a computer with a Retina display? That's been known to cause problems.
Otherwise Premiere Elements 11 and 12 work just fine on OSX Mavericks. I'm running them on my iMac.
You may want to ensure you have all of the Mavericks updates from the App store first.
Our FAQs offer some solutions for Mac installation issues. Be sure to check for corrupt fonts!
http://forums.adobe.com/thread/940869?tstart=0
If you've got a Retina display, this may be of help.
http://forums.adobe.com/thread/1235454?tstart=0
There are also some unique challenges to versions of the program that are downloaded from the App Store, for some reason. I don't know what the solution is there -- except maybe try uninstalling and downloading the program from Adobe's site and see if your App Store version's serial number will validate it. -
My Adobe Premiere Elements 11 Editor just stopped launching and crashed every time now... getting fed up.
tomstanding
Thanks for the reply. You have a lot of considerations before you.decide to purchase additional software.
Great that the Photoshop Elements 11 Editor from Mac App Store is working, but I am not sure how that was integrating with Premiere Elements 11 Editor or will interact with Premiere Elements 11 Mac if you can find the latter for purchase online from Amazon or other. (I realize that the Mac App Store products did not come with Elements Organizer 11; whereas the Premiere Elements 11 Mac does.)
If you want to add Premiere Elements 11 Mac to your computer, it might be a good idea to look at the tryout from the following web site, and then purchase from your selected vendor. The web site offering the 11 tryout does not sell the tryout as far as I have ever heard.
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
With this route you need to read and carryout carefully that web site's "Note: Very Important Instructions" in order to avoid access denied messages.
When you purchased 11 Mac, you could even leave that tryout installed and just insert the serial number from your purchased 11 product in them to make
that your working system.
Please consider.
Thank you.
ATR
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