Premiere Elements 11 - transition preview screen

I have 64 bit Windows 7 computer with a HD7870 video card. I've installed the latest Quicktime update and checked both Adobe & Windows for the latest updates and installed where necessary.
When attempting to preview a transition from the list of available transitions, when I hit play I am presented with 3 black bars across the the small preview screen, rendering the transition unwatchable.
Any clues on what might be causing this and how to fix it?

Bill,
Glad that you got it sorted out.
With most commercially built computers, an installation disc is usually created, and then used to set up all shipped computers. At the moment that those discs are created, they are up to date, but as time passes, they get out of date. I have seen new computers set up with drivers, that are 6 - 8 mos. old. With video drivers, that means 6 - 8 driver versions behind.
When someone mentions a "new computer," it is usually safe to bet that the drivers, and the OS, are out of date, and we recommend that they update the OS, and ALL drivers.
With video drivers, most general-use programs do not interface with them, all that closely. If the monitor works, then they are good to go. With programs, like Premiere, later versions of Photoshop, 3D programs, and all CAD programs, it is a different story - the video driver is very, very important.
Thank you for reporting, and good luck,
Hunt

Similar Messages

How to start Premiere Elements 11 with welcome screen

How to start Premiere Elements 11 with welcome screen

thank you
Date: Sat, 20 Jul 2013 06:02:36 -0700
From: [email protected]
To: [email protected]
Subject: How to start Premiere Elements 11 with welcome screen
    Re: How to start Premiere Elements 11 with welcome screen
    created by Steve Grisetti in Premiere Elements - View the full discussion
Are you saying that you want to see the menu screen when you launch the program?
If so, go to the Help menu and select Welcome Screen. When the Welcome Screen launches, click on the gear in the upper right corner and set Always Start On to Welcome Screen.
Or are you asking how to start the program from the Welcome Screen?
If so, you may want to check out my free 8 part Basic Training for Premiere Elements tutorials.
http://forums.adobe.com/thread/537685?tstart=0
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Premiere Elements 10 Video Preview Not Working

I have all my project setting correct but when I import a clip and try to preview it all I see is a white screen. The audio plays but the video does not.
System Specs:
Quicktime 7.7
Windows 8.1 64-bit
EVGA GeForce 780 Ti
ASUS Rampage IV Black Edition
I've updated all my drivers but I can't seem to figure out what wrong in any of the other threads.
Can I please get some help with a solution?

dobilia
There is an Announcement at the top of this forum which goes to the core of this type of issue. Please check Announcement at top of this forum.
The odds are that you will need to roll back your NVIDIA GeForce 780 Ti driver version as far back as necessary to get your Premiere Elements 10 Windows working again. All the details are in the Announcement at the top of this forum. But, if you have questions or need clarification on any of this, please do not hesitate to let me know.
Again, the answer to this issue targeted at the Premiere Elements 10 NVIDIA user is not to update the driver to the latest version, but instead to roll it back.
Thank you.
ATR
Add On...for your convenience...this is a copy paste of the Announcement at the top of this forum.
Announcement: Premiere Elements 10 NVIDIA Video Card Driver Roll Back
Hide Details
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.ht ml

Premiere Elements 10 Transitions not working

I have added cross disolve transitions to Premiere Elements 10, and tried increasing duration, but does not seem to work (just vague blurring). I have recorded to DVD to see if transitions visible, but to no avail.
I have been successful in Premier Pro 4 and Serif X5, but wish to use Premier Elements as easier to split timeline and make cuts (tedious in PremierPro 4). Can't afford Premier Prof 5!!
Downloaded from Canon HV 30 HDV camcorder. Over 20 hours of video to edit!
Any suggestions?

