Premiere elements 12 is cutting off images after finalizing project

I have recently finished a music video project and after finalizing the project and saving it down as a wmv. file, I have played back the video and parts have been cut off. I use a lot of green screen keying in my videos and at times the tops of peoples head will be cut off and images aren't aligned the way I had them within the editing program. This is only happening after I save & share the project, but yet everything looks fine in the editing window. No one's heads or limbs are cut off and the back ground images for the green screen effect look fine in the editing window, yet once the project is saved down the background images aren't stretched across the screen like they appeared in the editing program. I don't understand why this is happening and I'm seeking help before I resort to modifying any of my work again.
Case & point, why is what I see in the editing window different from what I see after the project is finalized? PLEASE HELP!!

screamindemon
What computer operating system is your Premiere Elements 12 running on? For now I will assume Windows 7, 8, or 8.1 64 bit in case I need to mention specifics.
What you describe is probably a mismatch of project settings importing and exports. So let us start with details.
What have you or the project set automatically for the project preset? (See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio even if they appear to be grayed out.)
What are the properties of what you are putting on the project's Timeline? Do the properties of the source media match the details of the project preset that you are using.
Then the most likely cause of the problem...your export settings.
From what you wrote, you are probably using
Publish+Share
Computer
Windows Media
Now the important part, what are you selecting for "Presets" and what are your settings under the Advanced Button/Video Tab and Audio Tab of the preset selected?
The answers will be in your details.
If you have questions about what is written or need clarification on it, please do not hesitate to ask. But, the answers are need for all of the above.
Thank you.
ATR

Similar Messages

Reinstall Photoshop Elements 13 and Premiere Elements 13 on new PC after old one crashed ?

How can I reinstall Photoshop E 13 and Premiere E.13 on new PC after old PC crashed? Obviously I was not able to disinstall prior to crash.
Thanks for your help. EME

Many thanks !
De : Peru Bob
Envoyé : vendredi 20 mars 2015 23:38
À : Elizabeth Mac Eachran
Reinstall Photoshop Elements 13 and Premiere Elements 13 on new PC after old one crashed ?
created by Peru Bob in Photoshop Elements - View the full discussion
Scroll down and use the chat option from this link to get the old installation deactivated:
Activation & Deactivation Help
Then download and reinstall from here:
Download Photoshop Elements products | 13, 12, 11, 10
Download Premiere Elements products | 13, 12, 11, 10
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7322374#7322374 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7322374#7322374
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Photoshop Elements by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Premiere Elements 12 will not run after installing on my HP laptop with Windows 7.

Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!

Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!

After successfully installing premiere&elements 12, both programs abort after signing in. Fix pls?

After successfully installing premiere&elements 12, both programs abort after signing in with correct login & password. How can I fix it?

Moving this discussion to the Photoshop Elements forum.
M.Angela are you able to log into http://www.adobe.com/ successfully? Also which operating system are you using?

I have a 5.1.1 3GS phone that cuts off calls after about 3-4 mins, and goes to the apple logo, the phone then resets to login after a further 1 min. Any suggestions

I have a 5.1.1 3GS phone that cuts off calls after about 3-4 mins, and goes to the apple logo, the phone then resets to login after a further 1 min. Any suggestions

You have outdated iOS software so without upgrading it first there is little you can do. A restore will force you to upgrade as 5.1.1 is no longer signed.

Premiere Pro CS3 - How to Save a Final Project to Make Changes to Afterwards

OK, I just registered to the forum and this is my first post/question.
I'm fairly new to Premiere Pro editing
, and I wondered if there was a way to save the whole edited project/sequence to an external drive in case the client wanted changes to the project after they had viewed it.
I edit mostly weddings, so the projects are anywhere from 1hr 30m to 1hr 50m. I've watched all the lynda.com tutorials on Premiere, and I know about saving the final project as an ISO image file or as DVD folder, etc.
Also, I thought I remembered hearing something about being able to 'delete' the footage that wasn't used in the project too, and just saving the edited project somehow? I just thought I'd ask before I go ahead and delete all the footage that pertains to this edit. I've made an ISO file, but it doesn't look like Premiere will load it; nor will it load the video_ts files/folder.
Anyway, so my questions are:
1. Is there a way to load an ISO file to make editing changes?
2. If not, then how could I save the whole project/sequence in order to load it back into Premiere to make any changes to the original edit?
3. Does anyone here use Premiere for wedding edits? And if so, how do you 'save' projects for the longterm, in case you wanted to make changes to it?
4. Once you have an ISO image file saved, how do you burn it through Encore? Or am I forced to use the Roxio Creator program?
I guess that's it for now. I'm sure there are many more questions that I need answered, but I'll save them for later. :-)
Thanks in advance for any and all suggestions!

