Premiere Elements 12 can't be installed on my PC

Hi,
I don't know why - but I bought Premiere Elements 12 today (physical copy) and then tried to get it running.
At first, it installs and everything is fine, but after the Elements 12 Organizer is installed, the installation programm gives me an error which says nothing but "Couldn't be installed because of: ." (not literally of course since I have the german version).
So I don't even know where the problem is.
-> My PC fulfills the requirements
-> I've already tried renaimg the OOB folder, PC restart, defrag, disk clean, tried installing it by copying the files of the CD to my pc, I also ran my anti-virus to make sure nothing blocks the programm.
And now I'm seriously baffled. I don't know what I could do to let it start...
Another fun fact: The Premiere Pro trial version worked just fine.

i don't know how to help you any further without an error to solve.
adobe support might be able to help but i'm not sure they'll offer much help with an older software version.  you can try, https://helpx.adobe.com/contact.html

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  • Premiere Elements 9 won't install

            I am on Mac OS 10.6.5         
               Model Name: iMac
      Model Identifier: iMac5,1
      Processor Name: Intel Core 2 Duo
      Processor Speed: 2.33 GHz
      Number Of Processors: 1
      Total Number Of Cores: 2
      L2 Cache: 4 MB
      Memory: 2 GB
      Bus Speed: 667 MHz
      Boot ROM Version: IM51.0090.B09
      SMC Version (system): 1.9f4
    I just bought Elements 9, which installed and is running no problem, but when I then tried to install Premiere Elements 9, it threw out the disc 4 times and told me
         Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 16 error(s), 5 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    ERROR: The following payload errors were found during install:
    ERROR:  - PreMacContentInstaller_LangPacken_US: Install failed
    ERROR:  - Presets: Failed due to Language Pack installation failure
    ERROR:  - HD_LangPackHDOther: Install failed
    ERROR:  - Common_LangPackCommonOther: Install failed
    ERROR:  - SD: Failed due to Language Pack installation failure
    ERROR:  - Common: Failed due to Language Pack installation failure
    ERROR:  - Presets_LangPackPresetsOther: Install failed
    ERROR:  - SD_LangPackSDOther: Install failed
    ERROR:  - HD: Failed due to Language Pack installation failure
    ERROR:  - PreMacContentInstaller: Failed due to Language Pack installation failure
    so I followed more instructions through Library/Logs/Adobe/Installers and eventually got the following , whereupon I gave up.
    anyone got any ideas or do I just dump the Premiere disc ?
    [       0] Fri Nov 26 18:16:59 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 3.5.8.0
    OSX version: 10.6.5 
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    Create Required Folders
    Assuming install mode
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    :: END TIMER :: [Bootstrap] took 6553 miliseconds (6.553 seconds) DTR = 1.22081 KBPS (0.0011922 MBPS)
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 3363 miliseconds (3.363 seconds) DTR = 161.76 KBPS (0.157969 MBPS)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
    Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
    Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
    Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
    Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
    Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
    Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
    Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
    Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
    Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
    Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
    Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
    Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
    Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
    Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
    Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
    Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,3.5.8.0]
    ----------------- CreatePayloadSession: machine is x86 ---------------
    ______ Verify Dependency Subscribers ______
    Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
    Setting property "installLanguage" to: en_US
    Attempting to find the selected language in the set of available payload languages
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    Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
    Action string for  {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common  is none
    Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
    Action string for  {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon  is none
    Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
    Action string for  {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther  is none
    Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
    Action string for  {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets  is none
    Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
    Action string for  {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets  is none
    Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
    Action string for  {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther  is none
    Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
    Action string for  {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD  is none
    Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
    Action string for  {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD  is none
    Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
    Action string for  {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther  is none
    Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
    Action string for  {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD  is none
    Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
    Action string for  {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD  is none
    Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
    Action string for  {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther  is none
    Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
    Action string for  {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller  is install
    Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
    Action string for  {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR  is none
    Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
    Action string for  {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP  is none
    Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
    Action string for  {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE  is none
    Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
    Action string for  {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US  is none
    Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
    [       0] Fri Nov 26 18:17:00 2010  INFO
    ::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
    Custom action return code: 0
    :: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 47 miliseconds (0.047 seconds)
    ::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
    Custom action return code: 0
    :: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 0 miliseconds (0 seconds)
    ::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
    Custom action return code: 0
    :: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
    ::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
    Custom action return code: 0
    :: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 4 miliseconds (0.004 seconds)
    ::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    Custom action return code: 0
    :: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 1 miliseconds (0.001 seconds)
    Payloads passed preflight validation.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Call PreSession Custom Hook
    ::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In InstallSessionOpenProc
    In InstallPreSystemCheckProc
    Custom action return code: 0
    :: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 9 miliseconds (0.009 seconds)
    Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
    ::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 4 miliseconds (0.004 seconds)
    [       0] Fri Nov 26 18:17:01 2010 ERROR
    Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:17:01 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
    Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
    ::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 11 miliseconds (0.011 seconds)
    [       0] Fri Nov 26 18:17:01 2010 ERROR
    Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:17:01 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
    Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
