Premiere Elements 12 trial closes after run.

I have a problem with my just-downloaded Adobe Premiere Elements 12 30 days trial. After normal running it, on an administrator account, Premiere Elepents pops-up an message, that I must run it from an admin account and closes. For addiction, when I press "Run as an Administrator", ther's no message, but it closes itself too, such as running without "Run as administrator". I use HP Pavilion g6-2330ew Notebook PC 64bit Windows 8 I5 2.6 GHz 16GB RAM. Graphic cards:
AMD Radeon HD 7600M Series (Additional)
Intel(R) HD Graphics 4000 (Default)
Both cards have actual drivers.
Do you have an idea what should I do to fix it?

>Do you have an idea what should I do to fix it?
Start by asking in that forum... http://forums.adobe.com/community/premiere_elements
Dual video problems (some for Premiere Pro, but the idea is the same)
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
The Elements Tutorial Links Page http://forums.adobe.com/thread/1275830 may also help
-has links to the FAQ/TIPS pages
A Moderator should be along soon to move this to the correct forum

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Premiere Elements 12 will not run after installing on my HP laptop with Windows 7.

Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!

Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!

Open project in premiere elements trial problem.

Unload the trial of photoshop and premiere elementens, the photoshop works correctly, but the premiere .. only the organizer works, when I try to open project or new project the program is closed automatic .....(window xp).gracias! (the proyect save correctly, buy not open after)

Thank you very much Bill, these is the information of the card, I believe that probably this one expired, your diras ... thank you again!
NVIDEA GeForce 8600 GP
Fabricante:.........................NVIDEA
Tipo de dispositivo:............Adaptadores de pantalla
Ubicacion:.........................Ranura PCI 16 (Bus PCI 1, dispositivo 0, función 0)
Version:...........................1.0.0.35
Proovedor del controlador:NVIDEA
Fecha del controlador:27-08-2007
Version del controlador:6.14.11.6230
Firmante digital:Microsoft Windows Hardware Compatibility Publ
Date: Thu, 9 Aug 2012 14:06:33 -0600
From: [email protected]
To: [email protected]
Subject: Open project in premiere elements trial problem.
    Re: Open project in premiere elements trial problem.
    created by Bill Hunt in Premiere Elements - View the full discussion
Can you tell us all about your computer, and especially your computer's graphics card/chip? What is its make/model? What is the version and date of the installed video driver? When PSE runs, but PrE does not, it is usually an issue with the video driver being obsolete. Good luck, Hunt
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Adobe premiere elements trial version

in my adobe premiere elements the text 'premiere elements trial version' stays in the videodisplay, how can I remove this?

marrithoekstra
Just in case notes that may sometimes get overlooked.....
1. After purchase of the Premiere Elements, you can remove the Adobe watermark from a project file (project.prel) that you created during the tryout. But, you cannot remove the Adobe watermark that exists in one of the exports from the tryout project.prel file (even after you get a purchased serial number and are working from the purchased program).
a. The classical answer to getting rid of the Adobe watermark from your tryout project.prel files after you purchase the product is to delete the rendered files of the trial project.prel which is opened in the purchased program.
b. However, I and others have found the often just opening the trial project.prel into the purchased program removes the Adobe watermark automatically with no need to delete any rendered files.
See what works for you. Please let us know the outcome.
Thank you.
ATR

PrE 12. How to deal with black screen "Created with Adobe Premiere Elements trial version"?

I'm really considering purchasing PrE 12 and would like to try it out. (I have another video editing software and would like to try this one.)
When I add video, I get a black screen "Created with Adobe Premiere Elements trial version". When I hit play, I can hear audio, but I don't get any video (just the black screen). Is there a work around, a setting that I can change, or is the trial version supposed to show the black screen?
Thanks,

To help with troubleshooting, some questions so people have more to work with
More information needed for someone to help... please click below and provide the requested information
-Premiere Elements FAQ http://forums.adobe.com/thread/1042180
And, exactly what are you editing?
Codec & Format information, with 2 links inside to read
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Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/

Adobe Premiere Elements Trial Installation Problem

When I try to install the Premiere Elements trial, I keep getting the message, "Sorry an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
Please help!
Thank you,
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Download agfain using a suitable browser like Firefox and using this method:
Direct Download Links for Adobe Software

