Premiere elements 12 organizer keep on crashing
Why does the elements 12 organizer keep on crashing during the import of mts files? Does anybody have the same problem?
Adobe does not really seem to be interested in helping, since they outsource everything to forums!!
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Similar Messages
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Premiere Elements 12 Organizer keeps crashing.
I recently purchased a retail version of Adobe Premiere Elements 12. When trying to access the Organizer, either from the Welcome screen or from the Edit window I receive this error msg. "Elements Organizer has stopped working"., and then the program closes. I have tried several things suggested by support, including uninstalling and re-installing, downloaded and implimented Adobe Support Adviser, ( no issues found), but nothing seems to work. I am running Windows 7 Home Premium on an x64 based pc laptop, (Lenovo i7 - 2670QM CPU, 2.20 GHz, 220 Mhz), 4 GB RAM).
I am new to Adobe Elements so don't know what else to try. If anyone can suggest something further to try, PLEASE advise.
Thank you.GranniNoob
Please follow the path below and delete or disable the Elements Organizer 12 settings file named psa.prf.
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
12.0
Organizer
and in the Organizer Folder change the name of the psa.prf from psa.prf to psa.prfOLD to disable it. If you want, you can just delete it instead. After you close out of there and open Premiere Elements 12 again, a new psa.prf file will be generated by the program and hopefully the issue will be gone.
Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path involved.
Any clarification needed, please do not hesitate to ask.
Thanks.
ATR -
Premiere Elements 8, organizer will not start
Premiere Elements 8, organizer will not start
tibbe1948
I would like to offers some suggestions for when there is a gap in the troubleshooting plan that you and SG are engaged in.
At that time, please consider:
1. Are you working from the 8.0.1 Update of Premiere Elements 8 Windows? If not, please do so.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4653
2. Work with the automatic Background Rendering and AutoAnalyzer Off. Check to make sure that they are Off. For Automatic Background
Rendering option, see Edit Menu/Preferences/General. For the AutoAnalzyer options, go to the Elements Organizer accessed from the Premiere Elements workflow, and there select Edit Menu/Preferences/AutoAnalzyer Options and shut them all Off if they are not Off already. If you cannot get into the Elements Organizer that way, put that action on hold for now.
3. Close the program. Go to
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
8.0
Organizer
and in the Organizer folder change the name of the psa.prf file to psa.prfOLD and close out of there and try to open the program and the Elements Organizer.
Make sure that your computer is set for Folder Options Show Hidden Files, Folders, and Drive active so that you can see the path described.
4. Assuming that you can open Premiere Elements 8.0/8.0.1 to the Welcome Screen even if you cannot open the Elements Organizer, go to the Welcome Screen
a. hold down the Ctrl+Alt+Shift (altogether) as you click on hold (about 15 seconds) that click on the Organizer tab in the Welcome Screen. After those 15 seconds, release the click on the Organizer tab, but not the Ctrl+Alt+Shift, and look for the Catalog Manager dialog which should have popped up. It has a nasty habit of hidding behind the Welcome Screen, so, if necessary, move the Welcome Screen to one side to see if it is behind it.
b. Create a new catalog using the Catalog Manager dialog.
Please review the above when you have finished other troubleshooting that you are currently pursuing.
We will be watching for your progress.
Thanks.
ATR -
We tried to install Adobe Premiere Element and it keeps saying the E drive is empty.
Adobe Premiere Elements 13.1 keeps saying the E drive is empty. We got around it by changing the name to another letter. Why did it do this?
ireneo
Please explain your question a bit further. Is the following your scenario?
1. You installed Adobe Premiere Elements 13 (on what computer operating system?) Assumed from installation disc and to the default location on the Local Drive C.
2. You are inserting your installation disc into the burner tray, the burner being the E drive? And, you get a message about empty E drive instead of the AutoPlay for
you to click on to start the installation path?
There is a known problem with Premiere Elements 13/13.1 where installation of this version generates a No Disc error. The fix for that is deleting or disabling the OldFilm.AEX
file in the path
Program Files
Adobe
Adobe Premiere Elements 13
Plug-ins
Common
NewBlue
and in the NewBlue Folder is the OldFilm.AEX file that you delete or disable by renaming it from OldFilm.AEX to OldFilm.AEXOLD.
