Premiere Elements 12, New Projects will not open

I have tried to re-install Premiere Elements several times without solving the problem. I pick New Projects and it just goes into never never land and the arrow continues to spin. Then I have to X out of the program.

Jim Ross
What antivirus program does not your computer use...McAfee? If so, please disable it and determine if your issues are gone.
Also, right click the Desktop Icon for Premiere Elements 12 and select Run As Administrator.
If not....
When you have uninstalled reinstalled the program, have you done so from the same installation files downloaded and purchased?
Have you looked a uninstall, ccleaner run through for the computer, reinstall with antivirus and firewalls Off, using a new set of
installation files either from your Orders at Adobe or from the following web site
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
If you do use this link for the download, please read and follow that web site's "Note: Very Important Instructions" so that you do not end up with Access Denied message.
Have you ever gotten as far as to enter into the Expert workspace of the program?
ATR

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Premiere elements 13 new projects will not open.

Premiere Elements 13 new projects will not open.

thomasK
What computer operating system is your Premiere Elements 13 running on?
Has the program ever opened to the Expert workspace or the Quick workspace?
Some of the typical drill questions:
1. Does the problem exist with and with the antivirus and firewall(s) disabled? Do you have any other security programs
on your computer?
2. Are you running the program as Administrator in a home computer in contrast to a school or company network?
3. Are you using a pen and tablet device instead of a mouse?
4. Do you have the latest version of QuickTime installed on your computer with Premiere Elements?
5. What video card/graphics card does your computer use and is the driver version up to date according to the
web site of the manufacturer of the card?
How far do you get...Welcome Screen, Video Editor, New Project or elsewhere? Any error messages?
Let us start here and then decide what next.
Thank you.
ATR

Premiere elements 10 downloads but will not open? info says to remove disc from desktop -- when i do that it closes the program?

premiere elements 10 downloads but will not open? info says to remove disc from desktop -- when i do that it closes the program?

Hi, Ken -
Since you have a new install of OSX, you may be missing Stuffit Expander, needed to expand downloads encrypted/archived in a Stuffit format. That problem confronted me with a new machine running OSX 10.6; a download and install of Stuffit Expander fixed it.
You can download Stuffit Expander from this webpage -
http://www.stuffit.com/mac-expander-download.html
Note - be sure to get the version that matches your OSX version.

I just downloaded Premiere Elements 9 and it will not open Help!

I just downloaded Premiere Elements 9 and it will not open Help!

kmeg55
From where did you download Premiere Elements 9 at this late date? What computer operating system is it to be running on?
Do you have the 9.0.1 Update installed?
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
Are you getting any display card errors?
We have just gone down this type of road with another 9 user, so let us start with what finally seems to have worked for him.
What video card/graphics card does your computer use? Is the driver for that card up to date according to the web site of the manufacturer of that card? If not, update the card driver. If the driver is up to date already, then delete the BadDrivers.txt file.
For now I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Local Disk C
Program Data
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the BadDrivers.txt file that you delete. Make sure that you are working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path shown. After you deleted the BadDrivers.txt and reopened Premiere Elements, the program will generate a new BadDrivers.txt file but now the problem should be gone.
Please review, consider, and then let us know the outcome.
The rationale behind deletion of the BadDrivers.txt file can be found in post 10 of the following thread
Premiere Elements 9 Tryout Serious Display Problem
ATR

Premiere Elements 8 - Edited video will not open

Hoping I can get some assistance from the gurus here! I have recently completed editing a video and uploaded to the video to the Adobe online sharing site. Problem is I cannot access it from the online site, nor will it load/display when I attempt to open from Premiere Elements. Trying not to panic; any assistance would be greatly appreciated.

