Premiere Elements 11 - No Burners Detected

Hi All,
When I try and burn a project to DVD I get the error showing on screen 'No Burners detected' - if i choose AVCHD the burner shows up.
I am running windows 7 64bit.
Any ideas how to fix this issue.
Sean

While you are figuring out if Hunt's article will help, you may create your DVD a different way
Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no DVD player is required to read a burned disc, having a "good" one from a high quality blank will help
Use Taiyo Yuden single layer or Verbatim Two layer Or Falcon Pro for inkjet printable Two layer

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question: Trying to install Adobe Premiere elements 12. When it gets to "Installing required Shared Technologies" stage it gives errror "Setup has detected that Adobe Bridge CS5 (Bridge.exe) is currently in use. Please close all running exe(s). Nothing is running when trying to install this, have been through this process several times. Found undertroubleshooting to delete files PDAppFlex.swf and PDAppFlex-app.xml and have done that as well. Any help will be greatly appreciated

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Premiere Elements 10 Error on load - "we have detected an incompatible display driver"

Greetings! I was happily using this software for several weeks without problems when one day for no apparent reason (no new hardware or significant software changes) I now get this error constantly when trying to run the software - "we have detected an incompatible display driver. to get better and faster playback performance, please update your display driver. display driver details : intel - intel bear lake B 1.4.0 - Build 7.15.10.5218"
I then updated the intel graphics drivers to the latest version but to no avail. I have tried four different driver versions from oldest to newest and still no success. I have un-installed the software, drivers, started from fresh with all imaginable combinations, CCleaner-ed the hard drive, virus scanned, defragmented, updated windows, etc. I am now at a loss for what to do next, beyond insisting for a refund and going to another software company for my video editing needs.
My machine is a 2Ghz Dual-Core, 4GB RAM, 80GB available HDD space, running windows XP pro SP3, updated everything drivers and OS.
I find this problem even more confusing given the fact that is was working, then decided not to work any more. Perhaps something updated in the background without my knowledge?
Any help would be greatly appreciated.
PS - I have tried all the things on this list relating to Premiere Elements version 9, but none have helped - http://kb2.adobe.com/cps/875/cpsid_87588.html

If none of the troubleshooting for the display adaptor (graphics card driver update, BadDrivres.txt etc.) do not work, we have to understand that the display could actually not be supported. By display, I mean the card-driver-driver version combination. So,
1. It could be a bad card - None of the available drivers work for the application. Here, ditch the card and get a newer one that works.
2. It could be a bad driver - For e.g. Only DirectX drivers work, OpenGL ones could be pathetic (Many games detect this and if this is bad, I have seen Photoshop struggle with this). Or some display configurations would be badly supported (multiple monitors, some funny resolutions, some of the ports, crossfire etc.). Older drivers/cards/some OEM drivers etc. have these issues in my experience.
3. It could be a bad driver version - Here upgrade or a downgrade works.
Because of a Video editor, the (lack of) capabilities of the card is highlighted. Video Playback alone doesn't nearly exercise the capabilities the cards usually have to offer. Editing really does. That is why it matters if the Video Editor actually says that it supports Graphics acceleration (Or GPU acceleration) for any of the workflows.
What I am saying here is that when we blame the application for any of the issues, we have to be certain that the issues are NOT due to one of the mentioned three causes. I have seen this all too often in the gaming forums, Nero forums (some years back), in PPro forum, and here. If the application menufacturer is really to blame, the mistake would be all too obvious and too many of us would have complained about it. I do not think this is the case with Premiere Elements 10.
Introspection works.

