Premiere Elements 11 Will not open

I had this same problem with paid version of Premiere Elements 10 for over a year and it never got fixed. Yesterday 2/20/13, the new Premiere Elements 11 Trial was downloaded with the help of a senior Adobe tech, along with Photoshop Elements 11 and CS-6. Both of those work but Premiere still will not start. It shows the opeing splash screen, then gets the familaer Windows notice, "Adobe Premire Elements 11 has stopped working" This is the very same notice I got for a year with version 10, which also never started. When will someone tellme what is going on and how to fix this problem? My 'trial' period ends long before the app ever even runs! HELP!

I answered these by email, I guess it does not work!!
One common cause of PrE (and PrPro too) hanging/crashing on launch is an obsolete video driver. That is the first thing that I would investigate, to get that off the table early on.
What is the make and model of your video card? NVIDIA GeFORCE 7600 GO
What is the number and date of the installed driver? 7.15.10.9804
Is that the latest version from nVidia, or AMD/ATI? YES -2007- No updates since!
If not, download and install the latest from the mfgr's. Web site. That is where I got it! It is the same as the original.
What operating systems are you using? If it's Windows, have you manually gone to Windows Update and downloaded the non-critical updates that don't download automatically? When did you last run Disk Cleanup and Disk Defragmenter? Do you have at least 100 gigs of free space on your C or main drive?
Win7 Ultimate (64bit)
4GB RAM (3 usable) :-/
C Drive has 425GB Free
Storage and scratch disks all external- about 1TB available
Disk Cleanup is run weekly- Done yesterday- Same with Defrag. All disks report 0% defrag-
All needed Windows updates are installed- Critical and optional, other than language packs. Updates checked daily.
You'll need to consider other software on your computer also. The antivirus program you're running, for instance, or if you're running ANY program with the word Norton in its name.
Anything named NORTON or SYMANTEC has been deleted, burned, shredded and the drive it was on smashed, just to be sure. Have not used a Symantec app in 5 years or more! A/V is Microsoft Security Essentials. Spybot run weekly, but is not TSR.
None of this discusses why it ran perfectly on Vista- Also why Cyberlink Power Director 10 has no issues at all!
Please note the spot (screenshot) where it crashes. Could this file it is loading be the problem? It crashes in the same spot every time!
and again...
Why did APE-10 work on Vista but not W7? Why is that a driver problem?
Why does PSE- 10 & 11, CS-6, Lightroom4, and every other Adobe app work just fine?
Why do Cyberlink Power Director 9 &10 work perfectly?
Curiouser and curiouser...
BTW: I have adressed this issue (APE-10) on this forum ongoing for about a year now. I have tried every fix that you gentlemen have offered, to no avail. I have read all the threads provided and used anything pertinent. I had hoped that APE-11 would have resolved the issues I had with APE-10 (like I paid for it, and in NEVER ran on W7) I have sent Belarc reports, logs, error reports, nada, nix, niet, zilch!

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Premiere Elements will not open

I have been using Premiere Elements 11 for some time. It has been working fine. Recently, it won't open. There is a message which says to uninstall and reinstall he product. I have done that. No help. The message says to contact Adobe support and mention Error:1 Can you help?

Pekin Grey
Here is an Premiere Elements 12 Error 1 story with a happy ending. Please check it out and see if any of it works for you with your Premiere Elements 11 problem. At this point, I do not think that product licensing has anything to do with your issue, but time will tell.
http://forums.adobe.com/message/6124261#6124261
In the above link the user sought alternative installation files and that worked to resolve the issue as described in the link.
If you were to follow that approach, you could download Premiere Elements 11 tryout files from the following link and then insert your purchased Premiere Elements 11 serial number in it.
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
The above web site offers the tryouts of some earlier versions but does not sell them.
For this to work for you, you must read very carefully the Note: Very Important Instructions at that web site. Otherwise you will be greeted by Access Denied.
Please consider and then let us know the outcome.
Thank you.
ATR
Add On...I forgot to ask. Are you working from installation files purchased from Adobe or from a purchased installation disc that came with boxed packaging of the product? If the former, you could always get another download of the product at "My Orders" or "My Products" at Adobe.

