Premiere Elements 12 problem

I have recently purchesed Premiere Elements 12 on to my old pc which has windows XP on it and has seemingly incompatible display drivers. I cannot get the drivers now. Is it possible for me to some-how re-load the editing program onto my Lap-top instead? I have already paid for Elements 12 but never got the chance to use it.

Wullie Broon
Supplement to Yes.
How did you purchase Premiere Elements 12, as a purchased online download or from an installation disc in a boxed packaging of the product?
Whatever the case on that point, please see if you can remedy your Premiere Elements 12 Windows XP situation by deleting the BadDrivers.txt file. In Windows XP Professional SP3 32 bit, it can be found:
Local Disk C
Documents and Settings
All Users
Application Data
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file for version 12 that you delete. This Premiere Elements Folder may have some folders in it. You do not want anything in those folders in the Premiere Elements Folder. You just want the BadDrivers.txt file in that Premiere Elements Folder named in the path above. Make sure that you are set up with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
If that does not work and you need to install Premiere Elements 12 on your laptop, then
a. Deactivate Premiere Elements 12 from XP
b. If you have no further plans for Premiere Elements 12 on XP, then uninstall it via the Control Panel route.
My concern is what you have in the way of Premiere Elements 12 installation files. If you purchased the program as an online download and you downloaded to Windows XP 32 bit computer, I am not sure if those files will be applicable for installation on a Windows 7, 8, or 8.1 64 bit system. Best check with Adobe Chat on that by clicking on the following link. When it opens, click on the statement "Still Need Help? Contact Us" to bring up the Adobe Chat on the topic of Serial number issues or activating my product. If you purchased download files from Adobe, you might also get help under the topic of Orders, Refunds, and Exchanges.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product
Do you still have the original download files or installation disc and purchased serial number?
ATR

Similar Messages

Jing MPEG4 and Premiere Elements problem.

Has anyone any experience of using TechSmiths Jing with PE?
Jing produces MPEG4 files of screen capture that play fine on my computer (and everyone elses).
I want to import them into PE to enhance them (something which TechSmith are fine with, in fact they suggest importing them into movie editing programs, "like iMovie").
But when I do, although it looks OK, when I try to play them the video is running at twice the rate of the audio (which is cut off halfway before anyone suggests stretching the video).
I had this response from TechSmith:
"We use H.264 for video encoding, and AAC for audio encoding.
This sounds like a problem with Premier Elements. The Jing capture is working properly, and playback in other programs is fine.
I would suggest contacting Adobe for additional assistance, as the MP4's we generate with Jing are meant for Adobe Flash Player."
I have tried, literally, every single project setting, NSTC and PAL, that PE provides (and yes, at the speed PE creates new projects, it did take me hours), and they are all exactly the same.
Anyone any ideas?

This sounds like a problem with Premier Elements. The Jing capture is working properly, and playback in other programs is fine.
I sounds like more of a problem with the exact TechSmith CODEC used by Jing. Playback is very different, than editing. Also, some NLE programs can handle some CODEC's, better than others can. It could well be that PrE is having issues with TechSmith's implementation of H.264. Many companies will tweak the H.264, and some of that tweaking can cause issues for some NLE programs. I assume that you have TechSmith's H.264 installed on the system. For more info on CODEC's, in general, see this ARTICLE.
For the speed issue, can you change that in Interpret Footage? Also, what FPS rate is PrE telling you it's seeing? What FPS rate does Jing record at?
"We use H.264 for video encoding, and AAC for audio encoding."
There could also be an issue here. Several Adobe programs have issues with AAC Audio, though I did not see mention of any issues with your files' Audio.
Good luck,
Hunt

Premiere elements

I just edited1hour of video and auto saved and manual saved, than my program crashed and I can't find my video. How do I find my video in auto save and what causes the progrm to crash? This is the second time it crashed.