Premiere Elements 4.0 - cannot set DV capture Scene Detect

New install / Premiere Elements 4.0 (Panasonic DV, firewire connection)
Premiere Elements 4.0 - cannot set DV capture Scene Detect
HELP Says: "select or deselect Scene Detect By Timecode or Scene Detect By Content in the Capture panel menu"
DV Capture panel menu does not provide this option; instead a popup appears "DV Capture Preview Settings"
trying to capture as single AVI file, no scene detect
thanks, GARRY

When you open Premiere Elements 4 and the Welcome Screen appears, click on "Capture Video". The Capture Window will appears. Look up to the top right of that Window (those tiny black arrows next to the X/close).
Clicking on those tiny black arrows results in a drop down list which should include the options:
Scene Detect by Timecode
Scene Detect by Content
I suspect that you are clicking on that camcorder icon just below those tiny black arrow.
If I am wrong, please let us know.

Why video importer source not detected Premiere Elements 13

Trying to import videos from file but getting a "No supported device has been detected." error. Have not been able to import media since software has been installed. Here's the screen.

Soubysanh
Thanks for the reply. I suspect that we are mis-communicating on some of critical areas. So let us go over the details.
You say
Trying to add media from file in an external drive.
Is this an external drive attached to the computer using a USB connection?
What is the media that is on that external drive - where is it coming from - brand/model/settings of the camera that recorded the video?
If you had video on a disc and inserted that disc into a burner tray, one would expect to see the message that you got in
your latest screenshot (see post 5).
But, if you had a file stored on an external hard drive, you would use Add Media Files and Folders as I described before.
By any chance do you have a memory card with video that you are inserting into a memory card slot of your computer.
In that case, you would use the Video Importer route. You should be seeing that slot as a drive.
Earlier you wrote
Have not been able to import media since software has been installed.
Do you have any photos stored in My Pictures on your computer hard drive? In Premiere Elements Expert workspace, select Add Media/Files
and Folder and navigate to those photos to bring them into the project. Do they import? Do you have any videos in My Videos on your computer
hard drive? If so, please try to import them into a project with Add Media/Files and Folders. Do they import?
Once we confirm the nature of this external drive, I think that we will begin to get to the solution.
Thanks for the follow ups.
ATR

Premiere Elements 9 Trial Ver, We have detected an incompatible display driver. Help

When I downloaded the Premiere Elements 9 30 Day Trial Version and installed it. Started the program, proceeded to load, then a message pops up saying:
We have detected an incompatible display driver. To get a better and
faster playback performance, please update your display driver.
Display driver details: Microsoft Corporation - GDI Generic 1.1.0
It happens everytime it's loading PlayerMediaCore.prm, I have the latest ATI drivers when I go into Control Panel> System and Security> Device Manager under Display adapters tab. It's an ATI Mobility Radeon HD 4650, clicked update driver and says its already has the latest drivers. I have never of heard of a display driver from Microsoft, I know it means graphics device interface. How would update this?
Any info or suggestions I would greatly appreciate it, Thanks.

Welcome to the forum.
Take a look at this FAQ Entry.
Hope that this helps, and good luck,
Hunt

No burners detected

I recently had to replace the CD/DVD drive in the computer. Since then, Premier Elements 10 shows "No burners detected" when I try to create a DVD. Clicking "Rescan" does not help. I can create a VIDEO_TS folder and use other sodtware to dreate a DVD, but cannot do so directly from PE-10.
How to fix?

l3bpilot
I am not sure what you found. Typically the installation file is the one named Setup.exe.
If you purchased Premiere Elements 10 from Adobe as a purchased download, you should be able to get another download by going to http://www.adobe.com, Signing in with your Adobe ID and password, going to Welcome l3bpilot, and then My Orders and/or My Products.
Do not uninstall anything until you are sure that you have the right installation files.
A popular way to do this is to go to the following web site and download the Premiere Elements 10 tryout from there. Once you have it downloaded, install it using your purchased serial number. The important part of all this is that you read the Note: Very Important Instructions section before you attempt to click on the link for the downloads at that web site. Otherwise you will get hit by Access Denied.
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
That web site has some sort of arrangement with Adobe to make those old downloads available. That web site does not sell the download/tryouts.
Please let us know if that works for you. We can talk about getting additional program downloads from Adobe and your Order in the morning if necessary.
Thanks.
ATR

