Premiere Elements 12 fails to install

Hi all, When installing the above ,first part of install is ok but when first opened it starts installing files until
it gets to "LoadingExporterAVI.prm" when it hangs ( can leave it for 20 mins with no result).This happens if I use the disc from a box set or a fresh download.I also have elements 12 which loads ok.Have tryed loading both programs first ,same result. Op system win 8.1 -AV   AVG 2014 free both up todate.
Have tryed.
1 rename OOBE file
2 reloaded Ouicktime
3 installed in clean boot mode.
4 Other Adobe products have installed ok, last one Lightroom 5.3
     When PE12 screen comes up I can open organiser
Have been trying since Xmas many times with know results.HELP
   Thankyou, for your help Bob.

you'll need to check your install logs, http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

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Premiere Elements 10 fails to install.

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I have the same error. Kglad, I thought your solution might help, but after removing the
PDAppFlex.swf
PDAppFlex-app.xml
Adobe Elements fails to install the same as before.
interrupted while installing Shared Technologies... Rolling back the installation of Adobe Premiere Elements 10
Another solution would be appreciated.
I am using an Asus UltraBook with Win 8.1
I have already installed Adobe PSElements 10 successfully.

Premiere elements 11 failed to install with the error about shared technologies

PRE 11 failed to install with the error "The installation process has encountered an error while installing shared technologies. Please restart your system and try again" all that does is uninstall everything and I have to restart agin with the same error and we go on. So far the only way it is working is at the point of the "error message" I run task manager and stop the installer, I know it's leaving files that should be removed by the installer, but it worked. This information was gained on one of the forums and seems to work. Yesterday was the first time I really used it fully and although I was able to create a project I cannot output it as a file (mpg), it starts to output ok then throws up an error and fails. As PRE 10 was still installed I imported the project (which amazed me) into PRE 10 and outputted as required with no error. All this may be due to something being wrongly installed or not being installed in PRE 11, I don't know. Can anybody help
Dennis
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See the following help document:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Premiere Elements 9 won't install