Paul
This is not Adobe. Just a user to user forum in which users visit at their own free will to try to help other users. So, we do not have access to private information such as Adobe case numbers.
1. You need to be running your program Run As Administrator and from User Account with Administrative Privileges. That is a classical Adobe remark found in its documents. Also, installation of QuickTime (latest version) on the computer with Premiere Elements is important.
2. If you have McAfee active, disable it until you get the troubleshooting done and the problem resolved. There have been several reports of recent updates of McAfee causing major Premiere Elements problems.
3. Go to the computer's Device Manager
In Windows 8.1 64 bit, one way would be....
Press the Windows Key and then X key on your computer main keyboard to get a pop up which will include Device Manager.
Click on Device Manager and then Display Adapters to get to your video card name. Then click on the Driver Tab for your card.
Please give the name of the card, driver version and date. Then we can help you check that driver to see if it is up to date according to the web site of the manufacturer of the card. (If you see more than one card listed, please let us know that.)
4. What I need to know about your video is...
video compression
audio compression
frame size
frame rate
interlaced or progressive
file extension
pixel aspect ratio
Let us try the following to get started in putting that video properties information together.
After you import the video into Project Assets, if you right click the video's thumbnail there and select Properties, what is
shown there for frame size, frame rate, and pixel aspect ratio? What is the file extension that you see when the video is
saved in its hard drive location?
When these crashes occur, what is the duration of the Timeline content at that point and what are you doing in the
Timeline at that point? Are the crashes associated with any one particular activity in the workflow?
5. Scratch Disks. For now, please let us know where each of the categories is directed (all to same place?) and
what does it show for free hard drive space at that location. All that information should be found under Expert workspace/Edit
Menu/Preferences/Scratch Disks.
Also, please confirm what you are seeing under Edit Menu/Project Settings/General and Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio (even if grayed out).
Please check out the above and then we can compare notes as to where we are in the troubleshooting and where we need to be.
Thanks for the follow ups.
ATR

Premiere elements 10 crashes when saving as DVD or DVD folder, etc.

Hi [me again!]
While awaiting resolution for PRE7 and PE7 'registered' licence 'not accepted' problems, my other Premiere elements 10 crashes when saving a Project as DVD 4.7Gb folder or direct to DVD or 'any other DVD way'.
The repeated windows error report I get is this:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Adobe Premiere Elements.exe
Application Version:    10.0.0.0
Application Timestamp:    4e791009
Fault Module Name:    wdmaud.drv
Fault Module Version:    6.1.7601.17514
Fault Module Timestamp:    4ce7c9f8
Exception Code:    c0000005
Exception Offset:    000000000000f827
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    2057
Additional Information 1:    c1eb
Additional Information 2:    c1eb94943c7b4efb7ee314d92a94924b
Additional Information 3:    7d3f
Additional Information 4:    7d3fe30533dcbba28d68d00b60422c7b
In the meantime I am evaluating the 'cheaper' and without installing / working / DVD problems and possibly send Adobe discs back for full refund.
My Laptop is fast enough and well kept - not other 'larger' programmes have any problems running or installing [Stenberg Cubase Pro, Flight Simulator X and so on] only Adobe programmes!
I am really getting tired now.
Regards
Mobon