What type of Blu-ray DVD burner or DVD/CD burner was involved in this situation - internal or external?
ATR -
Adobe Premiere Elements 7.0 keeps crashing
hey I have been editing my video for a while now but for some reason now cant even click pause without crashing I dont no what I have done but please dont say i have to do it all over again. says adobe premiere Elements.exe has stopped working.
one more thing I rendered the video and it still works like a 1980s video camera its shocking. I had to convert them to avi because its one of those video cameras that record it on the mini dvd. please help with that thanks
please help thanks
Thank youWith more information about your computer hardware and how you converted the video you're editing, it's impossible to help you, Mitchell. Also, you really haven't given us much to work with except that the program doesn't work.
It might be best to contact Adobe Tech Support. They'll be able to ask the necessary questions and walk you through some troubleshooting.
http://www.adobeforums.com/webx/.3bbe7d56 -
Premiere elements 12 organizer blocked by revel screen
I just installed Premiere Elements 12. When I open the organizer, immediately a screen promoting Revel comes up, blocks organizer and there is no way I can find to close it. Can anyone help?
Thanks
engelsdaengelsda
Could you provide a screenshot of this Revel promotion that you are seeing when you open the Elements Organizer?
Are you using purchased or tryout Premiere Elements 12 and on what computer operating system?
What are you doing to initiate the promotion?
a. You open the program to the Welcome Screen and select Elements Organizer and then the Revel pops up blocking the Organizer?
b. Something else?
Let us start here and then decide what next.
Thank you.
ATR -
Photoshop Elements 9 Organizer for Mac crashes
I have Photoshop Elements 9 installed on my Mac. It worked just fine till a few days ago after I did some weeding of duplicates. Since then, whenever I try opening it it closes when the credits page appears. I get a message, which I don't understand. I uninstalled and reinstalled the program but it still crashes immediately. I don't know what to do? Here's the error message:
Process: Adobe Elements 9 Organizer [2890]
Path: /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
Identifier: com.adobe.ElementsOrganizer9
Version: 9.0.(20100905.m.9093) (9.0)
Code Type: X86 (Native)
Parent Process: launchd [366]
Interval Since Last Report: 534 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 11 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-02-27 19:02:06.292 -0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: AAE2153B-50D9-493A-A39F-198BB94AD819
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 com.adobe.ElementsOrganizer9 0x0040f601 PtContactBookParserErrorHandler::fatalError(QXmlParseException const&) + 1
1 QtXml 0x06118c8b QXmlSimpleReaderPrivate::parseReference() + 571
2 QtXml 0x06119613 QXmlSimpleReaderPrivate::parseAttValue() + 611
3 QtXml 0x061197fa QXmlSimpleReaderPrivate::parseAttribute() + 234
4 QtXml 0x0612192d QXmlSimpleReaderPrivate::parseElement() + 1229
5 QtXml 0x061209de QXmlSimpleReaderPrivate::parseContent() + 1070
6 QtXml 0x061218b6 QXmlSimpleReaderPrivate::parseElement() + 1110
7 QtXml 0x061209de QXmlSimpleReaderPrivate::parseContent() + 1070
8 QtXml 0x061218b6 QXmlSimpleReaderPrivate::parseElement() + 1110
9 QtXml 0x06121e14 QXmlSimpleReaderPrivate::parseBeginOrContinue(int, bool) + 196
10 QtXml 0x061222f3 QXmlSimpleReader::parse(QXmlInputSource const*, bool) + 163
11 QtXml 0x0610f440 QXmlSimpleReader::parse(QXmlInputSource const&) + 32
12 com.adobe.ElementsOrganizer9 0x0049eba2 PtContactBook::load() + 340
13 com.adobe.ElementsOrganizer9 0x0050b958 PtEmailCompose::slotBuildShares() + 264
14 com.adobe.ElementsOrganizer9 0x0050ea30 PtEmailCompose::PtEmailCompose(QWidget*, PtEmailPanelView*, bool, bool, QString const&, bool) + 6548
15 com.adobe.ElementsOrganizer9 0x0053301a PtEmailPanelView::PtEmailPanelView(QWidget*) + 418
16 com.adobe.ElementsOrganizer9 0x004ef449 PtDesktop::PtDesktop(QWidget*, PtController*, QMenuBar*, QWidget*) + 5471
17 com.adobe.ElementsOrganizer9 0x0058dab3 PtMainWindow::PtMainWindow(PtController*, QWidget*, char const*) + 1781
18 com.adobe.ElementsOrganizer9 0x000402b0 PtController::init(std::pair<QString, QString>) + 2092
19 com.adobe.ElementsOrganizer9 0x00034554 PtApplication::init() + 10420
20 com.adobe.ElementsOrganizer9 0x000283fa main + 7020