        I am on Mac OS 10.6.5
           Model Name: iMac
Model Identifier: iMac5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: IM51.0090.B09
SMC Version (system): 1.9f4
I just bought Elements 9, which installed and is running no problem, but when I then tried to install Premiere Elements 9, it threw out the disc 4 times and told me
     Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 5 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
ERROR: The following payload errors were found during install:
ERROR: - PreMacContentInstaller_LangPacken_US: Install failed
ERROR: - Presets: Failed due to Language Pack installation failure
ERROR: - HD_LangPackHDOther: Install failed
ERROR: - Common_LangPackCommonOther: Install failed
ERROR: - SD: Failed due to Language Pack installation failure
ERROR: - Common: Failed due to Language Pack installation failure
ERROR: - Presets_LangPackPresetsOther: Install failed
ERROR: - SD_LangPackSDOther: Install failed
ERROR: - HD: Failed due to Language Pack installation failure
ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure
so I followed more instructions through Library/Logs/Adobe/Installers and eventually got the following , whereupon I gave up.
anyone got any ideas or do I just dump the Premiere disc ?
[       0] Fri Nov 26 18:16:59 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.5.8.0
OSX version: 10.6.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 6553 miliseconds (6.553 seconds) DTR = 1.22081 KBPS (0.0011922 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 3363 miliseconds (3.363 seconds) DTR = 161.76 KBPS (0.157969 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.5.8.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
Action string for {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is none
Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
Action string for {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is none
Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
Action string for {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is none
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
Action string for {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is none
Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
Action string for {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is none
Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
Action string for {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is none
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
Action string for {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is none
Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
Action string for {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is none
Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
Action string for {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is none
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
Action string for {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is none
Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
Action string for {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is none
Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
Action string for {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is none
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
Action string for {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is install
Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
Action string for {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is none
Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
Action string for {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is none
Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
Action string for {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is none
Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
Action string for {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is none
Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
[       0] Fri Nov 26 18:17:00 2010 INFO
::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
Custom action return code: 0
:: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 47 miliseconds (0.047 seconds)
::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
Custom action return code: 0
:: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 0 miliseconds (0 seconds)
::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
Custom action return code: 0
:: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
Custom action return code: 0
:: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 4 miliseconds (0.004 seconds)
::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
Custom action return code: 0
:: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 1 miliseconds (0.001 seconds)
Payloads passed preflight validation.
[       0] Fri Nov 26 18:17:01 2010 INFO
Call PreSession Custom Hook
::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionOpenProc
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 9 miliseconds (0.009 seconds)
Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 4 miliseconds (0.004 seconds)
[       0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
[       0] Fri Nov 26 18:17:01 2010 INFO
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 11 miliseconds (0.011 seconds)
[       0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
[       0] Fri Nov 26 18:17:01 2010 INFO
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 4 miliseconds (0.004 seconds)
[       0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
[       0] Fri Nov 26 18:17:01 2010 INFO
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 10 miliseconds (0.01 seconds)
[       0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
[       0] Fri Nov 26 18:17:01 2010 INFO
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 3 miliseconds (0.003 seconds) DTR = 1333.33 KBPS (1.30208 MBPS)
[       0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
[       0] Fri Nov 26 18:17:01 2010 INFO
Payload {07CE3591-3679-4058-8552-44A2F23613B8} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US as payload is not cached
[       0] Fri Nov 26 18:17:07 2010 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[       0] Fri Nov 26 18:17:09 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[       0] Fri Nov 26 18:17:09 2010 ERROR
The following payload errors were found during install:
- PreMacContentInstaller_LangPacken_US: Install failed
- Presets: Failed due to Language Pack installation failure
- HD_LangPackHDOther: Install failed
- Common_LangPackCommonOther: Install failed
- SD: Failed due to Language Pack installation failure
- Common: Failed due to Language Pack installation failure
- Presets_LangPackPresetsOther: Install failed
- SD_LangPackSDOther: Install failed
- HD: Failed due to Language Pack installation failure
- PreMacContentInstaller: Failed due to Language Pack installation failure
[       0] Fri Nov 26 18:17:09 2010 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 22938 miliseconds (22.938 seconds) DTR = 75.6823 KBPS (0.0739085 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 5 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
ERROR: The following payload errors were found during install:
ERROR: - PreMacContentInstaller_LangPacken_US: Install failed
ERROR: - Presets: Failed due to Language Pack installation failure
ERROR: - HD_LangPackHDOther: Install failed
ERROR: - Common_LangPackCommonOther: Install failed
ERROR: - SD: Failed due to Language Pack installation failure
ERROR: - Common: Failed due to Language Pack installation failure
ERROR: - Presets_LangPackPresetsOther: Install failed
ERROR: - SD_LangPackSDOther: Install failed
ERROR: - HD: Failed due to Language Pack installation failure
ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
[       0] Fri Nov 26 18:21:03 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.5.8.0
OSX version: 10.6.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 4495 miliseconds (4.495 seconds) DTR = 8.89878 KBPS (0.00869021 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 676 miliseconds (0.676 seconds) DTR = 5.91716 KBPS (0.00577848 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.5.8.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
Action string for {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is none
Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
Action string for {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is none
Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