Premiere Elements 12 will not run after install

Long time Premire and Premiere Elements user. Had been using PE 9 earlier this week. Yesterday purchased PE 12. Before even downloading, to avoid any potential conflicts, I uninstalled PE 9, then installed PE12. After reboot, I attempted to launch the application. it fails.
Based on http://forums.adobe.com/message/6329465#6329465 I did not find any prefs files, but removed (both) 12.0 directories in an attempt to help things along. Nothing.
When I attempt to launch PE 12, "create new project" it just hangs. This is the dump from Windows in the "stopped working" dialog box:
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          ADOBE PREMIERE ELEMENTS.EXE
Application Version:          12.0.0.0
Application Timestamp:          523cd4d5
Fault Module Name:          dvamarshal.dll
Fault Module Version:          11.0.0.0
Fault Module Timestamp:          523cc62d
Exception Code:          c0000005
Exception Offset:          0000000000034961
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          1033
Additional Information 1:          5a5c
Additional Information 2:          5a5c7f2099c49d46ef167594373b054c
Additional Information 3:          e2a1
Additional Information 4:          e2a18ccc946fae77ae70bd7ffb1dd642
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Help is greatly appreciated. I have a project I need to edit and post today if possible. Would like to get this working ASAP.
WIn 7 Home Premium, 64-bit, 8 GB RAM. Nothing else actively running save Chrome at time of repeated failures.
Thanks in advance

Caleb
Thanks for letting us know of the outcome of your contact with Adobe.
I do not work for Adobe nor am I affliated with it in any way. Just a user in a user to user forum.
In my troubleshooting of various Premiere Elements has have not yet run into a connection between the dvamarshal.dll and the computer's video card/graphics card. But, video card/graphics card compatibility issues can cause the type of problems that you see in the program.
What video card/graphics card does your computer use? Under Device Manager/Display Adapters/, do you see only one card listed or two? Assuming that the card(s) are up to date, then please try the following. We are going to delete the BadDrivers.txt file for Premiere Elements 12. In Windows 7, 8, or 8.1 64 bit, it can be found
Local Disk C
Program Data
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file that you delete. In this Premiere Elements Folder are folders besides this BadDrivers.txt file. You do not want anything in the folders in the Premiere Elements Folder, only the file named BadDrivers.txt file. (When you open a new project, the program will generate a new BadDrivers.txt file and hopefully all will be resolved.) Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
The rationale behind the above approach is explained in the following older thread (post 10). BadDrivers.txt deletion has proven to be a life saver for those with display issues in 9 as well as later versions.
http://forums.adobe.com/thread/732067
About reverting to Premiere Elements 9.0/9.0.1....
We can get tryout files for 9 from the following web site, and you can insert your purchased serial number in them....
http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
You have to read the instructions very carefully so that you do not get hit with an Access Denied message.
But, we need to get your purchased serial number. If you registered Premiere Elements 9 with Adobe, you should be able to see it at http://www.adobe.com under "My Products".
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Thanks.
ATR

Photoshop Elements 12 or Premiere Elements 12 closes a second after opening program.

Hi,
I got Photoshop Elements and Premiere Elements 12 as part of a bundle with a printer (Canon MG6620). I installed it and put in the serial numbers as provided.
I click on Adobe Photoshop Elements 12 in my start menu, I get the start-up window that has the 'Organizer' button and the 'Photo Editor' button and when I click on the Photo Editor button, the program opens up and immediately closes with no error message. I can repeat this several times with no change.
Things I've tried so far
Updated Photoshop Elements and Premiere Elements 12 using Adobe update manager. No change
Used Compatibility mode for Vista, Windows server 2008. No change
Uninstalled and re-installed PE 12. No change
No entry logged in Event Viewer.
My PC
OS
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CPU
       Intel Core i7 3770K @ 3.50GHz 38 °C
       Ivy Bridge 22nm Technology
RAM
      16.0GB Dual-Channel DDR3 @ 802MHz (11-11-11-28)
Motherboard
       ASUSTeK COMPUTER INC. SABERTOOTH Z77 (LGA1155) 29 °C
Graphics
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       ASUS PB278 (2560x1440@59Hz)
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Storage
       238GB OCZ-VERTEX4 (SSD)
       465GB Seagate ST500DM002-1BD142 (SATA) 30 °C
       1397GB Western Digital WD My Book USB Device (USB (SATA)) 47 °C
Optical Drives
       HL-DT-ST DVDRAM GH22NS50
Audio
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Any advice on this?
Thanks.

yes, that's exactly what you should do,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Premiere Elements 7 closes opening Transitions