Premiere Elements does not recognize my blu ray burner LG WH10LS30

I am not able to burn to my LG Bluray Burner (model WH10LS30).
I am able to burn to another standard DVD drive, but I am trying to burn a HD Bluray now.
My drive does have the latest firmware as of 12/2013 and works fine in my Win7 64bit environment
When I try to burn the DVD I get a "No Burners Detected" see attached image
Here is my drive in Device Manager

Hans Segalt Hansen
Thanks for the follow up.
1. Did you overcome the Shared Technologies error on reinstall? That is a troublesome issue that is independant of Premiere Elements version and computer operating systems. There are many suggested remedies. The one that has been working for me lately is renaming the OOBE Folder to OLDOOBE before reinstall.
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder is the OOBE Folder that you rename if this Shared Technologies error is blocking an install or reinstall.
As for
The setup has detected that ElementsAutoAnalyzer.exe dynamiclinkmanager (dynamiclinkmanager.exe)
Opening to Task Manager/Processes, finding those .exe files, and doing an End Process typically takes care of those problems.
Since you have reinstalled the program, you must have succeeded in the above. Great job.
Have you done an inspection, seeking pile ups of preview files, conformed audio, and conformed video files? Is the computer defragmented? These days the defragmentation is done automatically, but worth checking.
You indicated that the video card driver is up to date. Was the latest update done after Premiere Elements 11 was working well? If so, you could look at roll back of the video card driver version. If it does not improve the situation, you could always revert to the one that you know to be current.
A remote possibility that an antivirus update might be involved in the recent events. Have you looked at your present situation with and without the antivirus enabled?
ATR

Adobe Premiere Elements 9 has encountered a problem and needs to close.

Adobe Premiere Elements 9 has encountered a problem and needs to close. Asked to be debugged no response an then the program don not respond.
If i Run an old project direct from the file PE 9 it works and then go to a new project it works but from the start up it just closes down.
Bridge is also starting to do it

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Adobe Premiere Elements 7.0 hangs while exporting and during peak file generation.

I have Adobe Premiere Elements 7.0 (PRE7). I have a project which is using a single clip from a Mini-DV that was captured with Nero 8. Nero 8 was used because it was captured prior to installing PRE7. The file is 12GB and is on a USB disk drive because I don't have the space on my main hard drive (I have about 11GB free). My project doesn't do too much that's fancy. It merely uses about 20 minutes of the 60 minute Mini-DV captured AVI, and it uses simple transitions between each scene. I also have very simple titles at start and end. No themes or anything else.
I've seen two problems. 1) While editing the project, seemingly (but I'm not positive it's related) while the peek file was being generated, PRE7 would get into a state of using about 40% to 50% CPU, and it would not let me do anything else. The other problem, 2) While using "Share" to export the video to WMA for playback on PC (about 180MB estimated file size according to Adobe), the file is exported to about the last remaining 5 seconds, but then PRE7 goes into that mode of hanging with 40% to 50% CPU usage.
One time when it had this 50% CPU issue, I let it sit overnight, and the export was finished in the morning. The export that time was to a 90MB FLV for posting to the "web" according to the Share wizard. But when I was doing the above (issue #2), it went into the 50% CPU usage but didn't finish after waiting around 2 hours. Even if I were to let it sit that time, and it were to finish, it seems like something's wrong and that this is unacceptable.
When this happens, and PRE7 goes into 50% CPU utilization, there is no pacifier or percentage bar advancing. It usually happens near 100% finished. Only one time did it complete successfully after leaving it unattended at 90% complete for an extraordinary amount of time.
To recap:
C:\ hard drive ---> PRE7, my project.
E:\ USB drive ---> 12GB source AVI file and destination for export.
I saw elsewhere on this forum that someone imported a mini-dv captured AVI into Window Movie Maker and then exported it to Mini-DV from that app. This solved that person's problem with hanging during peak file creation. I had the 50% hang issue during peak file generation but I'm not sure it was related to peak file generation. A peak file was generated in a project which, when exported with share as mentioned above, still did the hang 50% CPU issue. Regardless, I will try the import/export/movemaker thing and report back but I've been trying enough things that I wanted to take a second to ask for assistance.
Does anyone have this issue, and is there a patch or fix?
I might be able to provide a user mode dump of the 50% CPU adobe process. There is some call stack information and I'm wondering if developers would want this info if they don't already have a solution/fix to this bug.
Thanks for any help.