Welcome to the forum.
There can be several reasons that a Cross-Dissolve (or some other Transitions) might not work.
One of the most common is that the user just makes a Cut, but does not alter the footage, and when they place the Cross-Dissolve over that Cut, there is not change, as the Frames have not changed.
The next is when one adds a Cross-Dissolve between Clips, that do not have adequate Handles, extra Frames, that are necessary for the Transition to function properly. This ARTICLE goes into more detail on Handles.
Do either of those situations have anything to do with what you are experiencing?
If not, can you post a screen-cap, showing the Clips, to which you are having issues with the Cross-Dissolve Transitions, and tell us exactly what you have done, prior to the addition of the Transition?
Good luck,
Hunt

Adobe Premiere Elements 12 video preview choppy

Preview video in Adobe Premiere Elements 12 is choppy and I'm unable to edit with this program. I transfered the video from a DSLR to my hard drive and then added the video from the hard drive to Adobe Premiere Elements. I don't have the same problem editing with Windows Movie Maker. I'm using a Dell Studio 15 laptop with Intel 2-core processor, 4 GB RAM and 500 GB HD. I imported video from the laptop and an external 3 TB HD. I also tried adding clips directly from the camera - a Canon EOS 70D - and it's still choppy and impossible to edit.

>meet the requirements for Adobe Premiere Elements
There have been MANY discussions here, and in the Premiere Pro forum, about Adobe's requirements
The general concensus HERE is that the Adobe marketing people want more people to buy the program, so they list MINIMUM requirements, not EFFECTIVE EDITING requirements
In the PPro area, but This message has a really good picture showing requirements
Click the picture to expand to readable size - http://forums.adobe.com/thread/810750

Premiere Elements 7: Transitions: audio cut off brutally

Hello,
I got me this Elements 7 package since yesterday and I am impressed so far, but there is one thing that does not make it 100% perfect for me yet.
-> In scene line I put 2 clips next to each other, I add a transition between them. (cross dissolve)
-> Premiere will do the transition BUT
1. during the transition-effect the second clip is not playing, only showing the first frame until the transition-effect is over, giving this stop & go' effect, where it should run smooth into the other clip.
2. There is no transition in the sound (the audio of the first clip should run smoothly to silent and vice versa for the second clip)
This makes the sound cut off very brutally during a transition.
Am i doing something horribly wrong here? Is there someway to 'automate' the thing I want, because I use this mostly between much videos.
I thank you very much!

You need to trim some frames (half the transition duration) off each end of the two clips where the transistion is applied. It is really much better to work in Timeline view it makes things much clearer.
Or if you do not want to trim the clips, you can open up the transition "properties" window and drag the ends of the clips so they overlap. You do not then get repeated frames and so no need to trim the clips.
But first try clicking on the transition and in the "properties" window for the transition click on "Center at cut"

Premiere Pro CS6 black preview screen

So I just installed Premiere Pro CS6 on my laptop and when I try to play the timeline I can hear sound but no video plays. I don't think it is a codec issue as the video appears in the project panel.
Thanks for any help.

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

Premiere Elements 13, Wacom Bamboo tablet input not working on several screen elements

I installed both Photoshop Elements 13 as well as Premiere Elements 13.
Now I notice that in Photoshop Elements 13 (and ALL other programs on my pc) my tablet/pen input via a Wacom Bamboo tablet works perfect, but not in Premiere Elements 13.
Some screen elements in Premiere E.13 do not allow to be 'clicked' by the pen.
If I hover over it and then 'click' it with the button on my tablet or tapping the surface of my bamboo tablet, then it works fine. But whatever I try, I cannot get the thing working with the Pen-input of the Bamboo.
What does work are the 'normal' items in the top of the screen, like 'file' 'edit' etcetera.
What doesn't work is the second bar, with the buttons to 'add media' or switch from 'simple' to 'professional' screen layout. (or similar wording... I have my version in Dutch)
The interesting thing, in Photoshop Elements, that second bar switching from 'easy' to 'expert' modus is working fine with the pen.
Please do not suggest me to re-install my Wacom/Bamboo drivers, for I can assure you: Nothing wrong with thát :-)
If you have suggestions to get it working in Premiere Elements, then most welcome of course.
Honestly I think it is a little techncal flaw that needs fixing by Adobe in the first update, right?
Cheers,
Hans