I think the following problem is starting to spread as PRE7-users upgrade to the latest Nvidia GeForce driver. So if you experience that Premiere Elements 7.0 stops working and is closed by Windows when you open Effects and Transitions with one of the following error message:
- Stereo Vision Control Panel API Server was terminated and closes. (In danish "Stereo Vision Control Panel API Server blev afbrudt og lukket")
or
- The program has caused an error and are closed (translated from danish "Programmet har forsaget en fejl og blev lukket")
You are hit by this error... which appears to be caused by the latest version of Nvidia GeForce Display (v. 190.62). After an uninstall as described below PRE7 is running without problems. ... and PRE7 program and projects are loaded 2-3 times faster.
1 - Go to 'Programs and functions' and uninstall:
- Nvidia PhysX
- Nvidia Stereoscopic 3d driver
2 - Restart your computer
If you install the driver from Nvidia again or a never version the problem will reoccur.
See the thread at http://www.elementsvillage.com/forums/showthread.php?t=50609
This problem might also affect the Photoshop Elements 7 Organizer if you have movie clips (I had the problem). This will make the organizer close with the same error message.
That's it
/cyberioten

Hi kmgross99
Thanks a lot for your reply.
I believe my Nvidia is a GE Force 8 series (with Nvidia Stereoscopic 3d driver uninstalled). As you said, perhaps PhysX is not installed in the first place.
Regarding your other point, I did indeed uninstall PE3 prior to installing PE7. My other 4 year old computer which worked fine with PE has the same softwares installed as this current quad core HP (ie Nero 8, Magix 14 Pro, Sony Sound forge, Clone, Anydvd, dvdfab, dvd shrink, etc). The only difference is in the operating system (vista here vs xp) and the graphics card (Nvidia here and ATI Radeon on the old computer).
There could be something else as you've said perhaps on the computer as I bought it but it seems likely that Nvidia is still the culprit.
I can do everything in standard defintion editing except burn to a folder or to dvd where the appliance crashes. I've been exporting dv-avi files to a folder and then using Magix to make a dvd. Beside the extra work, I feel that the quality of the final video if burned via PE is slightly better quality than through Magix or Nero.
You mentioned not having burned a disc through PE. What do you use for disc burning?
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Lucio

Unable to download Premiere Elements Trial

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Hi
Please find the download link below
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Please follow the download instructions very carefully before downloading.
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Premiere elements 12 won't run

Hello.
I have an issue with my Adobe Premiere Elements 12.
Purchased bundle Photoshop Elements and Premiere Elements year ago and installed with no problems.
Did not use Elements till now and when run it, it requested log in to Adobe account which I did, asked for my incense which I added but after that it started from the very beginning asking for logging in etc.
So I un-installed it and re-installed. No issues whatsoever. Then asked to provide license detail, everything ok. When pressed Accept T&C the Premiere shuts down.
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-Win 7 Home Premium 64bit.
Can anyone comment on this one?

reset your preferences -
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if you reset and that fails, uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.

Newly installed Premiere Element 13 won't run.

I just installed Premiere Element13. The program launches but when I select either "New" or "Existing" project, a pop-up will show with the message"Adobe Premiere Element.exe - No Disk" "Please insert disk in drive D". The pop-up cannot be dismissed and the program is stuck there and won't even close. I have to go to Task Manager to end it! I am running Windows 8.1, i5 4670K CPU, 8G RAM, 1T HD with DVD burner. Any suggestion?

Heliossss
I just installed the purchased version of Premiere Elements 13 on Windows 7 and 8.1 64 bit. Interesting....
1. Beyond the usual, there seems to be a problem with this version's Interpret Footage and Properties readings for the .mod widescreen 16:9 file
Premiere Elements 13 Major .MOD Widescreen Concerns
2. With the Sept 2014 tryout there was a video transition named Funnel which is not there now in December 2014 in the
purchased version.
3. In the Sept. 2014 tryout, there were 2 new Movie Menu themes in the Kid's Corner category (Recital and Back to School). They
are not there in my December 2014 purchased Premiere Elements 13.
4. There are some reports about some .m2ts files having no sound only in the Elements Organizer 13 player. More news on that.
This just might be a problem with AC-3 (Dolby Digital) support in this particular user file in the Elements Organizer 13 player. If you run into this type of issue, please let us know.
But, right now all is moving along nicely. Hope all is going well there.
Best wishes
ATR

Error message in Premiere Elements 4 to 9 "Running short on Memory"

When you get the error message " RUNNING SHORT ON MEMORY" save your work > in Premiere Elements while editing with H.264 mov files in excess of 1GB is it related to the Microsoft Operating System Limit of 4GB and 2GB performance of the program to 2GB ?