I have some more info on the hang which I've been experiencing during export/share of a project which uses an AVI as its one main clip. Adobe Premiere Elements 7 (PRE7) appears to be hanging because it's looping endlessly in ImporterAVI.prm. I'm wondering if this info can be passed onto Adobe developers and/or if I can submit this information elsewhere for such processing. I also have a process dump file which might be helpful, not to mention the original project files.
I used Process Monitor to help analyze this situation, and prior to PRE7 getting into the endless loop, it appears to be reading from the AVI file little by little, and WMEncodingHelper.exe is writing out little by little to the destination file, both of which I would expect. When PRE7 gets to the end of the import/export, Process Monitor appears to show all the aforementioned disk activity ceasing. I see neither process reading or writing. This would be normal if the share/export procedure had completed. But PRE7 is not complete. It is hung and is operating at 50% CPU utilization.
Far below in this post are technical details which may be helpful to an Adobe developer determine why the importer could get into this endless loop. In those details, there is a jump instruction, "jb ImporterAVI!xImportEntry+0xf32", which will always jump if a particular compare always turns out a certain way. But in my review of the counters being compared, it never will get to a point of exiting. When I modify a flag (the carry flag) to be 0, the loop exits. When I did this, my export/share of my project completed successfully. So it was done, but for some reason, PRE7 was looping and looping in its AVI importor instead of completing the export (aka "Share").
I cannot say that this certainly indicates a bug with PRE7, but it seems to me that there's enough data for Adobe to be at least investigating this particular issue. I'm not the only person who has seen this as there was at least one other message describing the same problem which the user resolved by effectively re-creating the AVI file via a no-op import/export into and out of MovieMaker. My AVI also goes through MovieMaker, import/export, without a hitch.
In a sense, I view PRE7's "share" as essentially an import, processing of imported information (i.e., effects and transitions), and an export. It's an import of all clips into the project at the right times, a processing of all effects, and finally an export to a destination. I realize this is simplistic, but the point I'm making is I have a simple project with a single AVI, and it appears that the "import" portion of PRE7's Share option is choking on the only clip used by this project. I also don't have much but simple transitions and a beginning/ending title on the project, so I'm not thinking this use of PRE7 is much more than what I'm doing with MovieMaker when importing/exporting this AVI.
I fully agree that optimum hardware can be either required or critical for certain types of video editing, but PRE7 is a consumer program and I'm not using anything extensive about it and the symptoms are that PRE7 is looping on its import of a file other programs don't have a problem with. I already tried purchasing a 1TB external, which I'm glad I did, but I really think Adobe developers should look at this issue. There may be a problem with handling certain AVI clips used in a project when those clips come from certain sources. If there is an issue, perhaps it could warrant a fix that would make PRE7 more compatible with these other clips.
Does Adobe have a procedure for people to upload (or mail) projects and files to it so that they can troubleshoot why the importer gets into this state? I also mentioned earlier that I have a full user-mode dump of the process which may be of value to a dev. Can I submit this information anywhere?
Here are textual technical details:
Plug-in which loops: C:\Program Files\Adobe\Adobe Premiere Elements 7.0\Plug-ins\en_US\ImporterAVI.prm
The following are the instructions at the "bottom" of the loop which never ends. Below, I put "***" at the jump instruction I mentioned earler. If I force the carry flag to be 0 at that point, and the jump is skipped, the export completed successfully. Additionally, notice that [esp-0x1c] is 0x2000, and that both eax and edi are 0. When I see it loop, eax stays at 0 and never reaches 0x2000. I wonder if something about the AVI is causing values used by this importer to be such that it causes this endless loop, and if that's the case, and if such values are valid/good, I'm wondering if the importer can be fixed by being able to detect such values so as to not choke (if in fact it's an importer issue).
1239dda2 50 push eax
1239dda3 ffd1 call ecx
1239dda5 8b442424 mov eax,dword ptr [esp+24h]
1239dda9 015c2428 add dword ptr [esp+28h],ebx
1239ddad 03c7 add eax,edi
1239ddaf 83c410 add esp,10h
1239ddb2 3b44241c cmp eax,dword ptr [esp+1Ch]
1239ddb6 89442414 mov dword ptr [esp+14h],eax
; *** This is where it loops around and around.
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2)
ImporterAVI!xImportEntry+0x1040:
1239ddc0 8b542420 mov edx,dword ptr [esp+20h]
1239ddc4 52 push edx
1239ddc5 e810d40000 call ImporterAVI!xImportEntry+0xe45a (123ab1da)
1239ddca 83c404 add esp,4
ImporterAVI!xImportEntry+0x104d:
1239ddcd 5f pop edi
1239ddce 5e pop esi
1239ddcf 5d pop ebp
1239ddd0 33c0 xor eax,eax
1239ddd2 5b pop ebx
1239ddd3 83c428 add esp,28h
1239ddd6 c3 ret
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
3195d9b8 12387545 10590f9c 27c53e00 06b35ff6 ImporterAVI!xImportEntry+0x103a
3195d9ec 1239ea10 06b35ff6 00000000 27ad8a60 ImporterAVI+0x7545
3195da1c 1238aa31 06b3554b 00000000 7fdf0000 ImporterAVI!xImportEntry+0x1c90
00000000 00000000 00000000 00000000 00000000 ImporterAVI+0xaa31
[esp-1Ch]: 3195d9a0 00002000
eax=00000000 ebx=00000000 ecx=3195dbcc edx=00000000 esi=27ad8a60 edi=00000000
eip=1239ddba esp=3195d984 ebp=3c7ba50b iopl=0 nv up ei ng nz na pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000287
ImporterAVI!xImportEntry+0x103a:
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2) [br=1]