Installation
Thanks for the additional information on your Premiere Elements 13 Mac situation.
I have an older Wacom pen and tablet (named Wacom Graphire 3) which works fine with Premiere Elements 12/12.1 Windows. I do not think that I tried it
with Premiere Elements 13 tryout when I had the tryout. I still do not have the purchased version 13. I did not have any problems
using the pen and tablet in the Premiere Elements 12/12.1 Editor. My hang up with the Wacom was that, although it installed great with the
latest drivers, within 24 hours of installation and successful use of the device, I would start getting reinstall driver messages.
I gave up on it
a. I could not make that transfer of use from mouse and pen/tablet...I was so used to using the mouse.
b. Got annoyed with the frequent reinstall driver messages.
I will keep watch for any further news on the subject Mac or Windows based.
ATR
Add On...When my Wacom Graphire 3 installs on Windows 7 64 bit, it calls itself Bamboo.

How to serialize Premiere Elements 11?

We're in a networked (domain) Windows environment. How do I deploy a serialized version of Adobe Premiere Elements 11? We've been able to create serialization packages for CS6 using AAMEE, but not for Premiere Elements 11. AAMEE says that "a valid installer could not be found". However, the installer works fine, if it's just run. I've also been unable to use AAMEE to create an install package for Premiere Elements 11.

thank you
Date: Sat, 20 Jul 2013 06:02:36 -0700
From: [email protected]
To: [email protected]
Subject: How to start Premiere Elements 11 with welcome screen
    Re: How to start Premiere Elements 11 with welcome screen
    created by Steve Grisetti in Premiere Elements - View the full discussion
Are you saying that you want to see the menu screen when you launch the program?
If so, go to the Help menu and select Welcome Screen. When the Welcome Screen launches, click on the gear in the upper right corner and set Always Start On to Welcome Screen.
Or are you asking how to start the program from the Welcome Screen?
If so, you may want to check out my free 8 part Basic Training for Premiere Elements tutorials.
http://forums.adobe.com/thread/537685?tstart=0
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5522867#5522867
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5522867#5522867
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Premiere elements 10 can not be opened sometimes

When I open premiere elements 10 sometimes, the screen saying the file 0x021ab000 is not the type of 'written' apprears, then the software can not be opened.
Can anyone tell me how to fix it? I bought the software from a shop.

Though they appear in the PM, for others, I am listing two articles, that might be useful here:
Clean, Lean and Mean Editing Machine
PrE Crashes and Hangs
Though the first is linked in the second, I am listing it first, and separate, as it touches on programs/processes, that load at bootup, and can really get in the way of video editing. As the error appears to be a memory address, my first course of action would be to use MSCONFIG and look closely at the programs/processes, that load at bootup.
Good luck,
Hunt

Is the shuttle button in Premiere Elements 11?

I can't find the handy shuttle slider in PE 11. Was it been removed in this version?
Thanks

Marshalls
It looks like that question got answered here by VDOSurfer a while back.
http://forums.adobe.com/message/5015836
Shuttle Slide in Premiere Elements 11, See Full Screen View.
ATR

Premiere Elements 11 - Organizer - Missing thumbnails

I have downloade some video files from my Canon HF S100 using Organizer. The file format is .MTS. The data files were downloaded into a named folder rather than the default suggested by Organizer. I used a new Catalogue and loaded the entries into two Albums under the top level (i.e., I did not create an Album Category). Initially few of the files had a thumbnail. I tried Optimizing the Catalogue and that produced a few more. I then highlighted the group still without a thumbnail and tried Update Thumbnail. This produced a few more. However ther are still 6 files for which I cannot get a thumbnail to appear despite repeated running of Optimize and Update Thumbnail. Is there anything else that I can try?