Hello
All problems are carefully separated - not all together, since I am a tidy person by default.
It is very simple and not confusing.
I actually have one main issue with PE7 and PPE7 [which I hope they will care of] and a series of small teething problems as many in these forums have on Premiere 10 since installation because Adobe programmes have 'basic' problems even loading / reading/ converting its own created files.
I looked up for Premiere Elements problems on-line [on external forums] and I can see so many problems and people opting for alternative programmes or getting 2 or 3 different programmes to do the job faster and better - that confirms my thoughts.
I am not here to stir things up [if by any chance you are thinking that], but I am merely trying to use a PAID and SUPPOSED to be GREAT program and it is clearly not my friend.
But if I get pushed up around and treated like a non-in-the-computer-field-person, then I might 'need to' stir things up with 'proves'!
I have been working with computers Hardware and Software since 1975 with the Sir Sinclair Spectrum .
So, I do know one thing or two by working 'manually' and without the 'easy' mouse clicking [!] and my main job these days is to actually fix People's messed up computers, recover data, erase data, etc. and often I find either Apple's or Adobe's programmes not working properly [being the main problem on slower computers] and users tried to fix them and messed things up!
Mainly is Apple programmes [ iTunes is one!] on Windows environment - just pure mess.
In fact I do not keep ANY Apple Programs on ANY my computers any-more and by adding the blooming QuickTime - it actually adds 3 'mostly not needed' applications that must be run in the background only slowing down 'most standard' computers and 'mostly' for no apparent reason but needed by Premiere Elements 10.
Adobe Acrobat Reader too is a kind of an offender in that sense, which I do not use any-more in favour of an alternative and very light program that does not invade your computer.
I could be talking about the above for days ...
The fact I do not know Premiere 10 very well and I am having some teething problems with 'Adobe Premiere Elements 10' does not make me a lower being or anything to the like or even put me aside the forums for being realistic and a human being most of all.
I simply am an Intermediate / Advanced / Professional Computer User / Repairer [depending on which subject] trying to fix this non-working-properly Adobe's program and get on with his life.
You as an employee perfectly know what I am talking about, the Adobe numerous problems with Elements and pro and the clever Marketing and money making tool Adobe has created around it and I do understand you must keep Adobe's side - of course and that is not a problem at all.
BACK TO THE ONLY PROBLEM THIS THREAD IS OPEN FOR:
Having said that, in the meantime I seem to have solved it myself [as I do most of the time], at least for now.
I am sure many other problems will arise.
My Solution that worked:
I simply clicked on the time-line [bottom] and then clicked on top menu TIME-LINE [if I am not wrong, it was late night and I might be wrong - do not crucify me please!] and MERGE CLIP and then I let the program do the job I purchased for.
Days ago using the Trial Version [before I purchased Premiere 10] I already read that Premiere does not like either large gaps [I did not have] or even simple clip cuts not merged and it did have 'loads' of problems, but most of them were solved by 'users' mostly.
Anyway, that seems to have done the trick, even thou it did take around 4/5 ours to do 3Gb ! Why?
My computer is fast.
But I have not checked or burned the files yet - so, I do not know100% - just yet, I will check later on today.
I believe Adobe must prepare a Service Pack with 'Loads' of fixing, there is no place to hide and that may convince users to even 'spend' and buy the PRO version - the ball is in your court now.
I cannot believe Premiere is having so many small teething problems and I am only doing a BASIC test and I can see the vast majority of users of Elements Programs going literally insane and only us, the more Techy ones coping.
Regards
M
PS the fact you see an avalanche of problems with my installation is actually normal.
That is because I am a 'fast' and organised Computer Technician which gets on with things and I usually do this with all new programmes to get rid of the possible initial several small hiccups, that other Companies usually fix with Patches - not Adobe, it seems - at least with Premiere elements.
In the last few years are mainly with Adobe Programmes. It is the only way to get the 'basic' program problems fixed straight away, so I do know the next time I run it actually works!
ADDITION:
IT WORKS!
Message was edited by: mobon

Adobe Premiere Elements, Photoshop and Flash Player

All of my Adobe products suddenly stopped working. I reloaded Premiere Elements 8 to no avail. Photoshop will no longer bring up organizer, and I can't download the latest version of Flash Player. What's going on??? I have Windows 7.

rdolson
I would approach this one program at a time.
Since this is the Premiere Elements Forum, let us start with trying to get that installed first.
What antivirus program do you have? If McAfee, let us know since recent updates of it have caused serious Premiere Elements problems.
Are just the Adobe programs affected by this issue? Are you getting error messages associated with your problems?
Deactivate, uninstall, and run the ccleaner through your computer (regular cleaning and registry cleaning parts) to get rid of any leftovers
from incomplete installs and reinstalls.
https://www.piriform.com/ccleaner
1. Make sure that you are running the computer from a User Account with Administrative Privileges.
2. Make sure that your video card/graphics card is up to date according to the web site of the manufacturer of the card.
3. Make sure that you have the latest version of QuickTime installed on this computer.
Next reinstall Premiere Elements 8 with antivirus and firewalls turned Off.
Once installed, then install the Premiere Elements 8.0.1 Update from the opened project Help Menu/Update.
Make sure that you run Premiere Elements 8.0.1 with the automatic features of Background Rendering and AutoAnalzyer turned Off.
Let us see the results of that.
For the next phase, please define your program..."Photoshop" what version of Photoshop CS or higher OR some version of Photoshop Elements?
Flash Player, what version?
We will be watching for your results.
ATR

Camcorder for Premiere Elements

I am looking for a sub $1000 dollar camcorder that saves to card media in SD that I can be confident will work well with Premiere Elements 7. Whatever codec the camera uses to compress shouldn'r give Premiere Elements problems. I would love to hear suggestions. For an educational documentary project. Thanks

