Premiere Elements 11 not Opening...

I have installed the Adobe Premiere Elements 11 program on my PC, and have followed all of the installation requirements entailed. But when I click on the Premiere Element 11 icon on my home page, nothing happens. Photoshop opens just fine, but premiere will not. Are there any suggestions that you may have for me?
Thanks
Calvin

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed?
Added after Hunt's reminder
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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Premiere Elements not Opening

I bought Premiere Elements about a week ago. I installed it, opened and used it. Now, not but a week later, it will not open. I have a computer running Windows 8, I have no clue why it won't open. I uninstalled and re-installed it will no luck. Tried contacting Adobe support and was disconected after a hour and a half of waiting... Please help! I need it for my school project!
Thanks!

I tried, that didn't work... It stops the process of opening once it hits here.
After that it pops this up.

Why wont my photoshop elements 13 and premiere 13 not OPEN/LAUNCH!??

why wont my photoshop elements 13 and premiere 13 not OPEN/LAUNCH!??

Hi,
Please try out following steps and see if it helps:
Enable the (Hidden) Administrator account on your computer. See Administrator account for more information.
Sign out of your current user account and log in as the Administrator.
Launch Photoshop Elements Editor and log in from the sign-in screen, using your Adobe ID.
If the editor launches successfully, disable the (Hidden) Administrator account you created in Step 1. See Administrator account for more information on disabling an account.

Premiere Element 13 The progress bar on the lower right for Indexing has frozen and when asking to open a video file in the organizer, Premiere does not open.

The above says it all.

I can't really answer you first question. What has happened is: when I moved an mpg file from my assets to the movie (I have added already a mpg file in the first part of the movie) a message box appears telling me the file is being "indexed" and then this Indexing progress appears in lower right of screen and it processes up to 99% and then freezes. The file appears in the time line, but the frame appears that says "media pending" and then nothing happens. I can go into the Widows media player and the mpg file plays okay, with audio. That is best I can tell you.
Though I did not say this earlier, when I try to open this mpg file from the Organizer, Premiere does not open.
My operating system is Windows 7 on a Dell computer with lots of ram and plenty of space on my hard drive.
Properties of movie file
These properties are the same as a file I already inserted in the timeline.
I look forward to your help and thanks..
JC

Premiere Elements not working

When starting, it reports Organiser Database missing or corrupt. When trying to create a new database, Adobe crashes and ends.
Any suggestions?

Hi AT,
You mentioning the psa.prf file helped me in googling the steps you mentioned for other users on the forum, so thanks for that.
Also your direct download link was helpful, as the package is not able to update from the help/update function.
Any idea why the update functionality is not working properly?
I still need another update for camera raw, for both photoshop and premiere. I found links for direct dowloads for versions 6.5 and 6.6. Also the direct links end in a crash, see attachment.
Do you have suggestions?
Regards,
Henk
Verzonden met Windows Mail
Van: A.T. Romano
Verzonden: woensdag 24 december 2014 23:58
Aan: Henk Thomassen
Premiere Elements not working
created by A.T. Romano in Premiere Elements - View the full discussion
HenkThomassen
Great news. Great job in working through the details to get to the solution.
I was waiting for more information from you so that I could give you version specific information on the how to.
But you seemed to have found the paths needed without supplemental instructions.
The two major troubleshooting tools that I would use when the Elements Organizer is involved
a. delete the psa.prf file
and/or
b. create a new catalog.
Best wishes as you move forward in your Premiere Elements 9.0/9.0.1 projects.
By the way, if you are not working from the 9.0.1 Update, good idea to do that.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
You can do that update with the program closed....do not bother with Help Menu/Update for this update. Use the link instead.
ATR
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Premiere Elements 12 opens for admin users but not general users.

Error: Premiere Elements has encountered an error....Src\Core\Preferences.cpp-347
Windows 7 box.
Any suggestions? Users have rights to all Adobe folders...

