Premiere elements 12 - no audio

Longtime Photoshop Elements and Premiere user... now on v12. Premiere seems to work fine until I just realized there is no audio...
I can't hear audio in the preview playback
there is no audio track at the bottom of the screen
when I write out MP4 files, no audio is present.
Any ideas? O/S is Windows 8.1

Hi A.T.
Here are responses to you questions...
Did you update it yet from 12 to 12.1 via the opened project's Help Menu/Update? YES
You say that you are a longtime Photoshop Elements and Premiere Elements user. What was the most recent version of these programs that you worked with and on what computer operating system immediately before going to version 12 on Windows 8.1 64 bit? I've used 3 or 4 prior releases. I just upgraded from v9 => v12. v9 was running on Win7; v12.1 is running on Win8.1 (64-bit)
Are you working in the Expert or Quick workspace of Premiere Elements 12? Primarily Quick, but I use Expert when I need to manipulate sound
Because of the longtime in your description of your programs usage, I hesitate to ask, but I will anyway so as not to take anything for granted.
a. Are you working Run As Administrator as well as from User Account with Administrative Privileges? I am the only user of the machine, so my user account and Admin are one in the same.
b. Do you have the latest verison of QuickTime installed on your computer? Yes
c. What are you or the project setting as the project preset to match the properties of the source media?
d. What are the properties of the source media?
e. What are the details of your export to a .mp4 file?
Have you gone through the drill of checking the ASIO settings in preferences? Yes Can we assume that the no audio is only in Premiere Elements 12 on Windows 8.1 64 bit? Correct
Are the Volume settings (Adjust Tab/Adjustments Palette/Volume Panel) as well as audio clip rubberband) OK? Not sure...
Could you post a screenshot of your workspace where you say that there is no audio track? The audio track is physically present in the input sample, is just not audible. When I write out a MP4, there is no audio track present.
Have you attempted to delete the Adobe Premiere Elements Prefs file and/or the 12.0 Folder in which it exists? No... Nof familiar with doing that.

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Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files

I dowlnloaded Premiere Elements 4, and when I import mp4 files, the video plays but the audio will not. I've also tried to import .mov files, and an error message pops up that says "Codec missing or unavailable." I downloaded the latest version of Quicktime, but that didn't change anything. The files will play back on the video camera, but I"m having trouble with them on my computer. The audio on the mp4 files plays in Quicktime, but not the video, and vice versa when I import them into Elements. Any suggestions?

Does Quicktime Pro also edit .mov files on a PC?
Date: Wed, 27 Nov 2013 07:53:14 -0800
From: [email protected]
To: [email protected]
Subject: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
    Re: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
    created by Steve Grisetti in Premiere Elements - View the full discussion
Premiere Elements 4 pretty much works with tape-based digital video. That would be video from a miniDV or HDV tape-based camcorder. It doesn't handle other formats very well.
If you plan to edit MP4s, you definitely want to upgrade to a more current version of the program. If you can't install a current version of the program, you may need to address issues on your computer (such as an outdated operating system or underpowered hardware configuration).
Short of that, you could buy Quicktime Pro from Apple for $29. It will edit MP4s, even on a PC platform.
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Premiere Elements 11 Audio & Video are not in sync

I am using Premiere Elements 11 for editing sermons, and recently I have noticed that in all of the finalized videos the audio and video are out of sync about half-way through the sermon. I know it is not the DVDs since they have no issues when running in a DVD player or with Windows Media Player. The DVD's that are formated after service break the sermon into three files. The files, after importing them to Premiere, read "VTS_01_1. VOB, VTS_01_2. VOB, VTS_01_3.VOB" The first file runs fine with no delay, but the last two consistently are off. When I first installed this program I had no trouble with this so I am wondering did I change something or is there a better way to do this.

terriCCC
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http://www.atr935.blogspot.com/2013/09/pe-dvd-videoseamless-vob-ripping.html
I do not know if we are ready for this just yet.
Let us confirmed the details of what you are doing now as per the questions that I have asked.
Please do not hesitate to ask if you need clarification on anything that I have written.
Thank you.
ATR

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Premiere Elements 8 - Audio Unsyncronized on Share/Export

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http://i21.photobucket.com/albums/b272/Xebarsis/Specs.jpg

Thank you for the replies; here's the info on the AVI files I use that are being unsyncronized by the audio transitions:
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Premiere elements 8 - Audio stops midway through timeline playback

Hi Everyone... I am editing together a series of mp4 shots with a separate mp3 audio soundtrack. The audio from the vid shots is turned down or off and the music is on the soundtrack channel....
I am on an HP Notebook w/4 gb ram, windows-7 64bit, 320 gb hd, 2.64 ghz processor... I dont have many problems with the video, its slow occasionally, but generally has worked fine.
The audio was working fine for a while, then one time when i rendered down a rough version, i noticed the audio stopped mid way through the playback. Before that, it was working fine. So i went back into the editor and sure enough the audio was stopping mid way through there too. I also noticed that the sound from the video shots continued to work fine, only the music would cut off. since then, nothing i do restores the audio.
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Premiere Elements 8: Audio sync problem when exporting to Quicktime H.264

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No audio on Timeline Premiere Elements 13 and no longer on 12 after upgrading to 13.