    ::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 4 miliseconds (0.004 seconds)
    [       0] Fri Nov 26 18:17:01 2010 ERROR
    Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:17:01 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
    Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
    ::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 10 miliseconds (0.01 seconds)
    [       0] Fri Nov 26 18:17:01 2010 ERROR
    Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:17:01 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
    Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
    ::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 3 miliseconds (0.003 seconds) DTR = 1333.33 KBPS (1.30208 MBPS)
    [       0] Fri Nov 26 18:17:01 2010 ERROR
    Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Payload {07CE3591-3679-4058-8552-44A2F23613B8} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:17:01 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:17:01 2010  INFO
    Skipping payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US as payload is not cached
    [       0] Fri Nov 26 18:17:07 2010  INFO
    No operation.  We're done:
    Updating driver data - Action: Remove driver entry
    Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
    [       0] Fri Nov 26 18:17:09 2010  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [       0] Fri Nov 26 18:17:09 2010 ERROR
    The following payload errors were found during install:
    - PreMacContentInstaller_LangPacken_US: Install failed
    - Presets: Failed due to Language Pack installation failure
    - HD_LangPackHDOther: Install failed
    - Common_LangPackCommonOther: Install failed
    - SD: Failed due to Language Pack installation failure
    - Common: Failed due to Language Pack installation failure
    - Presets_LangPackPresetsOther: Install failed
    - SD_LangPackSDOther: Install failed
    - HD: Failed due to Language Pack installation failure
    - PreMacContentInstaller: Failed due to Language Pack installation failure
    [       0] Fri Nov 26 18:17:09 2010  INFO
    Call PostSession Custom Hook
    ::START TIMER:: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In InstallSessionCloseProc
    Custom action return code: 0
    :: END TIMER :: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds)
    :: END TIMER :: [Total Timer] took 22938 miliseconds (22.938 seconds) DTR = 75.6823 KBPS (0.0739085 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 16 error(s), 5 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    ERROR: The following payload errors were found during install:
    ERROR:  - PreMacContentInstaller_LangPacken_US: Install failed
    ERROR:  - Presets: Failed due to Language Pack installation failure
    ERROR:  - HD_LangPackHDOther: Install failed
    ERROR:  - Common_LangPackCommonOther: Install failed
    ERROR:  - SD: Failed due to Language Pack installation failure
    ERROR:  - Common: Failed due to Language Pack installation failure
    ERROR:  - Presets_LangPackPresetsOther: Install failed
    ERROR:  - SD_LangPackSDOther: Install failed
    ERROR:  - HD: Failed due to Language Pack installation failure
    ERROR:  - PreMacContentInstaller: Failed due to Language Pack installation failure
    Search the same string above to find when the error occured.
    Exit Code: 7 - Unable to complete Silent workflow
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    [       0] Fri Nov 26 18:21:03 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 3.5.8.0
    OSX version: 10.6.5 
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    Create Required Folders
    Assuming install mode
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    :: END TIMER :: [Bootstrap] took 4495 miliseconds (4.495 seconds) DTR = 8.89878 KBPS (0.00869021 MBPS)
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 676 miliseconds (0.676 seconds) DTR = 5.91716 KBPS (0.00577848 MBPS)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
    Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
    Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
    Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
    Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
    Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
    Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
    Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
    Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
    Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
    Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
    Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
    Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
    Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
    Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
    Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
    Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,3.5.8.0]
    ----------------- CreatePayloadSession: machine is x86 ---------------
    ______ Verify Dependency Subscribers ______
    Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
    Setting property "installLanguage" to: en_US
    Attempting to find the selected language in the set of available payload languages
    Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
    Action string for  {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common  is none
    Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
    Action string for  {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon  is none
    Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
    Action string for  {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther  is none
    Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
    Action string for  {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets  is none
    Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
    Action string for  {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets  is none
    Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
    Action string for  {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther  is none
    Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
    Action string for  {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD  is none
    Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
    Action string for  {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD  is none
    Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
    Action string for  {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther  is none
    Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
    Action string for  {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD  is none
    Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
    Action string for  {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD  is none
    Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
    Action string for  {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther  is none
    Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
    Action string for  {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller  is install
    Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
    Action string for  {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR  is none
    Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
    Action string for  {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP  is none
    Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
    Action string for  {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE  is none
    Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
    Action string for  {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US  is none
    Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
    ::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
    Custom action return code: 0
    :: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 53 miliseconds (0.053 seconds)
    ::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
    Custom action return code: 0
    :: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 1 miliseconds (0.001 seconds)
    ::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
    Custom action return code: 0
    :: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
    [       0] Fri Nov 26 18:21:04 2010  INFO
    ::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
    Custom action return code: 0
    :: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 9 miliseconds (0.009 seconds)
    ::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    Custom action return code: 0
    :: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    ::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In InstallSessionOpenProc
    In InstallPreSystemCheckProc
    Custom action return code: 0
    :: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 13 miliseconds (0.013 seconds)
    Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
    ::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 4 miliseconds (0.004 seconds)
