Premiere Elements 12 will not run after installing on my HP laptop with Windows 7.

Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!

Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!

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  • Premiere Elements 12 will not run after install

    Long time Premire and Premiere Elements user.  Had been using PE 9 earlier this week.  Yesterday purchased PE 12.  Before even downloading, to avoid any potential conflicts, I uninstalled PE 9, then installed PE12.  After reboot, I attempted to launch the application.  it fails.
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      Fault Module Name:          dvamarshal.dll
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      Fault Module Timestamp:          523cc62d
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      Additional Information 1:          5a5c
      Additional Information 2:          5a5c7f2099c49d46ef167594373b054c
      Additional Information 3:          e2a1
      Additional Information 4:          e2a18ccc946fae77ae70bd7ffb1dd642
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
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    Help is greatly appreciated.  I have a project I need to edit and post today if possible.  Would like to get this working ASAP. 
    WIn 7 Home Premium, 64-bit, 8 GB RAM.  Nothing else actively running save Chrome at time of repeated failures.
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    Caleb
    Thanks for letting us know of the outcome of your contact with Adobe.
    I do not work for Adobe nor am I affliated with it in any way. Just a user in a user to user forum.
    In my troubleshooting of various Premiere Elements has have not yet run into a connection between the  dvamarshal.dll and the computer's video card/graphics card. But, video card/graphics card compatibility issues can cause the type of problems that you see in the program.
    What video card/graphics card does your computer use? Under Device Manager/Display Adapters/, do you see only one card listed or two? Assuming that the card(s) are up to date, then please try the following. We are going to delete the BadDrivers.txt file for Premiere Elements 12. In Windows 7, 8, or 8.1 64 bit, it can be found
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  • Premiere Elements will not run - HELP

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  • Premier elements 12 will not run after re-install

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      From: Steve Grisetti
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    scottg
    Please review the following for possible solutions to your Premiere Elements 12 issue.
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