Hi Steve,
The H.264 mov 1920x 1080p clips are from a Canon 5D Mark II which we have been using for over two years mainly for stills. however, the movie capabilities of this camera has been used commercially re: jazz band performances and promos. We have successfully used it to produce DVD's and Blu-Ray discs and Export to Tape. However, the one glitch we have had is importing a large number of clips into Premiere Elements 4. it will take approx 30 clips at 25mb each which can be easily rendered and then Exported to Movie as HDV/mpeg-2 Uncompressed avi,( they DELL have recommended to go to CS5 as soon as possible, which we intend to do) to be finally edited in Premiere Pro 1.5.1 as it does not like H.264 mov.
According to Dell Technical Support Australia the 4GB Operating System Limit in Windows and the 2G performance of the 32 bit Adobe Software is causing the issue , even in our i7 Wndows Professional Quad Core with 12GB RAM. The size of some of the productions sometimes exceed 98 GB and run after transcoding very smoothly in Premiere Pro, which never crashes, and has been used for over 3 years without problems at all.
Regards..
See attached screen dumps, may help ? Neither program it taking advantage of the 64 bit OS in the new Workstation of course nor the 12GB Ram as they are only 32 bit.
Message was edited by: Bob Dix Photographer

Adobe premiere elements 13 does not run

Hy,
I bought adobe photoshop and premiere elements 13 and installed first of all adobe premiere on my laptop with windows 8. Every time I start the program it tells me to register the program and to accept the therms and conditions of adobe. After I ACCEPTED THEM NOTHING ELSE HAPPENS; THE PROGRAM STOPS SOMEHOW????
I reinstalled the program, I registered the Program directly at the homepage, nothing solved the problem...
Heeeeeeeelp me please!!!!!!

Gerold
Thanks for the reply. While reading through it, I was struck by
I work with a normal Compaq LAPTOP 1,72 GHZ and 2 GB RAM Windows 8.
The processor clock speed is low, but look at the installed RAM of 2 GB. I suspect much too low. If you have high definition project with video compression like AVCHD, you should be in for major problems even if you get the program to open. So, this is a major concern even at the level of trying to get the program to open in that computer environment. How many RAM slots does your computer motherboard have? Can you get at least 4 to 8 GB total installed RAM?
True, your Premiere Elements 13 is a 64 bit application running on Windows 8.1 64 bit and it can take advantage of the 64 bit resources. But you do not appear
to have much 64 bit resources for this to be a positive factor.
With regard to a possible factor that you mentioned...
If you suspect leftovers from previously uninstalled program(s), it is a good idea to go through the scenario
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b. do a free ccleaner run through to get rid of leftovers from incomplete installs and reinstalls
CCleaner - Download
c. reinstall the program with the antivirus and firewall(s) disabled.
Please review and consider. And, then we can discuss the above factors further.
Thank you.
ATR

PREMIERE ELEMENTS 7 CLOSES WHEN BURNING PROJECT TO DVD

Hi - I am a new Premiere Elements 7 user. After completing my first project, I attempted to burn to a DVD. I clicked on Share - then Disc. A message came up saying there was a problem and Premiere had to close. I tried this several times.
I did post this problem on Muvipix.com, and received several suggestions from Steve and Chuck, but none of them worked and I'm not sure if they really understood the problem although they did try very hard to help me.
I switched over from Pinnacle because of all the problems I had with them, and I was hoping it would be a simpler process with PE7, but this supposedly basic function isn't working.
I have a brand-new Dell Computer (one month old) with these specs:
Intel Core 2 Processor (2.33Ghz, 1333F SB) w/Quad Core and 4MB Cache
6GB DDR3 SDRAM at 1067 MHz
ATI Radeon HD 4850 XT 512MB
750GB Hard Drive 7200RPM
Vista Home Premium Operating System (64-bit)
16X DVD+/-RW and 16X DVD-ROM
So it's a loaded computer.
I would appreciate any help I can get to solve this problem.
Thanks.
BOB FLEISHMAN

Bob,
I found that by removing everything except Windows, re-starting, installing latest version of Quicktime, re-starting, installing Elements 7, re-starting and then re-installing the rest. It's very time consuming but it eventually works and one can export mpeg as well as burn DVDs.
Alaister Macrae

Premiere Elements 12 trial closes after run.

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