    [       0] Fri Nov 26 18:21:04 2010 ERROR
    Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:21:04 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
    Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
    ::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 4 miliseconds (0.004 seconds)
    [       0] Fri Nov 26 18:21:04 2010 ERROR
    Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:21:04 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
    Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
    ::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 3 miliseconds (0.003 seconds)
    [       0] Fri Nov 26 18:21:04 2010 ERROR
    Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:21:04 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
    Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
    ::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 3 miliseconds (0.003 seconds)
    [       0] Fri Nov 26 18:21:04 2010 ERROR
    Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:21:04 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
    Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
    ::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In PrePayloadInstallProc
    Custom action return code: 1
    :: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 3 miliseconds (0.003 seconds) DTR = 1333.33 KBPS (1.30208 MBPS)
    [       0] Fri Nov 26 18:21:04 2010 ERROR
    Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Payload {07CE3591-3679-4058-8552-44A2F23613B8} can not be installed due to dependent operation failure.
    [       0] Fri Nov 26 18:21:04 2010  WARN
    Payload cannot be installed due to dependent operation failure
    [       0] Fri Nov 26 18:21:04 2010  INFO
    Skipping payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US as payload is not cached
    [       0] Fri Nov 26 18:21:09 2010  INFO
    No operation.  We're done:
    Updating driver data - Action: Remove driver entry
    Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
    [       0] Fri Nov 26 18:21:11 2010  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [       0] Fri Nov 26 18:21:11 2010 ERROR
    The following payload errors were found during install:
    - PreMacContentInstaller_LangPacken_US: Install failed
    - Presets: Failed due to Language Pack installation failure
    - HD_LangPackHDOther: Install failed
    - Common_LangPackCommonOther: Install failed
    - SD: Failed due to Language Pack installation failure
    - Common: Failed due to Language Pack installation failure
    - Presets_LangPackPresetsOther: Install failed
    - SD_LangPackSDOther: Install failed
    - HD: Failed due to Language Pack installation failure
    - PreMacContentInstaller: Failed due to Language Pack installation failure
    [       0] Fri Nov 26 18:21:11 2010  INFO
    Call PostSession Custom Hook
    ::START TIMER:: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
    In InstallSessionCloseProc
    Custom action return code: 0
    :: END TIMER :: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 2 miliseconds (0.002 seconds)
    :: END TIMER :: [Total Timer] took 14661 miliseconds (14.661 seconds) DTR = 5.18382 KBPS (0.00506233 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 16 error(s), 5 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    ERROR: The following payload errors were found during install:
    ERROR:  - PreMacContentInstaller_LangPacken_US: Install failed
    ERROR:  - Presets: Failed due to Language Pack installation failure
    ERROR:  - HD_LangPackHDOther: Install failed
    ERROR:  - Common_LangPackCommonOther: Install failed
    ERROR:  - SD: Failed due to Language Pack installation failure
    ERROR:  - Common: Failed due to Language Pack installation failure
    ERROR:  - Presets_LangPackPresetsOther: Install failed
    ERROR:  - SD_LangPackSDOther: Install failed
    ERROR:  - HD: Failed due to Language Pack installation failure
    ERROR:  - PreMacContentInstaller: Failed due to Language Pack installation failure
    Search the same string above to find when the error occured.
    Exit Code: 7 - Unable to complete Silent workflow
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 3.5.8.0
    OSX version: 10.6.5 
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    Create Required Folders
    Assuming install mode
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    :: END TIMER :: [Bootstrap] took 4144 miliseconds (4.144 seconds) DTR = 3.861 KBPS (0.00377051 MBPS)
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 338 miliseconds (0.338 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
    Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
    Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
    Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
    Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
    Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
    Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
    Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
    Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
    Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
    Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
    Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
    Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
    Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
    Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
    Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
    Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
      Type: 1, Volume Order: 1, Media Name: PRE 9 Content
      Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,3.5.8.0]
    ----------------- CreatePayloadSession: machine is x86 ---------------
    ______ Verify Dependency Subscribers ______
    Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
    Setting property "installLanguage" to: en_US
    Attempting to find the selected language in the set of available payload languages
    Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
    Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
    Action string for  {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common  is none
    Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
    Action string for  {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon  is none
    Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
    Action string for  {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther  is none
    Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
    Action string for  {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets  is none
    Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
    Action string for  {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets  is none
    Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
    Action string for  {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther  is none
    Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
    Action string for  {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD  is none
    Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
    Action string for  {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD  is none
    Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
    Action string for  {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther  is none
    Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
    Action string for  {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD  is none
    Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
    Action string for  {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD  is none
    Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
    Action string for  {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther  is none
    Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
    Action string for  {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller  is install
    Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
    Action string for  {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR  is none
    Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
    Action string for  {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP  is none
    Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
    Action string for  {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE  is none
    Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
    Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
    Action string for  {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US  is none
    Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
    ::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
    Custom action return code: 0
    :: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 12 miliseconds (0.012 seconds)
    [       0] Fri Nov 26 18:30:44 2010  INFO
    ::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
    Custom action return code: 0
    :: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 1 miliseconds