On my Mac with OS X Yosemite I've worked with Premiere Elements 12 for a while and it just worked fine. Now I;ve upgraded to Elements 13 and the clips that were fine the other day have now lost there audio when I put them on the Timeline. However if I double click the clip in project assets and play it on the clip monitor everything is fine, but as soon as I send it to the timeline or storyboard the audio disappears. I'm in a spot now as I can't use 13 and neither return to Elements 12. Any ideas will be very much apprexiated.

Ted
Momentary detour.....
Could we go over the path
Just a week ago I created a movie with Elements 12 on this same Mac with OS X Yosemite and ij
just worked fine. On second thoughts the movie was a bit too long, so I
imported the saved project to re-edit it, only to find out that the audio
had gone for the greater part of the clips on the timeline. I closed
elements 13 and reopened 12 and the saved project with the same result.
When you got to second thoughts, what did you do....
a. rebuild the project anew in Premiere Elements 13?
b. import the Premiere Elements 12 export in Premiere Elements 13?
c. open the Premiere Elements 12 project in Premiere Elements 13?
I ask since you cannot import one project file into another and you wrote "imported the saved project".
You wrote after the file was drag from Premiere Elements 13 Project Assets to Timeline
only to find out that the audio had gone for the greater part of the clips on the timeline.
What was gone - the representation of the whole audio clip on the audio track or just the sound
for the whole? Was the duration of the clip listed in Project Assets, the same as observed at
its Timeline level?
If you took this Premiere Elements 13 Timeline (problem audio there) to export, was there sound in the export?
If you create a project in an earlier version, it is often possible to open it in a later version to work with the project in the later version.
But, you cannot open the later version edited project in the earlier project again. So, I was not sure what you were describing when
you wrote
I closed elements 13 and reopened 12 and the saved project with the same result.
What saved project?
Premiere Elements 13 Audio
Please consider deleting the Media Cache Files Folder where the program saves the automatically generated conformed audio.
To locate that Folder, on Windows I could go to Edit Menu/Preferences/Scratch Disks/Media Cache to find location for the Media Cache Files Folder. Is that the
same for Mac?
Also, please let us know if the flawed Premiere Elements 13 Timeline audio content exports OK or contains the flaws encountered before export.
Again, please excuse if I have included things that you were already aware of. Because of the nature of your issue, I did not want to take anything for grant.
ATR

How do I edit the video audio in Adobe Premiere Elements 10

I want to edit the video audio, so that I can get rid of some of the sounds and background noises. Also, how do you import Plug-ins into Adobe Premiere Elements 10? I have trial versions of Adobe Audition CC and SmartSound. Thanks in advance for your help!

woody122
What computer operating system is your Premiere Elements 10 running on? And, very important, what video card/graphics card does your computer use.
If a NVIDIA GeForce card, then that needs to be looked at first because of the serious and known Premiere Elements 10/NVIDIA GeForce issue which is described in one of the announcements at the top of this forum.
SmartSound is an feature included with Premiere Elements 10. Why are you looking at any trial version of SmartSound?
As for Adobe Audition CC, I was not aware that this is a plug-in. As far as I know, Adobe Audition CC is an application that Premiere CC can integrate with as a CC application which Premiere Elements is not.
See the following video tutorial
Clean up Premiere Pro audio clips with Audition | Adobe Creative Cloud tutorials
Look at the price tag afterward, probably on subscription rates?
Please check out the Premiere Elements 10 audio effects, especially those related to noise reduction.
Have you looked at the free audio editor named Audacity and its noise reduction opportunities?
Please give more details in support of your Adobe Audition CC being a plug-in if you are confident that it is.
Thanks.
ATR

Audio Effects not working in Premiere Elements 7

I am trying to apply some audio effects (DeNoiser, etc.) to the audio clips in my project, but when I select a clip and select and audio effect, I can't apply the effect. They "apply" button is greyed out, and if I try to drag and drop the effect onto the clip I get the universal "no" symbol on the mouse cursor.
The audio clips are linked to video clips (footage from an HD camcorder that was imported into the project). However, I also tried this with the audio and video unlinked, and the effects won't apply then, either.
Can anyone help?

I have been reading your thread and its responses with interest.
What is the brand and model of the camcorder that you are using? And, what is the file extension for the video with this 5.1 channel sound. Is your video AVCHD or HDV?
Some thoughts:
1. Premiere Elements 7 File Menu/Export/Audio will not export the Timeline video as 5.1 channel sound to Audacity, rather Stereo (2 channel).
2. I do not have an AVCHD file (or any file) with 5.1 channel sound. I have those that list 6 channel. I have found problems when I tried to export the audio from Premiere Elements when the file extension of the Timeline content was .m2ts versus .mts. For the audio derived from the .mts saved to Desktop..no problem for Audacity importing the export as .wav....for the audio derived from the .m2ts saved to Desktop, Audacity shutdown. In the latter case, Audacity seems to import the audio from the .m2ts saved to Desktop, IF the export from Premiere Elements is "Audio Interchange File Format" rather than .wav.
Also, if you have not found out already, regarding MP3 encoding Audacity, when you go to export as MP3 from Audacity, you may get the message "Audacity does not export MP3 files directly, but instead uses the freely available LAME library to handle MP3 fiel encoding."
I am looking forward to your results.
ATR