21 com.adobe.ElementsOrganizer9 0x000036b6 start + 54
Thread 1:
0 libSystem.B.dylib 0x9782e9c6 kevent + 10
1 libSystem.B.dylib 0x9782f155 _pthread_start + 321
2 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b307222 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0b300204 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x0b307288 C_AMTUISwitchSuppressUpdates + 16966
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 com.adobe.ElementsOrganizer9 0x00a2499b ScObjects::Thread::sleep(unsigned int) + 59
2 com.adobe.ElementsOrganizer9 0x00a0c873 ScObjects::BridgeTalkThread::run() + 163
3 com.adobe.ElementsOrganizer9 0x00a24aa8 ScObjects::Thread::go(void*) + 168
4 libSystem.B.dylib 0x9782f155 _pthread_start + 321
5 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 libSystem.B.dylib 0x9782fdcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x93f75de3 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x93f54c36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x93f75a60 MPWaitOnQueue + 208
5 AdobeACE 0x032c76f1 0x328d000 + 239345
6 AdobeACE 0x032c70ed 0x328d000 + 237805
7 ...ple.CoreServices.CarbonCore 0x93f73fbb PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x9782f155 _pthread_start + 321
9 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 libSystem.B.dylib 0x9782fdcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x93f75de3 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x93f54c36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x93f75a60 MPWaitOnQueue + 208
5 com.adobe.CameraRaw 0x214e2158 0x212e1000 + 2101592
6 com.adobe.CameraRaw 0x214e1a56 0x212e1000 + 2099798
7 ...ple.CoreServices.CarbonCore 0x93f73fbb PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x9782f155 _pthread_start + 321
9 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 libSystem.B.dylib 0x9782fdcd pthread_cond_wait$UNIX2003 + 73
2 com.adobe.CameraRaw 0x21326dca 0x212e1000 + 286154
3 com.adobe.CameraRaw 0x2164ccd4 EntryFM + 894068
4 com.adobe.CameraRaw 0x213e7606 0x212e1000 + 1074694
5 libSystem.B.dylib 0x9782f155 _pthread_start + 321
6 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x977fe266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97805a5c mach_msg + 72
2 com.apple.CoreFoundation 0x94376e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x94377b04 CFRunLoopRun + 84
4 com.adobe.ols.library 0x22005524 OLSHTTPTransaction::Execute() + 5260
5 com.adobe.ols.library 0x22023b67 OLSServiceTask::PerformMessageExchangeServerPOST(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 1811
6 com.adobe.ols.library 0x22024f00 OLSServiceTask::PerformMessageExchangeServer(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 3194
7 com.adobe.ols.library 0x2202778f OLSServiceTask::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 2661
8 com.adobe.ols.library 0x21fd5b82 OLSClientSession::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 80
9 com.adobe.ols.library 0x21fdfa62 OLSClientSession::ProcessMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 3150
10 com.adobe.ols.library 0x22026678 OLSServiceTask::ExecuteStateMessageExchangeServer() + 536
11 com.adobe.ols.library 0x2201dbc8 OLSServiceTask::ExecuteInternal() + 1392
12 com.adobe.ols.library 0x220409c9 OLSTask::Execute() + 437
13 com.adobe.ols.library 0x22042640 OLSWorkerThreadTaskManager::ProcessTasks(OLSTaskThread*) + 1440
14 com.adobe.ols.library 0x2204102b OLSTaskThread::Run() + 27
15 com.adobe.ols.library 0x22063627 OLSThread::ThreadProc(void*) + 29
16 ...ple.CoreServices.CarbonCore 0x93f73fbb PrivateMPEntryPoint + 56
17 libSystem.B.dylib 0x9782f155 _pthread_start + 321
18 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 QtCore 0x05018d36 QWaitCondition::wait(QMutex*, unsigned long) + 278
4 QtNetwork 0x05e97446 QHostInfoAgent::run() + 566
5 QtCore 0x05017d6b QThreadPrivate::start(void*) + 187
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x97873412 __sigwait + 10
1 com.adobe.ElementsOrganizer9 0x00945aad Pt::ThreadStartInternal(void*) + 29
2 libSystem.B.dylib 0x9782f155 _pthread_start + 321
3 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x00940f97 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x0006fa01 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00945aad Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x00940f97 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x0006fa01 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00945aad Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9784d6fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x9782f155 _pthread_start + 321