Im facing more or less the same issue.
APE 12 was installed on a Windows 8.1 System as a bundle with Photoshop Elements 12.
Photoshop is able to run as expected. But APE 12 could never being started.
I recieved during the installation the request to register the product (but im not able to find it under my Adobe account til yet).
I could only once choose to start at next time without opening organizer popup but now I´m getting always
the message
"Premere Elements Debug Entry:
Premere Elements has encountered an error.
...\src\core\preferences.cpp-347
I tried to uninstall and reinstall.
I have updated Windows 8.1 to the newest available software fixes.
Also Quicktime is updated yesterday to the latest version.
I also tried to start APE by using the "start as admin" feature.
I have also tried to change the user permissions in the folder D:\Program Files\Adobe\Adobe Premiere Elements 12 as mentioned in other threads.
The used Windowws 8.1 client system is member of a Domain.
The user is a local administrator user and uses local ressources only.
I have also updated yesterday the Grafic Card Adapter driver for the installed
NVIDIA Geforce GT 440.
The Processor is INtel Core i7 870 @ 2,9 GHz (6 cores)
6 GByte Memory is installed.
I thought it would be feasible to download pathces for the software but I was not able to find such a place like it is known from other software vendors.
I would kindly ask for your support.

Premiere Elements not allowing me to edit photos. I am not interested in videos. Also not opening photos from other sources. Windows 8 computer

I have many photos in my files and computers; most of them are visible in Premiere elements Organizer, but I can't edit them or pull out individual ones. Often cannot open a photos that comes in an email. I don't use videos; I just want to edit my photos.
Did I buy the wrong program?

Hi
Premiere Elements is a video editor not a photo editor. This is why you cannot edit your photos.
The organiser is for both Photoshop (photographic editor) and Premiere (video editor) elements. This is for managing your photo and video library.
I hope this helps.

Installation Adobe Premiere Elements not working

I'm trying to install the Adobe Premiere Elements 13 but it's not working. I downloaded the file for the trial version, after downloading i also had to download something called Akamai netsession Client ? I dont know what it is, but i installed it as well. But everytime i want to open the setup it says that an error occurred. I cannot open adobe premiere elements, what should i do? i did the installation 4 times now, it's still not working

Update:
Bin soeben beim Installieren. Falls mal jemand das selbe Problem haben sollte... nach Installation von SP2 für Vista (dachte ich hätte das schon gehabt) und Benutzung der selben CD wie für die Installation von PSE 8 funzt es nun... Darauf muss man erstmal kommen... 2 Programme, 2 CD`s die Beide gleich aussehen... und da soll man 2 Mal die Selbe nehmen... egaaal.
Thread könnt ihr, wenn ihr wollt schliessen.

Premiere Elements 9 Opens with Altered Workspace, then Locks Up

After starting to learn Premiere Elements 8 in a classroom setting I decided to buy the software. With Premiere Elements 9 available I purchased that version and installed it on my home PC.
My System: HP Pavilion dv9500 Notebook PC, Intel(R) Core(TM)2 Duo CPU, T7500 @ 2.20GHz; 4.0 GB RAM; 32-bit Operating System, Windows Vista Business, Service Pack 2; DirectX version 11.0; NVIDIA GeForce 8600M GS.
The installation (from a DVD) appeared to go normally. I used the program less than one day just checking on what new features the 9 version had over the 8 version. During that time it appeared to be very similar to what I had learned with version 8 in the class that I took. When I retrieved video files (from a DVD) that had been supplied with the “Adobe Premiere Elements 9 Classroom In A Book” and started some of the exercises, the program locked up and gave me the following message: “Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project.”
After closing the program and reopening it the workspace was not normal. The Tasks panel was missing; the Monitor panel and My Project panel were present but were free floating (they could be dragged about the screen with the mouse).
To try to get the regular workspace back I clicked Window > Restore Workspace. When I did that I got the “Sorry, a serious error…” message every time I tried it.
I next uninstalled Premiere Elements 9 using Control Panel > Programs and Features > Uninstall. The only thing that I uninstalled was the 1.9GB Adobe Premiere Elements program. Then I re-installed it. That however, did not correct the problem.
Several threads on the Adobe Forum have suggested that the Event Viewer should be examined to see if it held any clues. I have done that and copied the seven Information Events and one Error Event that seemed to be associated with the timeframe of my opening the program, but not being very technically inclined I am not sure what to look for. It if it would help resolve my problem I can post those Events.
Any help with resolving my problem will be greatly appreciated.