    After seeing your error, it seems you are installing Premiere Elements Content first before installing Premiere Elements Core Application.
    Could I please request you to install Premiere Elements Core Application first and then try installing Premiere Elements Content. Please let us know if you still have any issue.
    Thanks & Regards,
    Gaurav

  • Legitimate newly purchased Premiere Elements-10 32-bit install files not available

    Friends:
    I purchased an $1100 Nikon camera and the deal included OEM PS Premiere Elements 10.
    Legit purchase with a CD and legit Serial #.
    Can't install because what is Adobe's fault, not the camera vendor's and certainly not mine.
    Adobe's own published notice:
    "The 64-bit version of Adobe Premiere Elements 10 only installs on Windows 7 64 bit. If you have Windows XP 64 bit or Vista 64 bit, it's necessary to install the 32-bit version. Because the Adobe Download Assistant automatically downloads the 64-bit version in error, it's necessary to download the 32-bit version manually through alternate means."
    The problem is that the same holds true for installing on XP Pro SP3 and Adobe makes no mention of it in the above admission.
    Then, Adobe's own Solutions 1, 2 & 3 for manual download all fail, even after fussing for days over it.
    Even Solution 3, the last ditch option, fails perhaps because Elements 11 is out and Adobe has killed the 10 download Ftp sites.
    Files I am unable to download from Adobe (without entrapment by so called Free Dowload sites) are:
    http://trials2.adobe.com/AdobeProducts/PRE/10/win32/PremiereElements_10_LS15_win32.exe
    http://trials2.adobe.com/AdobeProducts/PRE/10/win32/PremiereElements_10_LS15_win32.7z
    How can I solve my dilemma, being denied my right to learn Elements from a legally purchased 10 and being
    forced to purchase 11 instead on top it. Fair?
    I am requesting Adobe politely to make it possible to download the Adobe recommended two files withou hassles.
    I must mention in this context my own  (and thousands of others') sad experience with Flash updates. Just follow
    my own (and others') posts in Adobe forums. Plus, just read the Internet posts along these lines:
    "It's impossible to download anything from Adobe. I have given up and I have given up on Adobe products."
    Not that I want to, but I am forced into echoing the same sentiment.
    Can anyone help, please ?
    Thanks,
    Pradip A.