2 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x977fe266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97805a5c mach_msg + 72
2 ...ia.Flash Player.authplaylib 0x227ae63e ExternalPlayer_Initialize + 1865604
3 libSystem.B.dylib 0x9782f155 _pthread_start + 321
4 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x225daba6 0x222f3000 + 3046310
4 ...ia.Flash Player.authplaylib 0x225fcf81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x225daf98 0x222f3000 + 3047320
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x225daba6 0x222f3000 + 3046310
4 ...ia.Flash Player.authplaylib 0x225fcf81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x225daf98 0x222f3000 + 3047320
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffe2dc ebx: 0x06110e71 ecx: 0x00000001 edx: 0x013a8b48
edi: 0x0bc77a00 esi: 0xbfffdcc8 ebp: 0xbfffdce8 esp: 0xbfffdc88
ss: 0x0000001f efl: 0x00010202 eip: 0x0040f601 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x06118a50
Binary Images:
0x1000 - 0x10d0fff +com.adobe.ElementsOrganizer9 9.0.(20100905.m.9093) (9.0) <fab5fb9249357dc6ab9f9a8ba2259ee3> /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
0x1aab000 - 0x20dffeb +AdobePDFL ??? (???) <fe54e3133de69491ddbf92f3d0cc5ae4> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x220b000 - 0x2f4efff +com.adobe.psl AdobePSL 12.0.0.7524 (12.0.0.7524) <cfbcb19a03f7d0951f488d68f05a25c5> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x328d000 - 0x33a1fff +AdobeACE ??? (???) <dd291a17ecf4fe205837ac1f5bc76940> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x33c4000 - 0x36d3ff7 +AdobeAGM ??? (???) <202752ce89505114dd17d5b087297a1f> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x3789000 - 0x37a4fff +AdobeBIB ??? (???) <6e3dc6a9066cb73664657f91d18860fb> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x37ae000 - 0x3aa0ff7 +AdobeCoolType ??? (???) <aec9eb8f2122170832072a8be3308ffa> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3b28000 - 0x3b93ffb +com.adobe.amtlib amtlib 3.5.0.22 (3.5.0.22) <5f1923c1cacb1a7f261d580c26e50429> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x3baa000 - 0x3c42fff +com.adobe.AdobeExtendScript ExtendScript 4.1.23 (4.1.23.7573) <f68e96a7e657727509df4c412554cd4a> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScrip t
0x3ca1000 - 0x3d2fff7 +com.adobe.AdobeScCore ScCore 4.1.23 (4.1.23.1) <3b009a65e42912d2a923d26ba8425bf7> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x3d72000 - 0x3dcaff7 +AdobeXMP ??? (???) <8180484272eb80ec0a9e72368bc14c14> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x3dd9000 - 0x3e65fef +AdobeXMPFiles ??? (???) <03dde52be9abefddca13c8df1db345d0> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x3e9c000 - 0x3f0cfeb +com.adobe.adobe_caps adobe_caps 3.5.4.0 (3.5.4.0) <36d53a2c0dab34c648c749d2ecf52d0d> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x3f17000 - 0x3f3aff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Shar edExpat
0x3f4c000 - 0x3f6dff7 +AdobeBIBUtils ??? (???) <0405ca5981367a32ccded5289f02b4ec> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x3f79000 - 0x4378fe7 +BreezeDB ??? (???) <6c98047b531db244aafd7c22794a8abf> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/BreezeDB.framework/Versions/A/BreezeDB
0x473f000 - 0x47f3fe3 +BreezePreprocess ??? (???) <a9f4dce1a993c83e5cb8ba6704adc46f> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/BreezePreprocess.framework/Versions/A/BreezePreprocess
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0x95b4d000 - 0x95f0bfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x95f0c000 - 0x95f66ff7 com.apple.CoreText 2.0.5 (???) <5483518a613464d043455ac661a9dcbe> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x95f67000 - 0x95f6efe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x95faa000 - 0x95fbafff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <9a71429c74ed6ca43eb35e1f78471b2e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x95fbb000 - 0x95ffdfef com.apple.NavigationServices 3.5.2 (163) <7f4f1766414a511bf5bc68920ac85a88> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x95ffe000 - 0x96005ff7 libCGATS.A.dylib ??? (???) <29154398dbefc2a1a97715e5af1e3552> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGATS.A.dylib
