Premiere elements 12 does not launch, nothing happens

I've been using Premiere Elements 12 a few weeks ago and it used to work fine but since yesterday I'm not able to launch it. I don't get any error message, just nothing happens.
I tried to reinstall it, disable the firewall too, but nothing works I don't know what to do.
I own a Dell Inspiron 15R, Windows 8 64bit, intel core i5-4200U CPU @ 1.60GHz 2.30GHz.
Any suggestions ?

Mike
After chloroform started this thread, soon afterward BillMMBill introduced similar issues. It gets confusing when more than one exchange of information is going on at the same time and user specific Q&A from more than one user is interwoven. Consequently, good idea to monitor the results in this thread, but it would probably be to your advantage to start your own new thread if you do not see answers in the thread we are in now going in your direction.
I have been trying to weave in and out of chloroform and BillMMBill specifics.
For now I would offer this
a. Are you working with Photoshop Elements or Premiere Elements?
b. Have you read all the information in the links provided in this thread?
c. Have you attempted to uninstall/ccleaner/reinstall the Adobe Reader if you suspect that its update is at the core of your problems?
If you are dealing with version 12 (the latest version) and if problems defy resolution, you may want to contact Adobe via Adobe Chat to discuss the topic "Downloading, Installing, and Setting Up". Other choices might bounce you back to the forums.
Contact Customer Care
After the link opens, click on "Still Need Help. Contact Us." to bring up the Adobe Chat to discuss Premiere Elements Downloading, Installing, and Setting Up.
If this is really a Photoshop Elements 12 based issue, then please check out the SLStore and SLCache Folder fix in
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
That worked for me with for Photoshop Elements 12 Editor that would not open.
Thanks.
ATR

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