Steve - thanks for the suggestions.
I'm using Windows 7. I've checked and do have the latest version of Quicktime.
In fact I haven't yest created the project for the video files that I've downloaded. I simply selected Organizer (not Premiere Elements) from the welcome screen, created a new catalogue and some albums and downloaded into them.
I've subsequently found some other threads on this subject and gather that, for whatever reason, there are often files for which thumbnails are never proiduced. I guess I'll have to live with it - although it's somewhat irritating!
Frank

Premiere Elements 11 - preview screen white

Hi, I recently downloaded the new PRE 11 but each time I've added a file to the timeline and tried to watch it through the preview screen I get the audio fine but the preview screen itself is white. If I click on the preview screen I can see the video but the video stops immediately.
I've had a search of the web and of this forum for similar issues and tried:
- updating my graphics drivers
- updating PRE 11
- deleting Baddrivers file
- I have the current versions of Windows Media Player & Quicktime
But had no success so far. I haven't tried hooking my camera up and adding the files direct from the camera yet but have tried adding other files already on my hard drive that are from the same camera along with various different file types also from my hard drive. My incredibly limited knowledge on these things would lead me to think its some kind of display/graphics problem but not at all sure.
If anyone has any suggestions or can help in any way I'd be very appreciative!
Not sure what kind of details you incredibly clever people need but heres some basics:
Lenovo
Windows 7 Home Premium 64 bit
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz 3.00GHz
4gb RAM
Intel(R) HD Graphics 2000 (with latest driver 9.17.10.3062)
440Gb Hard drive with 202Gb free

Headingley1895
With regard to your video card driver...please confirm that you have been to the Intel web site and found the latest driver
For: Intel HD Graphics 2000, Windows 7 Home Premium 64 bit
Is dated 3/21/2013 with the version given as 15.28.15.64.3062.
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&Product Line=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Proce ssors+with+Intel%C2%AE+HD+Graphics+3000%2f2000
and that you have deleted the BadDrivers.txt file found in the computer path
Local Disk C
Program Data
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the BadDrivers.txt file that you delete.
I believed that you have said that in prior thread, but I am just double checking.
In a prior thread, I asked if you were having this problem in the Edit Mode Monitor as well as in the Preview Window with has Set In and Set Out points. What was your answer to that question?
You say that your file is AVCHD with a .m2ts file extension. What happens if you rename just the file extension of that file and then import that into Premiere Elements 11 new project?
Examples
.m2ts to .m2t
.m2ts to .avi
.m2ts to .mov
.m2ts to .mpg
you say that your AVCHD.m2ts file is 1920 x 1080 16:9. Is this interlaced or progressive video? What is the frame rate? And, what are you or the program setting as the project preset? (Please refer to Edit Menu/Project Settings and the readings for Editing Mode, Timebase, and Frame Size.)
Thanks.
ATR
Add On...I did not see your latest post until after I had submitted this one. So, please disregard any questions in this post that you have already answered in your latest post. Thanks.

When trying to import music files I get a error message that says "importer reported a generic error" I'm using windows 7, DellPC, installed premiere elements 13 2 days ago. Also when previewing and editing video,screen looks great but when I transfer to

When trying to import music files I get an error message Thea says "importer reported a generic error". Also when editing video, screen views look great but when I transfer to PC or flash drive video quality is very poor. Any suggestions?

