Premiere Elements 11 won't install on my Asus!! Help!!
Just bought Adobe Premiere Elements 11. I'm trying to install it, but my computer apparently doesn't acknowledge it's something to be downloaded. It only pops up if I want to import "videos and pictures" from the disc, but nothing about installing it. I don't know what to do, I need help!!
Open the disc drive and run the Setup.exe.
Mylenium
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Premiere Elements 8 new install - all menu items grayed out
New install of premiere elements 8. Installed 8.0.1 patch successfully. Installed Quicktime.
SYSTEM
Windows 7 64-bit
Dell Inspiron 660
8 GB RAM
1 TB hard drive, 700 GB available after install
All menu items are greyed out except for File | New, Open, Exit and some Help menu items. Will create a project but then does nothing. Reopening the empty project results in Elements/Pro compatibility message. Unusable.Thank you ATR. I followed your sequence of checks. RESOLVED BY DISABLING PORTION OF AV FUNCTIONS BEFORE LAUNCHING APPLICATION. Here are the steps.
I had not even tried Premiere Elements Organizer. When I did, it appeared to run fine and actually the AutoAnalyzer Options only appear under its Preferences menu, I later found out. Those options were then disabled with no change to the issue.
I removed and reinstalled the program with an internet connection and McAfee firewall and AV off. And then ran the program with an internet connection. No change.
I deleted the Adobe Premiere Elements Prefs file first, and then the whole 8.0 Folder in which the Adobe Premiere Elements Prefs file exists. No change.
The program was installed in the default c: drive location so no change there.
The problem went away with antivirus and firewall(s) disabled!. I narrowed it down to what McAfee calls "Real-Time Scanning" under "Virus and Spyware Protection." The level of control McAfee LiveSafe-Internet Security affords under "Real-Time Scanning" is not very detailed. The setting that makes the difference is under "Scan These Files" is "Programs and documents only" instead of the default "All files (Recommended)."
Now going back upstream, I enabled the firewall fully. Firewall makes no difference if I shut it off globally or allow individual program exceptions...it still runs fine. I also enabled all the AutoAnalyzer Options and program still runs fine. Perhaps this is a rabbit trail for non-resource-limited systems.
Hopefully this helps others with the same problem.
sf -
Can Photoshop Elements 10 & Premiere Elements 10 be Installed on 3 Computers?
Can Photosop Elements 10 & Premiere Elements 10 be Installed on 3 Computers
For PSE you can have activated copies on two computers only. If you had it installed on a third computer you would need to deactivate one computer to be able to use it on the other two.
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Can you download online content (extra titles, menus, etc) to a different computer from where Premiere Elements 13 is installed, and then transfer it to the offline computer where PE13 is installed?
I purchased a new computer and installed Premiere Elements and Photoshop Elements 13 while I had the computer connected to the internet. I no longer have the computer online, so can I download the extra content to a different computer, then transfer it to the offline computer where Premiere Elements and Photoshop Elements are installed?
Thank you very much for your time.sfultz74
The Content download is only from within the opened project/program (disc menu display - customization area) and requires an Internet connection.
When it comes to Content download, you should be able to transfer the Online Folder (with all its content already downloaded) on computer 1 to a USB Flash Drive and use that USB Flash Drive for the replacement of the existing Online Folder in computer 2. Please see details...
http://www.atr935.blogspot.com/2013/05/pe11-no-content-disc-content-downloads.html
This all depends on the content in Online Folder from computer 1 being downloaded from within the program. All the blue bans in the upper right corner of the display thumbnails gone before transferring Online Folder from computer 1 to USB Flash Drive.
Please let me know if you have further questions on the above or need any clarification.
Thank you.
ATR -
I just downloaded Premiere Elements 9 and it will not open Help!
I just downloaded Premiere Elements 9 and it will not open Help!
kmeg55
From where did you download Premiere Elements 9 at this late date? What computer operating system is it to be running on?
Do you have the 9.0.1 Update installed?
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
Are you getting any display card errors?
We have just gone down this type of road with another 9 user, so let us start with what finally seems to have worked for him.
What video card/graphics card does your computer use? Is the driver for that card up to date according to the web site of the manufacturer of that card? If not, update the card driver. If the driver is up to date already, then delete the BadDrivers.txt file.
For now I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Local Disk C
Program Data
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the BadDrivers.txt file that you delete. Make sure that you are working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path shown. After you deleted the BadDrivers.txt and reopened Premiere Elements, the program will generate a new BadDrivers.txt file but now the problem should be gone.
Please review, consider, and then let us know the outcome.
The rationale behind deletion of the BadDrivers.txt file can be found in post 10 of the following thread
Premiere Elements 9 Tryout Serious Display Problem
ATR -
Panasonic .MOV files only play audio no video in Premiere Elements 11??? Not Working Help
It all depends on the codec the file uses, Karli.
What model of camcorder is this video coming from?
Are you working on a Mac or a PC? Have you got the latest version of Quicktime, per the program requirements? When you started your project, did you select the settings for a DSLR at 720p? This is a vital step since it will activate the components your computer will need to work with many of these types of files.