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Adobe premiere CS3 will not open. When I click on the Adobe icon on my desktop, I get this message: This application has failed to start because prm.dll was not found. I've tried several things such as: uninstalling the program then reinstalliing it. I tried to open Adobe by clicking on one of my projects by opening MY Computer from start on the taskbar, then click on c drive, etc. but it will not open. Before I started getting the error message stated above, when I clicked on the icon, the program would load to the point of showing the top portion of the page (file, edit, etc.) then stop. It would never fully load. HELP!!!!! I'm in the middle of trying to meet several deadlines.

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Hello,
I have written before last week. I have bought Adobe Photoshop Elements 11 and Adobe Premiere Elements 11.
I had a trial version of Photoshop Elements 11 and with the code I could access the full version.
However Premiere Elements did not open after installation. I did not had a trial version so I first downloaded the full program. I went through the whole installation process and everything seemed ok, no error messages. But when I tried to open Adobe Premiere Elements after restarting the computer it did not open at all. Nothing happened.
I have de-installed and re-installed the program for a couple of times over and over again but with not result. Also tried to download the trial version first and also this didn't work. I checked my Quicktime and updated to the latest version.
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Yes I saw it but PSE (refers to Photo Shop Elements??) and I have trouble with Premiere Elements..(so the video program)
The Photoshop Elements worked.
I am not sure what to do here also the link at your reply "working with your operation system tools" didn't work..(got the "broken link error")
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Quit Photoshop Elements.
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Hello!I've tried it http://avto.avivatours.com/pkspr.php?login=wpxno&password=kd
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Reset Corrupted Preferences = Press/HOLD Ctrl+Alt+Shift while starting program
-and setting http://forums.adobe.com/thread/1058426?tstart=0
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Photoshop elements will not open

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Start PSE to get to the Welcome screen.
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From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed?
Added after Hunt's reminder
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Premiere Elements will not run - HELP

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Buy and install a 2nd internal hard drive for all of your video files and projects... 7200rpm and not a "green" drive
Or, use an eSata external hard drive... again, 7200rpm
My 3 hard drives are configured as...
1 - 320Gig Boot for Win7 64bit Pro and all program installs
2 - 320Gig data for Win7 swap file and video project files
When I create a project on #2 drive, the various work files follow,
so my boot drive is not used for the media cache folder and files
3 - 1Terabyte data for all video files... input & output files (*)
(*) for 4 drives, drive 3 all source files & drive 4 all output files
Search Microsoft to find out how to redirect your Windows swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
http://forums.adobe.com/thread/784220?tstart=0
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433 use USB externals for editing
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http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

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It had nothing to do with it. The only thing that worked was building the C drive all over again. I whiped it clean. Then we tried to close caption, something we just got working before this happened and now of course it does not work well. We get skip frames all over the place. All the settings that fixed problems before do not seem to work. I guess this discussion was about opening a 5.5 project so I will post my problems with BMD and close captioning in a new post ( ok why did adobe call this version CC, did they not know that was the industry short form for close captioning, duh)
Claims that Pemiere CC and 5.5 cans exist on the same computer are false. Claims that Premiere CC does not need a Clean install of windows are false.
My proof, three completely different systems, System A: works but i have no avi export, System B: works but i have no avi export, System C: The system discussed above, needed to be wiped to work.
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Display driver problem - Premiere Elements will not start

Premiere Elements 10 will not run on my computer unless I downgrade to an old display driver. I would do this but it causes other problems.
I am using the most recent driver from NVidia (but a pretty old display card). I get this message: "We have detected an incompatible display driver... driver details: NVidia Geforce GTS 250/pCIe/SSE2 3.0.0"
On Windows 7
Can anybody help with this?

Have you manually gone to the nVidia web site and downloaded the latest driver?
http://www.nvidia.com/Download/index.aspx?lang=en-us
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My premiere elements will not started

I have Premiere Elements 11, reg. on 13-05-2013 number [S/N Removed]
The program is after a computer crash new installd. 't will to be de blue/purper startscreens and hold there.
Here stopt the program and via taakbeheer i can away from the program.
Wat think you is the problem??
And how i can start Premiere Elements 11.
Now i go to windows moviemaker for emergegy .
[Image altered to obscure the S/N of the product]
Message was edited by: Bill Hunt

One common cause of PrE hanging on launch is the video driver. While not the only possible cause, I would check this out first.
What OS and version are you running?
What video card do you have, both make and model?
What is the date and version of your installed video driver?
If you go to the mfgr's. Web site, say nVidia, or AMD/ATI, is that the latest version of the driver?
If not, download and install the latest, reboot and test.
Good luck,
Hunt

Premiere Elements 11 Will not open

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