Actually, you'll be hard pressed to find a miniDV that costs more than $400!
Although they've fallen out of favor with the general public (who like the convenience of hard drive and flash cams), video editors know the truth: It's far and away the easiest format for interfacing with a computer. And that goes for Macs as well as PCs.
Actually, I was being just a bit facetious when I said you'd be hard pressed to find a miniDV under $400. There are prosumer units (like the Canon XL series) that start at $1,000.
But you'll get great results with a mid-level Sony, Panasonic or Canon! And those can be had for between $200 and $400. Don't be afraid to buy a discontinued or even refurbished model on Amazon. They can be great deals!
In my experience, Sonys give the best low-light performance and value.

Problem with Adobe Premiere Elements 11

Hello
Need your advice .
Problem Description:
Adobe Premiere Elements 11 (BOX)
After adding any the timeline material ( pictures or music or video) , 2-3 seconds hanging.
Then closes without any notification.
This program gave me a friend, not for need. He used it to me.
By not knowing at first I installed a Pr, and then my friend temporarily deactivate the license .
In the "Help" menu is available only " Deactivate" ...
It is a problem with the activation or something else?
Hardware:
Operating system Windows XP 32bit sp3
3GB RAM
Processor Intel Q8300 ( 4 cores )
motherboard Asus P5P41TD
video card nVidia GT220 - Latest drivers
Direct X 9.0c
Software:
last QuickTime
microsoft visual c + + 2008 redistributable
microsoft visual c + + 2010 redistributable
net framework 4
net framework 3.5
net framework 3.5 language pack
k-lite codec pack full
Help please .

-What model of camcordder is your video coming from and what format and resolution is it?
I tried to add a video with the two devices.
Samsung HMX-H300
Video settings added to the project:
Video: MPEG4 Video (H264) 1280x720 50fps 12009kbps [V:
HMX-H300 [eng] (h264 main L4.1, yuv420p, 1280x720, 12009 kb / s)]
Audio: AAC 48000Hz stereo 127kbps [A:
HMX-H300 [eng] (aac, 48000 Hz, stereo, 127 kb / s)]
Used settings:
PAL-AVCHD-AVCHD LITE 720p50
The same thing happens and another video.
Sony DSC-H5
Video settings:
Video: MPEG1 Video 640x480 30fps 104857kbps [V: mpeg1video, yuv420p, 640x480, 104857 kb / s]
Audio: MPEG Audio 32000Hz mono 64kbps [A: mp2, 32000 Hz, mono, 64 kb / s]
Used settings:
DSLR-480p-DSLR 640x480p50
the same result.
-How did you get the video from this camcorder to your computer?
Files are copied to the flash card to the HDD.
-Have you ensured that a video clip from this camcorder is the first clip on your timeline so that the program can match its project settings to your video specs?
Yes. Video clip from this camcorder is the first clip in the timeline.
Parameters of the project and the video above.
-When your project settings match your video specs, you will NOT see a yellow orange line along the top of the timeline, above your video clips, in Expert mode. Is this the case with your project?
No. I suspect that the problem occurs in the video is displayed on the timeline.
Because the assets of the project and put the video thumbnail is displayed on this video.
at the time of the drop on the timeline displays only rectangular frame that meets the duration of the video itself. let go of the mouse button. Displays only the blue rectangle.
Thumbnails of the first and last frames do not appear. takes 2-3 seconds and Pr closed.
I believe that until you see the yellow line is not reached.
-Have you ensured that any photos you use are sized to no larger than 2000x1500 pixels in size?
Yes, size is not more than 2000x1500
- You're using a somewhat antiquated 32-bit operating system that can make limited use of your RAM load (which may explain why you only have 3 gigs of RAM), so you'll need to optimize your workflow by matching project settings to your video as closely as possible in order for the program to work effectively and stably.
yes, you're right. need to upgrade to 64bit. so I put 4GB of RAM, but I can not install 64bit Vindovs. no time. and available only 3.25 GB.
I would add, I hope it will help isolate the problem.
I've been tracking work in process monitor Pr. the very moment when it closes when you move the video on the timeline.
begins after the closing lines
Registry
RegOpenKey
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ContentAnalysisData.dll
Before doing so, refer to
File System
C:\Documents and Settings\All Users\Application Data\Adobe\Premiere Elements\11.0\Online\DVD Templates\All_Lang\General\(A) Fun\it_IT_FUN_PAL_S_SM_OUTPUT_s_prv_sm.png
and the like ...
I turned drvatson. now the error appears as a window.
System disk, and on which stands Pr error checking. there are no errors.drive on which stands Pr error checking. There are no errors.