I do a LOT of weddings. Here's the process I've come up with over the years.
First, make a window dub of the whole thing. Sit down in front of a properly calibrated TV and home theater system and watch it from beginning to end. Make notes on what needs correction (here's where the visible timecode comes in handy) - music selections, audio levels, clips to be trimmed, color corrections, misspellings, etc.
Then, make those changes.
Next, author the final DVD for client review. Send that out with appropriate paperwork for a signed approval. Never delete/archive a project without client approval. Now, because some clients would take literally months to approve a project, I instituted a time limit of three weeks. After that, any project is considered approved and may be archived. I make this very clear, with the deadline in writing, when I send out the review sample.
If the video comes back for changes, things are still in place and I just make the requested changes, sending out another review copy with a two week limit this time. When an approval comes back or if a time limit passes, I finish up the project.
I make any remaining client copies, plus one copy of the DVD to go on a shelf. I also make an ISO for storage on an internal hard drive, to be moved later to an external hard drive at the end of every year. This gives me two master copies of the finished DVD.
I then save the project file, music and other audio selections, pictures and graphics to a CD (DVD if more space is needed, but this is rare). I make two copies in case one goes bad, and file them by groom's last name in a small CD file case. The previews and conformed files can always be rebuilt, so there's no need to save them. The actual media can be recaptured from tape, so they just get put on a shelf.

Premiere Elements 8 won't load recently saved project

I'm using Adobe Premiere Elements 8 to create a highlight video. I made two videos last year and didn't have this problem but this video is slightly longer. About twenty minutes total consisting of approximately 100 video clips. I've added one more group of clips and not when I try to load the saved project I just get a gray blank screen. The load message finishes but nothing appears. The drop down menus are mostly still grayed out. No good selections except to press load project again. This causes a system error that shuts down the application. Any tips or tricks are appreciated.
Thanks,
Dave Flick

Bill, here is the good news.
I updated the Quick Time like you suggested but no help. I updated the video driver but no help. I disabled the hardware acceleration but no help. During this time I realized the problem started after I upgraded McAfee. I remembered the new McAfee Real Time scanning effected my Outlook software. So I disabled the McAfee Real Time scanning and then Premiere Elements 8 would successfully load my saved project. What a relief. I went back and Turned On the McAfee Real Time scanning but changed the setting to only scan programs and documents, not all files as previously set. I'm back in business and really appreciate your help. Thanks a million.
Dave Flick

I'm using Premiere Elements 11, which automatically opens in a project window for HD. I want to reset the default for SD. How can I reset the defaul for opening a project?

I'm using Premiere Elements 11, which automatically opens in a project window for HD. I want to reset the default for SD. How can I reset the default for opening a project?

scottypet
For Premiere Elements 11 and 12, you cannot change its default project preset from NTSC AVCHD Full HD1080i30 or its PAL counterpart PAL AVCHD Full HD1080i25 to something else.
For each project, you can set the project preset manually if you do not want the program to take over setting the project preset based
on the properties of the first drag to the Timeline.
To set the project preset manually, open the project to the Expert workspace, go to File Menu/New/Project and Change Settings.
In the Change Settings area, change the project preset. Before you exit that area, be sure to have a check mark next to "Force Selected Project Setting on This Project" in the new project dialog.
Then you import your source media, using the appropriate Add Media choice.
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
If you want a version of Premiere Elements that uses the default project preset of NTSC DV Standard or its PAL counterpart PAL DV Standard, then you need to look to a version of Premiere Elements earlier than 11.
Please let me know if you have any further questions on this or need clarification.
Thank you.
ATR