BY THE WAY, KARLI--
PLEASE do not post the same question more than once on this forum! You've already got a thread going with this same question and several responses posted. It's very confusing when you post the same question a second time and start a whole new discussion. -
Adobe premiere elements 12 not installing on iMac 17
hello,
I am trying to install Adobe Premiere Elements 12 onto my iMac 17, i go through the install process, agree the terms and conditions, enter my serial number (correctly), select where on my mac i would like it to be installed to and it begins to instal. Standard right?
However it only ever gets to 2% before the installation fails. When i hit the button to ask for a description of the error it opens up my web browser and gives me the following info.
Exit Code: 15
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s)
What's going on? It did this when i was trying to install the trial version and it's doing it now with the disc!When i run disk utilities i can see the premiere elements 12 disks in the laft hand payne but when i click on them nothing appears in the right hand payne for me to select, therefore repair disk permissions is left greyed out. Ideas?
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Photoshop Elements won't install on Windows 8
First & foremost, I'm incredibly irritated that my Photoshop Elements 6 won't install on my new Windows 8 laptop. (I did the right thing: uninstalled from the old laptop before wiping the drive to get it ready for resale.) And now, instead of getting true & real support from Adobe, I'm directed to a user Forum. BS! Absolutely UNACCEPTABLE consumer support!!!! I will NEVER AGAIN purchase an Adobe product. Of course, this is no slam against other Adobe users on the Forum - it's just that Adobe needs to take a stronger ownership of its problems - they should NOT let all of us swirl around and find answers to their problems.
Photoshop Elements 6 is ancient software. It may or may not run under Windows 8. I am sure you could have paid for customer technical support for your issue, but it might be that you still would have been told that it was not compatible or that it was a untested combination. Adobe stops giving installation support on older versions after the new version comes out. If you post in the Photoshop Elements forum you may find other users that have or have not been able to install Photoshop Elements 6 on Windows 8. You were actually given great support to visit the forums, since our collection of users have much more experience than many people that work in Adobe Technical Support.
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I'm finishing the build from Hades. I followed the Matrox system recommendations, apparently they had an easier time than I did. I finally resolved my issues with my video card, now Premiere and Encore won't install!
System Info: Tyan Tempest 5400 (socket 771) motherboard, two Xeon Quad core E5450 CPUs, one ATI Radeon Sapphire HD 3870 1 gig on-board ram, two 2 gig FB DIMM 667 RAM sticks. Software version Premiere Pro CS3.
I'm fairly certain I've met the minimum system requirements - I followed one of Matrox's highest system builds (at the time). The version of XP I bought already had Service Pack 2. As far as I can tell, I've loaded all my drivers. I have two separate 1 TB drives (7200 RPM). My DirectX version is 9.
The install process for both Premeire and Encore appear to proceed normally. The summary screen simply notes:
"Successfully installed 2 component(s):
Adobe Preiere Pro CS3 Third Party Content
Shared components
Errors: 2 component(s):
Adobe Premiere Pro CS3
Component install failed
Shared components
Component install failed"
I bought my RTX2 last summer, but building my house, technical diffulties with my system and my mother's death delayed getting this unit assembled.
I tried uninstalling using add/remove programs, with the same results. I also tried using two different DVD drives.
I started a post on the Matrox forum site. It looks like I have them stumped...
Any assistance will be greatly appreciated.OK, you've got a "clean system," and I assume that you have not had a "trial" version of CS3 installed on it, right?
I'm going to throw out some ideas on Adobe program installation. These are distilled from various Adobe fora. Some might NOT apply to PrPro, but many might.
1.) download and install the lastet Adobe Flash Player (some Adobe programs need it to install properly)
2.) download and install the latest Apple QT Player (some PC users get by just fine without it, but a few Adobe programs want to see it.
3.) download and install the latest video and audio drivers. Update any firmware.
4.) turn OFF ALL anti-virus, spyware and pop-up blockers (including any in IE, if you have it, or any other browser). Also turn off
Windows Messenger and Windows Indexing.
5.) make sure that you are logged-in as an Administrator
6.) as you got an installation error, I would Remove both Adobe programs (Add/Remove Programs) and also run Adobe's CleanScript. I think that
this might be better than doing a Repair Install, though you can certainly try it first.
7.) if it still fails, try an installation from a Safe Mode boot. I *think* that this will only work for PS and Illustrator, and NOT for PrPro.
8.) if it still fails, and I hate to even suggest this - remove the Matrox card and all drivers, and try again. Given your efforts to get the box up and
running WITH the Matrox, I'd use this as a total "last resort."
Good luck, and I hope that something, prior to #8 works for you,
Hunt -
I have Windows 7 with 64-bit and when installing Photoshop Elements10 and Premiere Elements 10, I realized after the fact that I should have installed Disk 2 instead of Disk 1. When trying to uninstall, I got a message that I would lose my license to reinstall on this computer. Can I install Disk 2 with Disk 1 already installed?