Action string for {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is none
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
Action string for {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is none
Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
Action string for {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is none
Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
Action string for {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is none
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
Action string for {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is none
Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
Action string for {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is none
Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
Action string for {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is none
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
Action string for {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is none
Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
Action string for {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is none
Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
Action string for {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is none
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
Action string for {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is install
Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
Action string for {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is none
Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
Action string for {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is none
Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
Action string for {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is none
Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
Action string for {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is none
Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
Custom action return code: 0
:: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 53 miliseconds (0.053 seconds)
::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
Custom action return code: 0
:: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 1 miliseconds (0.001 seconds)
::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
Custom action return code: 0
:: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
[       0] Fri Nov 26 18:21:04 2010 INFO
::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
Custom action return code: 0
:: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 9 miliseconds (0.009 seconds)
::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
Custom action return code: 0
:: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionOpenProc
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 13 miliseconds (0.013 seconds)
Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 4 miliseconds (0.004 seconds)
[       0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
[       0] Fri Nov 26 18:21:04 2010 INFO
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 4 miliseconds (0.004 seconds)
[       0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
[       0] Fri Nov 26 18:21:04 2010 INFO
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 3 miliseconds (0.003 seconds)
[       0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
[       0] Fri Nov 26 18:21:04 2010 INFO
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 3 miliseconds (0.003 seconds)
[       0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
[       0] Fri Nov 26 18:21:04 2010 INFO
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 3 miliseconds (0.003 seconds) DTR = 1333.33 KBPS (1.30208 MBPS)
[       0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
[       0] Fri Nov 26 18:21:04 2010 INFO
Payload {07CE3591-3679-4058-8552-44A2F23613B8} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US as payload is not cached
[       0] Fri Nov 26 18:21:09 2010 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[       0] Fri Nov 26 18:21:11 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[       0] Fri Nov 26 18:21:11 2010 ERROR
The following payload errors were found during install:
- PreMacContentInstaller_LangPacken_US: Install failed
- Presets: Failed due to Language Pack installation failure
- HD_LangPackHDOther: Install failed
- Common_LangPackCommonOther: Install failed
- SD: Failed due to Language Pack installation failure
- Common: Failed due to Language Pack installation failure
- Presets_LangPackPresetsOther: Install failed
- SD_LangPackSDOther: Install failed
- HD: Failed due to Language Pack installation failure
- PreMacContentInstaller: Failed due to Language Pack installation failure
[       0] Fri Nov 26 18:21:11 2010 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 2 miliseconds (0.002 seconds)
:: END TIMER :: [Total Timer] took 14661 miliseconds (14.661 seconds) DTR = 5.18382 KBPS (0.00506233 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 5 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
ERROR: The following payload errors were found during install:
ERROR: - PreMacContentInstaller_LangPacken_US: Install failed
ERROR: - Presets: Failed due to Language Pack installation failure
ERROR: - HD_LangPackHDOther: Install failed
ERROR: - Common_LangPackCommonOther: Install failed
ERROR: - SD: Failed due to Language Pack installation failure
ERROR: - Common: Failed due to Language Pack installation failure
ERROR: - Presets_LangPackPresetsOther: Install failed
ERROR: - SD_LangPackSDOther: Install failed
ERROR: - HD: Failed due to Language Pack installation failure
ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.5.8.0
OSX version: 10.6.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 4144 miliseconds (4.144 seconds) DTR = 3.861 KBPS (0.00377051 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 338 miliseconds (0.338 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.5.8.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
Action string for {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is none
Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
Action string for {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is none
Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
Action string for {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is none
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
Action string for {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is none
Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
Action string for {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is none
Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
Action string for {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is none
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
Action string for {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is none
Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
Action string for {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is none
Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
Action string for {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is none
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
Action string for {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is none
Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
Action string for {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is none
Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
Action string for {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is none
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
Action string for {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is install
Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
Action string for {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is none
Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
Action string for {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is none
Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
Action string for {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is none
Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
Action string for {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is none
Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
Custom action return code: 0
:: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 12 miliseconds (0.012 seconds)
[       0] Fri Nov 26 18:30:44 2010 INFO
::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
Custom action return code: 0
:: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 1 miliseconds

