Premiere Elements 11 Shared Technologies error DW020 Adobe Flash Player 10 plug in missing.

     I am unable to complete the install of Adobe Premiere Elements 11 on my Windows7 Pro 64 bit system.  When the installation process gets to installing Shared Technologies I get an error message "The installation process has encountered an error while installing Shared Technologies.  Please restart your system and try again."  Restarting the system gives the same result again.  The download assistant program identifies two errors: DW050--Adobe Flash Player 10 ActiveX: Install failed, and DW020: Adobe Flash CS5.5 depends on Adobe Flash Player 10 plugin to be installed. 
     My system currently has Adobe Flash player 11.7.700.224 installed.  I can find a download of Adobe Flash Player 10 but where do I put it?  Do I need to uninstall Adobe Flash Player 11.7... ?  Is there another solution?

     This install problem seems to be solved.  I uninstalled every Adobe program, but still couldn't get past the Shared Technologies issue.  Then I went to C://Program Files (x86)/Common Files/Adobe/ and deleted all recent folders & files.  This seemed to do it.  Both Premiere Elements 11 and Photoshop Elements completed installation.  Now on to figuring out how to force Windows7 64 bit to run these programs in 32 bit simulation mode.

Similar Messages

  • Can't install premiere elements shared technologies error

    can't install premiere elements because of shared technologies error

    Hi,
    Please restart your system and try installing again.
    If the error persists, please share your OS details and please share the logs from the following locations:
    %temp%\PREInstall.log, PRE11.log,
    Elemets11OrganizerInstall.log,
    Organizer.log,
    PDApp.log,
    amt.log
    oobelib.log
    C:\Program Files\Common Files\Adobe\Installers\<*PRE11*>.log.gz
    thanks.
    ~ Shefali

  • ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.

    I have encountered the following errors during installation, My OS is Window 8.1 pro. .
    What should I do, thanks
    WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
    WARNING: DW066: OS requirements not met for {B4749B38-C5BD-4A02-8E9F-C1EF7CCEA651}
    ERROR: DW020: Found payload conflicts and errors:
    ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.
    FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.

    renka,
    When you uninstall and reinstall, it is always worth running the Cleaner Tool in between.
    http://www.adobe.com/support/contact/cscleanertool.html
    Apart from that, you may try this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
    or you may hope that some staff sees it here in this forum.