Premiere Elements 12 does not start after error message: display driver is incompatible

After successful installation and starting Premiere Elements the following error message appears: "Uncompatible display driver identified. Update the display driver for a better and faster playback performance!" Hopefully my translation from German is helpful enough. I confirmed with OK but unfortunately Premiere Elements does not start. I checked the display driver: it is the most actual one: AMD Radeon HD 7610M. Furthermore the hardware should be OK as well: ASUStek with an Intel Core i5-2450M CPU @2.5 GHz; 6 GB RAM; 64 Bit Windows 7 Service Pack 1. What can I do?

Moonkeys25
Recap...please confirm that as of this date, the problem exists with or without the antivirus and firewall(s) disabled.
Moving forward...
If you issue was specific to the display card error that you have been getting then probable conclusions
a. the ADM Radeon H7610M driver version is not up to date
or
b. the ADM Radeon H7610 M video card/graphics card installed as is is not compatible with Premiere Elements 12 on your Windows 7 SP1 64 bit
The updated driver version and the BadDrivers.txt file deletion should have corrected the problem unless there is a gross mismatch between Premiere Elements 12 and ADM Radeon H7610M.
Did you use the link that John posted to get the auto detection of the latest driver version for the ADM card?
If we have gone as far as we can with the card and its driver version angle on this, then we can try the generalized troubleshooting drills with no guarantees, just hopes
1. Delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. You just need to make sure to have the computer's Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
2. If "1" has no effect on the issue...uninstall, ccleaner run through time, reinstall with antivirus and firewalls turned off.
a. Control Panel/Program, select Adobe Premiere Elements 12, right click the entry and click on the Uninstall pop up. Then follow the instructions for the uninstall.
b. Download and install the free ccleaner for a computer run through to get rid of leftovers from incomplete uninstalls and installs.
https://www.piriform.com/ccleaner/download
When you are ready for this step, I will give you a step by step through the ccleaner (regular cleaning part and registry cleaning part).
c. Reinstall from your installation files or installation disc, with antivirus and firewall(s) disabled.
Please review above and then let me know if I have interpreted correctly where we are in the troubleshooting. Do not start the above plan until we are in agreement on the details and hoped for results.
Thanks.
ATR

Premiere Pro CC Cutting off frames and shifting audio from .MOV

Hi everyone! I recently converted from Premiere Pro CS6 to CC. I've noticed an incredibly frustrating problem that I can't diagnose. In CS6 my Quicktime files would come in just fine, with correct audio lining up. However in Premiere Pro CC, the first two frames are cut off and the audio is shifted forward.
I only have one machine: a 2009 MacPro, with the only main upgrade being a Nvidia 680.
Here are the two files in question if anyone wants to see what I am running into:
https://www.dropbox.com/sh/1xaez5axno7ntq5/AADUybHCiJsGMgj-ZpqMGFvga?dl=0
These files are coming out of our 3D software, Blender. Yes they're half 1920x1080 - they are preview renders and not final.
Any help would be appreciated

Camtasia http://forums.adobe.com/thread/836800 may help
-and Lagarith Codec http://forums.adobe.com/thread/1287577
-and http://forums.adobe.com/thread/775288
-and http://forums.adobe.com/thread/453044
-and http://forums.adobe.com/message/3202148

Premiere Elements 8.0 stops loading after finding specific dll

Hi All,
Just downloaded trial version of PE8.0. Install went well, but aftr selecting 'create new project' from the start-up menu, the app hangs, and I have to kill it manually using ProcessExplorer. I thought at first it was my firewall (Kaspersky) but after turning that off, the problem still persists.
A new project initialises (according to top right status text which is continually moving) and certain applets, filters, etc start to load, but the hang happens when it attempts to load SaffireComp.dll. Now I have SaffireComp.dll (an audio compressor plugin) as part of my plug-ins for Cubase (a sequencer package), so maybe this is causing the problem, although Cubase is not running when I have these problems.
Is there an ini file which is loading these DLLs? In that case, maybe I can edit out reference to this specific DLL. Alternatively, is Premiere Elements looking at any particular folder on my drive (or maybe even the whole drive?) to see if it can find any audio/video plugins, and then attempting to load them?
I'd be grateful of any ideas or workrounds you can come up with - I really want to buy this product. but currently I can't even get it to run.......
Thanks