Can't open Adobe Premiere Elements 9

I've had some problems with Adobe Premiere Elements 9 recently, and right now I'm not able to use it. I'm not sure what the problem is really or how to fix it so I'll just write down what has happened here and hopefully someone knows what to do.
A week or so ago my laptop started to crash repeatedly, but fortunately that was solved. But then I noticed that when I opened Adobe Premiere Elements, that's when it crashed and only then. It stopped crashing altogether except for when I opened this program (if it is of any importance I also tried opening Windows Movie Maker to edit there in the meantime but the same thing happened there, which seems strange and kinda random to me). I decided to get an antivirus software and install that and see if that took care of it, which I have now done. That didn't exactly take care of it though. The laptop did stop crashing when opening the Adobe software, but nothing happens once it's opened. The tabs on the top right are there but the whole program is just grey (where you would normally have the timeline on the bottom, video to the left, and the files etc. to the right) and nothing else comes up. I then tried to uninstall Adobe Premiere Elements 9 from my laptop altogether and then re-install it with the CD I still had from purchasing the laptop a couple of years ago. But after re-installing there is no change. Just a grey screen once again, except for the tabs and all that on the top. Now I'm not sure what else to try. It's frustrating as I need this program to work right about now. Does anyone know what to do? Thanks.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Some of the below is for Premiere Pro, but the idea is the same for Premiere Elements
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575

Can you use more than one computer to edit the same Premiere Elements Project?