chansen232
Premiere Elements 13 on Windows 7 (presumed 64 bit).....
1. Music files and error message...are these music files from iTunes? If so, convert them to .wav in iTunes to convert them to wav version, and then import the .wav version into Premiere Elements 13 project using Premiere Elements 13 Expert workspace's Add Media/Files and Folders/Project Assets from where you drag the wav version to the Soundtrack.
The following are the instructions for the iTunes converting
http://support.apple.com/en-us/HT1550
If any problems with the instructions, please let me know, and I will go through them with you.
2. How you set up the project and the export settings that you select greatly influence your end product result.
a. What are the properties of the source media?
b. What project preset did you (manually) or the project (automatically) set to match the properties of the source media.
(If you do not know, please tell us what you see for the readings of Editing Mode, Timebase, Frame Size, Pixel Aspect Ratio - even
if the fields look grayed out.)
c. For your export...Publish+Share/Computer/and then what? And what preset? Did you use the default settings of the preset or did you
customize the export settings of the preset under the preset's Advanced Button/Video Tab and Audio Tab?
Let us start here and then decide what next.
Thanks.
ATR

Why on Premiere Elements 9 for Mac Unexpectly Quits when previewing edit?

Former Dell Windows XP PC user with new MacBook Pro OS X 10.6.5 with 2.53 GHz Intel iCore 5
Using Adobe Premiere Elements 9 for the Mac.
Experience: Premiere Elements 2, 4, 6, 7 on Windows based PC
First video editing experience on MacBook Pro using PSE9 so far consisting of 3 still pictures with titles and transitions.
The 3 still photos ran fine with no titles and no fades and no transitions.
When I add a title wth a fade in OR add a transition between photo clips and try to preview the edit without rendering the work area, The application suddenly quits with the message (see attached error message photo): Adobe Premiere Elements 9 quit unespectedly.
The Problem details and System Configuration runs hundreds of lines.
When I click the Reopen button, it doesn't work -- all I get is a white screen.
When I click OK, I get a Crash Report for Adobe Premiere Elements 9 window (see attached error message photo)
If I render the work area before previewing, the "unexpected quit" problem goes away. So that is a solution but it is a "work around" solution.
Attempts to solve problem:
Contacted Adobe support person via telephone named Jolly in India. He connected to my computer so that he could see my screen. His solution was to download an available update for APSE9 and the first Preview run worked flawlessly. So we hung up the phone.
Then I did one "cross disolve" transition and Bing !! ASPE9 unexpectedly quit !!
Any ideas at all? NOTE: This 70 yr old "didn't grow up with computers" is still on learning curve for using the Mac.
Thanks in advance, David (DRthiess)

Thank you Bill H. and Steve G. for your prompt reply and suggestions.
Bill, I started this project of editing the video from my son's, (the coach) boy's team winning the state Cross-Country championship back on Monday (now Thursday 12/2) with the intent of having it finished by the time I see him on Sat. I'm running out of time to do extensive research and will have to use my "work arounds" the problem, namely rendering the work area before previewing an EDIT (and maybe even "sharing" small segments as a .mov file to my hard drive without previewing and then putting the segments together and later researching a fix.
Note Bill that when APrE9 first quits, I do get "details" that run hundreds of lines -- which mean nothing to this 70 yr. old mind. I do submit reports into, is it APPLE? or is it ADOBE? that gets the reports. And what does the "receiver" do with the reports anyway?
Steve. The camera is a Sony DV camcorder (tape) but I haven't gotten to the video yet. I started the video editing with 3 jpeg still photo and was trying to overlay them with titles with some fade in's and fade out's and Cross dissolve transitions. So I haven't even dragged the action video to the time line yet.
NOTE: I have installed Parallels 6 and Windows 7 on my Mac and my Adobe premiere elements 9 (just purchased) came with both a Mac installation DVD and a Windows installation DVD. The Adobe tech support said that I could try the Windows version when Windows 7 is up and running on my computer but that Adobe would not support that platform because as he said: Window 7 on the Mac doesn't operate the same as Windows 7 on a PC. News to me as I thought that by installing Windows 7 on my Mac, I would get the identical Windows environment with no conflicts. Perhaps I was expecting too much.
Thanks again. I'll report back when I get it solved or if I need more help.
David

Premiere Elements 11 - transition preview screen

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