Premiere Elements 11 Error When Importing Audio

I have PE-11 on my desktop and my laptop.  I'm getting an error - but only on the desktop.  No matter which film I'm editing - when I go to drag the music file (sound track) to  the "drag audio here" block, I get the following dialogue box, saying "Add Media Failure" followed by "The importer reported a generic error".
That's all it says - and it won't accept the audio file.  Doesn't matter whether I do it in "quick" or "expert" or whether I try to move it to another audio track - I get the same error.
When I drag an audio file to the audio track on the laptop, it works perfectly.
Is there something I can do - on the desktop - to eliminate this error?  I really don't want to reload all the media to the laptop and build out the timelines from scratch.  At the end of the day, the desktop is my primary workstation - so I've got to find a way to solve this.
As I'm dragging the file, I see the desired "plus" sign + but when I get to the layout spot and relase the mouse, the error hits me and the file doesn't transfer
Any ideas?
Thanks!

Thanks for all the input.  The biggest problem I'm having with all this - is the PE-11 on my laptop lets me drag iTunes songs directly to the video project.  The PE-11 on my desktop has the error.  I have uninstalled and reinstalled, on the desktop - but the problem still exists.  Within iTunes, you can right-click on a song and make an mp3 copy (which is then added to your "recently added" tab in iTunes).  I have converted the songs I want to MP3 so I can finish the project.  I didn't have to make a .wav file - and the copyright protection is a non-issue, as my brother is the artist who's songs I'm trying to use on my latest project.
iTunes has relaxed their policy on inclusion of iTunes music in videos (which is why it works on my laptop).  Yes - you still need the artists release agreement for copyright - but according to what I've received from Apple today - iTunes isn't stopping me from putting the songs in - it's got to be an Adobe thing.  Strange thing here is both machines (laptop and desktop) are Dells.  Desktop is an Alienware Auroa R4; laptop is a Dell Latitude E6430 -- both running Win-7.
Once I finish the project - I'll see if I have the same issue with Premiere Pro CS6 - which we have at work.  Years ago - the only way to use a songs from my iTunes library was to burn the desired songs to a playlist on CD, then re-import into iTunes, with mp3 as the default importer - then move the files into the project.  At least now - within  iTunes, you can convert a song directly to mp3 without creating a separate disk - but I'm bothered as to why the mp4 works fine in PE-11 on one machine - but not the other.  Obviously, I can't solve it today (smile) so I'm moving on in order to finish the video project.
Again - thanks for all your help.  I'll advise (next week) how my test of iTunes on Premiere Pro CS6 works (natively or mp3 conversion required).
Coach B.

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    Thanks for all the input.  The biggest problem I'm having with all this - is the PE-11 on my laptop lets me drag iTunes songs directly to the video project.  The PE-11 on my desktop has the error.  I have uninstalled and reinstalled, on the desktop - but the problem still exists.  Within iTunes, you can right-click on a song and make an mp3 copy (which is then added to your "recently added" tab in iTunes).  I have converted the songs I want to MP3 so I can finish the project.  I didn't have to make a .wav file - and the copyright protection is a non-issue, as my brother is the artist who's songs I'm trying to use on my latest project.
    iTunes has relaxed their policy on inclusion of iTunes music in videos (which is why it works on my laptop).  Yes - you still need the artists release agreement for copyright - but according to what I've received from Apple today - iTunes isn't stopping me from putting the songs in - it's got to be an Adobe thing.  Strange thing here is both machines (laptop and desktop) are Dells.  Desktop is an Alienware Auroa R4; laptop is a Dell Latitude E6430 -- both running Win-7.
    Once I finish the project - I'll see if I have the same issue with Premiere Pro CS6 - which we have at work.  Years ago - the only way to use a songs from my iTunes library was to burn the desired songs to a playlist on CD, then re-import into iTunes, with mp3 as the default importer - then move the files into the project.  At least now - within  iTunes, you can convert a song directly to mp3 without creating a separate disk - but I'm bothered as to why the mp4 works fine in PE-11 on one machine - but not the other.  Obviously, I can't solve it today (smile) so I'm moving on in order to finish the video project.
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