After seeing your error, it seems you are installing Premiere Elements Content first before installing Premiere Elements Core Application.
Could I please request you to install Premiere Elements Core Application first and then try installing Premiere Elements Content. Please let us know if you still have any issue.
Thanks & Regards,
Gaurav

Adobe Premiere Elements installation fails

I get the following error when installing Adobe Premiere Elements:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed

Can you follow the steps in below mentioned article :-
http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html

Legitimate newly purchased Premiere Elements-10 32-bit install files not available

Friends:
I purchased an $1100 Nikon camera and the deal included OEM PS Premiere Elements 10.
Legit purchase with a CD and legit Serial #.
Can't install because what is Adobe's fault, not the camera vendor's and certainly not mine.
Adobe's own published notice:
"The 64-bit version of Adobe Premiere Elements 10 only installs on Windows 7 64 bit. If you have Windows XP 64 bit or Vista 64 bit, it's necessary to install the 32-bit version. Because the Adobe Download Assistant automatically downloads the 64-bit version in error, it's necessary to download the 32-bit version manually through alternate means."
The problem is that the same holds true for installing on XP Pro SP3 and Adobe makes no mention of it in the above admission.
Then, Adobe's own Solutions 1, 2 & 3 for manual download all fail, even after fussing for days over it.
Even Solution 3, the last ditch option, fails perhaps because Elements 11 is out and Adobe has killed the 10 download Ftp sites.
Files I am unable to download from Adobe (without entrapment by so called Free Dowload sites) are:
http://trials2.adobe.com/AdobeProducts/PRE/10/win32/PremiereElements_10_LS15_win32.exe
http://trials2.adobe.com/AdobeProducts/PRE/10/win32/PremiereElements_10_LS15_win32.7z
How can I solve my dilemma, being denied my right to learn Elements from a legally purchased 10 and being
forced to purchase 11 instead on top it. Fair?
I am requesting Adobe politely to make it possible to download the Adobe recommended two files withou hassles.
I must mention in this context my own (and thousands of others') sad experience with Flash updates. Just follow
my own (and others') posts in Adobe forums. Plus, just read the Internet posts along these lines:
"It's impossible to download anything from Adobe. I have given up and I have given up on Adobe products."
Not that I want to, but I am forced into echoing the same sentiment.
Can anyone help, please ?
Thanks,
Pradip A.

Hello Mr. Wright:
The download now works. Appreciate your help.
The ...7z file is 1.37 Gb long. I have super high speed Fibre Optic Internet connection with Bell. I rarely have the ocassion to download files of this size. After downloading more than 1 Gb, the transfer hung - either at the Client end, or at the Server end. Bell is sending tech Thursday to mitigate some line noise they detected. Hopefully, the stars will fall into the right place before long.
Regards,
Pradip Acharya
Date: Tue, 13 Nov 2012 11:54:11 -0700
From: [email protected]
To: [email protected]
Subject: Legitimate newly purchased Premiere Elements-10 32-bit install files not available
Re: Legitimate newly purchased Premiere Elements-10 32-bit install files not available created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
You can find the 32-bit installer at http://prodesigntools.com/photoshop-elements-10-direct-download-links- pse-premiere-pre.html. Please make sure to complete the Very Important Instructions section prior to clicking on the link to download the file.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4844309#4844309
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Premiere Elements 11 will not install in win7 64-bit

I am trying to install Premiere Elements 11 on a Win7 64-bit machine. I did it last year on another machine just like it, but now I get an error message saying it won't work in 64-bit. The license is valid and paid up. Can I get a new link to a fresh install file?

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

Premiere elements 11 won't install

Recently purchased online bundle Elements 11 and Premiere Elements 11. No trouble installing Elements but Premiere won't go. Windows XP. Have tried on Google chrome, Internet Explorer and Mozilla Firefox. Have had chat help from Adobe but nothing works. I want Adobe to send a hard copy at no cost but don't know how to reach them by phone and not pay the hefty service charge.. I think they are liable as they failed to announce the availability of Elements 11 when I purchased Elements 10. When I questioned this they said they would send a comlimentary. copy but only online. Any ideas?

Because your question is about t Adobe Premiere Elements which has a separate forum.
I recommend that you post this question at
http://forums.adobe.com/community/premiere_elements

Photoshop Elements 12 fails while installing shared technologies.