  • OpenScript ActionScript Error from Adobe Flash Player 9

    I get a popup ActionScript Error from Adobe Flash Player 9 when trying to record a Flex Tree object using OpenScript 9.2.1.0 Production. Specifically, I click on the Triangle that opens/closes the view of the child nodes underneath the parent node of a Tree. Initially, the triangle arrow already pointing down and the child node is already showing. When I click on the triangle, the node underneath goes up and disappears under its parent node and the traingle is then pointing to the parent node.
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    Error: Unable to find automation method 'mx.events.TreeEvent' for class '[object OSAutomationClass]'.
         at mx.automation::AutomationManager/recordAutomatableEvent()[C:\work\flex\dmv_automation\projects\automation\src\mx\automation\AutomationManager.as:1680]
         at mx.automation.delegates.core::UIComponentAutomationImpl/recordAutomatableEvent()[C:\work\flex\dmv_automation\projects\automation\src\mx\automation\delegates\core\UIComponentAutomationImpl.as:281]
         at flash.events::EventDispatcher/dispatchEventFunction()
         at flash.events::EventDispatcher/dispatchEvent()
         at mx.core::UIComponent/dispatchEvent()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\core\UIComponent.as:9156]
         at mx.controls::Tree/http://www.adobe.com/2006/flex/mx/internal::dispatchTreeEvent()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\controls\Tree.as:3334]
         at mx.controls::Tree/http://www.adobe.com/2006/flex/mx/internal::onTweenEnd()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\controls\Tree.as:2193]
         at mx.effects::Tween/endTween()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\effects\Tween.as:524]
         at mx.effects::Tween/http://www.adobe.com/2006/flex/mx/internal::doInterval()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\effects\Tween.as:565]
         at mx.effects::Tween$/timerHandler()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\effects\Tween.as:179]
         at flash.utils::Timer/_timerDispatch()
         at flash.utils::Timer/tick()
    I can click "Dismiss All" from the Adobe popup and Firefox isn't affected. Openscript doesn't appear to have any issues and the recording can be continued or stopped. It records the click on the tree and the "Dismiss All" from the popup both as "Click object("@id='main'") as type "web" instead of "flexFT".
    I am using OATS 9.2.1.0 with Firefox 3.6.17. I am testing a Flex 3.3 SDK built application. I installed the Adobe Flash Player 9 that came with the Flex SDK 3.3 before installing OATS.
    Any help on this issue is greatly appreciated.
    Some other information that may prove to be useful: I cannot seem to get OpenScript to consistently play back the actions on the same tree described above. Sometimes it works and sometimes it does not. I've tried using "Select Tree", "Select List", and "Click Tree" and each one is inconsistent on playback. It will report "Target Not Found".
    I have the console output for a "Target Not Found" failure below, where line 100 is ".select("GRID1>server1", TriggerEvent.Mouse," from the following Java generated on recording with OpenScript:
    flexFT
    .list(
    15,
         "/web:window[@index='0' or @title='My Title']/web:document[@index='0']/flex:application[@automationIndex='index:-1' and @label='' and @className='main' and @automationName='main' and @automationClassName='FlexApplication' and @id='main']/flex:canvas[@automationIndex='index:1' and @label='' and @className='mx.containers.Canvas' and @automationName='mainCanvas' and @automationClassName='FlexCanvas' and @id='mainCanvas']/flex:dividedBox[@automationIndex='index:16' and @label='' and @className='view.MainMediator' and @automationName='mediator' and @automationClassName='FlexDividedBox' and @id='mediator']/flex:accordion[@label='' and @automationName='index:0' and @id='null' and @automationIndex='index:0' and @className='mx.containers.Accordion' and @automationClassName='FlexAccordion']/flex:canvas[@automationIndex='index:1' and @label='My%20View2' and @className='view.my.MyNavigator' and @automationName='My%20View2' and @automationClassName='FlexCanvas' and @id='null']/flex:canvas[@label='' and @automationName='index:1' and @id='null' and @automationIndex='index:1' and @className='mx.containers.Canvas' and @automationClassName='FlexCanvas']/flex:list[@automationIndex='index:2' and @className='view.MyGridTree' and @automationName='index:2' and @automationClassName='FlexList' and @id='null']")
    .select("GRID1>server1", TriggerEvent.Mouse,
         KeyModifier.None);
    think(1.0);
    Console Output:
    11:29:09,093 INFO [EntryPoint] Started with arguments: -port 7777 -jwg C:\OracleATS\OFT\test06_ff\test06_ff.jwg
    11:29:09,250 INFO [EntryPoint] Received StartScriptEvent
    11:29:09,250 INFO [EntryPoint] Running "test06_ff" ...
    11:29:09,453 INFO [1] Initialized script service "oracle.oats.scripting.modules.utilities.api.UtilitiesService"
    11:29:09,453 INFO [1] Initialized script service "oracle.oats.scripting.modules.browser.api.BrowserService"
    11:29:09,453 INFO [1] Initialized script service "oracle.oats.scripting.modules.functionalTest.api.FunctionalTestService"
    11:29:09,484 INFO [1] Initialized script service "oracle.oats.scripting.modules.webdom.api.WebDomService"
    11:29:09,484 INFO [1] Initialized script service "oracle.oats.scripting.modules.flexFT.api.FlexFTService"
    11:29:09,484 INFO [1] Initializing VU 1 for script test06_ff
    11:29:21,546 INFO [1] Step: [1] Redirect (/Page1/)
    11:29:21,718 INFO [1] Step: [2] Login Page (/main.html)
    11:29:32,218 INFO [1] Step: [3] My Title (/main.html)
    11:30:11,453 ERROR [1] Error in section Run at line (script.java:100). Target not found
    oracle.oats.scripting.modules.flexFT.common.api.internal.exceptions.FlexFTException: Target not found
         at oracle.oats.scripting.modules.flexFT.common.api.internal.utilities.FlexUtil.checkResults(FlexUtil.java:293)
         at oracle.oats.scripting.modules.flexFT.api.elements.AbstractFlexFTElement.replayEvent(AbstractFlexFTElement.java:99)
         at oracle.oats.scripting.modules.flexFT.api.elements.ListBase.select(ListBase.java:170)
         at script.run(script.java:100)
         at oracle.oats.scripting.modules.basic.api.IteratingVUser.run(IteratingVUser.java:325)
         at oracle.oats.scripting.modules.basic.api.internal.IteratingAgent.run(IteratingAgent.java:717)
         at java.lang.Thread.run(Thread.java:619)
    11:30:11,453 ERROR [1] Iteration 1 failed at line (script.java:100). Target not found
    oracle.oats.scripting.modules.flexFT.common.api.internal.exceptions.FlexFTException: Target not found
         at oracle.oats.scripting.modules.flexFT.common.api.internal.utilities.FlexUtil.checkResults(FlexUtil.java:293)
         at oracle.oats.scripting.modules.flexFT.api.elements.AbstractFlexFTElement.replayEvent(AbstractFlexFTElement.java:99)
         at oracle.oats.scripting.modules.flexFT.api.elements.ListBase.select(ListBase.java:170)
         at script.run(script.java:100)
         at oracle.oats.scripting.modules.basic.api.IteratingVUser.run(IteratingVUser.java:325)
         at oracle.oats.scripting.modules.basic.api.internal.IteratingAgent.run(IteratingAgent.java:717)
         at java.lang.Thread.run(Thread.java:619)
    11:30:12,468 INFO [1] Finished VU 1 for script test06_ff
    Thanks,
    John

