Premiere elements 11 won't load

Premiere element 11 will not load on my Windows 7 PC.  Running the adobe premier elements11.exe file has no effect at all.
Any help would be gratefully received!

philw_45
Did we establish yet if this is a "it worked before but not now problem" or "it never worked" type problem?
Given you have Premiere Elements 11 on Windows 7 (presumed 64 bit)...
Make sure that Premiere Elements 11 is closed. Right click the Taskbar, select Task Manager/Processes, and do an End Process for any Adobe Premiere Elements process that you find opened.
Make sure that you are working with the Folder Option Show Hidden Files, Folders, and Drives active.
Then...
Go to
Local Disk C
Program Files
Adobe
Premiere Elements
11.0
and, in the 11.0 folder, find the files named Adobe Premiere Elements 11.exe and Adobe Premiere Elements.exe. Double click the Adobe Premiere Elements.exe file and see if Premiere Elements 11 opens. If it does, create a desktop shortcut for it and open the program from it. That choice will have you bypassing the Welcome screen when you open the program.
If the idea goes nowhere in the direction of a solution....
Do the deletion of the BadDrivers.txt file via
Local Disk C
Program Data
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the BadDrivers.txt file that you delete.
and
Make sure that you have the latest version of QuickTime installed on your computer with Premiere Elements.
Make sure that you are running the program as Run As Administrator or from a User Account with Administrative
Priviledges.
If no success, at this point, Help Menu/Deactivate within the program, close the program, do an uninstall in Control Panel area,
use ccleaner on the system, then reinstall the program with firewalls and anti-virus disabled. Speaking of anti-virus, at the
very beginning of all this, you might want to disable the anti-virus to determine if it or one of its updates has gotten you into
your present situation.
An, if all else has failed to work, there is always creating a new User Account with Administrative Priviledges and just opening the program there.
Let us review the results from the above and then decide what next if necessary..
Thanks.
ATR
Add On...My desktop and laptop both have Intel HD Graphics and present no issues on Windows 7 64 bit and Windows 8 64 bit with a variety of Premiere Elements programs.

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