    Hello Mr. Wright:
    The download now works. Appreciate your help.
    The ...7z file is 1.37 Gb long. I have super high speed Fibre Optic Internet connection with Bell. I rarely have the ocassion to download files of this size. After downloading more than 1 Gb, the transfer hung - either at the Client end, or at the Server end. Bell is sending tech Thursday to mitigate some line noise they detected. Hopefully, the stars will fall into the right place before long.
    Regards,
    Pradip Acharya
    Date: Tue, 13 Nov 2012 11:54:11 -0700
    From: [email protected]
    To: [email protected]
    Subject: Legitimate newly purchased Premiere Elements-10 32-bit install files not available
    Re: Legitimate newly purchased Premiere Elements-10 32-bit install files not available created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    You can find the 32-bit installer at http://prodesigntools.com/photoshop-elements-10-direct-download-links- pse-premiere-pre.html.  Please make sure to complete the Very Important Instructions section prior to clicking on the link to download the file.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4844309#4844309
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4844309#4844309
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    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number?

    I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number? I'm about to migrate back to PC soon and I'd love to not have to buy the program again since I just bought it. Under my order history though it only shows it for Mac so I wanted to make sure.

    ihavea4
    The boxed packaging is not sold by Adobe direct. If you want to explore that type of purchase which offers the perk of a Windows and a Mac installation disc, you need to purchase from an authorized reseller who is not going to offer you "upgraded pricing". The seller would be its own entity with its own pricing and own return/refund policy. Sometimes the authorized reseller price may be less than the Adobe"upgraded pricing".
    Did you purchase your Premiere Elements 13 Mac from Adobe direct and are within 30 days of purchase? If so, you can contact Adobe Chat Orders to ask for return/refund. And, then you can explore the authorized resellers for pricing and availability of the box packaging. Maybe check out the pricing all around before making any final decisions.
    Please review and consider.
    Thank you.
    ATR

  • Premiere Elements 10 fails to install.

    Premiere Elements 10 fails to install. Message #1: The installation process has encountered an error while installing Shared Technologies Rolling back the installation of Adobe Premiere Elements 10. Message #2: Please wait wkile the shared components for Premiere Elements 10 are being installed. Rolling back installation. Message # 3: InstallShield Wizard completed The Elements 10 install wizard was interrupted while installing Shared Technologies. Message #4: You must restart… for the configuration…. To take place. I rebooted and went throughthe process 3 times… continues to fail to install HELP!

    I have the same error. Kglad, I thought your solution might help, but after removing the
    PDAppFlex.swf
    PDAppFlex-app.xml
    Adobe Elements fails to install the same as before.
    interrupted while installing Shared Technologies... Rolling back the installation of Adobe Premiere Elements 10
    Another solution would be appreciated.
    I am using an Asus UltraBook with Win 8.1
    I have already installed Adobe PSElements 10 successfully.

  • Premiere Elements 11 will not install in win7 64-bit

    I am trying to install Premiere Elements 11 on a Win7 64-bit machine. I did it last year on another machine just like it, but now I get an error message saying it won't work in 64-bit. The license is valid and paid up. Can I get a new link to a fresh install file?

    if you follow all 7 steps you can dl a trial here:  http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    and activate with your serial.
    if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

  • Purchased photoshop elements 12 and premiere elements 12. downloaded and installed photoshop elements12 but cannot find how to download and install premiere elements 12

    After I purchased pselements 12 and premiere elements 12 I downloaded and installed pselements 12 but I cannot find how to download and install premiere elements 12 because that window has disappeared and I can't get back to it. How do I download and install premiere elements 12? where is it? how can I find it?

    rachif
    I am assuming that the purchase and download is from Adobe. You should find the information that you seek under My Orders at http://www.adobe.com after you sign in (as per John's link).
    However, if you have difficulties in going that route, please contact Adobe via Adobe Chat to discuss your order under the topic of Orders, Refunds, and Exchanges. To do that, click on the following link, and, when it opens, make sure that the topic is set at "Orders, Refunds, and Exchanges", click on the statement "Still need help? Contact us." to bring up the Adobe Chat.
    Contact Customer Care
    Please let us know the outcome.
    Thank you.
    ATR

  • Premiere Elements 10 will not install - msiexec issue?

    I have installed Photoshop Elements 10 without a problem. When I try to install Premiere Elements 10 (from the DVD autorun installation menu) the 'choose language' pop up appears then the 'configuring windows installer' window appears and the bar moves across. Then a Windows Installer version 5 pop up appears showing all the windows installer options. It has an 'ok' button at the bottom. When that is clicked the window disappears and nothing is installed. I have tried unregistering and re-registering msiexec (both 32 bit and 64 bit versions) but that did not help. I am using Windows 7 Ultimate 64 bit.