0x96006000 - 0x9600afff libGIF.dylib ??? (???) <36f7b0255a81d97c7b360c3b11b4e462> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x9600c000 - 0x960bcfff edu.mit.Kerberos 6.0.14 (6.0.14) <673f107cdae80c084774a27bc7bc46c1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x960c3000 - 0x960e7fff libxslt.1.dylib ??? (???) <adfe90a3d564d824d5ae0fa6df8d6c3f> /usr/lib/libxslt.1.dylib
0x960e8000 - 0x960f2feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x960f3000 - 0x96120feb libvDSP.dylib ??? (???) <f39d424bd56a0e75d5c7a2280a25cd76> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
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0x961af000 - 0x961edfff libGLImage.dylib ??? (???) <2e570958595e0c9c3a289158223b39ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
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0x968b8000 - 0x96cc8fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x96cc9000 - 0x96ccdfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x96cce000 - 0x9719ffbe libGLProgrammability.dylib ??? (???) <d5cb4e7997a873cd77523689e6749acd> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x97213000 - 0x9748ffe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x9765b000 - 0x97676ff3 libPng.dylib ??? (???) <c0791798fb92acc136c250a373449359> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x97677000 - 0x9767effe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x9767f000 - 0x9769dfff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
0x9769e000 - 0x976d0fff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x976db000 - 0x976f0ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x976f1000 - 0x9776efeb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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0x97971000 - 0x979c2ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x979c3000 - 0x979e7feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x97c88000 - 0x97d15ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x97d89000 - 0x97d8affc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x97d8b000 - 0x97e56fef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x97e57000 - 0x97e6ffff com.apple.openscripting 1.2.8 (???) <a888b18c8527f71629702ed8dce9c877> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x97e70000 - 0x97e70ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <24b39c2f79b0bde3c6d01f0e943070c7> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibI contacted Adobe and they were stumped too. No matter what they talked me through it still crashed. However, at some point someone from Adobe called me and was able to help.
What he did was delete PSE9 from my computer including all the files that are located elsewhere, i.e. in the library. After everything was gone we reloaded it and I now it works. I can't tell you where all the files are -- but I do know a lot of them were in the Library folder.
Good luck. I was pulling my hair out too. -
I was recently given Adobe Premiere Elements 9 from a friend who no longer uses it and knew I was interested in it. but when it comes to installing it, it keeps saying the serial number on the box is invalid. What can I do?
I have tried entering it all different ways. I'm not dumb I know which one is the serial number this isn't my first Adobe product. Any help would be welcomed.Error "The serial number is not valid for this product" | Creative Suite
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Problems exporting HD video from Premiere Elements 9 for Vimeo (program crashes or video is blurry)
I have a 10 minute wedding video I am trying to export from Adobe Premiere Elements 9 to upload to vimeo. I followed the directions from this video: Exporting for upload to Vimeo with Adobe Premiere Elements on Vimeo to figure how to accomplish this. The first time I followed the directions, the resulting video file was fuzzy and blurry, not at all like the HD video I could view in the program before export. Since then, I've tried exporting it multiple times with different settings, and each time the program crashes when the video is around 95% complete. How can I rectify this situation? This is a wedding video I made for a paying customer who would like their video on vimeo as soon as possible.
Thanks for your help!
Let me know if you need more details or clarifications.
LauraLaura
What are the properties of what you are putting on the Premiere Elements 9.0/9.0.1 Timeline? Are you working with a SD or HD file?
What have you set as the project preset when you started the projec?