I am using Premiere Elements 10. I have built a new project on my desktop computer because the desktop has a firewire port to capture video from my camcorder and my laptop doesn't have a firewire port. The project is stored on my home network. I seem to be able to do editing fine using the desktop computer that the project was created on, but it won't load up right on the laptop for editing. Premiere Elements is configured the same on both computers. I guess my question is - does Premiere Elements store something on on the computer that the project was created on that is not being stored on the network drive? How can I fix the problem so that I can edit on my laptop? The laptop is a top of the line Dell XPS with an i7 processor that I use for other Premiere projects, so the laptops ability is not an issue.
Thanks
Bill

Yes, having files stored on a HDD, but having the letter change between machines is a problem. The Project file (PREL) is only an XML database, with links to the Assets. Those links are Absolute Paths, so if anything changes, from drive letter, to file name, the link is broken.
I have over a dozen externals, that I use to migrate Projects between my main two computers. Each has had its drive letter set in OS of each computer. I started with Z:\ and worked down. Each drive has a lable on it with the designated drive letter. Unfortunately, I ran out of letters, as the workstation has a ton of HDD's and burners, so I had to start over. That does mean that I cannot have both Z:\ drives plugged in at the same time, but that has never been an issue. I wish that Windows would allow for double drive letters, say ZZ:\, but still, I have a handful of letters to use - just too many externals for those letters...
Happy editing,
Hunt

Premiere Elements 9 Tryout Serious Display Problem

I will confine my editorializing to "Deja vu, all over again" and describe the Premiere Elements 9 problem that sounds like I was reliving the release of Premiere Elements 8.
I downloaded and installed Premiere Elements 9 tryout, and it worked great for about 7 days. With no changes in the computer environment, suddenly when Premiere Elements 9 was loading a new project, it would stop at PlayerMediaCore.prm and pop up a message:
"We have detected an incompatible driver. To get a better and faster playback performance, please update your display driver. Display driver details: NVIDIA Corporation GeForce....." and it went on to fully name my video card driver. When I clicked on OK, the program continued to load completely and opened to the workspace where the Edit Mode Monitor performance was, best described as, wacky....Timeline content that would not present in the Edit Mode Monitor, Preview Windows that froze in the Edit Mode Monitor, etc. And, Edit Mode Full Screen Previews did not work at all. The technical irony in all this was that I have Premiere Elements 6, 7, and 8/8.0.1 all installed on the same computer, and all were still performing great when I was using them one at a time as a control.
When I went to Hardware/Device Manager and attempted to "update" my NVIDIA card driver, the "update" that installed automatically was older than what is was replacing. BUT, now Premiere Elements 9 did work as expected. HOWEVER, now my Premiere Elements 6, 7, and 8/8.0.1 were crashing at various times from loading to opening of the workspace. I am still hunting for a replacement NVIDIA driver that will fix the Premiere Elements 9 display issue and not kill my Premiere Elements 6, 7, and 8/8.0.1.
In investigating this matter, I noticed that the Premiere Elements 8/8.0.1 "Enable GPU Playback" is gone in version 9. And, now, if you right click the Premiere Elements 9 Edit Mode Monitor, you have a Playback Quality option of Automatic or Highest. That tells me that Adobe was at work making changes in the name of better. And, I am wondering if what I am encountering is related to Adobe's attempted improvements in display which was one of the issues in Premiere Elements 8.0 when it was released. Or, could this be related to making AVCHD a native format? Lots of possibilities.
The above is my long way of saying "Has anyone run into this type of situation with Premiere Elements 9, any workarounds found (other than buying a new video card just for Premiere Elements 9, ???"
At this point, I know of one other person who got a similar message from Premiere Elements 9 and resolved the problem by updating the NVIDIA card driver. But that still raises the question "Do we need a special video card driver just for Premiere Elements 9?" and "Why?"
ATR