Hi,
It seems that the way to do this is to temporarily rename my Audio .dll folder, for me this was the VST Plugins folder within Cubase. (BTW thanks for the advice, Steve - you mentioned renaming) and then when running PE, hold down <SHIFT> over the start-up screen (and keep it held during the new project selection and the initialisation screen) . This clears the cache of it list of available dll.s and so it scans again, obviously not finding the re-named folder. This list is now saved and will be untouched unless you run with <SHIFT> held down again.
After closing PE, it is safe to revert back to the original dll. folder name, and everything should run well after that.
However, I also agree that Premiere has no business poking around in my Audio Workstation files - why does it need these?

I need to be able to take my project from premiere elements and put it in after effects.

I need to keep the format the same, and also be able to see all individual clips and move them around/trim them in the workbar area in after effects just like what you can do in elements 11.

sam.loomis1234
The only way out of Premiere Elements 11 is via export in video format (except for jpegs or audio under Publish+Share/Computer/Image or audio).
The video is whole, not in a project file (project.prel).
And, the Premiere Elements 11 project.prel does not appear to be an After Effects supported project format
http://helpx.adobe.com/after-effects/kb/supported-file-formats-effects-cs4.html#main_head1
Have you asked this question in the Adobe After Effects Forum regarding supported formats?
http://forums.adobe.com/community/aftereffects_general_discussion
ATR

Premiere Elements 11 will not open after required restart following the installation

An Adobe support tech assisted me with the installation of Photoshop Elements 11 & Premiere Elements 11 using live chat. Before disconnecting live chat, the tech reminded me to restart my computer before using these two programs. I restarted the computer and Photoshop Elements 11 opens and Premiere Elemenst 11 did not. How can I fix this?

Jeff,
Thanks for helping. I tried going to the link and it offered a few different selections to choose from. I tried them all. The one thing it did do, is had me download the Adobe Support Advisor. This checked for problems which it identifed a few things.
When I click on the underlined link, it took me to a website telling me there was conflict with another adobe program running during the installation. I clicked on the button sending the "package" to adobe for their reference.
I have attempted the whole process over again after going into msconfig and disabling everything in the services tab (with MS items hidden), made sure there was nothing in the startup that was adobe related, and disabled the security. This still had the same outcome - doesn't open up after install.
As directed by the link, I tried to look at the install logs located in :/program files (86)/common files/adobe/installers. This "installers" folder doesn't exist.
Everytime I install this program, it ends telling me the program installed correctly.
Am I following your instructions right? I'm learning as we go.
Let me know,
Thanks!
Larry

Premiere Elements is cutting large video imports

When I try to import a large gopro file it cuts it down to the first minute. I was hoping to get the highest quality file imported into Adobe. I can get around this by reducing the quality of the file and shortening the length in gopro studio but why am I having to use to separate programs?