Bill Hunt, thanks for your reply
For the Workspace, go to Window>Reset Workspace.
I did that and got the "Sorry, serious error..." message as I mentioned in the original post.
You can certainly type out, or do a screen-cap for the Event Viewer errors. The ones that will the most use to you will be ones with links. Often, those will lead to MS Web messages, such as a "driver" problem.
I have copied below the results of the Event Viewer attempt to find clues to my problem. As far as I could see there there were no links to MS or other solutions. The times that are underlined indicate my operations on the computer. The copied screen shots that follow indicate the Event Viewer results.
8:46 – Opened PrE and with Welcome screen open & let it run until hard drive lights stopped blinking. All of the following Information Events were listed between 8:46:08 and 8:46:19
8:49 – Clicked on New Project, that ran the progress bar for about 30 seconds, then I got message that previous project closed unexpectedly and did I want to recover old project. The following Information Event was listed at 8:49:19'
8:50 – Clicked No to recover old project and got a blank PrE grey screen.
8:51 – Clicked File > New Project (named it New Project-3) and OK, then corrupted workspace opened. The hard drive lights continued to blink until 8:53.
8:53 – With the mouse I moved the Monitor panel to uncover the Menu bar, then clicked on Window > Restore Workspace. At that point I got the “Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project.”
8:55 – Clicked OK on their offer to save project and the “Sorry, serious error” dialog box went away. Now it was no longer a PrE screen, just white with the 2 panels still present. A mouse click on a blank area deleted the 2 panels and the spinning dougnut was still spinning. The following Information Event was listed at 8:56:18
8:57 – Opened Task Manager and the 2 panels reappeared. A Microsoft Windows dialog box opened saying that Adobe PrE 9 was not responding with option to close program which I did. The last two Events (the first an Information Event and the second an Error Event) were listed at 8:57:39 and 8:57:51

Premiere Pro Not Opening

Right so a while back, my computer experienced some sort of malfunction in which I had to wipe my main SSD on which the system was on. I had (legally) Adobe Master Suite CS6 on my other hard drive that was dedicated for software and what not. This particular drive I did not wipe, only the SSD with the system. It all worked out mostly fine (the computer restoration), except when I went ahead and plugged my hard drive with all the software on it back in, most of the adobe software no longer worked (Premiere Pro of which the most important of the bunch to me included). I tried dosome tweaks, but nothing seems to work. All I get now is a screen that says "sign in required" (even though this is not a trial) and after that "licensing stopped". What should I do?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Premiere Elements 12 Opens then Shuts down

I just purchased Premiere Element 12. I had Premiere Elements 11 running fine and just uninstalled it prior to installing 12.
Install went fine, no errors, but now when I open Premiere 12 it shuts right down on me.
Looking in my Windows task manager I see that Elements opens but then shuts down.
I have installed the 64bit version.
I am running Win7 Ultimate 64

Hi fdnyfish,
Thanks for posting Adobe forums.
Please provide following information :
What is the Graphics Card installed on the system ?
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
Regards,
Sandeep

Premiere will not open - stuck on loading

OK - tech stuff: Macbook pro 2009, OSX 10.6.2, 4 gig Ram, Premiere version 4.2.1
So premiere crashed rendering out to Media Encoder (also crashed) and now will not open anymore - I just get the spinning beachball! Opening the force quit menu has premiere marked as not responding. There is no Adobe crash dialog or anything it just freezes. Please don't ask about removing preferences - been on a Mac long enough to know that's always step 1.
So what's the remedy - and please don't say reinstall?
I do get an error log after force quitting if that will help - link as a txt file below.

