Premiere Elements 12 starts then automatically exit

I have just bought Adobe Premiere Elements 12 (full version) with the given serial number. I installed to a legal, activated Windows 7 Professional English 64bit. I also installed QuickTime 7 (latest version). I signed in with my adobe account. I run the programme as administrator, I have the welcome screen I click on new video/new project and then it starts loading and after 30-40 seconds it just simply quits without any error message. I also tried to uninstall and install again without antivirus programme the problem is the same. I have avast free antivirus, I have no extra firewall. I have Ati Radeoen HD4500 video card with the most recent driver.
Please let me know how to fix this problem because it is HIGHLY IMPORTANT to start using it today. We start our programme today and we expected to use this programme already now!!!!!!
Thank you in advance,
Tamas

Hi fdnyfish,
Thanks for posting Adobe forums.
Please provide following information :
What is the Graphics Card installed on the system ?
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
Regards,
Sandeep

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Premiere Elements 9. Automatic update fails

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Swedish text:
Uppdatering till Photoshop Camera Raw 6.5
Ett fel inträffade vid hämtningen av den här uppdateringen. Avbryt och försök igen senare.
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Premiere elements 11 hangs on exit (OSX)

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Thanks AT for the response. I am very new to PrE so bear with me. I figured it out and didnt find the exact culprit but maybe this will help someone. I knew something was wrong with something in the realm of Adobe so I removed everything I could....elements photoshop and premiere, reader, and flash. Also I did what I call a thorough removal...on a mac uninstalls are a bit more work I essentially did this:
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Premiere Elements 10 freezes when exiting clip edit

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Premiere Elements 8 hang on exit - fixed

All,
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Regards,
Barthold

Barthold,
Thank you for posting and nVidia for the work on these issues.
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Premiere Elements 8 Will Not Start

Hello,
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Hello Bill,
I am sorry to report the news is not good. I left that opening screen run overnight and in the morning nothing had changed.
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ATR

"No Disk" Error (premiere elements 11)

I have successfully installed Adobe Premiere Elements 11 on my PC:
     Dell XPS 8300
     Intel Core i7-2600 Quad Core (3.4 GHz, 8MB Cache)
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When I open the application and click "New Project" I get the following error message:
AdobePremiereElements.exe - No Disk
There is no disk in the drive. Please insert a disk into drive
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I can "cancel", "try again", or "continue". The only thing that works is to hit "cancel" (several times). Premiere Elements will then open, but the error message will keep recurring.   Adobe Support (Chat) has not been much help.
Anyone else come across this? This seems to be a common error in earlier versions (version 9), but I can't seem to find any good solution to it.   HELP!!!!
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Message was edited by: [email protected]

Boomps, I installed from here and it worked fine:     http://helpx.adobe.com/premiere-elements/kb/installing-smartsound.html There are even step-by-step instructions. Good luck.
Date: Mon, 7 Jan 2013 04:46:21 -0700
From: [email protected]
To: [email protected]
Subject: "No Disk" Error (premiere elements 11)
    Re: "No Disk" Error (premiere elements 11)
    created by BoompsXXX in Premiere Elements - View the full discussion
Not an answer!! I am new to this. I get the same error message and from what I can gather reading the traffic, I have to reinstall Smart sound. Can anyone help a simpleton. I searched the DVD for all files referencing Smart sount, there is plenty. I don't really understand how I reinstall and what??Any help would be great!!ThanksTara
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Error generating movie Adobe Premiere Elements 11

Hello,
I recently upgraded from Adobe Premiere Elements 8 to 11 (11.0).
My system is Windows 7 Home Premium 32 bit, running on Intel Core 2 Duo @ 2.5 GHz, 4GB Ram, with 75GB free diskspace.
My input movies are AVCHD 1440x1080 25i video's (MTS files).
Everything is running fine. Editing goes smoothly (even smoother than when I was still using PE8). So in that sense I'm very satisfied and I think my system can handle it well. It doesn't seem to run out of memory, etc.
However, now I want to generate the output movie. The movie is about 10 minutes long and has some music and transitions under it. Previewing the movie goes fine.
I've tried uploading it to Youtube (HD 1440x1080 file). The progress monitor stays at 0% for 5 minutes and then suddenly goes 2 100% in a few seconds and afterwards starts to upload the movie. However, the movie that's actually uploaded contained only the first 4 seconds of the video. When I tried again, it was about 14 sec.
So, then I tried generating movies locally on the PC. I tried:
Adobe Flash HD 720p.
MPEG2 HDTV 1080i 25
MPEG2 PAL DVD Widescreen
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All of them ended with errors: "Error compiling movie", with cause unknown.
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Any recommendations?
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These are not specifically for PreElements, but since other Adobe products have the same "core" in many instances, worth reading
As well as the below, right click the program icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a two layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option
Run as Administrator http://forums.adobe.com/thread/969395
Odd Errors http://forums.adobe.com/thread/670174
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558
And This Message Thread http://forums.adobe.com/thread/665641
Things and Software to AVOID when authoring/burning a DVD... says Encore, but also applies to Premiere Elements and disc burning
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941
Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no DVD player is required to read a burned disc, having a "good" one from a high quality blank will help
Use Taiyo Yuden single layer or Verbatim Two layer Or Falcon Pro for inkjet printable Two layer

Premiere Elements 9.0 will not open

In August 2011 I purchased Adobe Premiere Elements 9.0 with a new Dell PC using Windows 7 64-bit. Since then I have used Premiere Elements many times for video editing without problems. The last time I used it was about 3 months ago. This week I tried to use Premiere Elements, but was unable to load it. The software would start to load up to the point of displaying the full screen with task bar, but without showing the individual “panes”, at which point it appeared to freeze. If I then tried to use the drop down menus (File/New/Project or Files/Open Project) an error message would pop up saying “Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project.” after which the program would shut down. I have tried unistalling and reinstalling Premiere Elements, but it has not solved the problem. Any ideas how to fix it?

DavidBrum
If the Premiere Elements 9.0/9.0.1 problem set in after the installs of any one of the programs installed, then you should rule that factor in or out for each systematically. Each would be a prime candidate for troubleshooting exploration.
But, before you do that, let us try deleting the Premiere Elements 9.0/9.0.1 settings file. In Windows 7, 8, or 8.1 64 bit, it can be found in the path
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements Folder
9.0 Folder
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not correct the problem, then deleted the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
IMPORTANT
a. Make sure you are working with Folder Option Show Hidden Files, Folders, and Drives active so you can see the complete path.
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Thank you.
ATR

How do I remove the Adobe Premiere Elements Trail Version Sign from my video?

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uggrrl
You cannot remove the Adobe watermark from an export of the Premiere Elements tryout, be it an export to file saved to the computer hard drive or a burn to disc.
But, you can remove the Adobe watermark from the Premiere Elements project file (known as the project.prel) after you purchase the program.
All you do is open the project file from the tryout in the purchase Premiere Elements and then....
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Looking forward to your results.
Thanks.
ATR

Premiere Elements 12 starts then automatically exit

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