123
There are several problems here, two of which are frame size and frame rate.
Next in line is your report that your import duration is less than the pre-import duration of the original.
You say that your camera is set to record 1920 x 1080 @ 48 progressive frames per second. But according
to your screenshot, the frame size is 1920 x 1440 @ 47.95. This is an atypical format for the Premiere Elements project presets.
And Premiere Elements does not have a 47.95 or 48 frames per second.frame rate.
So, if you drag and drop or use Add Media/Files and Folders, the project is going to give you automatically a 1920 x 1080 @ 29.97 interlaced frames
per second project preset, and your footage in the Edit area monitor is going to look like
How do you account for the fact that you are shooting 1920 x 1080 @ 48 progressive frames per second and your
import properties within the project are showing 1920 x 1440 @ 47.95 progressive frames per second. My focus here
is on the frame size right now. From what I have read, your camera can record 1920 x 1440 @ 48 progressive frames per second.
The Properties screenshot, presumed from the program read of the file's properties, shows a duration of 8 minutes 32 seconds and
22 frames. What is the total duration of the file before import? Around 13 minutes?
For troubleshooting purposes, If you record at 1920 x 1080 @ 29.97 progressive frames per second, do you run into these frame size and frame rate and duration issues?
Let us further see how the program is interpreting your video. Please right click the thumbnail of the file in Expert workspace Project Assets
and select Interpret Footage. In the Interpret Footage dialog, what is listed in the Frame Rate section for frame rate of original file. And, in
the Pixel Aspect Ratio of the dialog, what is shown, Square Pixels (1.0) or something else?
I will see if I can find some GoPro Black 3 1920 x 1440 @ 48 progressive frames per second footage with which to work in Premiere Elements.
There are a lot of details to sort through. Looking forward to your help in getting at the whys so that you can move forward with your
projects.
Thanks.
ATR

Premiere Elements 12 will not run after install

Long time Premire and Premiere Elements user. Had been using PE 9 earlier this week. Yesterday purchased PE 12. Before even downloading, to avoid any potential conflicts, I uninstalled PE 9, then installed PE12. After reboot, I attempted to launch the application. it fails.
Based on http://forums.adobe.com/message/6329465#6329465 I did not find any prefs files, but removed (both) 12.0 directories in an attempt to help things along. Nothing.
When I attempt to launch PE 12, "create new project" it just hangs. This is the dump from Windows in the "stopped working" dialog box:
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          ADOBE PREMIERE ELEMENTS.EXE
Application Version:          12.0.0.0
Application Timestamp:          523cd4d5
Fault Module Name:          dvamarshal.dll
Fault Module Version:          11.0.0.0
Fault Module Timestamp:          523cc62d
Exception Code:          c0000005
Exception Offset:          0000000000034961
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          1033
Additional Information 1:          5a5c
Additional Information 2:          5a5c7f2099c49d46ef167594373b054c
Additional Information 3:          e2a1
Additional Information 4:          e2a18ccc946fae77ae70bd7ffb1dd642
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Help is greatly appreciated. I have a project I need to edit and post today if possible. Would like to get this working ASAP.
WIn 7 Home Premium, 64-bit, 8 GB RAM. Nothing else actively running save Chrome at time of repeated failures.
Thanks in advance

Caleb
Thanks for letting us know of the outcome of your contact with Adobe.
I do not work for Adobe nor am I affliated with it in any way. Just a user in a user to user forum.
In my troubleshooting of various Premiere Elements has have not yet run into a connection between the dvamarshal.dll and the computer's video card/graphics card. But, video card/graphics card compatibility issues can cause the type of problems that you see in the program.
What video card/graphics card does your computer use? Under Device Manager/Display Adapters/, do you see only one card listed or two? Assuming that the card(s) are up to date, then please try the following. We are going to delete the BadDrivers.txt file for Premiere Elements 12. In Windows 7, 8, or 8.1 64 bit, it can be found
Local Disk C
Program Data
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file that you delete. In this Premiere Elements Folder are folders besides this BadDrivers.txt file. You do not want anything in the folders in the Premiere Elements Folder, only the file named BadDrivers.txt file. (When you open a new project, the program will generate a new BadDrivers.txt file and hopefully all will be resolved.) Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
The rationale behind the above approach is explained in the following older thread (post 10). BadDrivers.txt deletion has proven to be a life saver for those with display issues in 9 as well as later versions.
http://forums.adobe.com/thread/732067
About reverting to Premiere Elements 9.0/9.0.1....
We can get tryout files for 9 from the following web site, and you can insert your purchased serial number in them....
http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
You have to read the instructions very carefully so that you do not get hit with an Access Denied message.
But, we need to get your purchased serial number. If you registered Premiere Elements 9 with Adobe, you should be able to see it at http://www.adobe.com under "My Products".
Please review and consider the above and then we can decide what troubleshooting strategy needs to be developed.
Thanks.
ATR

Premiere elements 12 is cutting off images after finalizing project

Similar Messages

Maybe you are looking for