Premiere Elements 11 - Organizer - Missing thumbnails

I have downloade some video files from my Canon HF S100 using Organizer.  The file format is .MTS.  The data files were downloaded into a named folder rather than the default suggested by Organizer.  I used a new Catalogue and loaded the entries into two Albums under the top level (i.e., I did not create an Album Category).  Initially few of the files had a thumbnail.  I tried Optimizing the Catalogue and that produced a few more.  I then highlighted the group still without a thumbnail and tried Update Thumbnail.  This produced a few more.  However ther are still 6 files for which I cannot get a thumbnail to appear despite repeated running of Optimize and Update Thumbnail.  Is there anything else that I can try?

Steve - thanks for the suggestions.
I'm using Windows 7.  I've checked and do have the latest version of Quicktime.
In fact I haven't yest created the project for the video files that I've downloaded.  I simply selected Organizer (not Premiere Elements) from the welcome screen, created a new catalogue and some albums and downloaded into them.
I've subsequently found some other threads on this subject and gather that, for whatever reason, there are often files for which thumbnails are never proiduced.  I guess I'll have to live with it - although it's somewhat irritating!
Frank

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    Date: Tue, 4 Feb 2014 20:55:46 -0800
    From: [email protected]
    To: [email protected]
    Subject: .MTS files in elements organizer: no thumbnails, not playing
        Re: .MTS files in elements organizer: no thumbnails, not playing
        created by A.T. Romano in Premiere Elements - View the full discussion
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    Today at another forum that I frequent, a Premiere Elements 9 user was distressed because he could not find the List (Ctrl + Page Up) & Icon (Ctrl _ Page Down) icons that were found in the prior version of the Project Media View. The Icon view was particularly useful for sorting media before dragging to the Timeline or for the Create Slideshow feature. Now in Premiere Elements 9, all you have are your media in a list format with no option to sort.
    This person simultaneously posted his question at another forum for which he received a reply and a workaround  which included going into the Elements Organizer/Create/SlideShow Editor and create a slideshow that could be outputted (Edit in Premiere Elements) back into Premiere Elements 9. I would take issue with that suggested approach since I believe that there is an easier and quicker workaround to overcome the inconvenient loss of those features in Premiere Elements 9 Project Media View.
    First, the questions and then my workaround for this situation
    Does anyone know if Adobe is aware of this situation and intends to correct this oversight or intentional change in features?
    Has anyone come up with his/her favorite workaround for this matter?
    Bottom Line for my workaround: From Premiere Elements 9 workspace, go to Elements Organizer workspace and create a sorted album of the media brought into Premiere Elements 9 Get Media/Files & Folders. Then exist Elements Organizer, opening to Premiere Elements workspace where one uses Filter by: Select Album and does just that.
    I will post a step by step on my suggested workaround if requested.
    ATR

    SG
    I was trying to be discreet and have us still remain friends, so I did not mention the responder at the other forum by name or place. You let the cat out of the bag. OK, no offense taken please, but I thought that your workaround "Elements Organizer/Create/Slideshow/Edit With Premiere Elements" was "not so good" a choice. I will owe up to that.
    None of the workarounds are as good as the Adobe Icon View of prior version, but....
    Workaround 1. If your interest is getting sorted photos for using the Create Slideshow Feature in Project Media View. The secret is to put the photos in a Folder and then move the photos around in the Folder. I can go into the choreography on that if need be. Then highlight all the photos in the Folder, select Create Slideshow. Even if you do not go the Create Slideshow route, this is one way to get sorted photos for the Timeline.
    Workaround 2. If the Create Slideshow feature is not involved. Going the create Album route in Elements Organizer.
    Premiere Elements 9 Get Media/Files and Folders
    Add Media Dialog
    Select photos, Click Open
    Select Organizer in the row above the line of Organize/Edit/Disc Menus/Share to open the Elements Organizer.
    In the Elements Organizer, go to the Albums category and expand that category, then click on the green cross, and select New Album. On that right side of the Elements Organizer you will see a window with two tabs, Content and Sharing. Select Content and drag your media from the major window on the left to the Content window on the right. Name the album and click Done.
    You will then see your Album name listed in the Album’s category. Click the green icon to the left of the Album name. When you do, you will see thumbnails for your photos numbered sequentially in the major window on the left side of the Elements Organizer. Sort the photos there as you want them arranged on the Timeline.Then exit Elements Organizer via File Menu/Exit.
    The Premiere Elements Organize workspace will open. Go to the Filter by: Select Album and do just that, selecting the sorted album that you just created. Highlight the photos  and drag them to the Timeline.
    That is what I have come up with so far. I have been doing a lot of retesting of the principle to make sure that it would work more than just the first time.
    What do you think? Contribution or first class dud??
    ATR
    Just another possible variation on the thought with regard to Create Slideshow....it might merit thinking about numerically or alphabetically ordering your photos in a Folder beforehand and then bringing the Folder into Premiere Elements so that you have the Folder in Project Media View...Select All...Right Click Highlight....Create Slideshow?????

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