I am having the exact same problem as all these folks. Yes I have tried all these things, yes I have followed all the links, and scoured the internet:
http://forums.adobe.com/message/5914286
http://forums.adobe.com/message/5909390#5909390
http://forums.adobe.com/message/5904696#5904696
Elements 12 install fails during install of Adobe Organizer. No indication of problems in the logs, just fails and rolls back. Near as I can tell the folks at adobe don't know what the real problem is, they only have a long series of very complicated and arcane tricks that _might_ "fix" the problem. I have tried all of them in every imaginable combination and still can't get elements 12 to install. I have installed stock, plain vanilla win7, applied hotfixes, tried to install and it still fails.
I repeat. This install failed for me in an identical fashion on a clean win7 box.
Any software that requires even one of these hack measures to install should be sent back to the shop for more testing. I've been told variously to try all these things, and more!
copy the installer to the root of c:
Delete this folder or that folder
Make a new admin account and install with that
Edit the registry
Turn off services in msconfig
Install in safe mode
What would be most helpful for me right now would be either 1) a patch to fix this critical install error or 2) explicit explanation from Adobe about what the real problem is so I can fix it myself.
I'm a little edgy, sorry for the tone. This is the single worst install experience I've ever encountered.

Hi Jeff,
To follow up, I had an adobeconnect session today with a very competent and friendly adobe tech. It looks like we have resolved the issue. He said there was some kind of problem with air and/or bridge not keeping their files updated, not 100% on that part so don't quote me. He said one way to fix is to completely uninstall anything adobe and start from scratch. The other option is a little hackish, but it works for me and saves me the trouble of completely redoing the install. To follow up here are the steps to get this working, ymmv:
- Go through the Adobe Premiere Elements 12 install process up to the point where installing shared components crashes. Do not click OK.
- Start the task manager (ctrl+alt+del)
- Go to the processes pane and kill msiexec.exe*32 process, the adobe installer should die.
- Delete the Adobe Premiere Elements 12 link that's created on the Desktop. Do not use this link, it points to the Welcome screen and crashes.
- Also delete C:\Program Files\Adobe\Adobe Premiere Elements 12\Adobe Premiere Elements 12.exe, for same reason as above.
- The exe that works is in that same directory called "Adobe Premiere Elements.exe", it doesn't go to the welcome screen and it does seem to work.
- Now it requires Adobe Application Manager to run, and we just killed the installer so you have to go grab it from:
http://www.adobe.com/appsmanager
- You don't even have to actually run it, just download and install and you're good (If you do run it it updates itself to Adobe Creative Cloud which has unknown consequences).
- Now run Adobe Premiere Elements.exe and plug in your adobe id
- ftw, should be good to go.
I tried this on 3 different machines. The installer broke identically on all and this procedure got it working. NB - Organizer apparently still isn't installed, but that doesn't bother me. Not sure if this will impact long term operations.
Thanks for your assistance, this does seem to be working for me now.
-isaac

Photoshop Elements 10 fails to install

When installing the first disc of Photoshop Elements 10 for PC it reaches InstallShield Wizard Complete window but says the wizard was interrupted before it could be completely installed and Shared Technologies has also failed to install.
I've tried this a few times now but this comes up everytime although no other applications are open and nothing has interrupted installation.
Any ideas on why it is doing this and what I need to do for it to complete installation?

Operating system version?
See if this Adobe troubleshooting document helps (near the bottom of the page):
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
Ken

Install of Elements trial fails when installing Shared Technologies

Have tried installing the Elements 10 trial on both an XP Pro and a Win7 Pro PC and have the same problem.
Install of trial fails when installing Shared Technologies and then rolls back the install of the Elements Organiser.
Anyone seen this before? Any ideas?