1. So, video compression, audio compression, frame size, frame rate, interlaced or progressive, file extension, pixel aspect ratio...as
much information as you can supply....sometimes the brand, model, settings of the camera recording the video will give us all the
information that you need to set up the project correctly or to verify that it has been set up correctly.
Case Study....
Let us assume that your video is 1920 x 1080 @ 29.97 progressive frames per second.
Project Preset in New Project Dialog
NTSC
DSLR
1080p
DSLR 1080p30@ 29.97
When you go to take your Timeline content to Vimeo from within the Premiere Elements 9.0/9.0.1 feature
Share/Online, you will discover that there is no Vimeo choice in that version.
So, what you are going to do is to export your Timeline to a file (AVCHD.mp4) saved to your computer hard drive and then upload that file
to Vimeo at the Vimeo website.
Share
Computer
AVCHD
with Presets = MP4 H.264 1920 x 1080p30
Have you been there and done that?
Summary...
The answers are in the details....needed
a. properties of source media
b. project preset
c. details of your project's Timeline content
c. export settings used
We will be watching for your follow up.
Thank you.
ATR -
Photoshop Elements 13, Premiere Elements 13 & Organizer. Cannot open apps after installing ??
Photoshop Elements 13 & Premiere Elements & Organizer. Cannot open apps after installing ?? I have downloaded and installed bot Photoshop lements 13, Premiere Elements 13 and Organizer. Cannot open apps from Welcome screen or Start menu? Progress bar scrolls, but apps never open. Need help. Thank you. (running on Windows 7 64-bit).
Hi,
Please try opening .exes directly from their installed location < Right Click the exes > Run As Administrator >
Organizer:
C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsOrganizer.exe
PSE13 Editor:
C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
PRE13:
C:\Program Files\Adobe\Adobe Premiere Elements 13\Adobe Premiere Elements.exe
Thanks,
Anwesha -
Elements 10 Organizer keeps shutting down - why?
I have using PSE 6 succesfully on my computer for about 4 years. I recently downloaded the trial version of PSE 10, but it never worked properly and the Organizer would close down aftre about 1 minute, so I never bothered with it. I have now purchased the software on DVD and the same thing is happening. I open the Organizer, it loads up with all my pictures (about 14,500) and then after about 60-90 seconds I get a grey pop-up box saying "Elements 10 Organizer has encountered a problem and needs to close. We are sorry for any inconvenience. Please tell Microsoft about this problem...." and sends a report.
I'm not techie, and the report content means nothing to me.
I've tried uninstall/reinstall and that hasn't helped and I've read numerous Forum topics but cannot find one that matches this. Any help would be gratefully received, thanks. Simon.I just installed PSE10 and ran into the same problem with Organizer after setting up a catalog by importing pictures from six years' worth of photo files and folders. It turns out one of the imported files was corrupted in the import process and was given a year of 2098. Organizer kept shutting down after about less than 30 seconds every time I opened it, and I couldn't delete the corrupted file. I also uninstalled and reinstalled PSE10 a few times. Finally, I discovered the Catalog Manager feature (hold down the "shift" key while starting Organizer). In Catalog Manager, I moved the catalog I had created from being accessible by everyone to being accessible to only me. Voila! I was then able to open Organizer without it shutting down. Then I used Organizer to properly convert my previous catalog created in Photoshop Album 2.0 into Organizer. And I got my entire catalog in less time than the method I had been using. Now, however, I have a problem in trying to delete the catalog with the corrupted file. When I use Catalog Manager to remove it, I get an error message saying the catalog is being used by "another program." I can't figure out which other program that is. I'll have to keep playing with Organizer until I figure that one out.
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Premiere elements 10 Organize will not load
premiere elements 10. Organize will not load error message.Microsoftt visual C+ + Runtime Library. Runtime error. Program: C/: Program files (86)
Here are some C++ Runtime Error threads:
http://helpx.adobe.com/creative-suite/kb/microsoft-visual-c-runtime-error.html
http://forums.adobe.com/message/4777483
http://forums.adobe.com/thread/402686
http://premierepro.wikia.com/wiki/Error:C%2B%2B_Runtime_Library
Some are for other Adobe programs, but there are some useful tips in each.