    I get a popup ActionScript Error from Adobe Flash Player 9 when trying to record a Flex Tree object using OpenScript 9.2.1.0 Production. Specifically, I click on the Triangle that opens/closes the view of the child nodes underneath the parent node of a Tree. Initially, the triangle arrow already pointing down and the child node is already showing. When I click on the triangle, the node underneath goes up and disappears under its parent node and the traingle is then pointing to the parent node.
    When I click this triangle in Firefox without OpenScript recording, I don't get any errors, popups, or issues. It seems to work correctly. During OpenScript recording, the recording seems to crash with a popup that is titled "Adobe Flash Player 9" and has the text "An ActionScript error has occurred" with the following error message:
    Error: Unable to find automation method 'mx.events.TreeEvent' for class '[object OSAutomationClass]'.
         at mx.automation::AutomationManager/recordAutomatableEvent()[C:\work\flex\dmv_automation\projects\automation\src\mx\automation\AutomationManager.as:1680]
         at mx.automation.delegates.core::UIComponentAutomationImpl/recordAutomatableEvent()[C:\work\flex\dmv_automation\projects\automation\src\mx\automation\delegates\core\UIComponentAutomationImpl.as:281]
         at flash.events::EventDispatcher/dispatchEventFunction()
         at flash.events::EventDispatcher/dispatchEvent()
         at mx.core::UIComponent/dispatchEvent()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\core\UIComponent.as:9156]
         at mx.controls::Tree/http://www.adobe.com/2006/flex/mx/internal::dispatchTreeEvent()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\controls\Tree.as:3334]
         at mx.controls::Tree/http://www.adobe.com/2006/flex/mx/internal::onTweenEnd()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\controls\Tree.as:2193]
         at mx.effects::Tween/endTween()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\effects\Tween.as:524]
         at mx.effects::Tween/http://www.adobe.com/2006/flex/mx/internal::doInterval()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\effects\Tween.as:565]
         at mx.effects::Tween$/timerHandler()[E:\dev\3.1.0\frameworks\projects\framework\src\mx\effects\Tween.as:179]
         at flash.utils::Timer/_timerDispatch()
         at flash.utils::Timer/tick()
    I can click "Dismiss All" from the Adobe popup and Firefox isn't affected. Openscript doesn't appear to have any issues and the recording can be continued or stopped. It records the click on the tree and the "Dismiss All" from the popup both as "Click object("@id='main'") as type "web" instead of "flexFT".
    I am using OATS 9.2.1.0 with Firefox 3.6.17. I am testing a Flex 3.3 SDK built application. I installed the Adobe Flash Player 9 that came with the Flex SDK 3.3 before installing OATS.
    Any help on this issue is greatly appreciated.
    Some other information that may prove to be useful: I cannot seem to get OpenScript to consistently play back the actions on the same tree described above. Sometimes it works and sometimes it does not. I've tried using "Select Tree", "Select List", and "Click Tree" and each one is inconsistent on playback. It will report "Target Not Found".
    I have the console output for a "Target Not Found" failure below, where line 100 is ".select("GRID1>server1", TriggerEvent.Mouse," from the following Java generated on recording with OpenScript:
    flexFT
    .list(
    15,