To Vijay and A.T. Romano:
I am happy to help out any way I can. First, I do plan on installing PE9.0 on 2 other computers, both running Windows XP. Currently, both of these computers (Dell desktop and laptop) have PE2.0 running, with no problems. I will try to do these installations later on today.
The 2 new computers have Windows 7 Ultimate 64 bit. While I have installed PE2.0 on these computers, the program runs slowly. I assume PE2.0 and Windows 7 are not compatible. As I mentioned before, PE 9.0 runs fine on the Dell desktop. It does not play videos on the Sony laptop.
The contents of the text file are..
##FALSE#0#0#0
The error message when the program is launched is..
Display driver details :NVIDIA Corporation – GeForce GT 330M/PCI/SSE2 3.0 NVIDIA 188.67
I do hope this help. I can only guess that the problem is wide spread.
Thank you again.
Alan Silberlight

Auto-analyzer crashes in Premiere Elements 12

I'm loading a number of home videos to my computer. I've imported a bunch of DV tapes that were recorded direclty on DV successfully; now I'm importing DV tapes that were originally recorded on 8mm tapes, and were transferred to DV tapes. As a result, there is no timecode on the tapes to identify scene changes.
So I'm importing them in the "Expert" mode and have selected to split scenes by content. It appears that this is done using the Auto-Analyzer. However, the auto-analyzer never completes its process, it always crashes on these tapes (I'm now 4 crashes on 4 tapes). The video (one hours' worth) is imported to the computer successfully, but only as one long scene; I don't get any split scenes.
Any ideas on how to get auto-analyzer to complete successfully, or another way to get split scenes? System is running Win7, 8GB RAM.
Thanks in advance.

jevernham
Thanks for the follow up.
Trimming clips in the Premiere Elements Preview Window with its Set In and Set Out points is not an automatic process. So, you do not want it.
And, the AutoAnalyzer feature is not able to detect scenes in your footage. So where does that leave us?
No scenes detected....
1, Have you tried capturing your footage into a program such as Windows Live Movie Maker/Movie Maker or other capturing program to determine if any program can detect and split the scenes in your videos on a consistent basis?
2. Have you disabled the AutoAnalzyer options in Elements Organizer preferences and then done your DV Capture?
See Elements Organizer workspace/Edit Menu/Preferences/MediaAnalysis.
3. Have you completed your DV Capture without Split Scenes and AutoAnalzyer disabled, taken your capture into Project Assets, clicked on Run AutoAnalyzer, and gotten scene detection and scene splitting?
General Comments
I do not believe that the AutoAnalzyer was ever intended as a video splitting tool, rather a "Smart Tagger" and might split video clips in the process. Today it is a last resort for those who seek it to split video into scenes according to content AFTER capture/import. Please check out one explanation of the AutoAnalzyer and what it is supposed to be doing.
http://forums.adobe.com/message/4551932
In much earlier versions of Premiere Elements, the Premiere Elements Capture Window had a Split Scenes by Timecode or Content option and an AutoAnalzyer option. Most recommended that the AutoAnalzyer option not be used in that case because of numerous problems associated with it use there. So, based on that, I am not sure how the program is programmed to differientiate between Split Scenes by Content and AutoAnalzyer's side effect of trying to split video clips into scenes by content.
I work with the AutoAnalyzer disable in the Elements Organizer preferences. And, you the feature on an "on demand" basis when needed. I do not do any DV or HDV firewire captures. If I leave the AutoAnalzyer enabled in Elements Organizer preferences, I find my video split into clip and stacked. I do not want that.
I have not explored capture utilities first hand so I cannot speak to that other than if I did a Google search.
Please review the above, and please update us on your progress.
Thank you.
ATR

Getting a "Sorry, a serious error has occurred that requires Adobe Premiere Elements 9 to shut down" on a fresh install on a brand new hard drive

Just installed and when I try to create a TEST file, that's the message I get.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Premiere Elements 11 - No Burners Detected

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