Good luck,
Hunt -
Where can I re-doanload premiere elements 11 organizer?
Somewhere along the line some files got messed up with the organizer, is there a place i can redownload it or should i just email adobe? I'm not too happy about this. All I did was download the orignal disk to my new computer, and alot of aspects of organizer are not working.
Also, is there a way I can download an addon to have the task panel in the premiere windows like 8? I'm upgrading from version 8alexxgclothing
In what way is the Elements Organizer 11 messed up?
The Premiere Elements 11 and 12 workspace has undergone major changes as compared to versions of the program earlier than 11. There is no way to replace the Quick QuickGuided Expert Expert Guided workspace with the Timeline Sceneline workspace of version 8.0/8.0.1.
How did you purchase your Premiere Elements 11 and on what computer operating system is it running? For now I will assume Windows 7, 8, or 8.1 64 bit. Are we talking about installation files from an online purchase from Adobe or about installation disc from purchased of boxed packaging?
You cannot selective replace the Elements Organizer of one of these programs. You can convert the Elements Organizer catalog of the older in the Elements Organizer of the newer.
Pending further details, you might consider downloading tryout files for your Premiere Elements 11 with its companion Elements Organizer 11 from the following source and then inserting your purchased serial number into it.
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
It is essential that you read carefully the Note: Very Important Instructions on that web page otherwise you will end up with an Access Denied message.
Please review the above and then we can discuss this further. Perhaps we can correct the present situation in the Elements Organizer 11 by just focusing our attention on what you have.
Thanks.
ATR -
Premiere Elements 11 window resize causes crash
Win 7/64 on i5 with 16GB
Tried with ATI 7750 card and without video card.
Either way Premiere Elements 11 crashes or messes up the screen when I resize the window.
Adobe is of course of no help; sending me to the forum to find an answer.
Anyone have same issue or found a fix ?
Cheers,
PeterPeter
Thanks for the reply and the information that your Intel Graphics was automatically completely disabled by installation of the AMD/ATI video card. With AMD/ATI out of the equation, rather than disable, have you tried to uninstall and reinstall the Intel driver?
I am not sure how much ground you covered in your google searches, so please excuse if I hit some where you have been there and done that.
1. Have you been to deleting the BadDrivers.txt file, a classic for display issues, used when updating the video card/graphics card driver does not seem to be the answer. On Windows 7 64 bit, the path is
Local Disk C
Program Data
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the BadDrivers.txt file that you delete. A new BadDrivers.txt file will be generated when the new project is opened, and hopefully the problem will be gone. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the path cited.
But, I have never seen such a "mess" since the case of a user with very distorted display which turned out to be caused by Windows 7 High Contrast Theme.
2. Have you gone the route of the program Deactivation from with a project (Help Menu/Deactivate), uninstall via Control Panel, cclean run through (regular cleaner and registry cleaner parts), and reinstall with anti-virus and firewalls disabled?
If you think that the answer may reside in the specific installation files that you have, you can download tryout files for 11 from the following site and then install your purchased serial number in it.
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
How did you install Premiere Elements 11 - from installation disc or from installation files from online download or was the program a pre-install?
Please consider.
Thanks.
ATR -
Premiere Elements 11 - Organizer - Missing thumbnails
I have downloade some video files from my Canon HF S100 using Organizer. The file format is .MTS. The data files were downloaded into a named folder rather than the default suggested by Organizer. I used a new Catalogue and loaded the entries into two Albums under the top level (i.e., I did not create an Album Category). Initially few of the files had a thumbnail. I tried Optimizing the Catalogue and that produced a few more. I then highlighted the group still without a thumbnail and tried Update Thumbnail. This produced a few more. However ther are still 6 files for which I cannot get a thumbnail to appear despite repeated running of Optimize and Update Thumbnail. Is there anything else that I can try?
Steve - thanks for the suggestions.
I'm using Windows 7. I've checked and do have the latest version of Quicktime.
In fact I haven't yest created the project for the video files that I've downloaded. I simply selected Organizer (not Premiere Elements) from the welcome screen, created a new catalogue and some albums and downloaded into them.
I've subsequently found some other threads on this subject and gather that, for whatever reason, there are often files for which thumbnails are never proiduced. I guess I'll have to live with it - although it's somewhat irritating!
Frank
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