Adobe Premiere Elements 9 has encountered a problem and needs to close.

Adobe Premiere Elements 9 has encountered a problem and needs to close. Asked to be debugged no response an then the program don not respond.
If i Run an old project direct from the file PE 9 it works and then go to a new project it works but from the start up it just closes down.
Bridge is also starting to do it

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Premiere Elements 9 Tryout Serious Display Problem

I will confine my editorializing to "Deja vu, all over again" and describe the Premiere Elements 9 problem that sounds like I was reliving the release of Premiere Elements 8.
I downloaded and installed Premiere Elements 9 tryout, and it worked great for about 7 days. With no changes in the computer environment, suddenly when Premiere Elements 9 was loading a new project, it would stop at PlayerMediaCore.prm and pop up a message:
"We have detected an incompatible driver. To get a better and faster playback performance, please update your display driver. Display driver details: NVIDIA Corporation GeForce....." and it went on to fully name my video card driver. When I clicked on OK, the program continued to load completely and opened to the workspace where the Edit Mode Monitor performance was, best described as, wacky....Timeline content that would not present in the Edit Mode Monitor, Preview Windows that froze in the Edit Mode Monitor, etc. And, Edit Mode Full Screen Previews did not work at all. The technical irony in all this was that I have Premiere Elements 6, 7, and 8/8.0.1 all installed on the same computer, and all were still performing great when I was using them one at a time as a control.
When I went to Hardware/Device Manager and attempted to "update" my NVIDIA card driver, the "update" that installed automatically was older than what is was replacing. BUT, now Premiere Elements 9 did work as expected. HOWEVER, now my Premiere Elements 6, 7, and 8/8.0.1 were crashing at various times from loading to opening of the workspace. I am still hunting for a replacement NVIDIA driver that will fix the Premiere Elements 9 display issue and not kill my Premiere Elements 6, 7, and 8/8.0.1.
In investigating this matter, I noticed that the Premiere Elements 8/8.0.1 "Enable GPU Playback" is gone in version 9. And, now, if you right click the Premiere Elements 9 Edit Mode Monitor, you have a Playback Quality option of Automatic or Highest. That tells me that Adobe was at work making changes in the name of better. And, I am wondering if what I am encountering is related to Adobe's attempted improvements in display which was one of the issues in Premiere Elements 8.0 when it was released. Or, could this be related to making AVCHD a native format? Lots of possibilities.
The above is my long way of saying "Has anyone run into this type of situation with Premiere Elements 9, any workarounds found (other than buying a new video card just for Premiere Elements 9, ???"
At this point, I know of one other person who got a similar message from Premiere Elements 9 and resolved the problem by updating the NVIDIA card driver. But that still raises the question "Do we need a special video card driver just for Premiere Elements 9?" and "Why?"
ATR

To Vijay and A.T. Romano:
I am happy to help out any way I can. First, I do plan on installing PE9.0 on 2 other computers, both running Windows XP. Currently, both of these computers (Dell desktop and laptop) have PE2.0 running, with no problems. I will try to do these installations later on today.
The 2 new computers have Windows 7 Ultimate 64 bit. While I have installed PE2.0 on these computers, the program runs slowly. I assume PE2.0 and Windows 7 are not compatible. As I mentioned before, PE 9.0 runs fine on the Dell desktop. It does not play videos on the Sony laptop.
The contents of the text file are..
##FALSE#0#0#0
The error message when the program is launched is..
Display driver details :NVIDIA Corporation – GeForce GT 330M/PCI/SSE2 3.0 NVIDIA 188.67
I do hope this help. I can only guess that the problem is wide spread.
Thank you again.
Alan Silberlight

Premiere Elements 12 Problems ... still quite buggy?

