Premiere Elements 11: Got an m2v file instead of mpeg, and there is no audio

I rendered a video out of Premiere Elements 11 using the "share" function and wanted it to be an Mpeg-2 or Mpeg-4.  What I got was 5 different files .ac3, .m2v, .mpg.xmpses_Audio, mpg.xmpses_Video, and .mpg.
The .mpg file is zero bytes and I get a Windows error if I try to play it that says "Windows Media PLayer cannot play the file.  The player might not support the file type or might not support the codec that was used to compress the file."
When I try to play the .m2v file there is no audio. 
What do I need to do next?  I need this file to end up as a Mpeg
Thanks

What computer operating system is your Premiere Elements 11 installed on? I ask that in case we need to get into any computer specific details in the troubleshooting exchanges. Windows 7
1. What are the properties of your source media? Video shot from video camera that creates .mp4 files
2. What did you or the program set as the project preset to match the properties of the source media? I let the program match the Preset
3. What were your specific choices in the Export area...
Publish+Share
Computer
AVCHD
and one of the MP4 presets
OR
This option below was what I used
Publish+Share
Computer
MPEG
and one of the MPEG2 presets
OR
Other
If you have jumped from one to the other in trying to find answers to your problems, then for troubleshooting purposes let us focus on
a. Properties of Source Media See above
b. Project Preset Selected See Above
c. What are the requirements for your export Requirement is MPEG-2 or MPEG-4
I will customized suggestions based on your reply details.

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