         "/web:window[@index='0' or @title='My Title']/web:document[@index='0']/flex:application[@automationIndex='index:-1' and @label='' and @className='main' and @automationName='main' and @automationClassName='FlexApplication' and @id='main']/flex:canvas[@automationIndex='index:1' and @label='' and @className='mx.containers.Canvas' and @automationName='mainCanvas' and @automationClassName='FlexCanvas' and @id='mainCanvas']/flex:dividedBox[@automationIndex='index:16' and @label='' and @className='view.MainMediator' and @automationName='mediator' and @automationClassName='FlexDividedBox' and @id='mediator']/flex:accordion[@label='' and @automationName='index:0' and @id='null' and @automationIndex='index:0' and @className='mx.containers.Accordion' and @automationClassName='FlexAccordion']/flex:canvas[@automationIndex='index:1' and @label='My%20View2' and @className='view.my.MyNavigator' and @automationName='My%20View2' and @automationClassName='FlexCanvas' and @id='null']/flex:canvas[@label='' and @automationName='index:1' and @id='null' and @automationIndex='index:1' and @className='mx.containers.Canvas' and @automationClassName='FlexCanvas']/flex:list[@automationIndex='index:2' and @className='view.MyGridTree' and @automationName='index:2' and @automationClassName='FlexList' and @id='null']")
    .select("GRID1>server1", TriggerEvent.Mouse,
         KeyModifier.None);
    think(1.0);
    Console Output:
    11:29:09,093 INFO [EntryPoint] Started with arguments: -port 7777 -jwg C:\OracleATS\OFT\test06_ff\test06_ff.jwg
    11:29:09,250 INFO [EntryPoint] Received StartScriptEvent
    11:29:09,250 INFO [EntryPoint] Running "test06_ff" ...
    11:29:09,453 INFO [1] Initialized script service "oracle.oats.scripting.modules.utilities.api.UtilitiesService"
    11:29:09,453 INFO [1] Initialized script service "oracle.oats.scripting.modules.browser.api.BrowserService"
    11:29:09,453 INFO [1] Initialized script service "oracle.oats.scripting.modules.functionalTest.api.FunctionalTestService"
    11:29:09,484 INFO [1] Initialized script service "oracle.oats.scripting.modules.webdom.api.WebDomService"
    11:29:09,484 INFO [1] Initialized script service "oracle.oats.scripting.modules.flexFT.api.FlexFTService"
    11:29:09,484 INFO [1] Initializing VU 1 for script test06_ff
    11:29:21,546 INFO [1] Step: [1] Redirect (/Page1/)
    11:29:21,718 INFO [1] Step: [2] Login Page (/main.html)
    11:29:32,218 INFO [1] Step: [3] My Title (/main.html)
    11:30:11,453 ERROR [1] Error in section Run at line (script.java:100). Target not found
    oracle.oats.scripting.modules.flexFT.common.api.internal.exceptions.FlexFTException: Target not found
         at oracle.oats.scripting.modules.flexFT.common.api.internal.utilities.FlexUtil.checkResults(FlexUtil.java:293)
         at oracle.oats.scripting.modules.flexFT.api.elements.AbstractFlexFTElement.replayEvent(AbstractFlexFTElement.java:99)
         at oracle.oats.scripting.modules.flexFT.api.elements.ListBase.select(ListBase.java:170)
         at script.run(script.java:100)
         at oracle.oats.scripting.modules.basic.api.IteratingVUser.run(IteratingVUser.java:325)
         at oracle.oats.scripting.modules.basic.api.internal.IteratingAgent.run(IteratingAgent.java:717)
         at java.lang.Thread.run(Thread.java:619)
    11:30:11,453 ERROR [1] Iteration 1 failed at line (script.java:100). Target not found
    oracle.oats.scripting.modules.flexFT.common.api.internal.exceptions.FlexFTException: Target not found
         at oracle.oats.scripting.modules.flexFT.common.api.internal.utilities.FlexUtil.checkResults(FlexUtil.java:293)
         at oracle.oats.scripting.modules.flexFT.api.elements.AbstractFlexFTElement.replayEvent(AbstractFlexFTElement.java:99)
         at oracle.oats.scripting.modules.flexFT.api.elements.ListBase.select(ListBase.java:170)
         at script.run(script.java:100)
         at oracle.oats.scripting.modules.basic.api.IteratingVUser.run(IteratingVUser.java:325)
         at oracle.oats.scripting.modules.basic.api.internal.IteratingAgent.run(IteratingAgent.java:717)
         at java.lang.Thread.run(Thread.java:619)
    11:30:12,468 INFO [1] Finished VU 1 for script test06_ff
    Thanks,
    John

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