Hi all,
I used Premiere Elements 11 up to now. Currently testing Version 12 - which appears to be quite buggy to me... Now I just wanted to make sure that it's not me being too dump to find the correct settings...
BTW: I'm using a MacBook w/ Retina from 2012 and most current OS X Maverics as well as a freshly updated APE 12 Testversion (...with German Language)...
1. ...and most anoying one: scrolling in the Timeline left and right on (Apple Magic-)Mouse works now just the other way round than in APE 11 (...which was quite intuitive to me... :-( ) ...I've found some settings for the keyboard, but nothing regarding mouse wheel scroll direction. BTW: is it possible to use up and down scrolling to pan up and down the video-tracks instead of moving back and forth in the timeline (...again).
2. Most interesting new feature of V 12 is the motion tracking (at least for me):
a) I can only use motion tracking with those childish graphics and animation. I just want to use it for simple text as the help message suggests should be possible as well. But the button to place texts is disabled when motion tracking is enabled... is there another way to enable motion tracking on a existing text-and/or-graphic-overlay?
b) I have a lot of videos filmed with a GoPro in upside-down-mode, meaning that I have to rotate the videos by 180 degree in Premiere. Motion tracking appears not to be able to handle that. While objects can be tracked (which is also not too easy as i had to find out) the motion track seems to be way more suitable for the non-rotated video... I've found no way, yet to rotate the track as well (without roating the graphic as well).
So... unfortunately Version 12 is a bit frustrating up to now... Thanks for your help!
Losty

Sorry for your challenges, Losty. I'm having great success with version 12!
Of course, Mac Retina displays are known for causing problems like the ones you're experiencing. I'd hoped Mac would have fixed this by now.
You can certainly use your own text, graphic or even a picture-in-picture with Motion Tracking. I demonstrate how in tutorial on the left side of this page. http://Muvipix.com/pe12.php
As for 2b, I have no idea why you're shooting your videos upside-down, but you certainly are adding an unnecessary level of complexity to your post production. I'd recommend that you first right-side-up your videos in Premiere Elements and then output the finished video using Publish & Share/Computer/AVCHD with the M2T 1920x1080 preset to output the fixed video. You can then use your righted videos in a new project and do all the Motion Tracking you want with it.

Adobe Premiere Elements 11 Effects Problem - HELP

I use Adobe Premiere Elements 11, and when I use effects the footage ends up speeding up, repeating itself, and just not staying the same as it originally was. Does this have to do with what type of footage it is. I am using screen-captures that I got when using Bandicam. If anyone could help me with this problem, it would be greatly appriciated, thanks.

Gamerwalk,
One option would be to convert your odd AVI-MPEG file to DV-AVI, which is what PrE loves most. This FAQ Entry will give you some tips on doing that: http://forums.adobe.com/thread/415317?tstart=0
I use an older file conversion program, DigitalMedia Converter 2.7, but it is NOT freeware. Also, Deskshare, the publisher, has released newer versions.
Good luck,
Hunt

Adobe Premiere Elements 11 & Photoshop Elements 11 Errors, Downloading Problems, Uninstalling probs

On May 8, 2013 I ordered Adobe Premiere Elements 11 & Photoshop Elements 11. To this day they do not work properly, did not download properly, nor can I get them uninstalled properly to reinstall properly. I have not been able to contact Adobe all these months, & now they tell me I have to pay $39.00 more just to speak to them. I refuse to give them anymore money than I have already gave them! Does anyone know how I can resolve this issue? I currently have Adobe Photoshop Elements 7.0 & Adobe Premiere Elements 7.0. I was upgrading.

Thank you so much for replying. But I sort of solved the problem, yet I didn't solve the problem. I am running Windows 7 on my computer. When I purchased Elements & Premiere 11, I purchased a 1 time download from Adobe. Upgrading from 7.0. When I went to download it, then install it, it told me that through an error message, that it was not downloaded or installed correctly, so I would have to uninstall the whole thing & start from scratch, basically. So, I went into the control panel to delete the program. Hit uninstall, & it told me after it was done, that everything was not uninstalled & had uninstalled incorrectly. Now it was missing from the Control Panel, & I could not find the remains anywhere, I thought I would try to redownload it again. So, going through the process, it would let me download it, but it would not install due to the remains of the previous installation. I tried everything. And when I tried to go straight to Adobe, it was a no go. I put it on the back burner for months & used my 7.0 occassionally. Today I decided I wanted it fixed. I went to Adobe...my licenses are still in my account. But no matter what I did, it would not accept my old licenses. With the help of a previous poster, maybe on a different thread, I was able to uninstall the old program remnants. But I could still not download 11. I just decided to cut my loses, & purchased 12. I bought the trials, downloaded them, they worked great, & I purchased them. So, all's well that ends well. Of course, I am $170-some dollars in the hole, but whatever it takes. Again thank you for your reply to my delima.