Can you please make your question a seperate thread?
It would be helpful if you could please provide us the install log for it. Install logs can be found at C:\Program Files(x86)\Common Files\Adobe\Installers\ with name Elements STI Installer 1.0 <date>.log.gz
Use a decompression utility such as Winzip to uncompress the .gz file. Once uncompressed, you will have a new file without the .gz extension. The filename could now be something like "Elemens STI Installer 1.0 11-21-2012.log."
Open the .log file using notepad
Copy the whole log and paste it here.
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_

Purchased photoshop elements 12 and premiere elements 12. downloaded and installed photoshop elements12 but cannot find how to download and install premiere elements 12

After I purchased pselements 12 and premiere elements 12 I downloaded and installed pselements 12 but I cannot find how to download and install premiere elements 12 because that window has disappeared and I can't get back to it. How do I download and install premiere elements 12? where is it? how can I find it?

rachif
I am assuming that the purchase and download is from Adobe. You should find the information that you seek under My Orders at http://www.adobe.com after you sign in (as per John's link).
However, if you have difficulties in going that route, please contact Adobe via Adobe Chat to discuss your order under the topic of Orders, Refunds, and Exchanges. To do that, click on the following link, and, when it opens, make sure that the topic is set at "Orders, Refunds, and Exchanges", click on the statement "Still need help? Contact us." to bring up the Adobe Chat.
Contact Customer Care
Please let us know the outcome.
Thank you.
ATR

I have Photoshop elements 12 installed and Premiere elements 10 not yet installed

Hallo,
I have Photoshop elements 9 upgraded to photoshop elements 12.
I also have a package of photoshop elements 10 with premiere elemnts 10 included. This package has not been used yet.
As i now start filming, i would like to install premiere elements 10.
Will photoshop elements 12 accept premiere elements 10 for installation?
If I just try, what will happen?
Thanks for your help. Tigi

They won't integrate if that is what you are asking. Only PRE/PSE combos of the same version number integrate together. That is one of the side effects of the product design that allows several different versions of the products to coexist peacefully.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Premiere Elements 11 won't install on my Asus!! Help!!

Just bought Adobe Premiere Elements 11. I'm trying to install it, but my computer apparently doesn't acknowledge it's something to be downloaded. It only pops up if I want to import "videos and pictures" from the disc, but nothing about installing it. I don't know what to do, I need help!!

Open the disc drive and run the Setup.exe.
Mylenium

Premiere Elements 10 will not install - msiexec issue?

I have installed Photoshop Elements 10 without a problem. When I try to install Premiere Elements 10 (from the DVD autorun installation menu) the 'choose language' pop up appears then the 'configuring windows installer' window appears and the bar moves across. Then a Windows Installer version 5 pop up appears showing all the windows installer options. It has an 'ok' button at the bottom. When that is clicked the window disappears and nothing is installed. I have tried unregistering and re-registering msiexec (both 32 bit and 64 bit versions) but that did not help. I am using Windows 7 Ultimate 64 bit.

I'm having the same issues with installing premiere elements 10.
i have windows xp sp2, have enough disc space and memory to install the program. i am the only user on the computer with admin privileges
this is what I see when i click on setup.exe on the dvd. see this animated gif for visual: http://i.picasion.com/pic47/578e12bea8e438c33e7baa41cd0a3d82.gif
First the adobe install splash screen pops up. I click on install premiere 10. A popup indicates installshield working. Then finally the msiexec parameter window popups and ends there.
note: ignore the endless loop, the install process just ends with the msiexec popup window.
At first i thought it might be a msiexec issue, according to info i found, i tried to reregister msiexec. typed msiexec /unregister followed by msiexec /regserver but the problem didn't go away
Then I tried updating msiexec to version 3.1 but the new version didn't install. I tried updating msiexec to version 4.5. the new version of msiexec installed, but the same problem remains
a few weeks ago i installed and removed netframe thought that might be a problem, but it wasn't.
I also tried manually typing in msiexec and the msi package on the dvd, but it tells me to use setup.exe
If i install/uninstall something (going through to the start > settings > control panel > add/remove programs) installshield works.
not sure what to do next. i read this thread from the top and mentions the log files in the temp directory, i can't find any of these files.

Premiere Elements 12 fails to install

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