    I'm having the same issues with installing premiere elements 10.
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    First the adobe install splash screen pops up.  I click on install premiere 10.  A popup indicates installshield working.  Then finally the msiexec parameter window popups and ends there.
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    Then I tried updating msiexec to version 3.1 but the new version didn't install.  I tried updating msiexec to version 4.5.  the new version of msiexec installed, but the same problem remains
    a few weeks ago i installed and removed netframe thought that might be a problem, but it wasn't. 
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    not sure what to do next.  i read this thread from the top and mentions the log files in the temp directory, i can't find any of these files.

  • Premiere elements 11 won't install

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    Because your question is about t Adobe Premiere Elements which has a separate forum.
      I recommend that you post this question at
    http://forums.adobe.com/community/premiere_elements

  • I have Photoshop elements 12 installed and Premiere elements 10 not yet installed

    Hallo,
    I have Photoshop elements 9 upgraded to photoshop elements 12.
    I also have a package of photoshop elements 10 with premiere elemnts 10 included. This package has not been used yet.
    As i now start filming, i would like to install premiere elements 10.
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    They won't integrate if that is what you are asking. Only PRE/PSE combos of the same version number integrate together. That is one of the side effects of the product design that allows several different versions of the products to coexist peacefully.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Premiere Elements 11 won't install on my Asus!! Help!!

    Just bought Adobe Premiere Elements 11.  I'm trying to install it, but my computer apparently doesn't acknowledge it's something to be downloaded.  It only pops up if I want to import "videos and pictures" from the disc, but nothing about installing it.  I don't know what to do, I need help!!

    Open the disc drive and run the Setup.exe.
    Mylenium

  • Keep or uninstall Premiere Elements 8 templates before installing v11?

    I am upgrading from Premiere Elements 8 to the new v11. Should I uninstall/remove the templates which came with version 8 before installing Premiere Elements 11? Does v11 come with these templates or will keeping them provide me with additonal template options? Thank you.

    Version 11 comes with its own catalog of disc templates. They aren't installed when you install the program but, rather, are downloaded as you use them.
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  • Premiere elements 11 failed to install with the error about shared technologies

    PRE 11 failed to install with the error "The installation process has encountered an error while installing shared technologies. Please restart your system and try again" all that does is uninstall everything and I have to restart agin with the same error and we go on. So far the only way it is working is at the point of the "error message" I run task manager and stop the installer, I know it's leaving files that should be removed by the installer, but it worked. This information was gained on one of the forums and seems to work. Yesterday was the first time I really used it fully and although I was able to create a project I cannot output it as a file (mpg), it starts to output ok then throws up an error and fails. As PRE 10 was still installed I imported the project (which amazed me) into PRE 10 and outputted as required with no error. All this may be due to something being wrongly installed or not being installed in PRE 11, I don't know. Can anybody help
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    See the following help document:
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  • Premiere Elements 12 fails to install

    Hi all, When installing the above ,first part of install is ok but when first opened it starts installing files until
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    Have tryed.
      1 rename OOBE file
      2 reloaded Ouicktime
      3 installed in clean boot mode.
      4 Other Adobe products have installed ok, last one Lightroom 5.3
         When PE12 screen comes up I can open organiser
    Have been trying since Xmas many times with know results.HELP 
       Thankyou, for your help Bob.

    you'll need to check your install logs, http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

  • Premiere Elements 10 will not install PC

    I am trying to install this but when I click the install a windows pops up stating windows installer Windows ® Installer. V 5.0.7600.16385 etc.. then nothing happens and program does not install.

    Are you installing onto a 32-bit, or 64-bit version of Windows?
    Are you installing from physical media, or from a download?
    If media, did you get Photoshop Elements bundled with PrE?
    If media, which disc are you installing from?
    For general Adobe program installations, see this ARTICLE.
    Adobe also has an area for installation issues. I would also post there, and furnish the answers to the above questions in that post - HERE.
    Good luck,
    Hunt

  • Premiere Elements 10 Content DVD install

    I want to install the content DVD for "Instant Movies". The "help" file says if Autoplay.exe does not execute, browse to it on the DVD and execute it manually. There is no autoplay.exe file on the Content DVD. Can someone please help me?
    Thanks
    Lanell

    There does seem to be some confusion on which discs, one does the full install from. As there are now both Mac and PC versions, AND there is a 32-bit and 64-bit version for the PC, a lot of discs. Maybe Adobe needs to do a better job of marking the discs, to help with that confusion?
    Good luck,
    Hunt

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