Premiere Elements 11 gives error "encountered a problem installing shared technologies" and does not install.

I have Photoshop Elements 11 installed but Premiere Elements will not install due to the problem installing shared technologies. I would appreciate any suggestions as to how to fix the issue. I tried the installation several times.

205EdMLewis
On what computer operating system is your Premiere Elements 11 running on? For now I will assume Windows 7, 8, or 8.1 64 bit. Are you installing the program from
an installation disc or from installation files?
The Shared Technologies error is an old story that afflicts several versions of Premiere Elements on several different computer operating systems. My encounters with this error
have been using installation disc for the program involved.
There are numerous home remedies. The one that has been working for me lately and consistently has been the disabling of the OOBE Folder which is found
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder is the OOBE which you disable by changing the folder name from OOBE to OLDOOBE.
Please let us know if that worked for you.
Do not give up.
ATR

Can't add files filmed in 1080/60i to Premiere Elements 12. I have no problem to add files filmed in 1080/30p. My camera is a Nikon aw1

Can't add files filmed in 1080/60i to Premiere Elements 12. I have no problem to add files filmed in 1080/30p. My camera is a Nikon aw1

lurkfan
What computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 Update using an opened project's Help Menu/Update?
If not, please do so.
Please clarify "Can't add files filmed in 1080/60i to Premiere Elements 12."
Are you importing the 1080 60i into the project using (Expert workspace) Add Media/Files and Folders/Project Assets?
If so, are you getting an error message inside of the video appearing in Project Assets?
Are you setting the project preset manually or letting the program do that task automatically?
What is the project preset?
(See Edit Menu/Project Settings/General).
The project preset should be, for your 1080i...
NTSC
AVCHD
Full HD1080i30
What is the project preset for the 1080p footage?
(Also see Edit Menu/Project Settings/General.)
The project preset should be, for your 1080p
NTSC
DSLR
1080p
DLSR 1080p30 or DLSR [email protected]
Since your camera appears to be producing AVCHD.mov files, do you have the latest version
of QuickTime installed on your computer with Premiere Elements 12/12.1?
The answers will be in the details. Please review and then let us know the details and results
based on the above.
Thank you.
ATR

Premiere Elements 12 Incompatible Display Driver problem

I recently bought Adobe Premiere Elements 12 and installed it with no problem. I tried to run it but it keeps saying that my display drivers are incompatible. My AMD Radeon 6950 has up to date drivers and I even tried deleting the BadDriver.txt, but it keeps appearing when I try to open the program. I would appreciate any help. I have tried almost everything.

truevagabond
Great job in solving your own issue.
Just a note, when you delete the BadDrivers.txt file, it is normal for the program to generate a new one when the program is opened again. And hopefully the program now works without display error messages.
That BadDrivers.txt file deletion has its origin in the days of Premiere Elements 9 and has continued to help others with later versions as well...after updating video card/graphics card driver is not the answer. The rationale behind BadDriver.txt file deletion can be found in post 10 of the following older thread
Premiere Elements 9 Tryout Serious Display Problem
ATR

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I have updated to 12.1. Still no sound.

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I updated to 12.1, but still no sound in any clips. Even not on old files which used to work.

bfun
What computer operating system is your Premiere Elements 12/12.1 running on? Can we assume that this audio plays back OK
on the same computer when you are using a computer player independent of Premiere Elements?
What are the properties of these clips that worked before but do not know with regard to sound
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Have you checked the Edit Menu/Preferences/Audio Hardware ASIO settings? Do you have any 3rd party audio devices incorporated in your computer environment?
Please delete the Adobe Premiere Elements Prefs file and, if that does not work, then the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. The Windows 7, 8, or 8.1 64 bit path is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Option "Show Hidden Files, Folders, and Drives" active so that you can see the complete path cited.
Do you have installation files or installation disc with the purchased serial number in case we need to resort to uninstall/reinstall?
We will be watching for your follow up.
ATR

Premiere Elements 12 problem

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