Premiere Elements 12 Project Assets panel will not drop. Reloaded software and problem persists.

My project assets panel went kaflooey. I've seen this question raised in other Premiere 12 forums, but never fixed. I removed and reloaded the software and the problem persists.

spocksclownshoes
What computer operating system is your Premiere Elements 12 running? I will assume Windows 7, 8, or 8.1 64 bit for now.
First try...deleting the Adobe Premiere Elements Prefs.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which
the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives enabled so that you can
see the complete path cited.
If no success with the above, then...
With video or still in Documents and Premiere Elements opened to the Expert workspace, right click the computer taskbar and select Cascade Windows.
Then drag video or still from Documents into the Premiere Elements Expert workspace Timeline.
Does Project Assets pop open?
Please review and consider, and then we will decide what next based on the details in your reply.
Thank you.
ATR

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