Just to make sure that I am following you, you have completed the editing on a Project in PrE 8, and then did a Share to your account on Adobe.Com. For some reason, that file is not displaying on your Adobe.Com account, or at least you cannot get to it Is that correct?
Back in the original Project, can you do another Export/Share to another output AV file?
As I have never used the personal Adobe.Com site, I cannot be of any help to you there, but others know the processes and mechanics, and will likely be able to assist.
Good luck,
Hunt

I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again

I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again it says that the "Object Already Exists." It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.

cactisken
You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
Can you still use 12/12.1 on this same computer that will not let you use 13?
What specific Window operating system are you using?
Let us go through the usual drill...
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you using a pen and tablet device instead of a mouse?
3. Did you install the program with antivirus and firewall(s) disabled?
4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
from SLCache to SLCacheOLD.
5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
computer as Premiere Elements 13?
Let us start here and then decide what next.
Thank you.
ATR

I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yel

I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yellow line that graphs volume takes a sharp raise or dip at the beginning or end of the clip, but there is no change in volume when I play back. What am I doing wrong?

rickeyt
Thanks for the reply. Great news about the volume adjusts.
Now about those fades for the volume. How are you doing that?
1. Right click the Timeline video audio and select Fade and then
see the Fade options (I had a video with audio file, so I saw the choices as shown in the screenshot)
2. You can also create two volume keyframes at each end of the Timeline audio clip rubberband (orange line that goes horizontally across the middle of the audio clip). At the position of the Timeline Indicator, click the Add/Remove Keyframe icon, and then with the mouse cursor position the white dots (volume keyframes) to achieve the Fade In and Fade Out audio. In the screenshot below I have moved the Timeline Indicator so that you could better see the white dots (volume keyframes).
Please let us know if any of the above works for you with regard to the audio fades.
Thank you.
ATR

Premiere Elements "sign in Required" will not let me enter Adobe ID. Just spins in lower right corner. Says "Please connect to internet and retry."

Premiere Elements "Sign in Required" will not let me enter Adobe ID.
Message "Please connect to the Internet and retry" comes up after loading icon run in lower right corner.
I have new S/N key, have tried reloading program, and have loaded trial on another PC and brought to this PC.

Gobindlakhiani for information on how to resolve the connection error please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

AE Project will not open after program crashed

AE project will not open after program crashed. I tried opening the project inside another project so I could at least get to the sequences but it would not load. Nothing seems to open the project. I can create new projects. I am on PC

Well, bad news for you: It's a goner. Simply write it off and re-create it and next time learn how to work safely.
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Mylenium

I have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can

i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.

You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0.

When I click on the new tab button, a new tab does not open or when I go to file new tab a new tab will not open either.

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Un-install the '''''Ask Toolbar''''' until Ask fixes the problem caused by their toolbar.
*http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
*http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on

When I click on the "+" to the right of the last open tab on the tab bar, a new tab will not open. Help, Thanks, Jim

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Well, it is showing as being install in the version of Firefox that you posted here with.
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Probably caused by an extension, or a couple of extensions that are in conflict with each other. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

I am trying to open a New Tab by clicking on File then New Tab, however a new tab will not open?

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Imac G5 OS 10.4.11 Itunes not connect, Safari fine, new downloads will not open, new install of 10.4.11.4

Imac G5 OS 10.4.11 Itunes will not connect to radio or store. Errors out check internet connection. Safari connects fine.
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After clean install of 10.4 and all updates same problem.
Other 10.4.11 systems I have work fine on ibook etc.
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Ramon

You have 10.4.11 Macs that iTunes can connect to the iTunes Store???
I was pretty sure they changed to a minimum of 10.6.8
Are downloading iTunes 9.2.1 from here...
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Premiere project will not open

The night before, I went to save my project in Premiere but was taking to long to finish saving. I went to be and when I woke up it had crashed while it was still saving and was no longer responding. I had to close off Premiere, but now it will not open. I think the project file is too big. While most other Premiere projects I have range from around 1-500 Mb, this file is 6.6 Gb. Is there something I can delete outside of the unopenable project that will reduce the size of this file? What can I do to get this project back up and running as soon as possible.
-I'm working off of a Mac with 8 Gb memory and a 3.4 GHz Intel Core i7 Processor.

The Auto-save files also crash the same way the main project file crashes. I get a serious error message that I can't read fully because it disappears as soon as it pops up. Attempting to import the project with a new project also crashes Premiere and gives me the same serious error message.

Premiere Elements 12, New Projects will not open

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