Thanks Guys,
Was checking the other similar post http://forums.adobe.com/thread/387177?tstart=0 and came across a solution (running activity monitor pointed to ImporterProcessServer):
Thanks to Bill and Bob - I searched for ImporterProcessServer posts and found one that said that turning off and on your machine usually solves any issues. Yeah, I know it's tech support 101 but hey sometimes the most obvious answers! So seeing as it was the simplest solution I tried it and VIOLA!
So yes Premiere is working again! I was able to open the project I was working on - so no corruption with the original file.
So I guess the question is what the hell happened??? Why did premiere crash out of nowhere and then refuse to open???
I guess the answer lies in the mysteries of the ImporterProcessServer....
So big thanks to Bill and Bob!
Hopefully that works for others suffering similar issues....

Elements not opening

Hi Guys,
I click on the Elements 9 icon and elements 9 does not open
Mark Smith

In windows, try going to the program files [program files(x86) for a 64-bit system] and launching directly from there. On a mac, go to the applications folder.
Also, it's better not to use the welcome screen anymore, especially if you had entered photoshop.com info there. Now that photoshop.com is dead and gone, that will hang you up forever while it tries to connect to the non-existent server. Better to make shortcuts/dock icons directly to editor and/or organizer and use those to launch PSE.

Premiere will not open clip in Adobe Audition

Working on some footage and I've noticed that Premiere will not allow me to open the clips in Adobe Audition...the menu selection is greyed out.
See below...
It doesn't matter what the footage is or what camera its from.
Any guesses?

Hi avanishdivya,
I checked all the things you suggested, and all of them are greyed out, except when going to the Edit menu, there is an option to edit the Squence in Audition...not the Clip.
See below:
System info:
Windows 7 Ultimate sp1
Adobe CC Suite all up to date.
i7-2600K
32gb RAM
512 SSD
1TB HDD x5
GTX470
Everything seemed to work fine in CS6, haven't installed any new software/plugins etc.

Premiere elements not accepting video from my iphone 4s

Hi.
can't get my iphone 4s video into adobe premiere elements 10. won't accept it.

Hi.
Sure appreciate your interest and assistance.
You asked: “When you saved in Elements before what was the free space amount at the save location designated....and now what is
the free external hard drive space when you designate it as the save location for your Premiere Elements saves?”
I never designate the external hard drive as the save location. It makes a copy automatically.
Also, you mention investigating “drive speeds.” I didn’t think the external hard drive has a drive speed (?).
If it does, would that mean the external hard drive is somehow helping the desktop internal hard drive?
I’m not sure what you mean when you say: (With the plug in and out external hard drive situation), periodically check the drive letter of the external hard drive to assure
that it is not changing. That could cause some media disconnect issues for your projects if the projects source media are
stored on the external hard drive.” I think the external hard drive just makes a copy.
Let me know.
thanks.
Robert Panush

Can Premiere Elements NOT re-encode a video file

I want to take 200 HD camcorder files and put them on a Blu-ray disc with a basic menu structure.
I know Premiere Elements can do the menu structure. My question: Is it able to use the video files without re-encoding them? (The source files are 1280x720, H.264/AVC, 29.97fps.) I can't test this using the trial version because it watermarks the video.
If PE can't do it, am I overlooking some simple way of doing Blu-ray menus using the Creative Suite products? I have used Premiere Pro and Encore to author BDs, but that involved setting up every element of the menu structure by hand.

OC Photoworx
Although I cannot give you first hand workings of Premiere Pro CC because I do not use the program (I am strictly an Elements Windows user),
I offer the following Adobe documentation that I found online for Premiere Pro CC features that you seek and that Premiere Elements does not have.
Smart Rendering
https://helpx.adobe.com/premiere-pro/using/smart-rendering.html
CUDA (which Premiere Elements has not supported)
Adobe Premiere Pro CC - Faster Video Editing | NVIDIA
and for a comparison of Premiere Elements vs Premiere Pro CC Disc Menus and burn to Disk..
Premiere Elements (which you probably are fully aware of)
Adobe Premiere Elements Help | Sharing to DVD or Blu-ray Disc.
Premiere Pro's Disc Menus and Burn to Disk
Using Premiere Pro CC & Encore CS6 for Bluray, DVD, and Interactive Video for iPad,ATV, and Mobile HD | DAVTechTable | A…
Adobe Encore * Creating menus
Best wishes with whatever you video editing decisions are.
ATR

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