For more details on Discs : http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements-photoshop-elements. html
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Premiere Elements Won't launch. Asking for Application Manager
I tried to install Elements 13 and it did with no problems. but when i tried to open it, a window popped up saying that adobe application manager (required to run your product) is missing or damaged please go to this website and install it. so i go to the website and install AAM but when i am installing it, it says "installer failed to initialize". this leaves me clueless. i know there are other people with this problem because i have read about it in other forums. i am stuck, any help would be appreciated.
mmoonnkkeeeyy
On what computer operating system is your Premiere Elements 13 running?
What link are you using for the Adobe Application Manager? Is it the following
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
ATR -
Premiere Elements 12 Silent Install
Hello, we are trying to deploy Premiere Elements 12 silently. We have followed the instructions for Premiere Elements 10.
We created the Application Override file (apllication.xml.override) with the following lines
<?xml version="1.0" encoding="utf-8"?>
<Configuration>
<Payload>
<Datakey="EULADelay">0</Data>
<Datakey="Registration">Suppress</Data>
<Data key="Updates">Suppress</Data>
</Payload>
</Configuration>
We edited the ABcpy.ini file to as follows:
[OEM Install]
SERIALNUMBER=
INSTALLDIR=
DISABLEEMSFEATURES=1
DISABLEOLSFEATURES=1
STARTMENULOCATION=
SMARTSOUND=1
Then we run the command line as follows:
OEM.exe /UL1033 /V"SERIALNUMBER=[serail number removed by moderator]"
We skip the Start/Wait as we are deploying it via SCCM.
The program installs but it's not registerd.
WHat are we missing or is the deployment different for Version 12. We had the same issues with version 11 and never got it to work.
Thanks,
Jean St.Godard
Network Manager
Pembina Trails School Division
[private contact info removed by moderator]Moving this discussion to the Creative Suite Enterprise Deployment forum.
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Premiere elements did not install
I purchased photoshop elements and premiere elements 11 (windows, english) from adobe by digital download. Apparently only photoshop elements installed. How do i install premiere elements? I am on Windows 8 OS.
Have you downloaded the install files? If so then you will want to run the installer for Premiere Elements. You can find more details at http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ.
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Adobe Premiere Elements Won't Start A New Project?
When I open up Premiere Elements and try to start a new project, all it shows is a black and purple line, then it just stops. I have already tried updating QuickTime, Windows 7, Nvidia Drivers, and Uninstalling and then Reinstalling Premiere elements. I am running it on a PC that has an AMD FX(tm)-6300 Six Core Proccessor, 8 GB of RAM, a Nvidia G-Force GTX 650, and i installed the program on a secondary hard drive with 761 GB of free space.
xXFIRE
What is this "secondary hard drive" on which you originally installed Premiere Elements 12? Internal or external and how formatted NTSC or FAT32?
I do not see where anyone has asked about "Scratch Disks" as they relate to your issues?
Please refer to Edit Menu/Preferences/Scratch Disks...
a. Where are the scratch disks directed and how much free hard drive space is at that location?
b. Do you have all the scratch disks categories directed to the same place? If not, do so and make sure there is lots of free hard drive space where you are pointing them to.
Please look for pile ups of preview files in the Adobe Premiere Elements Preview Files Folder and pile ups of conformed audio in the Media Cache Folder. Both these folders by default are in Documents/Adobe/Premiere Elements/12.0.
Please go to Edit Menu/Preferences/Media and hit the Clean button in the Media Cache Database in that area.
As for the matter of where Premiere Elements program should be installed. Interesting question and some interesting answers. Back in a 2010 thread here on this type of subject, Akshat B (Adobe Staff) wrote
Yes you can install Premiere Elements on any other drive. For that you need to follow these steps:
1. Uninstall current copy of Premiere Elements.
2. Start the installer of Premiere ELements.
3. Choose a location on d:\ drive after choosing the default TV format.
Please keep in mind, even if you select d: drive as the install location some amount of data will get copied to C: drive.
-Akshat
http://forums.adobe.com/message/3284673
Is your Local Disc C, a SSD drive? Why is there so little free space on your Local Disc C?
More later.
Looking forward to your follow up?
ATR -
Getting Premiere Elements 11 to install on my upgraded OS (Vista to Win 7)
I recently upgraded my PC to run Win 7 (64 bit). I did a clean install of the OS so I need to reload my software. I purchased PhotoShop Elements 11 with Premiere last year. Both ran well on my Vista 64 bit OS. PhotoShop installed with out a problem but the installer gives me this excuse for not installing Premiere. "This installer does not support installation on a 64-Bit Windows operating system. If you are installing by browsing through the disk content, then please run the "Setup.exe" from the folder "Adobe Premiere Elements 11\PRE 64". If you are not installing from the disks please download the 64-Bit version of Premiere Elements 11." Odd message since it had no problem installing and running on Vista 64bit.
I don't have a disk so can anyone tell me where I can find the 64-Bit version of Premiere Elements 11 to download?You can download the 64-bit trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
Photoshop/Premiere Elements 11:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
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