Mixing Audio in Premiere Elements 11

Hello. I am new to PrE and video editing in general.
I have video recorded where the Left (Ch1 mono) and Right (Ch2 mono) are seperate mono audio tracks...Ch1 is a feed from a wireless mic and Ch2 is a feed from a shotgun mic.
In this recorded form they are seperate when played back, Ch1 on Left and Ch2 on Right.
How in PrE 11 can I mix Ch1 mono & Ch2 mono to create a new merged mono audio track?
Then once merged, how can I duplicate this single merged mono track to playback on both the Left and Right channels?
Also if possible how can I lower the volume of the Ch1 (Left) mono audio prior to merging them so the volume levels can be equalized, as the current Ch1 (Left) audio is a bit louder than the Ch2 (Right)?
Thanks for any help you can suggest.

Santia558
Here is my take on what you wrote.
If you have two mono audio tracks in your video file before import in Premiere Elements (any version), upon import into Premiere Elements they will be merged into one stream and be represented in the project as one audio file in Audio 1. You would have left channel mono and right channel mono.
You wrote
How in PrE 11 can I mix Ch1 mono & Ch2 mono to create a new merged mono audio track?
It would appear to me that the program is doing that for you when you import your source medium into the project.
Then you wrote
Also if possible how can I lower the volume of the Ch1 (Left) mono audio prior to merging them so the volume levels can be equalized, as the current Ch1 (Left) audio is a bit louder than the Ch2 (Right)?
You should be able to do that in Premiere Elements with audio effect Balance. Have you checked the description of the Audio Effects available to you in Premiere Elements 11?
http://help.adobe.com/en_US/premiereelements/using/WS4B8135DA-083C-42eb-B09E-65070ECBC889. html#WSF8CBE888-6702-4f8b-A85E-71B4B1531883
What Premiere Elements cannot do for you, then check out the free audio editor Audacity.
Please let me know if I have interpreted your question correctly and/or need clarification on anything that I have written.
Thanks.
ATR

Premiere Elements cause problems with Windows Media Center while streaming to TV.

I was having the following problem:
The audio from the streaming process of a recorded TV show on my HP computer to the remote receivers, a Sony Blu-ray player and/or a Sony Streaming Player, results in the loss of audio signal at exactly 30 seconds from the beginning on either devices. The video continues on as normal.
A user on the Windows 7 forum had the following possible cause and solution. His response was as follows:
I "solved" my issue, at least partially. Turns out for me a codec installed by Adobe Premiere Elements for audio (Main Concept) was causing mfpmp.exe to fail (you should see it getting an appcrash in the event log two or three times as soon as you start playing the media remotely.) This program is used by microsoft for DRM. I went through and one by one remained the various attached (non-microsoft) modules until i found the one that caused the appcrash. I haven't fully figured out if Elements is now negatively effected, but that's for a different forum.
I tried the quick fix by un-installing Adobe Premiere Elements. The uninstall solved my problem with Windows Media Center, but I want to re-install the software but I do not want to recreate the problem with Windows Media Center.
Is there another solution for this problem?

I reinstalled Adobe Premiere Elements 10 and the above mention problem reoccured. With a little detective work I was able to determine that the file causing my problem was "mc_dec_dd_ds.ax". I am not sure what this does to Adobe Premiere Elements 10 since I removed (renamed) the offending file. A strange side affect, renaming the file did cause an increase volume. Strange.

.ts-files with multiple audio tracks / Premiere Elements 12

Hello forum,
once more I need a little help please.
I've created successfully a few DVD's, and by now I'm a master in creating my own menue templates , but now I have again some problems.
I imported a .ts file which I recorded on my Sat Receiver. This file contains a video track and 2 audio tracks:
1. German 6-channel AC3,
2. English 2-channel AC3 (I can add a screenshot of the file info's if needed).
Now my problem is that I only hear some kind of background sound, music and so on, no voices. So not really one of the tracks I mentioned above.
The file works good when I play them with VLC player, and I'm able to chose the 2 languages there.
What I don't really understand is, I created several DVD's with exactly the same file type, I mean the file info's are identical except the lenght differs for a few minutes.
Is there a way to chose the audio track in Premiere Elements like I can chose it in VLC player? Or is there another way to bring the voices in there?
Thanks in advance,
Jessie
My system is a Macbook Pro, 16 GB RAM, 2.5 Ghz, Premiere Elements 12

Hi ATR,
yes, that's what I meant. It worked without problems with a lot of files in different projects. I made a few screenshots, maybe they help to get it fixed.
This is the file that worked fine:
And this is the one that doesn't work:
By now I haven't changed anything in the settings as I don't know what I could change.
The files that worked came out with the german soundtrack, so I assume 5.1 channel.
I'm really out of ideas now :/
Jess

Premiere elements 12 - no audio

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